Expertly professional, knowlegable, and time-efficiant optometrist, and support staff, even more so…read moreon a very busy Saturday at Costco. You couldn't do better.

Fantastic experience! Dr. Srun is amazing - kind, thorough, and helpful. Claudia, the receptionist,…read morewas so welcoming and even helped me get a walk-in appointment when I mixed up the day of my appointment. 10/10!

There are 2 things that I fear: eye doctors and dentists. I'm glad to have found an eye doctor who…read moreis understanding, careful and someone who is just nice. I recommend to visit this place to get your eyes checked annually!

Dr Kepner is awesome, welcoming, very thorough. It's my second visit with him and I will go back…read moreevery year even though the customer service when it comes to purchasing glasses is HORRIBLE. I tried to pick glasses right after my eye exam but I didn't find anything (didn't get any help from the many salespersons present at that time). I went back today, hoping to see new frames and get help picking the right pair. Crickets. It's like the customer is transparent. At some point, one guy came and picked a random frame on the shelf and told me " here you go ". Needless to say, the frame didnt work at all for me. I decided to leave and said " bye then " the same guy answered " you got it " and that was it. Worse customer service I have ever experienced. Go for Dr Kepner and buy your glasses elsewhere!

Pro: very nice staff, awesome doctor, nice selections of glass, big parking lot…read more Con: no wifi & spotty connection with internet access even on personal data. My family and I have been going to kemp mill optical for years and will continue due to their excellent service and Dr.Ly for being an amazing optometrist. There is no online appointment but calling to make one is very easy. Dr.Ly take the time to do a very thorough eye exam and explain the process. I have United healthcare vision insurance through my workplace and the staff went over to the process on how to get a reimbursement which is very easy. All in all a great place to go to if you ever need an eye doctor.

Terrible operation, doesn't stand by products it sells. I bought glasses a little over a year ago,…read moreand they broke. They wanted $100 for a minor repair. Should do it free. Lost me and my family as customers.

Personable, explains things clearly, technically sound. Latest equipment is being used. The…read moreoffice manager, Mo is also personable and tries to do right with finding frames that are modern and stylish

Dr Ephraim has always been great. He's very kind, and he doesn't rush his patients. He will take…read morethe time to listen and to discuss whatever questions you have. He's also got a good sense of humor, which is always appreciated.

Dr Zhang and her staff were wonderful today! The dr was patient and caring with my dad. My dad is…read moreelderly and English is not his first language, but the dr was exemplary in her care and professionalism towards my dad. I'm impressed. The staff did a good job explaining the cost of various add-ons without the hard sell, which is much appreciated. We had no problems getting his prescription. We would certainly be a repeat customer. Thanks Wheaton eye care!

Just had my annual eye exam and contact lens evaluation, and couldn't be more pleased. There…read moreweren't many reviews on Yelp but the Google reviews were very positive, so I decided to make an appointment. I'm always a bit nervous visiting new optometrists or dentists because I've had negative experiences with being pressured or upsold. Not so here. It was a very pleasant and straightforward visit. I had a very thorough exam, and the fees were clearly explained to me with no pressure tactics. Dr. Zhang was very professional and friendly, as was the staff. The office itself is a pleasant, modern atmosphere with plenty of parking. A great experience overall!

Sonja was pleasant and friendly. She replaced my nose pads for my glasses competently and…read moreefficiently. She deserves a raise!

The last few weeks have gone beyond poor, beyond inexcusable, and straight into farcical. At times,…read moreI wondered if this was some kind of performance art piece about the futility of customer expectations, because surely no real company could fumble this badly by accident. I went in on 4/28 for an eye exam and to order glasses, since mine had broken and I enjoy being able to see. The exam itself went well. Credit to the doctor, who was one of the few positives. I paid for my new glasses and was told they'd be ready in 5-7 business days. Naturally, they weren't. I checked in on 5/7 and was told 5/9. On 5/9, that moved to 5/12. Then 5/16. Then, split dates for two pairs: 5/20 and 5/23. At that point, I asked for my prescription so I could shop elsewhere. They said it would be emailed that day. It was not. I had to go in person to retrieve it, because apparently that's how prescriptions travel now. On 5/20, I called again. Now I was told 5/27, due to an issue at the lab, the glasses broke during manufacturing, which honestly just felt thematically appropriate. The person I spoke to was genuinely empathetic, and she stands out as a rare highlight. I wish I'd gotten her name so I could recommend her. On 5/29, I called yet again. Still not ready, but I was promised a call from the store manager after her conference call. Never got it. I did get a call the next day though, which in LensCrafters time probably counts as early. Today is 5/30. I've been refunded, thankfully. What started as a 5-7 business day promise turned into a month-long mess. Meanwhile, I ordered glasses elsewhere on 5/17. Despite giving LensCrafters a two-week head start, those arrived first. It was on time, and with no added nonsense. I've worked in the service industry for over a decade. Mistakes happen. This, however, felt like watching a relay race where every runner drops the baton and then forgets which direction to run. The staff were mostly polite, but no amount of courtesy fixes a process this broken. Oh, and that prescription email? Still waiting. But hey, at least I gained a new hobby: collecting missed delivery dates.

Dr. Baum is the only Ophthalmologist I've ever been to and even though he no longer takes my…read moreinsurance, I am willing to pay out of pocket because he is that good! My office visit was $135 which is way less than my GP charges my insurance company. He is professional and caring. He never rushes or brushes off questions you may have. He is a Georgetown graduate and has lots of pedigrees adorning the wall of his waiting room. Washingtonian magazine likes him too. He has been on the Top Doctors list many times. Parking can be a pain with the construction going on down the street that takes away many of the metered spots. There is a lot behind the office that charges $5 for the first two hours, but it fills up quick. I had an 8:30 appointment so I had no problem. I plan to stay with Dr. Baum. He is worth every penny!

Dr. Baum is great. Woke up one morning and my eye hurt. I called and was able to make an…read moreappointment immediately for that morning. When I arrived, he examined me and told me what was up. He was great b/c he took his time to take out an booklet & show me exactly what happened. Rather than prescribing me a medicine, he explained that a hot compress four times a day was better than any prescription medicine out there. Plus, it'd save me money & a trip to the pharmacy. I liked Dr. Baum b/c I got an immediate appointment, & he was so friendly. For 15 minutes, my appt. was $110.