Regular here i suggest going when it first opens because it always gets so busy and I don't like that

1 star is 2 stars too many for Target in Towson. Both of my last 2 curbside pick up orders were messed up. The 1st time they resold me water filters that had been opened and returned. Before they would send me a new one I had to return the old one which defeats the purpose of convenience. The 2nd time I checked the bag before I left the parking lot. The box of ziploc bags was obviously opened. Fortunately I was able to flag down an employee who exchanged it right away, but this also proves that they had more in stock. That's not incompetence, that's indifference. Never going back. I would add photos, but Yelp requires access to my mic. read more

There's sittering going on at this target. I'm very disappointed they allow this to go on. read more

Target - Lip gloss run - Department Stores Near Me - Towson, Maryland

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What is going on? Considering the neighborhood, I expected a much better experience from this Target than I actually received. We were in the area, having lunch at Kung Fu 12 in Timonium, and decided to try a different Target than the locations we normally visit (Canton, Middle River, White Marsh) to return a pair of pajamas I got for Christmas that were too small. I should have known better than to enter an unknown Target. Why don't all the stores have the same floorplan? I spent most of my time wandering around, saying, "I don't know where I'm going" trying to find the womens' sleepwear. It's in front of the registers, btw. Not the best place for it, considering there's always a line of customers between the entrance of the store and turning right, towards the registers. I would suspect that most customers continue straight, after coming in, because that pathway is unimpeded. So that bathing suits are out. I didn't expect that a week into the New Year. The Valentine's candy is also out. Target is the only place that I know of that sells my favorite Valentine candy - Brach's CHERRY gummy hearts, so I bought like seven bags of those. Gotta make them last for the whole year. The returns line moved quickly. Seems that the woman running that department knows what she is doing. I do admire an efficient person. However, there was a dirty, used plastic fork in the first cart we chose, which was a bit disgusting. No one wants your old spit and possible leftover sauce or bits on their brand new merchandise. Put your trash in the trash can! The whole world doesn't exist to clean up after you. I don't care if you think the Target employees get paid to do that - they don't! They're not maids, or your mom. Also, from the looks of this store, they either don't have the time for cleaning, or don't know how to do it themselves. This store is in such disarray, with boxes blocking aisles, and product scattered everywhere, that it's more like what I would expect from a thrift store... or Old Navy in Nottingham (don't even get me started about that shitshow of a store). I can't buy products if I am denied access to whole parts of the store because there are fortresses of half unpacked boxes everywhere. And where, exactly, IS the product? Because I see clothing on mannequins, but can't find the clothing anywhere on a sales floor. Why are there only like three more-than-half-empty racks of womens' pajama bottoms? For that matter, where are the employees? I scoured half of the store looking for someone who could unlock a case in the electronics/game section. When I did find someone, I was told, "I don't work here. I work at another store and can't do that." Well, guess I'm NOT buying that Switch item that I want, cuz it's trapped in a case that no one cares to open. I mean, you couldn't get on your walkie, or something, and get someone who actually works there to open the case? I will say that the Family Bathroom was a welcomed relief. Big enough for my wheelchair, and for my careperson to be in it, all at the same time! And, it was clean - for the most part. I did have to wipe some pee off the seat. Again, CLEAN UP AFTER YOURSELF. I get it if you wanna hover-pee, or whatever, so your butt doesn't touch the seat, but some of us don't have that option. You don't want someone else's butt-cooties on you. Okay. Fine. But I don't want to have to clean up or sit in your pee. Wipe up. They opened a new register as we were waiting in line, so that took less time than expected, which was nice. There's a sign that self checkout is 10 items or less now. Is that a new idea? The line for the self checkout was pretty long, but that's because there's only one line for like 6 stations. It moves quickly, if that's your jam. I like Target. I just don't like THIS Target. I won't be back. read more

Target - Dirty fork in the cart. Clean up after yourself, people. - Department Stores Near Me - Towson, Maryland

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Store was messy and unorganized. Barely anyone working and a lot of people in line. The items themself were fine, anything you need really. read more

it's Target! How can you not love a target? The people who work here are so nice and genuinely helpful! I don't think/hope my experience is 100% realistic of their typical selection as I came during the holiday season, so it was limited. I imagine it would be much better outside of high season. As always, target has great prices, so while you realistically are likely to be able to find it a bit cheaper on Amazon or Walmart, if you need something right away this typically is the place to go. My one criticism of this target and others in the area, is be cautious if you order delivered items! Depend8ng on who you get as a "shopper" some (I'd say about 50%) will randomly replace items you've ordered with things you literally have NO interest in and then you're stuck either paying for something you never wanted or your stuck on the phone with customer service forever explaining how and why you ordered delivery and do not want to be responsible for physically going so far out of your way to just return what THEY messed up on (while charging you for their faulty service.) read more

Most of this is on the clientele who can't seem to put back what they are no longer interested in - which must make it very difficult for the employees to keep up. The store looks like a classroom of 3rd graders who drank a bunch of red bull went nuts. With that said it is very poorly managed - never enough in stock - the employees look miserable. read more

At this point I only go into this store if I absolutely have to for essential items, also because it's the closest store. Recently I went in to get sunscreen. I see they have a HUGE sunscreen display in the front of the store, I go over there to get the Black Girl sunscreen Spray. It wasn't on display, but you know what was on display? 40 bottles of banana boat paste sunscreen, 30 bottles of the spray, 20 bottles of Hawaiian oil, and many other bottles of the same product from other brands. I had to go searching in the beauty isle for the Black Girl sunscreen brand. Just put this into perspective when you see the bullshit Target PR stunts to backtrack on the DEI efforts. This store is ALWAYS in a disarray. Literally, products laying in the isles, and everything out of place. It's so weird because I always see employees unboxing and organizing but it just never seems to be complete compared to other locations I go to. Not to mention, there is always only one check out line open and the rest are self check out lines that wrap around the store. The fitting rooms are filthy and loaded with clothes everywhere. The value of the store has completely gone down. I also think it's insane to offer membership without decent discounts, what's the point? Spend $75 four times and get $10 dollars off. What kind of coupon is that? Who does this help? Most of the time I don't even bother to check my Target wallet because the coupons are useless. It's official Target is the new Walmart. read more

Hands down the most disgusting Target I have ever seen. Always filthy. Never organized. Trash everywhere. Management needs a complete overhaul. read more

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Every time I'm in this store, there is only one checker and a line backed all the way down the aisle. Currently Friday, Jan 17th at 7:00 pm and this is happening. WTH Putty Hill Target, a manager should be out here checking out customers. read more

Did drive up, and I feel it's common sense to not squish the bread? Idk that's just me. Had nothing in my trunk that could of squished it like that especially since we went into the store right after picking up to grab a few other items but when opening my trunk to put the new items in and found that the associate decided that this was okay enough to scan out. I understand it can be busy but this is just stupid. It's all squished and turned around. Disappointing. read more

This place is in shambles. Shopping at Target has been pretty miserable at all locations for some time, but the experience I had at this location this weekend took the cake. Weird layout, empty shelves, huge stacks of boxes blocking the minimal inventory available. It was a nightmare to navigate with a cart, and I'm sure impossible for someone in a wheelchair. Of course, the registers were empty and the self checkout line was endless. I don't blame the workers. It's probably not the manager's fault either. Target needs to hire more people and get its act together. I remember when it used to be fun. I'd spend time looking at things and find things I didn't know I wanted. Now I can't find what I'm looking for and can't wait to leave. read more

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The most unorganized target I've been to. Also, went for a Target gift card and they didn't have any which was unusual.

On 4.7.22 I only cane to return a pair of denim pants. The pants were supposed to be able skinny, but after a quick try on, discovered they did not meet my expectations. I find some skinny regular denim jeans/pants can be worn as a capri since most Target does not cater to tall plus size individuals. The bottom did not hug my legs nor reached my ankle per the description. I did like the feel of the material. I bought these for a show next month. While standing in line, there was young lady being waited on to return some electronics she purchased. I was not ear hustling, but could not help to overhear her complaint. She purchased the tech item, but the box the items came in were already damaged when she purchased the item and after opening the box, she found the items to have personally used. She advised the cashier multiple times that she reported the incident to corporate. All she wanted to do was return the item for a new item, but wanted to know if she could get the item for the same cost since she purchased the item on sale. They gave her such a fit. I could hear the frustration in the customer's voice, as I watched and heard a female manager go back forth on the walkie-talkie not give good customer service. Even the cashier became frustrated with having to go back and forth on the walkie-talkie. Why couldn't the manager just come up front and speak to the lady face to face. I would've hate that to be me in that situation. So the lady was advised to step to the side and waited for thr manager to come. I thought the cashier was going to wait on me since the other cashier was waiting on another customer that was ahead of me, and a line was forming. So I had to wait. My return was super easy. As I was abou to leave someone did finally come talk to the lady about her return. I wanted to know more, and wanted to know the outcome. Unfortunately I got distracted because I ran into one of my alums from college, so I missed out on what was the final result of the return. I will say, do not purchase high-end tech items and the box is damanaged and also check the items before leaving the store especially if it is headphones. read more

Target - Department Stores Near Me - Towson, Maryland

No shopping carts to use, 3rd time And then no one to check you out. Self checkout never works and now it's for 10 items or less and if you have more they have one cashier with 25- 26 customers waiting in line and no one to help. Employees walk around and are talking but no one helps You or refills carts. read more

Worst target ive been to. Self checkout is useless and there are never enough registers open. I go all the way to columbia target.

Out of all the Targets I have been too this one in Towson is by far the most chaotic. Every time I come to this store there is merchandise strewn all over the floors. The ambiance reeks of unpleasantness and disdain. It's so sad because I love Target. I thought with the renovation on the inside it would improve but everything unfortunately remains the same. I would suggest driving a little further to the White Marsh or Hunt Valley Target. You'll be glad you did. read more

The store is filthy, very picked over. The check out line was so long and very few registers open

This target customer service and returns is probably the worst managed part of the store I've ever seen. You have one return/exchange lady with a line that goes all the way back to the pharmacy. Mind you the lady on the register is slow as can be with no sense of urgency. But they sure do have enough employees to run orders out to your car. This target sucks and I would avoid doing a return or even shopping here. The customer service manager should be ashamed of theirselves and there should be a new method of returns. read more

HIPPA VIOLATION. UNPROFESSIONAL. I was picking up meds for a coworker who is out of the country. They refused to extend her pick up date another day for her to get it herself. Fine. I had to provide identification... fine. The pharmacist pulled up MY records although he was handling my coworkers meds after I provided HER information and repeatedly stated this is for my friend/coworker. He turned one of the medication bags around and announced that I am on the medication he was handling and have taken it before... IN FRONT OF A LINE OF PEOPLE. Mr. Mahan the pharmacist at Target is very inappropriate. read more

The Target Store Towson (Towson, MD) should be ashamed of themselves. In a time like this CLEANLINESS should be FIRST on their list. When I went into the women's bathroom I found it to be filthy. There was fecal matter on the floor, several stalls were out of toilet paper, and one sink did not work. I then went to "guest" services and informed them of the issue. For several moments I walked around the store and then returned to the bathroom, which I thought would be clean by now. WRONG. So then I went to the security guard and informed him and his reply was only ONE person is allowed to clean the bathroom and they happened to be on break . Let's just say I will not be returning. read more

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This was the worst Target experience I've ever had. No carts or baskets. No team members seemed to want to work. Line for check out was 10 people deep. Chaos. read more

I would give you zero stars if that is an option. The store is filthy. So many boxes of product on the floors in most aisles. It is impossible to get up most aisles due to boxes and boxes. Most are not on skids at all. Just on the floor. If you have mice, which I have seen here before, you will have them chewing into the boxes. I was informed by the cashier that I needed to put the hand held basket away by the wall. I am not a paid employee that I need to put away the basket. Yes I will put the shopping cart ( that is if you have any) away. After I stated I was not going to put away my basket because I am not paid to work at the store, he decided to count in German and inform me he was going to speak in German to me. I do not feel that is appropriate at all. If I am in a foreign country that is one thing. The floors are the most disgusting things I have ever seen in any store. read more

It's conveniently located, but maybe this is the reason it's not as good as I would hope. This Target just never has enough of anything. I swear. There is a Walmart of the other side, and I'd rather go to neither locations. If you need a lot of anything, go to another location. Morning or night. They are probably out. read more

Target - Party Aisle - Department Stores Near Me - Towson, Maryland

I only come to this place out of convenience, this is the closest one to my house. But this place is awful. Always merchandise all over the place in the clothing and toy sections. Never not come in with more than 3 registers open, always a long long line for self checkout. The last two times I have been here to shop I have literally returned everything to the shelf cuz I was not waiting in a line back to cosmetics. read more

PISS POOR SERVICE! The manager, Kelly, blames her employees for picking up the phone and putting me on hold for over 30 minutes. Due to dire need, I stayed on hold until I arrived to this Target. As I walked in, Manager Kelly answered the phone right on time. I asked for her name and told her that I had been on hold for over 30 minutes. I am here and hung up (bc I am in the store now). She turned around of course with an attitude. I repeated my issue and she stated she did not answer the phone. I stated that she needs to talk to her employees about phone services. It was not professional! I understand being busy (in which the guest services area was not), but attend to the customer. YOU LOST ONE HERE...not that it will break the Target budget. Just know this site is not a good nor reliable one. Good day. read more

This is probably one of the worst targets I've been to. They are always out of essential items, it's a mess especially in the toiletries section. i made a purchase online for pick up it said the items (of which it stated multiple were in stock) were not available upon pick up. How does that happen? They never have any allergy or cold meds where As other stores do. I was there recently and asked an employee where safety pins were, he checked his hand held device and told me the aisle, which I had just checked, I checked again still no safety pins Nothing like safety pins in that aisle no any labels where they should have been. Get it together read more

This target is an absolute disaster. Stuff is always everywhere. Never cleaned up. Lines are always excessive and always seem only self check out is open but half the spots are out of order. It always just seems unkempt. It definitely needs some work. read more

The employee I interacted with today was extremely rude to me. I come to this target every week or so for groceries. Mind you, they NEVER have lanes open to check out, it's always a huge line for self checkout, I went to check out, & it wasnt reading my card at all. so I asked an associate very kindly if she could help me and her response was "not my problem." Considering they are not checking us out in the first place and I asked a simple problem that ultimately had a simple solution ( I later figured out), she came off very irritated and rude. read more

Strangely combative customer service. I was sarcastically told "congratulations on your observation" when I noticed a price difference of $3 on toothbrushes I scanned. I'm sure my interruption asking for assistance at self-check out caused a back-up and stress for the employee, but it's not something a customer should have 1. To address because prices should be accurate 2. To be spoken to in a confrontational manner. It was shocking to even be in a tense situation over such a minor issue. read more

This target is in a somewhat busy shopping area so you have lots of options when making a trip to the store. The parking lot is large and this target has all of the essentials. Food, clothing, Starbucks, homegoods, and all the other things that fall into target. I've been a few times and always had friendly cashiers. read more

No, order you wait forever and then they tell you they don't have it, but you already have paid?? Ordered six things got one?

This is the second time I've had an unsatisfactory experience with Target when placing an order for pickup. Target sent me an email that my order was ready for pickup but unbeknownst to me they sent me another email that my order was incomplete before I arrived at the store. Only one of the items was available. Had I known that I would have cancelled the entire order and shopped elsewhere. I called Target Customer Service. Their response was that they would pass along my complaint to the powers that be and offered to help me find the products I wanted to purchase at another Target location. Not an offer to ship it to me or some type of compensation for my inconvenience. Save yourself the trouble and shop somewhere else when shopping online. read more

Shout out to Target for the super fast curbside pick up today. I have NEVER in my existence, anywhere, received an order so quickly. I typically despise downloading apps, but you need to do it in order to use curbside. BEST DECISION EVER You have to click the app to let them know you're on the way. Welp, I'm literally pulling into a space, not a designated one mind you, because those are all taken. Anywho, I didn't even get the gear in park and an employee was at my car window. So after being scared to death I was highly impressed. I went from to The employee told me they have gps to see our movement. Needless to say, I'm never going inside a Target again. I'm a Curbsider For Life read more

I hate this target I wish they would close it down. Every section is a mess, curbside takes too long and they never have anything. You're better off going to the middle river or Cockeysville location. read more

I came in there at 8:00 and haven't got service till 8:35 I asked two staff for help they called for a tech member to come out nobody came out and then we he did he asked another guest what did they need . read more

My girlfriend and I went to find a carpet for my new apartment and was overall pleased with their selection. I had been to one other Target in the area (Bel Air location) and was somewhat disappointed with the limited selection; however, the Whitemarsh location had a lot to choose from (given that it is only a Target & not a specialty rug store). Can't comment for much other than the Home/Office sections of the store in regards to stock, but the latter were well stocked/managed. read more

Easily one of the most frustrating targets to shop at. This is the second time I've visited the store in the past couple weeks with less than 10 items on my grocery list (yogurt, cheese, bacon, etc - nothing out of the ordinary) and they have been out of stock on over half of the items. Do not shop here if you want to get your grocery shopping done in one trip. They have nothing. You are better off going to the Walmart around the corner. Probably cheaper too... read more

Nice & Helpful Employees, especially for handicapped. I was there looking for something and going from place to place . A lady saw me a came to offer her help. She didn't just point the way but saw that I was using a walker. She took me to the area and helped me find what I needed! So polite and respectful. I felt very blessed to have had her help me! I only wish I had gotten her name! If I see her again I will let you know her name! Thank you! read more

Extremely disappointed in the management of this store. Just came in around 5:30 for a few things and the check out line was at the opposite end of the building. They had ONE cashier working. No one else to assist. An older black woman working alone, serving hundreds of people. Unbelievable. No hard feelings to her or the other workers--SHAME on Target. I don't know if they are not paying a living wage so no one wants to apply or come in, or they truly thought scheduling a single poor soul to work evenings on a FRIDAY night next to a mall would be fine. I don't care that I couldn't get what I came for (I left, absolutely no way some snacks were worth an hour+ in line)--I'm mad that yall made this lady work her butt off alone for what I assume is under $20 an hour. I can't imagine the stress she was experiencing seeing the line grow & grow and no one coming to relieve her. read more