I truly appreciate the great service I received from Nicole C. She was so helpful and informative right from my first visit. She looked up my vision coverage and explained everything available to me. Yesterday, I returned for my eye exam with Dr Smith. She is extremely knowledgeable and took her time explaining every detail. I ordered new lenses and sunglasses as well! Can't wait to be able to see clearly again. I will always come back to Target Optical in Surprise. read more

The staff from the check-in person to the doctor are absolutely amazing at this location !!!! Dr. Smith is above and beyond. I've been to lots of ophthalmologist :eye dr iin my lifetime and she's better.... and they didn't pay me to say this. read more

I had the MOST abhorrent appointment with America's Best glasses before I got wise and came here. I loved the service I have received for the past 5 years in the Seattle area so I have no idea why I went elsewhere. Anyway, from the beginning the front office staff were welcoming, helpful and kind. They even cleaned our (me and the hubs) sunglasses while I waited. Dr. Smith was nice, explained what she was doing and took her time to really examine my eyes. I didn't feel rushed, left with a new pair of contacts (at no charge) and felt valued. When it came time to purchase what I needed for the year, I left with a big discount and a great rebate saving me another $50. read more

I was uncertain about seeing an optometrist in a Target store but my experience was great. I had a very complete exam, and I know because I have worn glasses for over 60 years. The front room staff was as professional as Dr Cook. I'll be back soon to get some good AZ Sun level sun glasses. read more

We had a great experience with the Target Optical on W Bell Road in Surprise, AZ. We were only in town for a day to manage healthcare for our senior brother and Marie and the other staff made the appointment and follow up very easy. The staff was exceptionally helpful and pleasant. Special thanks to Marie for all of her help and guidance on managing the costs and insurance. read more

As a fur momma of two high energy puppies, I say choose Target Optical on Bell & West Point Parkway! I've had to wear glasses for the last 22 years and I've never seen prices or warranty/insurance so reasonable. Not to mention the staff is amazing! Angelo has stopped my husband & I each time we've been to Target for groceries just because he didn't want us leaving with dirty glasses. Target Optical, I don't know what you're doing for your employee's, but they 100% deserve acknowledgement, praise.......& a raise. ;) Very pleased to do business with you all. Thank you! read more

Great store. Plenty of help. All nice! The opticians were super helpful and friendly. Dr Rachel Smith was a lovely person and did a great job! read more

Got my eyes checked Angelo and Amy where so nice. I will definitely be back for my next exam. Thank you for your kindness.

Very limited frame choices. If you want a basic pair of glasses, go here, they are friendly and helpful. But, if you want style, go somewhere else. read more

Excellent customer service. Speedy and precise eye exam. Very pleased overall with the entire experience

I have used this provider in the past with my same vision insurance. Had no issues last year but this year was dismal. Target Optical staff had weeks to verify my vision insurance coverage and I provided them twice with my vision insurance information including my member number. Yet as late as the afternoon before my appointment, staff could not still not manage to verify my insurance and instead gave me incorrect information twice. When I expressed my frustration they told me we should just go ahead and cancel my appointment. Guess they don't worry much about needing to retain customers! Neither my husband nor I will be using them again. I'm sad about this since the optometrist at this site is very good. However, her front office staff certainly need to be upgraded. read more

I cannot say enough good things about this Dr and her team! They are kind, they go above and beyond. I've had some challenges with my contacts and was going out of town - SOPHIA was kind enough to go out of her way get me contacts over-nighted! She was AMAZING! This store has temporarily closed for remodeling - but from her new location she arranged my prescription and took VERY good care of me. The Dr during my exam was AWESOME I was able to try a new style of contacts and follow up no extra costs! She sincerely wants me to have the most optimal site, something I didn't even realize was not occurring with other Dr's who shuffled me in for the yearly and then out using the same script in each eye! This Dr IS AMAZING! RUN don't walk to her office :) read more

Here's the deal with this place... Dr. Paris is amazing. He is very knowledgeable and explains everything he is doing. He takes his time and is very throughout. He doesn't just ask A or B A or B over and over again. The reason it only gets 3 stars is the front of office staff. They have no clue what they are doing and they don't seem to want to know what they are doing. Along with their lack of knowledge is a typical pushy sales attitude. Get your eyes checked here and then buy your glasses somewhere else. read more

They have a great staff and make sure everything fits and works well. I like the fact that the frames are mostly well made and their is a variety of colors. They seem to be right in fashion they have a nice selection of styles too. read more

In the past I've gone to many optometrists medical offices thinking I would get great service and glasses, but turns out they don't call you when glasses are ready or prescription is not correct! Target by far has exceeded my expectations. The doctor on site is the best I've experienced! He explains things clearly is the most knowledgable Optometrists I've met. My glasses came in 3 DAYS!!! I was so excited since I've waited up to a month. With no phone call. I highly recommend Target Optical! read more

My daughter and I have been coming here for about 8 years. Dr Paris is great. The staff is friendly and they always go out of their way to make sure we are getting the best deal on our glasses when it comes to my insurance and out of pocket costs. They have a wide variety of frames, I always get complements on my glasses. Come here if you are looking for a new ophthalmologist. read more

Great staff, their scheduling is set so you actually get in at the scheduled time. Dr. Paris is the best optometrist I have ever used, he explained absolutely everything in detail and is a superb guy. They use your insurance so you get the most bang for your buck. I am truly pleased with my experience and will use them as long as we live in the area. read more

I have worn glasses my entire adult life. Been to many optical companies and doctors in the valley but none have compared to Target and Dr. Paris. Easy to make appointments, honest, fair pricing, friendly, but what sets them apart from others: The exam and lenses produced are exact what I require and I have a very difficult prescription. Time is taken to get it right the first time. Seems simple, yet so many other places have made errors and wasted my time having the lenses redone. Been going for years and will continue to do so. read more

Dr. Paris is amazing! He's super friendly and very knowledgeable and just relatable. He knew exactly how I was feeling about my vision and helped me find the best prescription for me! I will be a customer for life! The girls in the front were great they helped me with my frames and let me put on a fashion show, you can tell they really love working there! read more

I have gone here for the last 3 years and I must say that I am very pleased. But I do want to say that this time was so much more personable. I had to go back for a recheck due to my vision changing for the better. Yay. Donna, helped me find the cutest frames. There's been so many changes there. That I do hope she doesn't leave. Very pleased. read more

Very bad customer service. The girl that greeted us made us wait 40 min just to pick up our glasses and then we found out from somebody else that we didn't have to wait at all. If you go there make sure you have plenty of food, water and books to read. read more

I recently bought a pair of glasses, and although I had been to several places, your team leader Marie Belmont was over the top in assisting me. She gave me several samples and really listened to my preferences. She was direct with her comments and I really appreciated her 'not always positive' assessments. Marie is a real cheerleader and its obvious she likes her job and does it exceptionally well. read more

I've had glasses for over 15 years and contacts for over 10. I have always dreaded the bill at the end of my yearly appointment as it's always a hefty one. I lost my glasses three years ago and haven't replaced them because insurance only contributes towards glasses OR contacts, not both. I was pleasantly surprised with both my experience at this location and the service. Although they are out of network, they were able to find me the best deal. I purchased new ray ban frames with lenses and a few month contact lenses supply including the eye exam for less than what I have paid for glasses or contacts alone in the past. The girls at the front were very nice and very helpful in picking out my frames. Dr. Paris is extremely nice and personable and also comes off as very experienced. If other target locations are this professional I would suggest trying them out, but the group on W Bell is professional, courteous, and knowledgeable. read more

Worst experience ever. Poor customer service, women named Cindy- optical tech ( i guess) sold me protection plan that i didnt want, told me that glasses for my 6 yr old would be covered if lost or broken. Big lie! When returning 4mo later after my daughter lost her glasses, they refused to replace. I asked why my paperwork didnt state specifics about the coverage, she was a deer in the headlights, said " well i wasnt trained to give you that information ". Very inept! If you value honesty and integrity.. do not purchase from Target optical read more