OMG!!! I have coming to Target Optical for about last 2 years. I believe the guy Omar was fantastic and helped me tremendously. He found me coupons and would call me when he knew I was out contacts. That was awesome!' I was willing to pay prob $20 more for contacts because of their service.
Well now at the two year mark. I call in for exam and I don't get Omar, which concerns me. I go in for my Eye Exam..., new doctor, never met her, Asian woman, can't remember her name. I sit down for first exam. She never introduces herself. I go to take my contacts out and she sits me down with standing mirror so I can take my contacts out. Mirror has fingerprints, grease marks, all over it and I can't even get a good visual to take my contacts out. So then, I put my eyes up to that exam where you look at ballon's. Etc. And the peripheral vision test, all ok. Then I go into her exam room where she tests me & continually asks which one is better using right and left eye, as she changes lense strength. I said to her that everything looks a little cloudy or out of focus. She says hold on..,, takes the equipment away from my face and eyes and sprays and cleans it!! It was like night and day, but what that told me, is that they aren't cleaning their equipment. So that just sealed the deal.... I told myself at end of exam that I'm never coming back here again. It's up to the Doctor to clean equipment in between patients!! I was there in afternoon.... I could only imagine all the patients that went through there for exams that day & how dirty the Mirror were and all the Covid going around and this friggin doctor didn't even know how to clean equipment after use!!!! I'm in the Medical field and it's called INFECTION CONTROL!!! I was so upset and swore I'd never go back but I still called to at least order my contacts. Since last time I ordered 3 MONTHS AGO..,,,, The Price went up $50!!!!
So forget it!!! I'm going back to Costco!! Target is great otherwise, but their Optical went so downhill!! I never write reviews but as far as Covid and Infection, there is NO EXCUSE for not cleaning the equipment after every single use!! Beware folks!! read more