The manager and staff have always been pleasant and helpful to me. All it takes is politely asking…read morefor what you need or what your vision issues are and they will look into it. This year or so alone they have helped me out twice even! Now my vision issues are finally more or less handled, something I've had trouble with for years. Sure I need what are called Prism lenses which are ridiculously thick but beats not having my distance vision be correct! Decent prices and hours and the new location is absolutely lovely.

Always a pleasant experience. Never have I felt rushed. My problems are always solved along with an…read moreexplanation of how to avoid it happening again. Kirk has the patience of a saint!

My husband recently became a patient/customer here. He mentioned an issue I was having with my…read moreglasses not fitting correctly. Troy was kind enough to fix them for me and she didn't charge me. I am not a current customer, but I would absolutely go back when it's time for my eye exam. They were so nice!

I've been going here since I was 10 years old! The staff is amazing and they truly are nice and…read moregenuine! If you are experiencing any financial hardship the doctors here will work with you to make sure you get what you need at a discounted price! I had to get new glasses cause mine were broken and I didn't have the money at the time to cover the expenses and Dr. Mann worked with me and allowed me to order glasses for the half the price! I recommend everyone here! They are amazing! For adults and even for kids! My son loves coming here as well!

Siobhán, I absolutely love my glasses. They are simply exquisite. I'm so happy to have found your…read morefun and eclectic shop! Thank you for helping me find the absolute perfect pair of glasses!!

Favorite eyeglass shop in New England. Been a customer since she opened 10 or more years ago. I…read moresince moved and travel an hour and a half to go there. I get comments daily on my cool glasses.

Received a referral to this business and tried to call for an appointment, recording said I was…read morecalling outside of business hours, but I was calling at around 0930 on a Thursday. Saw that others on Yelp made comments about the business' phone system and the answer from the Office Manager always seems to be they are switching systems. The reviews are over many years, so not sure what the problem is. Left a message and have not gotten a callback. Tried calling again later in the morning and got the same recording, but when I went to try and leave another message, the system would not let me. It just kept repeating their after hours greeting. They should really look at upgrading their phone system for better customer service contact. No email was listed on the website so cannot do any form of contact unless you go to the business.

i had a eye infection earlier in the week. i went here to get my eyes checked. the doctor…read moreprescribed some ointment. it began working almost immediately. it is three days later, and my eye is much better.

The best selection and staff anywhere!! I've been going to them for years. The quality of the…read morecraftsmanship of the lenses is unmatched. I never thought that the quality of the lens makers differed from place to place but, it does. And the tip that Richard at the Waterford location gave me saved me $500.00 on two pairs of glasses through my insurance that I would have otherwise never would have known about. Thank You, Thank You! I will be a lifetime customer

The staff here are amazing! I went in today with my friend for him to get new frames, she offered…read moreto adjust both of our current glasses. i was under the assumption that mine couldn't be adjusted, but she knew exactly what she was doing. very smart and kind people here. :)

Brooke did a fantastic job informing, advising, and showing me all of the features and options for…read moreglasses I could purchase as well as the insurance and warranty. I got there a little after 5 and Brooke took her time explaining everything to me and even stayed till after they close around 6:20 when they close at 6. She said they could be flexible with where I can pick up the glasses since I live halfway between the Waterford and Coventry BJ's and she said I could get them repaired at either BJ's as well. She went above and beyond with her customer service!! It took a week and a day for the glasses to come in which I consider very quick. I am very excited to pick up my two new pairs of glasses in the next few days!!

I love going to BJS Optical in Waterford, CT. The staff is always so friendly and helpful and they…read morehave a great selection of frames to choose from.

I've never been to an eye doctor before, and even with COVID regulations they made it such a smooth…read moreexperience! Everyone there was so friendly, they talked me through every step and the doctor was extremely personable and answered all of my questions! Highly recommend.

I recently had the pleasure of experiencing the most enjoyable and informative eye exam that I have…read moreever had; moreover, their professionalism, attention to detail, and genuine sincere concern for their patients only epitomizes there High Level of Expertise in the area of Optometrists. I would recommend anyone who is pro active with the health of their vision and eyes to allow this staff to take care of you and allow to see as clearly as posdible.

Dr. Kerry O Neal has been my eye doctor for over 15 years, and has been absolutely outstanding…read moresince my first day in her old office when I was 8 years old. She is so friendly and easy to talk to, and always tries to make sure you are comfortable with any adjustments she may make. I highly recommend you give her a shot if you are looking for a new eye doctor- you will never turn back!

Great eye doctors office. Easy scheduling appt. Up front on cost and clearly discussed everything…read more Dr. Meghan Lamoureux was amazing and explained everything very well!

Picked up the ordered glasses today. Dr. SIMEONE was helpful in fixing it to fit me. Staff were…read morevery friendly and accommodating in I trying to get my next eye exam scheduled.

Very friendly and thorough. Dr. Simeone is the best. His…read morestaff is helpful and friendly and he has a good selection of frames to choose from.

Ive been to visit Proffesional Eye care several times now and as a result they have won me over as…read morea lifetime client! He has impeccable attention to detail and went above and beyond to make sure that my questions were properly addressed in a thoughtful way! James and his team take Proffesionalism to a whole new level and have made my experience of getting an Eye exam from boring to enjoyable as he was so efficient!

From the owner: Dr. Sanborn was born and raised in New Hampshire. He received his bachelor's degree from Roger…read moreWilliams University in Rhode Island, and later received his doctorate in optometry from the New England College of Optometry in Boston. Following graduation, he was received into a residency program in advanced ocular disease at the Department of Veterans Affairs Medical Center in Manchester, NH. Dr. Sanborn is a fellow of the American Academy of Optometry and has presented research posters at annual meetings and lectured at a state organization meeting. His areas of specialty include ocular disease, contact lens fitting, dry eye management, and providing low vision services for those individuals with reduced vision. Dr. Sanborn moved to Connecticut in 2013 with his wife, Dr. Meghan Lamoureux. Since then, they have enjoyed exploring the seacoast and hiking. His hobbies include playing guitar and piano, as well as more adventurous activities such as skiing, mountain biking, surfing and paragliding. Professional Eyecare is committed to providing patients with state-of-the-art comprehensive eye examinations. With an emphasis on utilizing the latest technologies, Professional Eyecare offers many advanced services including providing optimal visual acuity, diagnosing and treating eye diseases, and fitting custom contact lenses. Our doctors also understand the importance of quality time with their patients as a crucial part of the examination experience.