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TCG Property Management

4.4 (7 reviews)
Closed • 9:00 am - 5:00 pm

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Lexington Property Management

Lexington Property Management

(34 reviews)

Fraud Warning - Extremely Unprofessional and No Transparency…read more My experience with this property management company was extremely disappointing and concerning. Communication was consistently poor--multiple emails and phone calls went unanswered, and meaningful responses were rare. After move-out, funds were deducted from our security deposit without clear justification. We repeatedly requested itemized documentation and physical evidence to support the charges, which tenants are generally entitled to receive under standard tenant-landlord practices. Despite multiple requests, this information was never provided. We were charged for items and installations that were not present at the start of our tenancy, and the deductions appeared to exceed what would typically be considered normal wear and tear. Based on what we observed, the charges seemed more consistent with property improvements or upgrades rather than tenant-caused damage. We offered photographic evidence of the unit's condition, but it was disregarded. What was most troubling was the complete lack of transparency and good-faith communication throughout this process. I interacted with two individuals named Cindy and another named Hope, and despite repeated attempts, no one took responsibility for addressing these concerns or providing proper documentation. Given our experience, tenants should proceed with extreme caution. Security deposits are meant to be handled according to clear standards and accountability, and that was not our experience here. I am in the process of reporting this matter to the appropriate consumer and housing authorities for review. If you are considering renting through this company, document everything thoroughly and think carefully before trusting them with your deposit.

Overall, a mediocre company. Maintenance is slightly overpriced. The leasing manager Einat is…read moreterrible. Misinterprets what you say, horrible service, and is very incompetent.

The Management Trust - Nuisance, Broken rules CCR's from board member

The Management Trust

(28 reviews)

We've been working with Kerri Brown for over a year, and she's really turned things around for our…read morecommunity. After a period of unstable management, Kerri was assigned to our account and had to pick up the pieces. As an HOA Board member, I've personally found her to be responsive, personable, and incredibly effective at her role as our community's property manager. Under her stewardship, we've accomplished several large projects in our community (such as the mandated CA Balcony inspections and repair, unit painting projects, and locating new vendors for Landscaping/Pest Control) and I feel great about continuing to work with her. Thank you for your time and effort Kerri, it is much appreciated!

We owned a condo in Ralston Village for about six years, and for a period of time the complex was…read morehonestly very poorly managed. Communication was inconsistent, things dragged, and the exteriors were literally falling apart in front of our eyes. That changed when Amy Hansen and The Management Trust stepped in around the end of 2022. She brought organization, accountability, and much-needed follow-through that just hadn't been there before. She and the new HOA board were up against a lot of mishandling from the past, and it required some hard decisions, but things started improving almost immediately. Things got especially challenging in 2025 with the insurance situation and rising costs, and Amy did a great job supporting the board and helping navigate a really tough environment. On a day-to-day level, she was always responsive and handled requests quickly, which made a big difference for us as homeowners. We recently sold, but our experience with her was genuinely positive, and she played a big role in turning things around at Ralston Village.

TCG Property Management - propertymgmt - Updated May 2026

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