Filling out his patient info form, I expressed that I was noticing a glare in my right eye in sunny conditions. The exam lasted less than 30 minutes which didn't seem too odd. I was given a new sample of contacts to try and told that I also had an astigmatism. I'm always concerned when it comes to my eye health, but was not prepared to have a serious conversation about Dr Choi's suggestion that I "just have LASIK". When I asked for more info about his mention of the astigmatism he very nonchalantly said, "it's nothing to really worry about", then wrote my prescription laminate and walked me to the cashier.
Last month almost 3 months according to the receipt of my last full exam and the conversation I had with doctor Choi, whom I had finally been able to make an appointment with, I was able to come back to the optical office for a conversation and follow up about the persistent glare/blur that didn't seem to get better. I returned to the doctor, since in all 22 years I have worn corrective lenses, I have never worried that I was wearing the incorrect script or avoiding a possible necessary surgical intervention.
When I arrived for my appointment, instead of being ushered into the exam office, the doctor stood in the waiting area, to ask me why I had WAITED SOOOO LONG TO MAKE ANOTHER APPOINTMENT. I was shocked. I was also in front of another patient and the rest of the retail staff. Already frustrated with the situation of my eye problem, and now confronted with a doctor who was not at all concerned as to why I had made another appointment to see him, Doctor Choi literally said, "if you need me to take a look and see what's going on, I'm going to need to charge you for another FULL EXAM".
I thought I might have significant eye issues that would lead to permanent impairment.
I RESPECTFULLY asked that I be given another written copy of the August script, to which the doctor retorted, "didn't you get one in August?". I then left the store. I was absolutely NOT willing to pay even a dirty gummed penny to be treated like I was taking advantage of a service that I paid for IN CASH, without eye insurance. Quite honestly, I was more offended that the issue was not being handled as seriously as it turns out to have been.
I have never felt more concerned that the doctors at the Target stores, not just Doctor Choi but one of my original eye care specialists Doctor B. Caruso, were not at all concerned more about the health and preservation of health for my eyes, rather than attempting to bully me into paying for A SECOND EXAM. As it stands, it is the not often that I have no recourse to rescind my payment. My concerns were clearly voiced and quickly dismissed and belittled. I have NEVER had to have two eye exams in a year, let alone within 3 months just to determine my true vision impairment and needs. I'm not disappointed. Im disgusted that I was treated this way. I still have to go back to Dr Mansoir to gain a script once I can actually make out the letters, ANY LETTERS on the chart. Targets a useful company, I've always preferred its service and access to other local commercial retailers and grocers. I have never questioned the professionalism of a physician just because of their location. However, I will NEVER place my trust in another target optical. Both of the doctors that work for the Boynton Beach and Lake Worth locations SPOKE TO EACH OTHER ABOUT MY VOICED CONCERNS. Then they took turns belittling my fears and requests for explanation. I can't see inside my own eye, I need to trust the person who is, is doing it for more than just another $100 and I no longer can.
Sooo I'm wearing my broken, back-up glasses until I can see clearly again. Costco is always filled for impromptu appointments. So, I recommend you plan ahead. There's nothing better than expressing your health concerns to a person who's information, explanation and overall attentiveness you trust. There are more than enough lackadaisical titled humans in Florida's vast healthcare system that have either lost their love for what they do or lost their reason to care about the impact they can have on others. If I could give this experience ZERO stars, I would do so. read more