We stopped by to look at a sleeper that we had admired online. Steve Crosson assisted us,…read moredemonstrating all of the features. He suggested we look at the floor model in the clearance center (could have pushed to sell the new one!). The clearance room prices were amazing, and although "just looking", we bought it on the spot! Steve wrapped it in plastic, and helped to load it into our truck. The next evening, we had trouble putting it back together, and thought there was a missing piece. Steve suggested we do a FaceTime call, and he demonstrated the way it worked, while we followed the steps from home. Problem resolved immediately! Steve really made our purchase a wonderful experience...over and above.

Non-responsive management, horrible customer service. I ordered a coffee table to go with a white…read moreoak sideboard. before purchasing, I carefully compared the photos of both furniture items to see how they would look together and the Scandinavians designs Hendrick coffee table represented online was a very good match color for my Article Lenia sideboard. When I unboxed the coffee table, it was extremely red and 3 shades darker than my sideboard, I shade that would never be put out on a sales floor as an example. I contacted the Westminster store the following morning to see if I could exchange it for a lighter version speaking to Carlin. She told me there were 13 in stock in Washington for exchange and that would be hearing from the store manager the next day. It is a week and I still haven't heard back. Basically I'm being ghosted. After reading the other reviews online, I see that customer service is not a strong point of the Westminster store. I had to reach out to the main customer service line to hear that they would be unlikely to do this. While I understand that there are variations in color, rather than return it, I asked for an exchange. I haven't even removed the table from its box. The coffee table I got looks like a teak or mahogany wood and would never be used as a display. I have not had this kind of experience with exchanges from any other furniture store that I've shopped: west elm, cb2, room and board, you name it with . When you are shelling out this much money their policy should be on the check out page with transparency. Do not shop this store, they will drop you once they make the sale!!

Zach is an amazing sales person he was patient with us and…read moreshowed us just what we were looking for thank you for your service Sandy

I don't understand some of these low revues. They all start with "I loved them until now". Then…read morethey decide to write a review. LOL I have been shopping here for over 20 years and really never had a bad experience. There are certain things I will and won't buy from AFW. Beds I won't. I am not a big spender. What they do, do right is offer a good selection of reasonably priced furniture that serves it's purpose for the younger generation on a budget here in Denver. My daughter and her husband furnished their entire first home from here. For me I was seeking a new, but inexpensive couch. That's exactly what I got. Two pieces for under $1,500. If you have a high-end budget then Furniture Row is more your speed. All I can say is thank you Jake for taking care of the community for such a long time. PS. Let sales associates stand at the top of the stairs to await arriving guests. I wanted to be in and out and didn't appreciate that I had to seek one out. It took me a few minutes to find anyone working in the showroom. Overall, they take care of all individuals that might have a little thinner budget.

Hours online and posted at the door say 9pm. I showed up at 8:37pm to grab 2 items and the doors…read morewere locked.

This was my first time at At Home! I wasn't sure what to expect, but I was so pleasantly surprised!…read moreIt has a warehouse feel to it, almost like a Costco for home decor! I loved seeing the variety and stock. I felt like this store caters to all different styles as well, so you have a ton of options to express yourself with and make your home feel like home. Also, I am THRILLED with the Halloween selection they have out! I literally did not want to leave the Halloween aisles, they were set up in such a fun way! I'm really looking forward to exploring this store again and spending more time next round! It's certainly a spot that you can get lost in for hours!

Starting over is never easy, but finding the right people and places to help along the way makes…read moreall the difference. Furn Consignment has been one of those places for me. From the moment I walked in, the staff listened to my needs and offered thoughtful suggestions that truly made my space feel like home again. What really impressed me was the quality of the pieces they carry--this isn't your typical consignment store. Every item feels carefully curated, with unique and high-end finds at prices that make you do a double take. It's the kind of place where you walk in looking for one thing and leave with three (and no regrets). Honestly, I hesitate to spread the word because I know I'll be competing for the best finds--but credit is due. This is a rare hidden gem with the most helpful, kind, and knowledgeable ownership and staff you could ask for. If you're looking for something special, skip the big box stores and check this place out. Just leave a few good pieces for me!

My husband and I walked in with the intention to browse and find inspiration, but instead we found…read morea couch we loved! We received so much help and support while we did a little research and number crunching, and couldn't be happier with our choice. We are both children of small business owners and are beyond excited to support a local, family owned business. We are so happy to give this couch a new life!

Went in today shopping for three bar stools. Finally found a style we thought might work. I asked…read morethe sales clerk if three were available, since we only saw two on the floor. The response was, " I'm not allowed to check on that unless you're sure that you want to buy them.". Huh?! How do I know whether or not I want to purchase them if I don't know whether or not there are three available? Weird. We won't go back!

My family and I had an excellent experience here. I had been to many furniture stores and the…read moreservice and quality of furniture for the price doesn't compare to this store. Lots of wood color options, chair coverings, sizes and shapes of tables to help meet our needs.

If you have seen my other reviews you'll see I'm pretty picky with the 5 stars. there is just no…read morejustification I can think of to give them anything less. The furniture is quality, the prices not outside what I expected, the selection is awesome, and the service is top notch. they got here with the bed and had it installed correctly and quickly in record time. the staff was very friendly and treated out home with respect. We did notice that one of the decorative nails was missing from the headboard. we called the number and they had someone come out and give us a few extra nails and put the missing one in. I have purchased furniture from American furniture warehouse and the like and there is a stark difference between the experiences. AFW does NOT care about their customers. AFW is cheap, big box, and is a guaranteed disappointment. This observation and difference is magnified by the experience you will get with Woodley's.

Really like the selection here- and it's higher quality than the average furniture store. They have…read moresome really nice markdowns too!

Cae was amazing at helping us decide on pieces and colors for our living room, and so patient with…read moreus as we debated in the showroom. She helped us narrow down on what would make the most sense for our size of living room, and the furniture has been wonderful and looks amazing! Very happy with our purchase!

First, Cae was extremely helpful: knowledgeable, personable and came up with a good solution for…read moreme. However, I will say my first impression was off-putting. I walked into the store, and a woman was lying on a couch by the door, working on her computer. She looked up but didn't identify herself, so I was confused - was this the salesperson? Shouldn't she be standing up to greet me? How about sitting up to work, at least? I kind of stood there waiting for acknowledgment until Cae walked up. Anyway, ask for Cae! I didn't end up buying there as I'd read some mixed reviews, but styles and fabrics are lovely, and prices are reasonable. I'd research quality over time and make your own decision.

Element Home is located in the Cherry Creek area of Colorado. This is another store carrying…read moremodern furniture and elements for the home. Staff were nice and helpful. Some beautiful items to choose from. Lot and limited street parking available

Bought a media cabinet and coffee table during their "clearance sale" in December. Was told items…read morewere in stock with 1-2 week delivery. Seven weeks later, still no furniture. Turns out the "clearance" cabinet was actually backordered on a container ship overseas. Their own invoice showed the items as B/O at time of sale. When I asked for a fair resolution, the owner: * Repeatedly ignored my requests to communicate via email * Hid behind Terms and Conditions, then contradicted them by threatening to cancel my order * Gave me four different delivery timelines, none of which held * Blamed BDI, the shipping company, and the weather * Offered me a net $50 discount and called it "reasonable and fair" * Gave me 33 minutes via email to accept an offer or he'd cancel The moment I asked him to commit to an actual delivery date with accountability, he cancelled the order and refunded my deposit. Robert held $2,000 hostage for seven weeks for a cabinet that was never coming. Save yourself the headache.