This place is hell on earth. I try not to go unless it's an emergency because this target is often dirty and the shelves empty. I went today Oct 20th and went to use the restroom as soon as I got into the store. One of the stalls was covered in feces. On the wall, on the toilet, on the floor... nightmare. When I was walking (running) out of the bathroom I looked at the log on the door that tells you when the bathroom was last cleaned and the log was from Oct 17th. This location is DISGUSTING!!! read more

I'm completely baffled that there are no reviews for this Target...am I in the twilight zone?? So, this is a decent sized Target, two levels with several huge elevators and the escalator with the ever-fascinating shopping cart track. It seems to me they have an unusually large section for women's apparel, especially outerwear and pjs/loungewear. Women's clothing, toys and groceries on the top floor.... menswear, sporting goods and electronics on the bottom floor. Kudos for intelligent layout! I find this location to be well stocked and well staffed, and never have to wait more than 2 people or so in a checkout line. There is parking around the back of the wheaton plaza that puts you at the mall entrance closest to the Target entrance. Once the Costco opens up though, that whole backside is going to be a zoo! Enjoy it while you can. read more

Target - Two story target - Department Stores Near Me - Silver Spring, Maryland

I ordered through the app and utilized their drive up service. I chose this store in particular because they had an item in stock that my local Target did not. I submitted my order and waited to receive a notification stating my order was ready for pick up. After ~30min I received a notification that they were in fact out of the item I originally switched stores to receive but that the remainder of my order was ready doe pick up. I made my way over to the store using the app and allowing it to use my location for ease of preparation and pick up. Unfortunately, I have now been sitting at the store for 45min waiting for my order as the app notified me "Due to high demand my order may take longer than usual". I called the customer service/pick up order desk without success. It's a little disappointing that I now have to go in the store to receive an update on my order in which kind of defeats the purpose of a no contact delivery. I hope this is smoother in the future, though I'd prefer to shop for my own items and not have waited the long. read more

I visited there more than 10times. Whenever I went there, they has super crazy long line to check out. If you don't want to waste your time, you should go in early morning. And they don't manage stocks. I searched stock on online and than got there to get something. But there was out of stock. So I couldn't get something which I want. read more

This target is 2 stories, very large, inside Wheaton Plaza. However, there are no carts on the lower level, and while the stores close at 10 the lower level closes the mall door at 8 or earlier. The staff doesn't seem to know where anything is, and they haven't udpated the scanners to the kind that tell where things are located and how many are available. They usually don't work. Also they will direct you to an aisle only to find out that they meant the endcap, which isn't obvious. This is right near the subway line, which is good, and several buses, and the whole mall and movie theater plus several separate stores in the area. read more

This is a standard Target They are pretty much all the same, which is to say a step above Walmart. clean, organized, easy to navigate and find what you are looking for, great crew and competitive prices! read more

Is it really necessary to cuss at the over-priced umbrellas? Really!? So, Target is a bunch of MFs because they have $10 umbrellas...okay, Classy and your date, Mr. Tactful, why don't you walk your fat butts over to the dollar store? I hate this Target - it's an energy vortex, a huge, sucking-black hole of doom!! I knew something was wrong when I first entered the store; I couldn't smell popcorn and hot dogs! All Targets MUST smell like popcorn and hot dogs when you come in! The Feng Shui of this one is all off and it starts with the the division of the store between two floors. Yes, the cart escalator is cool, but it would seem that having two floors is a management nightmare - an impossible conundrum! Why else would the shelves look like there was a store-wide clearance? The product placement here just doesn't seem to make any sense and to someone who is usually pleased by the variety and quantity of products at Target, I'm just plain confused as to what the heck has happened here. Did you hear that? No you didn't hear anything. Oh, that? That's your heartbeat you're hearing in your throat because there is no music - nothing! It's eerily quiet and wrong. I will probably still come here because it's close, but that doesn't mean I have to like it. This Target is not an enjoyable experience and somehow, I feel robbed. I want my old Target back :( read more

The store itself isn't bad until you've checked-out. Then you find out the carts are self locking. They will only go out the doors of *one* of the two connecting parking lots - and you don't know this until after you're done shopping. Which parking lot is allowed isn't marked. In order to take our cart full of groceries to the car we had to go to the customer service desk, wait in the long weekend line, and wait again until they called someone to the front. He then had to escort our cart to the door and unlock it when it locked up so we could go out the doors to our car. The whole practice/policy was infuriating to the point I will never return to this Target. Its just not worth it. read more

I'm generally a big fan of Target, but this location was not good. It seemed like they had a problem in the store and one of the three main isles was completely closed off. People bottle necked around the area and instead of signs or employees directing the patrons a bunch of the employees stood in the middle of the cordoned off area. Also, this store is organized poorly. At first I didn't realize it was two floors. The store made no sense to me. It had pots and pans upstairs but kitchen organization and other items downstairs, sponges upstairs, but cleaning supplies downstairs. I basically had to do a lap around the entire store before I figured out where stuff was. Ridiculous. Save yourself some trouble and go to the Target on Cherry Hill. read more

These bathrooms are disgusting, you would be better off using Mall bathrooms. Bathrooms are super dirty and are not maintained throughout the day it was only two men stalls and one of them he could not lock the door and on the other gave no privacy because of a huge gap in the door read more

This store is a bit different from others in that it is on two levels connected by escalators. There is a tram running parallel to bring your cart up and down with you. No other differences of note. read more

I have pretty low expectations for Targets in the Washington DC area. I'm way too use to terrible customer service, empty shelves and low quality merchandise. This Target store seems slightly different than most (e.g. Columbia Heights location). During my visit today I was pleasantly surprised with the service I received in the electronics department from a friendly and seemingly knowledgable store clerk. He really went out of his way to help me and made my experience far better than it would have been otherwise. Thanks guys! read more

(2) ~ Every time their website say they have something in stock, when we drive to get it and it's out of stock?! Just wish their website was more accurate. Note: It's located in a Mall, so you have to deal with more car traffic for parking, then a normal stand alone Target:( read more

This has to be one of the worst Targets - ever. Everything is stocked incorrectly. The associates are rude and slow as ever. The selection here is limited. Even for being two floors, they are pretty small in a sense that they don't usually have everything that I need. If I can avoid it, I do. It's not worth dealing with parking then walking into the store from the mall to be disappointed when they don't have what you need, or if they do and you end up waiting in line for several minutes. Grr. read more

I went to Target in Wheaton, Silver Spring Maryland; I experienced ageism. So I left and went straight to Target in Rockville, Maryland where I received friendly, respectful, and considerate customer service! read more

This Target stresses me out. I am not a fan of this double decker location. Go Cherry Hill or go home. read more

***This review is for the pharmacy*** The pharmacist (her name is Helen)that's usually on the clock is very, very, very extremely rude and nasty. She's very dismissive and does not like answering any of your questions, which I find highly unprofessional and unacceptable for the position she is in. She is not a "people person" and she's very stuck up and snobby. I am shocked and appalled she is allowed to work here. read more

I spend hundreds and hundreds of dollars at Target stores a year. Every time I go into this one, I promise myself I will not go back. It's so horribly messy! I moved one thing on a shelf and everything fell down. I'm shocked. I've seen that at Goodwill's before but, never Target. And the cashiers can't seem to get sale prices correct. After my last experience, I'm sure I will not return. ;( read more

Store is always so busy but they always have plenty of cashiers to ring people out. Things are not always organized and well stocked up but it comes with the busy mall traffic. Since it's connected to the mall it makes everything so convenient. They have a very good selection of baby stuff that I like to shop for. read more

I love how I can get everything I need here. Food for my doggies and things for me or the house. I go in there for ONE thing and walk out with 3839285 things. And the Starbucks is there! read more

Their staff Is nice and friendly I feel like some of the costumers are not very nice to them and the employees look overwork but they are always nice to costumers I love coming here because they have all types of food and electronics I was even able to make empanadas because of the variety of flavors hehe read more

This place is always such a hot mess, but I don't really blame the employees. It's the people who shop here who make the place such a disaster. Part of it is because this Target is connected to a shopping mall, and another part of it is that this Target is close to the metro. More traffic = bigger mess. If you come in anytime on a weekend or in the evening, you'll see exactly what I mean. Clothes on the floor, merchandise in all of the wrong spots, empty drink cups on shelves, etc. It's definitely better than the PG Plaza Target, that's for sure, but it's not the best Target in the area if you're looking for a clean and calm shopping experience. Otherwise, it's just like any other Target. Really, the best time to come in is when there are less customers around, and not right after a holiday. So most Tuesday - Friday mornings and afternoons are your best bet. I do want to say, this Target seems behind compared to the other Targets in the area. They did recently upgrade their store to have a grocery section and hand carts to the newer model that other Targets have, but they're still lacking in a food court with Starbucks and/or Pizza Hut connected to it, as well as upgraded item scanners that display backroom qualities, carts with storage on the bottom for heavy items, and sleeker-looking cash register lights. It comes off as making the store looking like it's lower quality than the others in the area that do have all of those upgrades. read more

This is my local Target. Being new in town and having recently bought a home I have stopped in here for various items on multiple occasions (more than I care to admit to). I am rating this store a solid three stars as it always has what I need but I never find anything extra. There are no treasures here and I have not found any clothes:( I guess my size goes quickly but every time I go and try on something it is just a little off. I would rate then as five stars for housewares/decor/drugstore/personal care but a one for clothes-so they get a three! Not bad! read more

This is the closest Target t my house and while the convenience of it being close it does not make up for the super slow lines and rude employees. I just felt like the cashier was very disgruntled and moody. She kept raising her voice, getting an attitude and get slamming her hands down on the counter. Why is there always like only two or three lanes open out of like 10 plus lanes? Going to Rockville Target Instead......... read more

I am a target devotee. This particular Target is positively disgusting. A complete and total mess on the sales floor and the ladies rest room. There is no excuse for that level of filth and disorder at 8:12 am--you open at 8:00! Gross at every turn. read more

Two floors target inside Wheaton mall they have their own parking lot too and great customer service

Where do I start, awesome place with almost everything I need in here. Price listed sale buy does not ring up as sale price....then they have to search and look to see if it's the actual price when bought back the next day for return....waste of time. They also have people "looking," at your receipts when you leave...another waste of time...it's worst when you have a baby crying and they still want to "look," at the items on the receipts...this target use to be nice, don't know what happened. read more

Forcing customers to use self checkout now. Only one live person with a line a mile long. Employees not doing anything.

To begin, my name is Jonathan and I run the service desk and deliveries at The Home Depot in Gaithersburg and when I receive excellent customer service, I want to shout out the associate who helped out. Today I received excellent customer service that was definitely above and beyond! Shout out to Queina for being attentive to my questions and concerns and assisting me and also letting me know about the Target Circle rewards program which I had no clue about. She assisted me in learning how the program worked and she did it all while having a positive attitude. I usually make Target runs once in a blue moon but having an experience like today makes a Target run, especially here at the Wheaton Target, more likely. This is customer service at the highest! This is what I strive from my associates and I am glad to see how amazing she was to attending to my needs and concerns! Thank you again Queina and the Wheaton Target team! read more

Do better Target at Westfield Wheaton!! There is no reason for the women's bathroom to smelling like a dumpster in an alley. The odor of urine smacks you in the face upon opening the doors. Shameful. read more

Standing in target in these long lines! They only have two registers open with lines backed up for forever and Sharon is having computer issues! Okay fine she went to line 12 to finish ringing up and then people got I. That line instead of Sharon telling the new customers that people are ahead of them she decided to take them and have the people who are already waiting wait some more! Smh read more

I am giving the second star because you can get food for cheap and a decent selection. The store layout is a bit odd because it's on 2 floors but no big deal. My issue is with the checkout. The checkout is staggered, but it seems the closest stations are always closed. The ones in the back are open and where to exactly to get in line is confusing. Terrible layout of the checkout area. Open the checkouts where you first approach the area not the back ones. It's not that hard. read more

Worst target ever. There was a fraudulent charge on my card from this store so I called them about it and they did nothing to help. They literally don't care if they are used to steal your money. read more

The worst experience I have ever had in my life. I've always loved target and today they honestly broke my heart. My husband and I went in to find work appropriate meeting clothes... not only do they not have clear signage for where the he'll their fitting rooms are located but every employee wants to act like they don't know what the hell they're doing. What actually threw my husband and I over the edge was that when we finally found the fitting room upstairs, a security guy ran in- literally walking fast as hell right behind us. I asked him to open the door to let my husband in... I told my husband that he was being watched and the security guy tried to play it off as if he was "sweeping the fitting room"... he came back another time- cause I guess we were taking too long. I rang the help bell cause a lady was trying to get in, and the idiot never came. A lady showed up to let her in. I've never seen security check fitting rooms unless they were looking for someone. So fast forward to the self check out line. 3 security guys came outside the security office just to watch us. They walked out as soon as I started walking towards the register. We check out and walk away. As soon as we walked outside the store threshold, the 3 security personnel walk right back into their office. Now I'm not stupid and neither is my husband. Y'all seriously profiled my husband because he is black. Disgusting. I have been a loyal customer of target and faithfully use my Red Card... this is unacceptable. When my husband went to ask why was he profiled they tried to shut the door on him and threaten to call the police. TF???!!!? We are paying customers that are UPSET BECAUSE WE WERE racially profiled. No apologies, no sorry for the confusion, NOTHING. How do you determine who is stealing Target? Do you teach your employees to watch, follow and go after black men? Is this part of the orientation? I've never been this upset in my life. Then when he is voicing his concerns you want to try and shut the door in his face. You "security" disgust me. The scum of the Earth. read more

2.5 if I could give .5 points. From a customer view: The majority of the workers are very helpful when you need it and polite. The self check out lines go by fairly quick. The customer service line either has absolutely no one in it or a ton of people waiting to be helped. From a previous employee view: A high majority of the employees who are higher in position (ie managers of certain areas of the target) are rude. I don't ever recommend working here. They won't train you properly, however, they will rudely demand you to do your "job". Even though you won't know how to do it. If you're lucky enough, you'll learn piece by piece how to do the job you're assigned to do by other new employees (not by anyone who's been there for years and has experience). When you ask an employee who's in higher position to help you out, they'll act as if you're essentially incompetent to do the job. There are some leaders that find it enjoyable to "nag" at employees because they're not going fast enough, while they don't help out with anything. Over all, I don't recommend anyone to work at this target. They won't treat you like a human being, but more like a puppet. read more

Worst buying experience in a long time. Terrible management! This was today 7/24/16. Speaking of a long time - checking out with 6 items took 35 minutes. There were 5 buyers ahead of us in line. The person running the register left without a backup - he was calling for a backup, but no one came - his shift apparently ended at 6 pm, but it was 6:15 pm, and he ended up leaving. His replacement came, but did not have change for the next customer - he continually called management for assistance, but management did not address the issue for approx 10 minutes. The people running the registers tried. Management failure! Need new management! read more

I was very disappointed to discover that after 2 Associates or trying to assist me finding to locate an item (after checking in the computer where it's supposed to be located ) this item could not be found any anywhere in the store it's either they don't know what's going on or they really have to update their item and inventory after an hour of walking around looking for something that I was told they carry I was disappointed to discover it's nowhere in the store. Other than that the people are very nice and trying to help read more

Can someone tell me why the prices are SO MUCH cheaper at the Rockville target? Like, a LOT cheaper??? I am done here.

I love Target. This Target location was open on New Years Eve until 9:00 pm or 10:00 pm - I forget exactly. The rest of the mall was closed. While it's convenient for me, I did feel sort of awful for the employees working that shift. read more

An interesting Target if ever there was one. It's two stories, with a weird escalator for carts in the middle (it's kind of a lot of fun to use). Also, is it just the season, or the economy, or did this place have a ton of stuff on sale? The people in the store were nice, the employees...Not so much. One guy tried to help me find a 'TV on the Radio' album (look, I know it's crazy, but I just happened to be there and I thought I could pick it up) but didn't even consider looking it up on the computer without finding the shelf sticker for it. Weird. Also weird, I am not the type of person who uses computer kiosks in stores very often, but tonight I needed to and discovered that not a single one (of seven!) worked. Then there was check-out...About half an hour before the store closed, everyone is trying to get out...and there are two registers open. Hm. And the final oddity...When it was time to go we realized that we had bought a couple bags of stuff (yay economic stimulus!) but you can't take the carts out of the store. The wheels lock. And you can't pull your car up to the front door, there isn't one. So we had to walk through the mall, through another department store, and out to the parking lot. So, I kind of liked this Target for the novelty of it, and the fact that I was never in any danger of getting trampled by hordes of soccer moms and yuppies, but it's a little too weird to make me want to go there to do any shopping. read more