One thing I really appreciate about Costco is how fast and efficient the checkout process is. The staff are attentive and make sure everything moves smoothly, which makes the whole experience feel effortless. The store itself is always clean, well‑stocked, and neatly organized, and even the restrooms are kept in great condition. The parking lot can get crowded, but the spaces are generously sized, so you don't have to worry about your doors bumping into the next car -- a small detail that makes a big difference. And of course, the free food samples are always a fun bonus, letting you try new things while you shop. read more

Came here to pick up some household items. I alway enjoy a visit to Costco. You have to purchase a yearly membership (tip: check out Groupon for membership discounts) AND scan your card upon entering. They have a good selection of items, offer value pricing (although you have to purchase in bulk), and friendly associates. They also have the famous rotisserie chicken for less than $5 and you can't beat the free sample kiosks located around the store. They also have a food court, serving that $1.50 hot dog/soda combo that you have to try at least once, in addition to ready to go pizza, sandwiches, and an ice cream sundae that is just sinful! It can be a bit of a hassle going during peak hours as the lines can be massive. I have one suggestion for Costco: offer the "scan and go" option, similar to Sam's Club and BJ's, to ease those lines. Regardless, I alway manage to pick up more than I intended; I really need to stick with a list! All in all, a great big box store to do your monthly household shopping. read more

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I always love the pizza. The service at times is not the best with long waits for your order. Today I placed my order by kiosk as this seems to be their preferred way of ordering. I waited about 10 minutes before receiving an 18' WHOLE CHEESE pizza for $9.95. Not only was it good but for the price its GREAT! read more

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Crazy parking lot. It's my closest Costco but honestly it's usually too hectic. Always crowded and long lines. Don't even start me on trying to get gas here. Best bet is to try to shop here off peak. When you can catch it not crowded it's a better shopping experience. They have a good selection of products.. good to stock up on the non perishables. read more

Costco - Wholesale Stores Near Me - Owings Mills, Maryland

I went to this Costco because they have always had Mexican Coke. We like it because it's made with cane sugar instead of corn syrup (yuk, unhealthy). THEY DIDN'T HAVE ANY! CRAP1 But in wandering around, I found Steamed Jumbo Lump crabmeat from Coastal Heritage Seafood, Columbia N. Carolina. It looked good, so I bought a pound, YUM! Great texture, good sized lumps!!! I'm a little picky about crabmeat. I'll gice this a 9/10. read more

Costco - What's left of the pound of Jumbo Lump from Coastal Heritage Seafood at Costco. - Wholesale Stores Near Me - Owings Mills, Maryland

Found items I needed and found items I didn't know I needed. Layout stays the same. Once in many while's they don't have what I need with caution to order it online. They do carry some good Kirkland brand stuff I buy bc the price is right and is easily handled. I don't buy bulk unless I've run out of toilet paper. 1 person in my apt so no room for bulk where I would have no where to store. I also don't buy anything I can't lift. read more

Good: I get great staple items at Costco for affordable prices. My prescriptions are 50-70% less at Costco pharmacy than they were at CVS. Their optical selection is amazing with basic and branded frames. I have ordered their large pizzas for 9.99 for various occasions and everyone enjoys it. Occasionally I find great clothing items as well like DKNY winter coats, 100% cotton t-shirts by Banana Republic and even comfy and stylish tennis shoes. We are avid Costco shoppers and the executive membership that allows us to shop at 9am is a great deal! They have consumer friendly return policies and warranties on electronics. You will always find something you need, want or love! Areas of improvement: After 9am, the lines are really long and unorganized. It's difficult to distinguish what line people are in. There are not many employees throughout the store so if you have questions, you may have to go all the way to front for assistance. Some items are out of stock for months. They went through a phase of making you show your card at self check-out and examining it to ensure the picture matched your face. It felt very intrusive often reminiscent of profiling. Additionally, they implemented that while simultaneously discouraging guests from getting a physical card. When I requested one for my husband, who is on my account, they directed us to the app. Bottom Line: Overall, the great deals, good location and consistent quality outweigh these areas of opportunity. read more

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I called this location and the corporate number this morning as a potential member. No one could confidently answer my questions. They spoke to me as I was familiar with their processes and jargon. I was very disappointed that no one was able to address my questions and Kelly mentioned she's been with the company 35yrs. I couldn't tell. She sounded very unsure and made no effort to get my business. This experience has told me that Costco is not the right choice for me. read more

Gretchen from this location is the worse. We were standing in line when we saw she was asking people in line for their membership card, then asking if they wanted to upgrade. When she came to us, I kindly told her no, she became angry, unprofessional, demanded we give her our card. She threatened us and would not leave us alone. I did not complain then b/c I did not want her to lose her job but she seems to be a constant issue at this location. read more

Great product selection, good prices and service in Pharmacy is great. It can get very busy but the key is to go at off hours

I'll start off by saying I'm a mender if BJs and I came with my friend for a tour. I am blown away- I can't say enough good things about this store! They had such good prices and so many options! The meat section was huge and had great deals. The sock section was huge. They had so much product fresh veggies a huge bread section and a lot of food in general. They had so many samples on the floor that day- I think I had 7? The employees were nice, and even though the lines to check out looked INSANE.. it didn't take long at all/ we used a person not the self checkout- We also got gas and that line was long as well but moved very quickly. I will be switching my membership to Costco. read more

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I don't know what they've done in the past but these new membership policies are ridiculous. Firstly, my membership just started this month and they cancelled it in 3 days after for no apparent reason. Went to dispute with my bank and they told me they have no idea why it returned to the card as there was no given reason from Costco. I asked them and they told me that there was no card on file, when I put a card on file when I signed up. Smh Furthermore, they don't take all cards. It's either Visa or Discover. Also, I went and got a packaged sandwich from their cold section. There was a little bug in it! The container was already loosely packed and not sealed. I'm thoroughly disappointed in this establishment. And will NOT be renewing my membership. I'd rather go to Sam's Club or BJ's before coming here. read more

Costco - Bug in the sandwich - Wholesale Stores Near Me - Owings Mills, Maryland

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The tire center is no good the person name Michael has an attitude before he finish talking or giving you the key he goes to the phone and tell you to wait.most of the time I saw him out standing outside the Cosco he has an attitude.I do like cosco but the tire service here is no good. read more

I really love Costco's selection, but I have to admit that the crowds can be a bit much sometimes. I find that I have to mentally gear myself up to go there, and especially on weekends. Weekdays are definitely better. The hotdogs and pizza at the food court are delish. The membership fee is a bit steep, but I think it's worth it. If you're a beef lover, you'll be happy with their wide variety. The only thing I wish they offered is pasture-raised eggs, but other than that, it's pretty much perfect! read more

Visiting the area with my ( Lovely Daughter ), we not only shopped--but we again got our cardio on by WALKING THIS HUGE STORE. Very nice facility with great prices! It's always good to explore something different read more

Costco - Shopping Price Match - Wholesale Stores Near Me - Owings Mills, Maryland

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As a Costoco it's . . . fine. The tire center is completely broken. Do NOT buy your tires here if you expect them to live up to service promises. I brought my car here today for an appointment I scheduled with them and 1.5 hours later they have not even pulled my car in yet. Looks like I'm heading home. I would say bad service if they had performed any kind of service at all. I won't buy tires from these guys again. 8 pounds of hummus? Sure. Tires? Nope. read more

This is an excellent Costco. This location is clean, it is well laid out and has big aisles for easy movement. I've had no issue with finding the items I need because it has a similar floorplan to other newer Costcos. The free samples flow, well, freely and check out is a breeze as they have a number of self service and employee run check outs. read more

After coming along with friends a few times, I gave up my other warehouse membership and opted for Costco. Their health food choices selection is much more expansive, and fruits and veggies are always fresh. Cost wise I probably paid the same at the other warehouse. But, I feel the choices for organic or healthy ingredients outweigh the differences. The lines move quickly. They have both self check out and staffed registers. Service is always friendly. Parking is a bit hectic on the weekends, but doesn't really bother me to park out farther and walk. The one thing I wish they would consider is having a scanning and check out app on your phone. This feature at the other store was awesome. Maybe in the future. read more

This wholesale business is not necessarily my favorite but I must say it is the most consistent. I'm going to state what the pros and cons of this place is and then you can make a judgment. Pros Spacious parking lot, large warehouse, kind staff, consistency in prices, nice monthly sales, great electronic sale prices, very very fresh meats. Cons Lack in variety of brands besides their own (Kirkland), lack of variety of items, dull atmosphere and decor schemes, most expensive warehouse membership. read more

Costco - 6'24'20 Post COVID19 and stocked up !! - Wholesale Stores Near Me - Owings Mills, Maryland

I'm happy to say that Costco has maintained the same level of customer service that they provided when they first opened. Sometimes establishments get comfortable and start slacking after they've been open a while. No matter how many people are in the store the checkout process is usually pretty good whether you do self check our use a cashier. They have a system at this store that works. SN: if you don't have a lot of items use the self checkout. They always have associates there directing traffic and they're available to help if you run into a problem. This store is well stocked with everything from electronics, clothing, books, and of course food and everything in between. I often find myself sticking things in my cart that weren't part of my plan. I have to remind myself "Stay focused Karen. You don't need that". One of the biggest values at this site is the gas. Normally, it's the cheapest in the area and this alone has made having a Costco card worth it. There is also a gas attendant usually floating around to assist you and direct traffic. Depending on the time you go, you may be waiting a few minutes. The best time to go is first thing in early morning. read more

Costco - Lookey here, it's an African American Nutcracker for $399! - Wholesale Stores Near Me - Owings Mills, Maryland

When my wife's mother died and we needed food for after the funeral they would not let me use my wife's card. They made me buy another membership. They refused to get the store manager to help. Very insensitive and they were rude. We are canceling our membership. read more

Shermond made the experience horrible. He was extremely rude and disrespectful. He should not be in a customer facing position. He is threatening and unfriendly. read more

Costco is like your typical warehouse club. All of the items in bulk, need a membership and most important, free samples. Some pros about this Costco is that it's adequately staffed and there's someone to help you at all times. The parking spaces are wider than your typical spots. Large selection of inventory. Reasonably priced membership. One con is the business hours. 10-8:30 during the week. Honestly not early enough if you're a business owner. Sams club opens at either 7 or 8 for business owners which makes sense as business owners need to get their supplies. Costco is cool for what it is. read more

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Didn't have a physical card and they made me leave, With Nothing. Yet I still had a picture of the Costco membership card and my ID with me.

Service was really bad at this location. At self check out I was harassed and denied the opportunity to check out my items at self check-out because I was using a family member ID. I am also a member at cotsco and because my ID wasn't present I could not check out. Also the ID I was using was my father's. So disappointed in all my years I have never experience this kind of behavior. The associates were also very rude with nasty attitudes that were uncalled for. read more

I became a member of Costco in Owings Mills when they opened. Sam's Club closed and i like convince. Yesterday, March 31st, I spent about $134 at the register, $16 at the pharmacy and $40 at the gas station. Well, on the next day, April 1st, I needed to go pick up a plant for someone, do I went back to Costco. I also grabbed a pair of pants. Anyway, went to check out and was told that my membership needed to be renewed and it was automatically added. I called someone over and asked for an override, said I would renew next week. Tgeycssid it was a corporate thing and they could not do it. I went to ask the store manager, she said it was above her pay grade, but she would ask. I don't know if she did, but she came back with a "No." Well Costco, Goodbye!! you will not get anymore of my money read more

I truly love Costco for the free samples. There are plenty to choose from if you arrive around the noon hour. The only setback is showing your card when you walk in the door and coupons are not accepted. There is so much to choose from in terms of food, furniture, fashion, and fun. A large selection of cakes and baked goods, fruits, and rotisserie chickens await your tummies. Also, feeling like you need a new bedroom dresser or mattress? You'll find it here. I found my daughter a $12 winter coat. Yes! I buy protein shakes and bars for cheaper than I find on Amazon. Bring the family! read more

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Location and store are great. Im just warning everyone not to purchase the chicken potpie, sooo salty my blood pressure is high because of it and there is no seasoning its very bland. read more

I have purchased hearing aids from COSTCO for years. My last pair did not work from day one. They have been sent fro repair, I have had weekly adjustments and cleanings at the store, the charger has been repaired and they still don't wor. I am using an old pair instead of my newer ones. COSTCO has stopped selling the ones they recommened for me. When I complain their only solution is "buy another pair." If they don't stand behind their products why would I give them more money? GO SOMEWHERE REPUTABLE. Avoid COSTCO. No cost savings is worth risking your hearing. Giving them money for a hearing aid is like playing Russian Roulett. read more

Shopping was fine, but the lady at the front desk was rude. I'm glad i was with someone who already has a Costco card(i was trying to sign on to theirs, they signed up last week). The lady upfront refused to help me despite having a valid ID, and refused to count a virtual copy of mail. The person i was with was able to sign up just fine with a virtual copy of mail. Very antiquated. Nearly asked for a refund on our subscription we signed up for earlier last week. Signing up is NOT a simple process. Will bring my birth certificate and SS card in case they need my whole life story next time. read more

Yesterday I went to Costco in Owings Mill MD to purchase a tire from the Tire Center. I have always loved Costco because of their customer service but that didn't happen. Apollo the supervisor at the Tire Dept was absolutely no help. He did everything to talk me out of purchasing a tire like suggesting that the tire I wanted was too expensive, telling me to go other places to buy the tire. So with his suggestion that's exactly what I did, I went and purchased the tire from somewhere else. Apollo general demeanor was unhelpful and lack luster. I've never had a worse experience at a Costco before. I'll continue to shop at Costco but not at the tire department! Gwen Murray read more

I am simply crazy about Costco. The "world famous" rotisserie chicken is great. The price is reasonable and the food is readily available. The return process is the easiest that I have ever seen. There is never an issue or problem returning merchandise for any reason. The staff members are willing and almost eager to accept a returned product. The shelves are always well stocked (even during the Covid-19 pandemic). The store is always clean and the staff are knowledgeable and always willing to help. The lines can get long, but it seems like there is a staff member near the register monitoring the lines and calling for more cashiers when necessary. The restrooms are clean and well lit. The parking lots are the only "issue". But, the designers of the shipping center get the blame for that. The parking spaces are large and ample. However, the driving lanes are rather skimpy. read more

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Dont recommend for tires. place is disorganized and poorly managed. They dont keep their appointnents. 80 minutes after my appointment, car was still in lot. I had to grab an employee to remind him after they took 3 cars ahead of me. Prices arent as you would think either. read more

I really enjoy shopping here. The $5.00 chicken gets me in the door as it is supposed to do and then you find so many other things. The staff are nice and I like to use the self-service checkout option when I can do so. If you live in easy driving distance, I think you will like it too. I also like the discounted gas prices. read more

the pizza just wasn't hitting and the cheese wasn't even melted properly it overall was just a disappointment read more

I go to this location fairly regularly as it's the closest to my house. The store is always well stocked which is good. I even had to return something without having the receipt and they took it back no questions asked. I had my card account # and they offered a store credit or to put the money back on my card. I chose the latter option. The main thing I think makes Costco worth it above and beyond is the gas! I drive a ton and they ALWAYS have the lowest price in Owings Mills. Unless you go off hours, you have to wait a little while though, as the gas station is always packed. It does help that you can pull up your car on either side of the pump since it is long enough to stretch...that can save you from waiting in line. I was in the store last week and one of the employees that was giving out samples just had a horrible attitude. She was not pleasant at all, even making my short sampling experience bad. I try to be friendly and chit chat a bit but the negativity was killing my vibe. I came away thinking maybe she was having a bad day but don't bring that to work. In closing I've had some good and some not so good experiences here at Costco so just be aware. read more

Yes. Excellent service and value. It's one of the best selections in Owings Mills. They do a great job.

The way they leave shopping carts out in the rain is annoying,if your buying clothes you better make sure your cart is clean,and manager have no people skills. read more

What can I say? I love it at this Costco. They're a fairly new but much welcomed addition to the area, the opened their doors in October 2018. The fresh bakery and rotisserie chicken stand might be my two most favorite spots in there, lol. They are always stocked and the selection of fresh produce is great too, it can literally be a one stop shop if you have a large family but even without a large family they're still always good finds. I love to walk the Christmas decoration aisle, I swear I'd buy everything they put out each year if I thought my house could handle it. They had, pre-COVID a pretty decent hot lunch menu in the front restaurant area, since then it's been condensed to maybe 3-4 items. I always enjoy perusing the aisles even when I only need one thing. Overall great place to shop! read more

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I want to LOVE costco but I had a mediocre experience here! I am on a Gluten Free tour so most of my food reviews will be more about Gluten Free options and then I will talk about the customer service. I came here with my mother who pays over $100 for a membership. We debate often on which clubhouse is better. Sams, Costco, or BJ's. For the record Costco's is not winning. So let me begin by saying this... I feel like this store needs to have a Gluten Free section. I spent more of my time reading labels and figuring out what was gluten free. I won't be buying a membership from here because they can not accommodate my food allergies. Not $1 is worth a membership here. The kicker here.... My mother decided to ask a man about their Gluten Free options and I told her not to ask " The Black Man" because most African Americans are not knowledgeable of this. He did EXACTLY what I knew he was going to do! He wasn't even sure the meaning of Gluten Free. He pointed me to the Kosher section which has nothing to do with anything. He also said that he loved chemicals in his food. Which is something typical and often said when I advise other people about Celiac Disease and they have not heard of this. He was a funny. I laughed but more so because that was the response I expected. I told my mother I should have bet her $20 that this black man was going to turn my gluten free allergy into a joke. This is my message for Costco... Costco is a whole corporation and not a mom and pop shop. So many different people from different backgrounds shop here so I most definitely expected more. Costco is the 5th largest retail in the world? (I am reading this right now) not sure how true this is... Ranked #10 on fortune 500 rankings? Please educate your employees on food allergies!!!!!!!!!!!! Please don't make jokes about it either. It's upsetting enough that I can't eat regular food like everybody else. Making additional jokes about being black and having food allergies isn't really funny. Even when I go to Chic-fil-a and ask for Gluten Free they are on it and I don't have to say no more. Thanks so much.. I am not coming back until your employees are trained on what it means to have food allergies and they show a little more compassion. read more