We cannot say enough about Jason and Born property management…read more They run the company with 100% integrity, honesty, and professionalism. I would highly recommend using this company, you will not be dissatisfied. They understand that pleasing their clients is #1 priority. Brian is very responsive to calls and and emails.

I can not say enough about this young man he was amazing professional.He was on time for a showing…read morewent thru every detail about property.Thank you Jason Semper FI The Dwyers

I highly recommend 805 Leasing Company. I am a first time tenant through this agency since Sept…read more2023 and it has been a great experience. Kristen and her entire office/field staff are friendly, professional helpful with convenient access to communicate. Their newsletter updates help with reminders and information for keeping tenants and the property safe. The website portal for tenants is very easy to navigate for payment and loading documents. I have been very impressed with the prompt attention for the handling of all maintenance requests through the website and communication with that staff and their contractors. I have been a renter for over 40 years with different companies and 805 by far has been the best property management group.

As a renter, I would avoid renting a property managed by this company. This company took over a…read moreproperty we rented after 7 years. We found how they manage work orders to be inappropriate. We ultimately asked that they not provide our contact information to vendors after being contacted by several vendors to make repairs we had not requested and were not aware of. Their move out procedure is unreasonable. While we did receive 97% of our deposit back, the move out walk through lasted 1hour and 45 minutes and mostly pointed out items to be addressed by the land lord. We were not able to use the trash service our last week of renting due to 805 leasing requiring no trash be left in trash cans. There was a significant amount of instructions about replacing light bulbs and the exorbitant charges you will incur if the light bulbs don't match or are burnt out

Fraud Warning - Extremely Unprofessional and No Transparency…read more My experience with this property management company was extremely disappointing and concerning. Communication was consistently poor--multiple emails and phone calls went unanswered, and meaningful responses were rare. After move-out, funds were deducted from our security deposit without clear justification. We repeatedly requested itemized documentation and physical evidence to support the charges, which tenants are generally entitled to receive under standard tenant-landlord practices. Despite multiple requests, this information was never provided. We were charged for items and installations that were not present at the start of our tenancy, and the deductions appeared to exceed what would typically be considered normal wear and tear. Based on what we observed, the charges seemed more consistent with property improvements or upgrades rather than tenant-caused damage. We offered photographic evidence of the unit's condition, but it was disregarded. What was most troubling was the complete lack of transparency and good-faith communication throughout this process. I interacted with two individuals named Cindy and another named Hope, and despite repeated attempts, no one took responsibility for addressing these concerns or providing proper documentation. Given our experience, tenants should proceed with extreme caution. Security deposits are meant to be handled according to clear standards and accountability, and that was not our experience here. I am in the process of reporting this matter to the appropriate consumer and housing authorities for review. If you are considering renting through this company, document everything thoroughly and think carefully before trusting them with your deposit.

I've been using Lexington Property Management for 6 years now, and they are the BEST! With their…read morevetting system, they never fail to present me with the most qualified applicants, which has resulted in excellent tenants every time! Their response time for my tenants is speedy, and everyone at Lexington is so easy to work with! I highly recommend Lexington Property Management!

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Secure One Properties is great!…read more They made renting a home go so smoothly and our property manager Francine Benevente made everything seamless. They were so responsive on any questions or needs. I would recommend Secure One Properties to anyone needing a rental or even to purchase a home.

We were renters for a decade and Secure One Properties were top notch from start to end. Any issues…read morewe had were addressed immediately and they are so nice. We might rent out a house soon and would look no further than Secure One. They really are the best of the best.

Horrible. Does not care about the community or their concerns. Takes her time getting back to you…read morewith an attitude. If you are an HOA looking for a new management company, avoid this one. Not in favor of the community, only herself. Beware, she is cheap for a reason.

As many others have noted, Cheryl is consistently rude and dismissive--I truly believe she enjoys…read morethe control and status that come with her position. She shows clear preferential treatment to certain residents, even when they openly violate the rules. A close friend of mine lives next to a highly disruptive neighbor who regularly uses a barbecue in violation of the guidelines. The association (Cheryl) is fully aware of this and allows it to continue, while others are penalized for far less. This neighborhood no longer feels safe or fairly managed.

I am reviewing as a tenant I looked at a LOT of apartments when I first moved to LA. When I found…read morewhat would become my home for a year, I reached out to MPM for a tour. They were flexible on when they could meet and show the place. It was a great price and a well kept building. I applied and they accepted me as a tenant. I moved in during a hot summer month. I had some minor issues about a month or two in and as a tenant, you can go into your app/portal and file a service request. This process was SO EFFICIENT!! I was able to choose multiple times I was available for issues to be handled and whenever I did have a problem, it was rectified in a timely manner. Sue was my point person throughout my experience renting from Modern Property Management. She always showed concern for my issues and addressed any problem I may have had. I finally met her in person on my walk-through when I moved out (heading back to NY) and it was such a pleasure! I hope MPM has apartments available when I choose to return because I would love to rent from this company again! Thanks for a great experience my first year in LA!

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

We've been working with Kerri Brown for over a year, and she's really turned things around for our…read morecommunity. After a period of unstable management, Kerri was assigned to our account and had to pick up the pieces. As an HOA Board member, I've personally found her to be responsive, personable, and incredibly effective at her role as our community's property manager. Under her stewardship, we've accomplished several large projects in our community (such as the mandated CA Balcony inspections and repair, unit painting projects, and locating new vendors for Landscaping/Pest Control) and I feel great about continuing to work with her. Thank you for your time and effort Kerri, it is much appreciated!

Our community recently switched to this management company, and unfortunately it's been a…read morefrustrating experience from the very beginning. They sent residents a link to set up an online account, but the registration key they provided didn't work. When I tried to get help, the phone number on the paperwork was useless, and I ended up having to search Google just to find a way to contact someone. To make matters worse, I've been requesting a green waste bin for over a month and still have not received a resolution. I've called multiple times, but each call has gone to voicemail, and none of my voicemails have been returned. I've also submitted multiple inquiries through the resident portal, but the only responses I've received have been generic messages saying they would "look into it," with no actual follow-up or progress. Waiting over a month for such a simple request is completely unreasonable. In the meantime, yard waste has continued to pile up, creating a potential fire hazard and possibly attracting pests. Communication has been consistently poor, and getting even basic issues resolved has been unnecessarily difficult. First impressions matter, and this transition has not inspired confidence. I sincerely hope they improve their responsiveness and customer service because the experience so far has been extremely disappointing.

If I could give this zero stars I would. Don't apply for their properties. It is a scam and they…read moreonly want to collect application fees. First time applying for a unit I was never even given my credit report in return after paying $70. I had to ask for my money back because my report was never even sent back to me or my boyfriend. I didn't even get a response or was never acknowledged that all my personal information and application were received....and that's A LOT of personal information! Three months later, applied again for another unit opening and was told it was first come first serve- that was a lie. With almost a 800 credit score and turning in the application BEFORE the showing and still was told they went with a "better option". This agency lacks communications and is unable to provide details that are necessary. This complex is a scam and the agents are too.

TCG Properties was managing the town-home I recently leased in Oak Park. I worked closely with Paul…read moreand Jennifer and had a great experience with them. Yes, he wanted to make sure that I filled out all of the paperwork properly and provided him with my bank statements, credit report, pay stubs, etc...but I'd expect to share that with any property management company when leasing. If it were my property that they were managing, I'd know that I was in good hands with them protecting my best interests. Any questions that arose during the process, Paul and Jennifer were quick to respond.

Working with Elena Radosavcev at Prime Realty made such a difference in my home-buying experience…read more She truly went above and beyond for me throughout the entire process of finding and buying my home. Elena was incredibly patient, supportive, and always made me feel like she had my best interests at heart. She was there to answer every question, talk through concerns, and guide me through each step without ever making me feel rushed or pressured. She also has so many great connections and was able to help get inspections done promptly, which was such a huge help and made the process much less stressful. She is incredibly resourceful and always seemed to know exactly who to call or what needed to happen next. Buying a home is such a big and emotional decision, and having Elena by my side made the process seamless and enjoyable. I felt supported, cared for, and confident throughout the entire process. We also had a lot of laughs along the way. I am so grateful for everything she did for me and would recommend her without hesitation to anyone looking for a realtor who is knowledgeable, responsive, kind, and genuinely cares about her clients.

Dear Natalie and Lara, Thank you for your the…read moreprofessionalism, expertise, working behind the scenes in which I will probably never know how truly hard you worked to help sell the home. Your prompt, proactive communication, and guidance every step of the way, put me at ease every single time we were going through the process. Your empathy, razor sharp focus, and precision in this line of work is next level- blessed from above. There are natural, born talent both of you have that captivated the selling process. It's more than just how you left me feeling sure of each step, as it was also the skilled expertise you bring through each step. Selling/buying is a very complex endeavor, and both of you were filled with grace, kindness. I'm forever grateful and feel selfishly I wouldn't want anyone to know the best kept secret- then I need to share both of you with others :) I'm kidding. A HUGE SHOUTOUT TO THE PRIME REALTY TEAM!! If you want to receive customer service reserved typically for only a select few, well, Prime Realty treats you with the VERY BEST each step of the way. They have HEART, WIT, KNOWLEDGE, and a passion for the work they do. If you are looking for this kind of care, don't walk, run over to your phone and give them a call!! Thank you!! Thank you!!! Thank you!!!