Dr. Lam and Masha were great! [[HIGHLIGHT]]Dr. Lam answered any question I had and gave me appropriate advice for my vision needs.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had a great experience picking my lenses with Masha.[[ENDHIGHLIGHT]] Pricing was very transparent and I did not feel too pressured in purchasing an expensive lens. [[HIGHLIGHT]]Overall great experience and I felt very comfortable for my first time attending this location.[[ENDHIGHLIGHT]] read more

This is the best and thorough eye exam I have ever had. I loved being shown the pictures of my eyes. [[HIGHLIGHT]]All of the staff were very kind and personable.[[ENDHIGHLIGHT]] I had my frames replaces with new lenses and I just picked them up today. They did an incredible job. I can see. Thank you. read more

Since April 3rd they lost my glasses. I am still waiting for a refund, according to them, it take them 8 weeks to get a refund on something they lost. Shame on you Target Optical, AKA Luxottica. Target claims they are 3rd party company. I went to Target 20th Ave in College Point, however according to Target they are not responsible. Shame on Target Optical, Shame on Luxottica! read more

Horrible. If I can give zero stars I would. We were getting prescription lenses for designer Chanel frames and it took over 3 weeks to hear from them. [[HIGHLIGHT]]They kept giving us unclear answers and on the day of pickup, they said it did not pass their "inspection" so they had to send them back.[[ENDHIGHLIGHT]] A couple days later, they inform us that the glasses were lost and could not reimburse us for the price of the glasses since they have customers sign a waiver. A waiver does not excuse negligence! [[HIGHLIGHT]]I kept inquiring about how they were lost and they said the place they ship the glasses to lost them. I asked for proof and they said they cannot show us anything.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were not empathetic or sorry for what happened.[[ENDHIGHLIGHT]] Horrible experience. You would think Target would have solid customer service but that is not the case here. Wasted a month of our time, lost over $600, and we still don't have prescription lenses. Stay away from this shady place. read more

[[HIGHLIGHT]]Unprofessional, rude, horrible experience![[ENDHIGHLIGHT]] Stay as far away as possible from this optical. Drs don't show up, you are treated like you don't exist and your time has no value read more

I received my EOB from my insurance company stating I only owed $50 they charged me 150 and keep saying the doctor will call me to go over it. [[HIGHLIGHT]]It has been a month and I've received no answers.[[ENDHIGHLIGHT]] read more

On 2/21/26, I went to Optical at Target, 3535 Lacienga, for an eye exam, and Dr. Lam was very informative and compassionate toward my needs. [[HIGHLIGHT]]But it goes further than my experience because the manager, Osvy deserves the highest praise for his professionalism, compassion, and willingness to listen, despite maintaining professionalism as they took care of other patrons and let me vent after I lost my wallet between leaving the Optical center and getting into my car.[[ENDHIGHLIGHT]] To make a long story short, a customer who was a target found my wallet, brought it to my house, did not take anything from it, and refused a monetary gesture, which I did not expect; she was an angel. [[HIGHLIGHT]]More importantly, Osvy and Ivy were very patient with me being upset and helping other customers, as Osvy had the security to view the film, which gave me comfort knowing it had not been taken while I was a patron myself.[[ENDHIGHLIGHT]] Optical and Target should know that Osvy should be celebrated. read more

[[HIGHLIGHT]]Extremely difficult website to navigate.[[ENDHIGHLIGHT]] Full of young people modeling the weirdest glasses. [[HIGHLIGHT]]I hope Target has a large young people clientele as this website and stores are difficult to find glasses and for older people that actually need glasses, Target is making it very difficult.[[ENDHIGHLIGHT]] read more

Super easy and fast service. $75 for basic eye exam. Was able to get my prescription very easy

Made a last minute appointment last week for a contacts prescription and both young ladies there were friendly and great! Had a pleasant experience with the optometrist and receptionist. Will definitely be returning. read more

Horrible customer service. Do not honor appointments, instead take "walk ins" rather than returning customers. Obviously shows it is only profit driven and not tailored to customer satisfaction. read more

I've read many bad reviews about this location, yet I still decided to give them the benefit of the doubt... I was wrong. Don't be like me and listen to them. Don't. Come. Here. I completed an eye exam from a different optometrist and experienced horrible service there, so I decided to take my prescription elsewhere to get frames and lenses. I opted for this Target Optical, because I saw that they had the frame I wanted online. I called beforehand to make sure they had the frame and color I wanted, so I can come in store and try it on and hopefully make a purchase. I spoke with Lisa on the phone and she confirmed that it was available at this store. My first visit, which was 2 days after I called asking if they had my frame. The frame was not available when I arrived and the salesperson said that it was just sold. I really wanted to see it in person, because I've never tried it on and wanted to see what it looked like on me. I eventually went to the mall and tried it on at a sunglasses hut, which leads me to my second visit back to the store. My second visit: I arrived and Lisa helped me make my order. She said she remembered and knew exactly what frame and size I wanted so she was going to prepare all the details for me. All I had to do was take some measurements and pay. All in all, it took about 30minutes to get this all done. I was super excited for my new sunglasses that I didn't look at the frame number, and just paid. I trusted that Lisa knew what I wanted since we talked on the phone prior and I came to the store prior as well. When I got home that day, I was looking at the details of my receipt and noticed that the frame she ordered for me was not the one I wanted. I had to call the next morning to get it sorted out, and it was really frustrating and annoying because I had paid already and wasn't sure if there was a price difference. We sorted everything out over the phone and my order was set. A week after my order was placed, I receive a phone call saying that they do not have the frame in the size I wanted. They had a different size option or a different color option in the size I requested. I picked the smaller size so I can get the same color... which delayed my order by another week. So two weeks later, I finally get a phone call to go pick up my sunglasses. My third visit: Finally, it's time to pick up my sunglasses. I was super excited and went through a fitting with the salesperson. She was very nice and patient. It took about 30minutes to get it right. I'm dumb again, and didn't look at all the details of my sunglasses, because I paid for the package where the Raybans logo is etched onto my sunglasses. And of course, my sunglasses did not have the etch. I had to call back and get it sorted it.... AGAIN. Which brings me to my fourth visit. My fourth visit: I received my money back in the difference of the package I got and the package I paid for, which was about $40... this was such a crazy mess... and the only reason why I'm giving it 2 stars instead of 1 is because Lisa was very accommodating and helpful. But I definitely do not recommend this place... Save yourself the time and gas and just don't come here. You can thank me later. read more

I ordered my glasses in July and the progressive formula was not properly for me, so I went to the store and they changed my lenses to bifocal (they told me that i will see just a divisory line on the glasses). When I pick the new formula I realized that they fabricated the reading side of bifocal as a circle. My glasses are a big model "aviator" from A/X so now you can see the ugly magnifying glass in the middle of the regular crystal, also, is not easy to read with because are very limited due to the small size. So I went to the store again and explained my concern. Vendors were very kind and remitted me with the manager. Here finished the amiability and the common sense. The manager looked me and just focus in the dates of the order. Because all this process took more than 90 day, she repeat me that warranty was expired. She didn't hear my explanation, I told her that I pick up the new lenses two days ago and they aren't as expected. She just repeat with a cynic smile that 90 days was pass and she doesn't go to do anything. I felt so frustrated, not only because I paid a $500 for a glasses that are not working for me, but for the unprofessional attitude of the manager (Carol). I made a claim in the Target website but the response was that they can't pass over the manager.. Please avoid this store in particular (Target Optical Clifton). Or you can go to live the experience of be attended by the worst Manager. read more

Everything was fine - I booked an appointment after reading stellar reviews about the optical department at the Target on Jefferson and prior to reading the bad reviews about this location, so I was a little hesitant. However, I arrived at my appointment time and was seen by Dr Lam immediately. She was very informative and answered all my questions. Since I couldn't find the price online, when I went the exam for contacts was $115 or $130 with astigmatism and it includes a prescription for eyeglasses as well. I was able to take home a few days of sample daily wear contact lenses and place an order for more. Prices seem comparable to everywhere else online. Though I wasn't really glasses shopping, I did take a look at the frames and found the selection pretty limited. read more

Scheduled an eye exam, they said I had until 7/16 to reorder contacts. Tired to reorder contacts, they said no my prescription expired in May (even though my prescription sheet said expires July 16) so I had to pay for another contact fitting. Ordered contacts in the store day of, said I would receive in a week. Did not come, 3 weeks later I call and they said they don't know and need to call me back. No call back so I call again, the rep said they were delivered, when they never were, he said since he can't confirm the day it was delivered via the shipping info he will rush ship the contacts. Never got them. Called again, they said they would have to investigate and call me back. No call back. So I called AGAIN (why do I keep having to chase them?), and then they said they have no record of me coming in. I had to search my records to show them the charge on my credit card for the day. They said they will have to call me back, although they did order me an emergency pair since it's now been 5 weeks and I'm having headaches from old pairs. Absolutely ridiculous, disorganized, and unprofessional and I will never come back. read more

Great price and thorough exam. I can see very well again! Got some results from my ophthalmologist and told the optometrist at target about them and she double checked and looked even further without me even having to ask. Love my new specs! They were fast and courteous. I believe the exam and prescription were $99 bucks. Can't beat it. read more

I give this place a five star because they have wonderful customer service , the place is very clean , and also on top of that your glasses come in a week . I only have great things to speak about this place . I love the worker they made my experience so quick and easy and I am very happy with my new glasses. I definitely recommend people to come here it's worth it . The prices for the glasses I would say are pretty comfortable . read more

By far, the absolute worst Target Optical experience I've had. Read this before going to this location and save yourself the nightmare. You'll thank me later. A couple of months ago, I placed an order on contact lenses. Rep took my information and card details. After two days, my card had still not been charged so I called them to confirm everything had gone through okay. The rep told me the order was placed successfully and to wait 3-5 business days and that my card would eventually be charged. Two days after my initial call, I call back after not yet receiving my contact lenses, turns out the order had canceled on their system and never placed. The order was then rushed to me. Last week I placed a second order and after a couple of hours of my card not being charged again, I call them to confirm we wouldn't experience our previous situation. The lady who picked up told me their systems were down when the guy placed my order and that he couldn't complete it, but that he would call me back after his lunch break. No one called back. I call them back, I get placed on hold. They come to the phone and tell me they'll call me back. No one called me back. A day later, I call them back after my card, again not being charged and they tell me that the order was successfully placed. They tell me to wait, as usual. It's now five days later and still no contact lenses. I call them to get a tracking number since they said the order was placed. The lady tells me she will call me back because they're too busy at the moment. Two hours later, no call back. I called their headquarters. The rep at the headquarters tried calling them and he too was placed on hold. Still, no charge, no lenses, no call back. Terrible, terrible, terrible place. STAY AWAY!!!!! Complete incompetence and a waste of time. read more

I went here to see if they could fix my glasses and was told I needed to contact the manufacturer. I went to the Target Optical on Jefferson, they were very friendly and fixed them without a problem. Enough said. read more

I had a good experience here. Alejandra is an amazing customer service associate. She educated me on the different options I had and didn't make me feel pressured to go with the most expensive option. She was very knowledgeable about the prices and helped me figure out how to get the biggest bang for my buck. I haven't bought a pair of glasses in about 5 years and I'm am super happy with the stylish pair I chose. My boyfriend was so impressed that we came back a second time to get a pair for him. read more

It's always best to check things for yourself. People tend to write the bad reviews but never the good ones. Their are 2 doctors who work here and both are amazing. It helps that they have a Spanish speaking optometrist because she can help the once that understand little English. Anyways, check this place for urself and you will realize why they have long term customers read more

I came here as I was shopping around for glasses after getting a prescription from my eye doctor somewhere else; I didn't get my eye exam done here since well I couldn't find as many good reviews as my doctor... so I figured Target would be cheaper place to get my frames. Experience wise I received good customer service and they do have a good selection; although I believe Lenscrafters to has an even bigger selection. I did do my research before coming here and I also came here prepared to deal with the sales tactics of up selling... For one part beware that they may try to sell you "Anti-scratch" coating separatedly from the "Anti-reflective" coating... this is total B.S. as even Target's own website states that if you purchase "Anti-reflective" glasses they are scratch resistance. Also beware of if you don't really care about purchasing brand name frames such as RayBans I strongly suggest you buy your prescription from eyebuydirect.com I was able to get a backup pair with anti-scratch, anti-reflective, thin 1.57 lenses and blue coating (for computer work) for less than $40. I came here to buy a brand name frames just because I could get my insurance to cover for it almost fully otherwise I would have just stuck with the glasses I purchased from eyebuydirect as they are better bang for your buck if you don't care about designer frames :-) read more

The doctor was sweet and listened to my needs. But that will probably be the only nice and positive thing I will say about this optical. If I could have given this place 0 starts I would have. I have worked in optical before, so I understand the process and how tough it can be to work in this industry. I also have had many friends who have worked for Target optical so I know their system as well. Never the less, this particular place is a complete waste of time and if I could, I would use other foul words for this place. The employees are terrible and unprofessional. I don't think I have ever seen the same people working there. The "gentleman" that I was working with acted new, so I gave him the benefit of the doubt and sadly I am now paying the price for it. My prescription or RX is very small. However, the small correction has helped me a lot. My prescription is so minimal I could get away with using readers or cheaters (the ones you buy at Walgreens for $10). But I have vision insurance so why not use it. Anyways, I ordered and paid for my glasses on a Saturday. The guy informs me that it will take 7-10 business days (that's normal) but with my Rx it should have only taken 3 days. I purchased the cheapest of the cheap because I wanted to try out the Prism that doctor added. I called a few days later and found out that they did not order my glasses until 4 days (Wednesday) after I paid for them (not normal at all). I waited the full 10 days before calling again to then find out that they were still not in. A day later I call again and they give me this BS excuse that they found a "scratch" in my lens and that they couldn't give me such a product. They said I would have to wait another 2-3 days. Turned out the glasses came in a 2nd time in 2 days (interesting enough they couldn't get my glasses in with 2-3 days the first time around). It took them almost 2 full weeks to get me glasses that were only +.25 in one eye with .50 prism in the lens. The guy didn't do any adjustments and they were supposed to refund me 25% and never did. Yes, I did take the glasses - still plan on testing the RX but I don't plan on keeping them. I do plan on refunding the transaction and taking my business elsewhere. read more

They called today to let me know the frames I dropped off a week ago were damaged in the process of filling my prescription. So the ultra cool frames I woke up early to pick out at a once a year sale were pretty much destroyed. The one-of-a-kind sale-priced frames are irreparable. I'm lucky I didn't pay a crazy amount for the frames. I did read a (Yelp) horror story singing the same sad song... but I didn't pay attention to it because I wanted to help out... Sigh... I came home super angry and still haven't quite accepted this fate... But I guess there are more awesome pairs of glasses out there, I just have to keep looking... heh, "looking." Anyway... don't fill out prescriptions at Target Optical... any Target Optical. Instead, do yourself a favor and buy a pair in-store for them to fill the prescription. That way, when they mess up, they can replace it and you wouldn't even need to know... Otherwise, they will crush your one-of-a-kind frames... The service up until my frames were broken was awesome though...? read more

Holy crap, I'm writing this for an order I placed 4 MONTHS AGO, and have YET to receive it. I have a more complicated contact prescription, so I normally expect a process of 1-1.5 months to have an exam, place the order, and receive the contacts. This is true for every single optometrist I've gone through for the past decade. I took my exam, placed my order and paid in full November 2018. I was told my contacts should deliver within 30 days due to holidays. That's no problem. When 30 days passed and the end of December 2018 rolled around, I checked in and was told the same thing. January 2019, I checked in again and was told that one set of contacts was perhaps delayed in production by the manufacturer, was priority ordered again by the representative, and should again be delivered within a week. February 2019, I've checked in every week to hear any updates. At this point, I think I'm being scammed. Though every representative I've communicated with was nice enough, the fact remains the same. THEN, as of MARCH 2019, I checked in and was told that it seems my order was delivered, mis-labelled as a "back-order" or "extra stock" or something, and accidentally sent back to the manufacturer. This time, there is no estimate as to when my order would arrive at the store. SO. MARCH 2019. 4 MONTHS LATER. I AM STILL WAITING FOR MY ORDER. I'm giving this place 1 star mainly because, throughout this entire time, I am the one to check in and hear what was happening to my order. Absolutely no one had called or emailed me to let me know anything. Every month. I understand if there were complications, like the manufacturer messing up or just general 'shit-happens' stuff. But this just seems of pure disorganization and mishandling. I am never doing this again. read more

Target Optical does not accept my brand of insurance, but after calculating the cost of seeing them versus paying for an eye doctor in my area, I realized the price was comparable. The staff was friendly and helpful. For instance, months later, I had lost my prescription paper, and I called them up and they had one ready for me to pick up later that day. Another time, I wanted to buy glasses from another vendor, and Target was very easy to work with to arrange this. The doctor was also very friendly and knowledgeable. She answered all the questions I had, and she gave me different samples for contacts. Target's glasses selection is okay, but I found a better deal elsewhere. This may not be the case if you use insurance, but if you are paying out of pocket, online stores may be cheaper for you. read more

My husband and I have reluctantly gone here 2-3 times for contacts and eyeglasses and have always had a terrible experience. Unprofessional and inappropriate staff. The doctor who is not Dr. Lam has a strange and uncomfortable bedside manner. Every time, our contacts and glasses were prescribed/ordered with completely incorrect prescriptions resulting in weeks of waiting between re-ordering. Stay away!!!! read more

Dont bother and waste your time coming here! Nothing works. Over a month and my glasses are NOT ready. Horrible customer service and horrible exams. Go somewhere else read more

Jocelyn in beauty was a great help. She tried to help me find the mouth guards, but we didn't have any luck since they were out. But she had a great attitude, and did her best. Much appreciated read more

We discovered Target Optical by accident since this is not our usual Target. We walked in and saw a big posted at the Front, telling us about a fold-able Ray-Ban sunglasses. That's how we found out Target Optical. So when BF needed glasses, he thought of Target Optical, even tho I told him there's not many reviews about Target Optical at all. But he wanted to try anyway. We walked in one weekend, and the middle age lady with blonde-ish/yellow-ish hair was not really happy about us walking in. Told us they were fully booked that afternoon and we need to make an appointment. Okay, we understood, but no need to be mean. So BF called and made an 2:30 Sat afternoon appointment. We arrived super early, so we went to Starbucks and walked around the store. We walked in the Optical office at about 2pm. The same middle age lady "greeted" us, and told us to fill out some simple paperwork. Then said "Your appointment is 2:30, you are too early. Do you want to go shopping or have coffee (I had a venti frappaccino in my hand already) and come back?" Did not even let us hang around and sit down?! FINE So we walked around again, and walked back in Right ON 2:30 pm. This time Tony greeted us. Now, that's a complete different experience. Tony talked to us and tried to understood what we were there for. He told us the Doctor was a little behind (who, I think is independent contractor, not related to Target. coz BF paid eye exam co-pay separately), may be we could start looking at frames while waiting. Tony gave helpful tips on which frames look better on BF and which not, and helpful to look for frames. (they have Ray-Ban, D&G, Oakley, etc.) Tony was not only patience with us, he's patience with everyone. Some lady picked up her contact lens and not completely understand the insurance break down & discount. Tony explained to her and she left. The 15 minutes later, she returned and still did not understand. So Tony once again explained to her. While BF in eye Exam, I overheard Tony asked someone about their insurance card. So I asked him if he needed BF's. Tony asked if I have BF's address and such information, if so, we could started the process to save some time. (While the other lady just sat there and do nothing.) Of course, he also helped us with lenses selection and willing to compare prices before committing to the one. Most importantly, if you have your RED Card, you still get your 5% off. SCORE! :) With BF's prescription (which is pretty low), Transition lenses, a D&G frame, after insurance coverage and 5% off, the total comes to under $250. I think it's pretty good. Glasses were ready a little over a week. (1) If you want an eye exam, call ahead, especially for weekends. (2) Get a RED Card, you will get 5% off!!! (No I don't work for Target or the financial institute that handles RED Cards) (3) They have a OneSight donation box at the corner, you could donate your old eyeglasses. (4) They have different promotion from time to time, March was half off lenses, April is half off Rx Sunglasses. You might get some deals that way if you have to pay out of pocket. read more

This is literally the worst Target Optical on the planet. Dr. Lam is not very professional. She filled out my forms incorrectly and was rather rude about my vision. Almost in an accusatory manner of criticizing my previous vision care providers. As I had to come back for a second time to get the forms fixed, I was told she had not time to fix her mistake. I got constant run around and had to be stern that I needed it fixed. Most care providers would care about their patients and want to fix issues. In addition the receptionist was really unprofessional and gave me unwarranted personal advice that had nothing to do with the issue at hand. Do yourself a favor and avoid this optical if you can. read more

This was my first visit to Target Optical. I was greeted very warmly by Ozzy (who was also very helpful with my insurance for my contact lenses) and had a very minimal wait time for my appointment. The optometrist (forgive me, but I don't remember her name) was also very nice and discussed my options. Their facility was very clean and covid guidelines thoroughly followed. I'm glad to finally find a decent vision center close by. read more

Great staff, super nice people. Very knowledgeable, people only like to write complaints but I'm here to thank the staff for being very patient & helpful. They have a good amount of frame selection! And they really know what they are doing. Honestly you guys need to see it for yourself, I never experienced anything bad here and they always know how take care of the issue. read more

This target now officially has one person working about 12 self check machines with two security guards checking receipts and another separate security guard just trying to look like crap at everybody. These guys are all just sitting there cutting up and laughing and making jokes in between checking receipts of the sad and miserable customers that are left to wait in line forever for a self check machine. There were 2 human cashiers with a super long line at each one. I had to leave my cart. Not a good customer service model. read more

I dont usually write reviews but Ivy was super helpful and she was honest through out the whole process. I placed my order with no hassel and got my glasses about a week later. I really loved the customer service provided. read more

It was easy and painless! She was amazing and very helpful. I would definitely recommend them for an eye exam!! I bought my frames from Warby Parker which I would also highly recommend!! read more

Good Target. Has Target stuff and Target employees. Plus the carts are free. Lots of parking. There's a toy aisle and everything. Bought a working toothbrush and 2 months later, still works! Also so many paper towels. You will find all the stuff at Target. read more

This review is based on my second visit, but first review. To start off, not only is the optometrist friendly and knowledgeable, the general Target Optical staff went above and beyond to make my eye exam a pleasurable experience. I had phoned in to set up an appointment and was told that the closest appointment time would be 4:00 PM. I asked if there was anything earlier and the receptionist told me that she could pencil me at 11:30 AM since there was a person who would be having a fast check-up at 11:00 AM. I was more than happy to hear that and I said that 11:30 would be great. The general staff there sat me down and had me do my general paperwork and I had a few minutes to kill before the doctor would see me so I decided to look around Target. The optometrist, Dr. Thuy C Lam, was more than friendly and helpful throughout my eye exam, even though I was taking a long time staring and reading the letters on the wall with the machine mounted on my face. Also I do not have insurance and the price for an eyeglass prescription was more than reasonable at $59. All in all, 5 stars for friendliness, promptness, and professionalism. read more

4TH UPDATE: The replacement for the lost shipment of contacts arrived. They are the WRONG PRESCRIPTION. (When I first ordered the contacts I had the staffer read the Rx she was ordering back to me. I did NOT do that this time because I believed she was just duplicating (initiating??) the transaction she placed (didn't place??) the first time, the one I HAVE A RECEIPT FOR WITH THE CORRECT RX. MERCIFUL PETE please help me. FOR THE LOVE OF PETE. 3RD UPDATE: I'm pretty sure I've died and been locked into a neverending transaction cycle with this Target Optical as my own personal hell. So I FINALLY had my appointment, I FINALLY got an Rx that worked (NOTE: this was with a vacation coverage doctor, not the one who said I had a miraculous 25% vision improvement), and I FINALLY ordered my contacts through them. I know, this is my great failure of imagination, but I weighed them screwing up with 1800-Contacts vs their own people and thought introducing a second party would create more avenues for confusion. WELL, GUESS WHAT?? Ordered on 7/20. Get a receipt emailed. Told 7-10 days to arrive. 7-10 days pass, I figure I'll give them 7-10 business days. 7-10 business days pass. I call them: "yo, where are my contacts?" Staffer checks the records, says she has to call me back. (...) Get a call back from the office manager: "I'm so sorry you haven't received your contacts, I'm going to order them again, but with overnight shipping so you'll get them the day after tomorrow." I'm gonna start taking stars from other unrelated reviews just to compensate for how many negative stars this experience deserves. 2ND UPDATE: The scheduler misread the calendar so I showed up the next day for my rescheduled appointment only to learn that the optometrist is not even in at all on that day. BRUH. Fam. (Of course, the scheduler herself wasn't in that day either, it was someone else. Believe I took a photo of their appt book this time.) 1ST UPDATE: after waiting an hour, I was asked to leave and reschedule for another day because the optometrist on site was not the one I'd previously seen, and new opto needed "time to review my chart." I guess the hour I spent waiting wasn't enough time. Maybe I have medical miracle eyes. This was gonna be two stars but this latest development kicked it down to one. Don't come here. Please do not go to this Target Optical, I beg you as I sit here, having been made to wait 51 minutes and counting past my scheduled appointment time. This is my second follow-up after the first optometrist gave me an rx that was 25% weaker than the one I've been wearing for years, despite me saying so and questioning whether there was something I could have reported incorrectly to make it so inaccurate. Spoiler: that Rx didn't work and neither did the second pair of trials which had a slight increase in power. I asked my insurance if I could go to a different optometrist, because this one kept getting it way wrong, and they said no--so here I am, waiting an hour again. read more

I had to find a new optical place after finding out that Sears Optical had closed. When I walked in, I was surprised to find Ozzy (the manager at the old Sears Optical) working at this location. Ozzy took care of me and my family's optical needs. Definitely glad that Ozzy is the new manager at this location and will recommend to friends and family. read more