My husband and I have been customers of Avon Target Optical for years. Earlier this month I went in to get new lenses in my glasses and buy a new pair as well. I was asked by Bill if I wanted the blue light blockers on my glasses. I said not if they have any kind of tint or darkening - I hate that - he said they don't tint or darken at all. When they came in, they had an obvious almost grayish tint. I immediately said that I don't want these. Bill said that he had never seen the blue light blocker with a tint. I was leaving on vacation so he said try them for a week and come back if you still don't like them. I hated them. I want back the next weekend. I was being helped by a nice younger fellow, explaining why I was back when an associate named Julia barged into our conversation and said "No, the blue filter is not tinted. Your lenses don't have them." I said that they did have them and explained that Bill said he had never seen this before and that it must be a factory defect and that I wanted to get replacement lenses. She said "Let me see your glasses," grabbed them and pulled up my info. She then proceeded to look at my glasses and compared them to the prescription info on the screen and said in a loud voice, "This isn't your prescription! Can you even see out of these?!?" I said yes they are and yes I could. The implication being that I was bringing in an old pair of glasses in to get free lenses. The place was packed and I was embarrassed and upset. Bill thankfully was in the store with a customer. I turned to Bill and said "Do you remember me and the problem I had with the tint?", and he said yes. Julia got upset and said that we don't need to bother Bill, he's with a customer. I was accused of trying to STEAL! You better believe that I was going to bother Bill. She then said that yes, this is my prescription but she was looking at the glasses upside down. She didn't realize that I had progressive lenses and was looking at them upside down. So she embarrassed me, and herself, for nothing. And no apology. I went back a couple of days ago to see if my lenses were in. I told a young woman associate that I didn't want to deal with Julia and told her why. Julia knew this and still inserted herself into my visit. She is pushy and aggressive and insulting. Once I get my lenses and glasses, my husband and I will never come back. Shame on you for having someone like this. read more