Awesome store except for the customer service (they never answer the phone). I am reviewing based on multiple attempts on separate occasions. read more

I was there yesterday I got someone who did not know what she the fuck was doing when she ringing (cashier) . You should trained people better . The fact that I always go there and employees don't know what they doing. I don't recommend this place because their service sucks. This will be last time I go there. The fact I went to manager he just apologized and didn't do anything about it. 07/24/24 read more

Thanks to the employees that do item pick up in car for keeping me posted about my item that was missing in the back pallets , what sucked was the wait time. But thanks. read more

This review focuses on the Target "Drive Up" option. Since COVID began I decided to try the various curbside, delivery, and drive up options to limit exposure to those outside of my household. I have seen how the Target app and drive up feature has changed over these last 9 months. Overall - it's very easy to place an order via the app, your order is ready within 6 hours - usually in half that time, and then you just drive up, show your code on your phone through the window, pop the trunk, and the associate places your order in your trunk and you are done. It's a pretty simple process - here are some of my experiences: This location will often forget some of your items or give you someone else's order by accident. The one time I received the wrong order I caught the mistake before I left because this was when they would hand you your order through the window. Now I just pop the trunk so it's a surprise when I get home. When you don't receive an item you can go on the app and click on a problem with the order and then you have options such as: cancel/refund the item, ship to me, or find at another location. Usually I have them ship it to me, but perishable items cannot be shipped, along with most liquid drinks, and sometimes the item is out of stock. At this point your only option is to go to another store or just refund the item. *I have tried calling the store when an item is incorrect, expired, or damaged and have never been able to get through to an actual person. I have used the chat option on the Target website. **Change - The app now requires you to wait 24 hours before notating an issue with the order. Negative change - You can no longer add an additional person to your drive up order. This means I can no longer add my husband to the order, so he can pick it up on the way home, instead I have to bring the baby with me to go during the day or we tag out and I try to go before the 9P COVID curfew. I wish they would allow us continue to add a second person and then to show an ID. It can take some time to pick up your order. You may wait a bit for an associate to come out, usually the associate will ask you to click out of the app (where you said I am here) and say you are coming later, then click I'm here again so it refreshes the system and shows your new pick up code. *When you click I am here you kind of just sit and wait, it would be nice it the app responded by saying thank you, we are collecting your order and will be out momentarily or a countdown, because sometimes you wait so long you wonder if they know you are there. **One associate said don't click you are here after refreshing so we waited for quite a while and saw an associate waiting in the foyer and as soon as we re-clicked I'm here she came out to us - so make sure and click I'm here the first and second time if needed. Change: As the process has developed, Target has added the ability to pick up many perishable items. This option has been wonderful - you can get eggs, dairy, meat, and fruits and veggies. Some grocery delivery or pick up options have long wait times, mark up the cost, or high minimums. For those with young children this has been wonderful - as we have to buy items such as diary products constantly. Overall - the drive up option has it's challenges but it has been great for someone who is high risk and who has young children. I really wish I could have another family member pick up the order for me. I definitely will continue to use drive up. I like this location because there is a lot of general parking and easy access into the lot. For Christmas they had additional drive up spots marked and were very busy. The staff have all been very nice and wear their masks. I will be back again! read more

We were in the area but probably would avoid this particular Target in the future if time allows. Restrooms are filthy and they have allowed multiple AT&T sales guys to travel the store trying to hard-sell people on new cell plans. Not what I come to target for. read more

The store very clean and well maintained. Not sure where the customer service has gone. As an Industry need to get back to basics. Providing customer service on all levels. Not a lot of people here at about 9:30pm at night. It worked for me. In and out. Just got what I needed. A lot better than Ross. Store and Appearance. As for service. 3 stars. read more

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I like this Target. I love the way things are displayed. It's clean and the employees are helpful. I was surprised by the out-of-stock items, especially the school supplies. Ultimately it is my fav Target in California. I always find myself here when visiting. read more

This location is a good one, they almost always have what I am looking for and if not they order it in and the wait time is not that long. The store is clean and organized, which I love, it sectioned so that makes it easy to find what you are looking for in a faster manner, without aimlessly wondering until you find what were you looking for. Staff is friendly and helpful, and knowledgeable and that is important in making you feel relaxed and less agitated read more

Target - Department Stores Near Me - Northridge, California

Employees were very friendly and helpful. Picked up items with no issues. Thank you for great service. read more

I had a really great customer service experience with Mitzi tonight! She was very helpful and kind with all of the stuff I purchased even with the long lines. Thanks Mitzi! read more

Gabriel is a kind and attentive cashier. He was very organized in the way he bagged my items and asked if I found everything I needed.

Not happy with my experience at this location today. I had several items to try on, went to the dressing rooms, was told I could not get one until 9:30 (it was 9am when I asked). There were three employees in the area folding clothes so this was not a situation where there was not enough help. I had to be at work at 10 so I had to leave everything and leave. There is no reason why I could have not been accommodated! read more

THIS IS FOR THE KAISER CLINIC LOCATED INSIDE THIS TARGET!!! I agree with Samantha 12/8/19 that they should have their own Yelp page. Great experience and I never thought I would say that for a Kaiser! I was months late to get my flu shut and with COVID 19 being spread, I realized I should get it. I made an appointment online (they don't require much either to fill out online), and the next day had my appointment. Checked in a few minutes early, was the only one there, had my flu shot, and that was it. It was small, clean, and the 2 ladies working there for friendly and helpful. I definitely would make use of this facility again. Best kept secret. It's not a full service clinic, but they do enough for minor illnesses and preventative...ear infections, colds, UTIs, pink eye, general physicals, pap smears, flu shots, TB tests, etc. I 100% would make use of this clinic again. It's more personable in here, it's smaller and more informal so everyone is in and out, and it just feels less threatening than going to a full on hospital. read more

Please, please, pleaseeeee stop the solicitors at the entrance. It's so annoying to say no to the chocolatiers. If I wanted Chocolate I'd just watch Willy Wanka. I doubt they actually have basketball/football teams. They're just hustling, which I understand, but FFS they gotta know I'm never going to buy their candy right? read more

Worst. You called guest relations for a drive up/ curbside pick up that you need help. Guess what... they don't care. Haha! "There's nothing we could do." read more

Catelyn in electronics waited on us. She was a delightful sales associate. She was very knowledgeable and she worked her buns off while all the other employees did nothing but watch her work. The store was very clean and sanitary. read more

This is going to be a long story but it just speaks on the unprofessionalism of the staff within this target location. Yesterday, 4/26/2020, I ordered an oscillating fan and a 6" extension cord. Nothing much, nothing too major. It's getting hotter and I wanted to ensure I had something to help get the air moving. I received a message at 8pm from a woman named April who said she had my items and would be delivering them... 9:30 rolls around and I call her and she says, "oh I forgot, they were out so I gotta call and have them refund your money..." midnight rolls around and she says, "I'm waiting on HR".... so today at 11:06a I call target to speak with the team in guest services about rectifying this situation and the gentleman who answered the phone didn't give his name nor did he ask what the issue was?! He could clearly hear me and instead a woman who was near him said, "ugh we have things to do...just hang up.." Are you fucking serious? Well, lovely thing is...I enjoy writing reviews and most of the time, it's about praising a company but this target and their team are an embarrassment. I, too, am an essential worker and this type of attitude is not normal nor excusable. Stay home if you feel you're unable to perform your job with a sense of gratitude and a smile. read more

Lazy staff. Never answers the phone. Saw some tall female worker at the hot dog/pizza area blow her nose over some of the food. Lastly, staff doesnt seem to like their jobs. Only target iv been to that never wants to check backstock. Such laziness..Im 54 and been going to target since the 80s with no issues.. This has gotta be the Worst target branch in the entire Los Angeles area. Bathrooms are the filthiest too. read more

omg berkely and daniel went above and beyond for me checking their back and opening new boxes I swear my face lit up so much when they brought out the item I have been looking for days now !!! thank you best employees ever and I'm happy that they didn't even hesitate. such kind people read more

Honestly this target isn't close to me, but I make the drive out here because the costumer service is amazing! Especially Camie! Camie was so helpful, she was able to help with my feminine needs that I was embarrassed to ask about. She was able to make feel safe enough to talk about my situation and left me feeling empowered to continue the rest of the day. Without a doubt the willingness to help a person feel safe and not embarrassed is the best service anybody can ask for. I will continually come to this location just to see Camie, she brightened up my day with her smile through her face mask! read more

I used to like coming here but recently the employees are really rude. Went to the self check out line which I always do. And the lady in front does not greet you nor acknowledge you. But the funny thing is that she did come over to us after just to tell me that it's "5 items or less". I'm sorry but your sign that is 4 by 4 where no one can see does not help me. I know that they won't care if I don't come to this location again since they have thousands of customers. But just wanted to shed some light into this location since no one really interacts with the employees. read more

Gabriel the cashier is very, VERY understanding, patient and helpful! There was some confusion on price on for a bunch of plush toys I was buying for a toy drive and without hesitation he politely and patiently took the time to price match each one with Target's website. He's great! read more

I scheduled a curb pick up , I made sure I added on the app I was on my way . I live almost 15 minutes from the store when I arrived I added what space number I parked and a gentleman by the name of Christopher was very rude and said " Oh and next time you pick up give us more time and don't add you're here right away because it doesn't give us enough time " I mentioned to him I had added I was on my way on the target app since I left my home . Very rude on his part poor customer service and completely out of pocket. read more

I just left and I had to use 3 gift cards with minimal balances on them and cash since I'm waiting on a new bank card cause I was a victim of fraud and DESTINY WAS THE BEST! She was patient helped me put my item in cart best customer service in awhile thank you destiny read more

"To help all families discover the joy of everyday life.That's our purpose. Our mission. The promise of surprises, fun, ease and inspiration at every turn, no matter when, where or how you shop.That quest to bring joy is at the center of every business decision we make. It gets our teams excited to come to work each day. And we bring it to life in so many ways." I write this in complete disbelief in how my shopping experience at one of your stores was handled today. I must say I am greatly disappointed. As I walk in with in search of my kids top of the list gift, ( the coco melon ) I approach the toy aisle and I'm confused. I drove to this location because the app said that you had x toys on hand but the shelves are empty. I then approach an employee and inquire on this toy. She knows exactly what I'm talking about and says she will bring it out from the stockroom. When she comes back she has a different version of what I'm looking for and says she can bring the right one out but I can't buy both of them. This is where everything just went downhill. Since when am I not allowed to buy a toy? Or toys? I didn't see anything on the shelf. I didn't see a limit quantity notice. And how are all of these toys in the back, aren't we trying to sell them? I wasn't understanding how they were refusing to let me buy two toys. They were not identical. Just made by the same brand. They way that this employee handled this situation and represented herself as a store manager makes me question her professionalism and her desire to follow your purpose. She wasn't here to help me. She was here to drill me on some unknown rule that I can't buy a toy or in this case toys. She made me feel like I was trying to steal something trying to take the toy out of my hands. All I wanted was to buy a toy for the holidays. And I felt like I was attempting to rob the shelves. Like I was asking for discounts and coupons. My shopping experience did not leave me at ease. In fact I feel so overwhelmed that I had to come to back and forth verbal struggle to buy a toy. She then continues to tell me that her employees have faced hard times with covid? I'm not sure how me wanting to buy a toy relates. But so have I and so has my family and I just wanted to buy gifts for my family to brighten up the spirits during these times and it was the worse feeling ever. If you have rules and quantity limitations. Make a note. Put up a notice. Don't tell me you have this toy and I can buy it and then say I have to make a decision of taking only 1. Since when do we limit toys. No one else around me was asking for this toy. I wasn't taking all of the stock in the back. This store needs to review your purpose and remember that during these times customers matter too. Customers bring in revenue and we choose to shop here over other stores. I may be one small purchase but everything matters. A very disappointed soon to be ex customer. read more

I love Target but this particular branch sucks. The cashier loved to talk and had caused so much delay! Boo on that! I was here to buy myself a kitchen appliance and because it was on sale, I made sure that I was getting a good quality. I opened the box when I got home only to find out that some parts were missing. Unbelievable! What a waste of time! read more

Went to the self-check our aisle where I bought a few things. I was having trouble with one item when the sales clerk, Elena, looks over and just calls out "Just hold onto the button." I did it and thank you and she said, "You don't have to keep pushing the button, just hold on to it, it's not that hard." Is the world just getting dumber or more rude because I feel like no one knows what customer service is anymore. This is a missed opportunity when she could have said "I can help you" and demonstrate it or say things in a more lighter tone instead of some complacent, and RUDE WAY. Everyone do yourself a favor and read "Setting the Table" by Danny Meyer and then look up what the word "Hospitality" means. read more

I've been coming here for years each and every time I always encounter either a rude employee or a unprofessional manager. The employees take their job very seriously it seems like they are going to be working there the rest of their lives that's why the job matters so much. I came here the other night and an Employee named Armin helped me out. It seemed like he never knows what he's doing. He looks like a deer in the headlights. There's also a manager named Serene she usually works at night. She's a tall girl with glasses. She's very awkward so it's hard not to notice her. On many different occasions she never knew what to do in a situation. I tried to complain about her but she refused to give me her managers name. This target is very spacious but the employees and management are jokes. read more

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Had to call store 4 times for customer service to answer about a curbside order. Horrible customer service

Right now the have the Halloween stuff for the kids. The costumes the have for boys and girls are of good quality and mostly of princess and super hero's If you like to decorate your house for Halloween they have some nice stuff read more

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Terrible exchange experience! I tried to exchange a pair of jeans for a bigger size, the cashier told me they no longer do exchanges only refunds. So how am I supposed to exchange a gift?! She was absolutely no help and seemed preoccupied with something else while I was talking to her. Horrible customer service!! Won't be returning here read more

I give special thanks Specifically to the Shift Manager Emily at Target Sherwood Forrest on Friday May 8th during the 11-2pm time period. My Elderly Mother needed an immune supplement, especially because of the current pandemic. We needed her to start on them immediately and Emily was gracious enough to process the order promptly, and ensure that my Elderly Mother received the items that I ordered using the Target App Drive Up specifications - Emily made sure the items got into my Mom's hands when one of the employees did not courteously respond to my Mother when my Mother was trying to explain in her limited English that it was her 1st time using the Drive Up Option and that her family had ordered the immune supplements for her. Thank you Emily for helping ensure my Mom's health and her well being - this was a true example of showing service and care for the most Vulnerable in our communities, the Elderly. Rather than provide lip service, Emily helped validate that Target promotes quality people to its store Management - thank you Emily for your exceptional service and thank you Target Sherwood Forest for promoting quality staff to Management positions. The community appreciates you for your exceptional service during this Corona Pandemic. Bless you. read more

There is not a day when I go to Target and only walk out with one item. Target is my favorite store ever. I love this location in particular. I always find what I am looking for and more! I love that they maintain the store clean and organized. The employees have always been helpful and attentive. I also love scoring sweet deals on stuff I don't really need. Like dog clothes, make up, work out clothes etc,.They also have a Starbucks at this location which just adds on to the lists of why I love Target!! My favorite sections of the store are beauty, produce, music and clothing. Sometime i even find myself getting lost in home appliances section. read more

What kind of a store doesn't sell paper bags? Seriously?! What a way to run a business.... Smh normally target is where I shop but who runs out of paper bags that you are required to sell since them banned the plastic bags. I must say target you have disappointed me. read more

I just moved into the Northridge area and my expectations were high for this Target. I started shopping here close to the Holiday's when Target hires seasonal employees and it's probably the best time to shop. A lot of the younger cashiers are extremely nice and go above and beyond. Now shopping any other time I suggest always checking your RECEIPT at this location since they tend to over charge and not give you the AD deals. Not too long ago I met the worse of the worse a very distracted cashier by the name of ARMINE, told him to please charge me for the heavier stuff in my shopping cart and he did. Taking his sweet time and kept looking towards the elevator ??? as if he was waiting for someone.... at the end he asked me are you going to pay for the stuff in your shopping cart ?? I got very upset and told him you already charged me check! and yes he proceeded to check on his end. He never apologized and continued checking out. Target pls pay attention to who you hire! read more

Someone needs to reconsider letting Sebastian work as a cash register. Didn't say one word, looked very down and didn't say hello or goodbye when being greeted. Why come to work when you completely don't like it? Why ignore my child when he's saying hello to you over and over? Come on now, target! By far the worst cashier experience ever.. read more

My favorite Target. I've spent plenty of money here last year. Can't go to target without leaving with a bunch of stuff you didn't plan on buying. Make sure you use your Cartwheel app and Target mobile coupons along with your regular Sunday paper coupons to save the most money. I love Cartwheel! Also, some sale/clearance items aren't marked correctly so make sure you scan everything to get the right price. read more

I've been doing drive up pick up because I'm disabled and it's saves my day. But they are always missing an item that they are charging me for. Then the person will say to come back at 4 or such and such time to pick up your item that you are missing and is paid and it also says that says you've already have picked up. This is the 3rd time here! What in the scam is going on here with the management??? And when I call them regarding what had happened they hang up on me or put me on hold until I hang up (I've waited 30-45 minutes for a few times). When I call corporate, they give me a refund right away and understand my concerns. Unfortunately no one cares here! The employees and managers okay with doing this is unacceptable! We spend so much money here, but they lost my business now and I will shop somewhere else! read more

Management has done nothing to get rid of the flock of boys soliciting candy. It has gotten to the point of verbal altercation if you don't buy their candy. The candy doesn't even go to their school like they say that it does. It's money straight to their pockets. One of the kids even started taking off his hoodie to start a brawl with a customer who told them to stop asking people for money. I am getting really annoyed now when I come here. If I could give the management zero stars I would. Unacceptable. read more

This target sucks. I'm waiting in line to pick up an order and the cashier decides to take two returns before he helps me. This is ridiculous and totally unacceptable! read more