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    6 years ago

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    2 years ago

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    6 years ago

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    Marsha Marsh Real Estate Services

    Marsha Marsh Real Estate Services

    (4 reviews)

    Bought a property from someone who was using Marsha Marsh as their property manager. Dealing with…read moreNathan was awful. Nice enough guy, but he was not at all dependable. I e-mailed the owner's son regarding the issue and he responded with an incoherent e-mail that wasn't based in reality and was in all bluntness, bizarre. I would not recommend using this company for property management.

    Okay, to be honest I've only ever encountered the rental property manager for Marsha Marsh, Nathan…read moreShontz, so be warned - my review may seem relatively limited to rentals. My family and I relocated to Erie last year, which is when I came into contact with Nathan during our search for a rental. Here's the first awesome thing - texting! No longer do you have to awkwardly talk on the phone to a complete stranger to get information or end up in their voicemail because they can't talk! With Nathan you get immediate responses to everything because he's embraced texting from a real-estate perspective! While he couldn't help us before we moved (we have five kids, so our needs were unique.) After spending a year in a home that was kind of falling apart around us, I contacted Nathan again - and he remembered me! He agreed to show me a property on my schedule and, when I didn't like it, immediately had other places in mind and showed them to me without any hesitation - finding us the perfect fit! Signing the lease and doing the walkthrough - super easy! Also, sending over cleaning and maintenance for anything that we need and always being available to us are just a couple of awesome management services. He'd probably babysit for me if I really needed it! Most importantly, I haven't, at any moment, felt like I was being taken for a ride or swindled. Sometimes you can just tell when someone is trying to sell you and doesn't really care about you, but it wasn't like that at all. I definitely recommend Nathan and Marsha Marsh to anyone in need of a real estate services.

    Baldwin Brothers

    Baldwin Brothers

    (6 reviews)

    After reading other reviews I totally agree Baldwin's Vineyard Village is by far the worst place…read moreto live! We lived there for two years and the place only looks good on the outside! The property manager from the first day was not easy to deal with. Repairs if you needed something fixed and you broke it you pay for it. Also we asked for bars in the bathroom and outside to get up and down the steps. We were charged $360.00 to pay. That was for two maintenance men one to hold the bar and one to screw it on!! That was called installation and labor! BIG JOKE ! The stove's grates were broken and never fit proper cooking with them no pan ever sat level. I complained but never got them replaced! The dishwasher was old and did not do a good job with the dishes. We did not get our Security deposit because the nasty property manager felt we did not deserve it! This is a lady who called herself a Bitch! When we were upset with the kids hitting our unit with balls and screaming and yelling while running in the streets. Cars had to come to a dead stop till these children decided to move! When we complained to her she said " BE THE BITCH I AM ". I am 81 years old and have a balance problem. I use a walker and am handicapped. I have fallen seven times living there. My son who I live with is also handicapped and on a walker! We arranged for a carpet cleaning by Stanley Steamer to be done the day after we moved out on June 17th! She told us to forget it they were going to trash the carpet anyway. She put a lock on the door and refused to let them in when they came! She is the one who decides everything I assume Baldwin just collects the money. She expected us to move the stove and clean ceiling vents! Before coming to Baldwin we lived 11 years at Reidman and had a perfect reference. They did repairs replaced appliances painted the basement when my daughter stored boxes that created mildew on the basement wall, fixed the garage door opener two times that was not our fault. All this was done without paying extra for maintenance and repairs or clean vents and move appliances. We are looking to find a legal aid Attorney to contact Baldwin corporation! I don't understand why people don't look at reviews before the rent or buy! Save yourself a lot of heartache! We lost a $i,345.00 security deposit! That hurts when you live on Social Security Sincerly Patty Bielanin

    I live at 715 Connecticut Drive in a 16 apartment complex. What a joke. They never fix anything…read more After asking numerous times I have given up.

    Brick and Mortar Property Management

    Brick and Mortar Property Management

    (15 reviews)

    When I first moved in July of 2023 the property manager at that time was very nice and communicated…read morewell. Now we have new property manager she NEVER answer the phone or txt there no where to go to pay the rent you have to call her so she can pick it up! it's very frustrating and I hope this get resolved I've asked her when I can be able to pay my rent online and she never got back with me just absolutely terrible.

    If I could give 0 stars, I would…read more I would not recommend this apartment complex to anyone. I paid a deposit on March 2, 2026, for an apartment that I never moved into, and I still have not received my deposit back. The leasing manager, Josephine, was extremely rude and unprofessional when communicating with me--especially when I asked about the status of my refund. What makes this even more frustrating is that the delay was due to their failure to submit the proper documents as requested. Despite having my correct address on file (which I have proof of through email), she still sent my refund check to an address she knew was incorrect. I also have documentation and video evidence of the way I was treated during this process. As for the leasing director, Courtney, she has completely stopped responding to my calls and messages, which shows a serious lack of accountability. Overall, this experience has been disrespectful, stressful, and unacceptable. I have made multiple attempts to resolve this issue professionally, but due to the lack of response and cooperation, I am now considering legal action. Please be cautious when dealing with this complex. Have a blessed day.

    Altair Real Estate Services - Lovell Place

    Altair Real Estate Services

    (3 reviews)

    The Comcast of Real Estate companies. The overwhelming…read moreincompetence, the incredible lack of giving a damn, the painful phone conversations, the idiotic payment system, the undeniable fact that a 2 year would finish their story first rather than these turds would call you back... Just a small list of the reasons that there is no way anyone should ever do business with this company. I rented an apartment off these dolts, that smelled awful, wasn't clean, and my move in inspection sheet was never submitted. Nothing says "Welcome" like finding a lot of glass in your carpet. Any amount of glass is too much, but a lot of glass is honestly just impressive. I genuinely hope this review is taken to heart. I really want other people to look at this company any go, "wow, they really just don't care." How did it take you 3 months to get me my security deposit back? Are you dense or just dumb? Like, you thought I wouldn't notice?? You will never get a call back from these people, don't expect them to hire people that actually give a shit (I love when I have to vacuum because your maintenance guy tracks mud through the living room), and definitely do not trust anything they say. Robin, you suck. You are an awful employee and I'm calling you out. After 5 months of you hoping you would do right by me, I have submitted. You win. You have successfully become more of a piece of garbage than me and I really have to respect that, in the same way you respect Chris Brown for beating up Rihanna. Do not rent from these people. They wear masks and do not care.

    Love the property, property manager, and community. Maintenance is really on top of any issues I…read morehave.

    Palermo Realty & Development - The construction site (Copperleaf)

    Palermo Realty & Development

    (22 reviews)

    I lived in Westgate townhouses from May 2022-July 2023. After I moved out, I never heard from them…read more My assumption was that everything was copacetic and they used my security deposit for cleaning and minor repairs. What I didn't realize is ... More I lived in Westgate townhouses from May 2022-July 2023. After I moved out, I never heard from them. My assumption was that everything was copacetic and they used my security deposit for cleaning and minor repairs. What I didn't realize is that not only was I charged for things that I believe don't apply to me, but they allegedly sent me "certified mail" containing the bill, however they sent it to the wrong address. Keep in mind they had my phone number and email address on file. When they couldnt reach me via USPS (again they sent it to the wrong apartment number), they sent the bill to collections and my credit score took a hit. I called and spoke to someone new in accounting and he basically told me to just contact the debt collector and see if they could reduce the amount. He also informed me that he was new and that the last person in his position was notorious for overcharging for things like paint. Two of the charges I questioned in my email correspondence with Palermo was for lock change and "damages." The lock change fee was because I allegedly turned in a copy of an original key, however I was the only tenant and I never copied a key, I turned in exactly what I was given by the property manager when I signed the lease. The supposed damages were never explained to me even when I asked for detailed receipts including material and labor costs. I was sent a very generic email response claiming that the prices are "fair." What isn't fair is how the gutter above my upstairs patio overflowed and caused water damage along the kitchen window and leaked into the basement almost into the electrical box. I took pictures and video of this and even requested maintenance come to fix it, but I never heard back. Now I'm thinking the so called "damages" they had to fix were related to this issue which was totally outside my control. On another occasion, there was a bird that somehow found itself stuck inside the air duct in my basement. I called the emergency maintenance line first. While I waited, I called several wildlife rescue services and was willing to pay out of pocket to help the poor thing. Eventually I was able to get it free, but I never once heard back from Palermo after submitting an emergency request. They never called to even check on the situation. Every material used in the townhouse is of the absolute lowest quality. The walls are extremely thin and I could literally hear everything from both sides. The neighbors to my right smoked weed which literally filled my living room and reeked like a frat house. They would fight and scream and pound the walls. The neighbors to my left would scream at their kids all day. I couldn't care less what people choose to do in their personal space, but it's like the walls were hollow. As far as I can see, the hit on my credit score is still present and I'm absolutely pissed. I regret ever living there. I'm not sure what to do at this point because I no longer live in Erie and I can't afford the time off to take them to court. If you can avoid living here, I suggest you do everything to find somewhere else. This is a predatory business and no matter what condition you leave the apartment in, you will have unknown charges on your bill, if the bill even makes it to you before it reaches collections.

    TRISH! Was absolutely the worst, she never made any easy for me! Never took care of the place! The…read moreconversation I had with her she was plain rude! I loved where I live but Palermo you don't know how to run a business, you up charge for everything!

    Maleno - realestatesvcs - Updated May 2026

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