Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

I found working with Rick Ferris and Sequoia Realty Corp to be effortless! They handled my real…read moreestate needs promptly, courteously and professionally! I will definitely recommend Rick Ferris and Sequoia Realty Corp to my friends and associates!

Paul Fuller ROCKS as a property manager at Smartland!…read more This man has made all the difference in my experience as a tenant renting from Smartland. He is professional, polite, and compassionate. He assists with problem resolution and does it with kindness I am a very satisfied tenant, because of Paul, and I really appreciate Smartland for bringing Paul on board. Thank you!

the staff is incompetent and dishonest! the maintenance team is a joke, All the are interested in…read moreis gouging tenants for money. I had to put my rent in escrow after been overcharged and double charged only for Valerie Couch to tell me "sometimes you are at the mercy of the landlord"in a meeting we went to the office to have because no one would talk to us on the phone.Then while in escrow they tried to evict us without their lawyer even knowing we were in escrow. We agreed to take half and move. we fulfilled All of their deposit requirements and they still tried to charge us 4thousand dollars to paint and fix a window we reported to maintenance a year ago. liars, and thief's the lot of them!!! don't ever rent from Smartland!!!!!!

Fantastic realtor, she handled our transaction with ease and professionalism. Rachel is extremely…read moredetail oriented and is a professional like no other.

Rachel was our buyer's agent on our new home in 2023 and also sold our house. Her knowledge of the…read morelocal market was incredibly helpful in both the sale and buy. She did a great job representing our interests in both transactions. She held firm on our offer for the new house and got that deal across the finish line quickly. Since we were not planning to move, we quickly listed our house and closed the transaction quickly, well over our expectations and the asking price. Her local network and market knowledge were very impactful in both transactions.

Jehan was polite and curteous, good communication. He answered my questions and was flexible on…read moretime, walked me through the process.

Panning out to be slum lords. They don't answer their phones or respond to emails. Have no…read moreinterest in responding to maintenance requests. Set many appointments that they don't show up to with no explanation.

I spent a long time looking for buyers agents when I moved to the Cleveland area. In the end,…read moreLindsay was the only agent on the list. She not only met my expectations but she far exceeded them. Lindsay's a pleasure to work with, and goes above and beyond for her clients. She knows a lot about the market and has a ton of experience. Lindsay does a great job of speaking her mind while being respectful of all of those around her. I wouldn't hesitate to recommend her to anyone, and though I don't expect to be in the market again for some time, Lindsay would be my first call.

When I started my search I wasn't sure I needed a realtor, because I already had an idea where I…read morewanted to buy. Since it was my first home purchase, I did a Yelp search and found Lindsay. I'm so happy that I did! Lindsay was extremely responsive, knowledgeable about the process, and handled all the logistics flawlessly. It was incredibly helpful to use her preferred network of mortgage brokers and title agents who worked together seamlessly and ensured I always had everything completed on time. Anytime I had a question or an issue came up, Lindsey dove in and tackled it! She even sent a great list of helpful tips the day I moved in, and some great places to visit in my new neighborhood. By the end she felt like a friend and I would recommend her without any hesitation to all my friends and family! Thank you Lindsay, I love my new home!

When we first decided to build a new home, we weren't familiar with Maleno, but their reputation…read morepreceded them and we're happy we chose to work with them. Not knowing much about architecture and construction, my husband and I were relying on Maleno's expertise to create the perfect home from our vision--something that cannot be easy, but something that they accomplished beautifully. Initially we met with Natalie who helped us select our lot and was a primary point of contact throughout the process. She and Dominic were happy to meet us across town in a bitter snowstorm mid-construction so that we could do an impromptu walk-through. Not once did they seem putout. Natalie and Melissa worked with us to design a custom floorplan that we changed over and over until we finally hit that perfect layout for our family's needs. The number of times we rejected plan suggestions, I was sure they'd be getting frustrated, but their professionalism and patience never wavered. We had walkthroughs staggered over the building process and met with Natalie, Melissa, Dominic, and/or Richie. Each time our questions were answered, concerns were addressed, and requests for changes were noted. The building crew members were always accommodating during our visits, especially if we wanted to snap photos of the progress. We were lucky enough to get our keys just days before Erie was shut down for COVID-19 mitigation. For the sake of decreased exposure, only Natalie and Richie were present for that otherwise exciting day. They gave us a wealth of knowledge about our new home as we did our last walkthrough. After we'd gotten our keys, Ideal Sound & Vision set up our smart home devices and security. They were headed to Dominic's home to work on his house next. The fact that Maleno employs the same companies for their personal homes as they do for their customers' homes is indicative to me that they truly trust their contractors. It makes me more confident in the quality of our home's construction. Every large construction project is going to have issues. Any builder who tells you otherwise is lying. Naturally we had some concerns early on. We emailed Dominic regarding our concerns. Generally we received a response the same day (often within hours) about how the issue(s) would be handled. Every single concern we had was addressed. Not once did they tell us that something was not their problem or that they wouldn't follow up. Either a contractor was sent to us or Richie himself came to lend his skills. From a looming tree on an adjacent lot threatening to fall on our home, to a tiny screw hole that wasn't covered aesthetically--Maleno took care of it. Building our home was about as smooth a process as I could have expected. Designing it was not only fun, it was educational. And being able to see the house through its construction phases leaves little doubt as to the quality of a home we plan to spend many years. Maleno did an excellent job and continues to be accessible as we settle into our neighborhood. They are professional and always available to answer our questions. They left us feeling confident in our decision to build with them. Notably, Natalie was remarkably easy to work with and has such a welcoming personality. It was refreshing and enjoyable to work with her (especially after some less-than-stellar agents we've worked with in the past). After we were moved in, she checked in multiple times and when I reached out to her with some neighborhood questions, she responded immediately. Her customer service is unmatched. And Richie, Maleno's foreman extraordinaire, is easily one of the most accommodating and helpful people I've ever met. Despite obviously being in high-demand with all of the construction projects he's overseeing across Erie County, he's never abrupt, rushed or anything less than generous when working on any project (small or large). There are not enough hours in the day for how above and beyond he goes, but he manages.

aimee was incredible to work with. she helped us buy a home from 2000 miles away, over the span of…read morenearly 6 months. we'd find houses that peaked our interest, and aimee would follow up right away with more info, from mls listings to listing agent calls to virtual walk throughs. the home my husband fell in love and the one we ended up buying was a va reo home. apparently these purchases can be notoriously complicated. we had no experience with such a purchase, and i'm not sure if aimee did either, but aimee was patient and meticulous throughout the whole months long closing process. buying a foreclosure that we hope to make into our own was a bit frightening, but with aimee's attention to detail and clear communication skills, we knew we were making a good decision. we have made several real estate transactions with the help of several different realtors; aimee has definitely been one of the best we've had the pleasure to work with!