Worst customer service, rude staff, unknowable of their own store and they over charge for things

stop locking up items and having no employees to actually assist. having to hunt down and wait 20 minutes for a team member is insane

Bahhhh this place. They are lucky that they are Target and I rely on them for many things. This location is pretty meh. It IS always relatively clean, so that's a plus. And the employees are usually nice. Cons: -They had 2 registers open today at Sunday 10am. You know that's when ppl are doing their errands!! And then they closed one so it was down to just 1 register. Longgg line. This is not uncommon. -They only have one 1 person monitoring the 6 self-checkout registers, so poor woman is running around trying to help everyone. -There are ZERO price scanners in the entire front half of the store, so I have to end up price checking at the register and then saying no to half the things, inevitably annoying the cashiers. Like, really? Target you make more than enough money to hire some more people and install more scanners for this highly-frequented store. read more

This is a big Target will lots of variety. Just about anything you are looking for will have multiple options at varying price points. The staff was also very helpful and the checkout was relatively painless. We have gone there for our apartment needs before and feel confident about going again. I'm pretty sure you can buy food elsewhere cheaper though. read more

Who doesn't like Target. While Yes, the customer service is horrible here. You can never find anyone to help you and when you do THEY DON"T KNOW JACK about anything. Also while this target will have a better selection than any in NYC, don't expect anything popular to be in stock around the holidays. The good thing about this target is that the clearance shelves are pretty stocked. I love me a deal and this target has great items on sale always. Props to their large selection of Hello Kitty items. I approve and it keeps me coming back. read more

This place is organized a bit oddly and has a reasonably long walk away from the trains. I imagine my wife discovered it by happenstance exploring Hoboken and saw it nearby. But really it feels like a deception that it is this close to the trains. It is likely a better stop for people living in Newport. But it is here, despite to very long walk you have to the train station. Bring a collapsible pull cart or you'll be carrying grocery's for a bit of time. Other than that, it's a decent Target. read more

2/23 at 7pm the worker collecting the carts was taking the trash out of them, and throwing it all on the ground outside. I mentioned it to customer service and they didn't do anything. Really not a great look, Target. read more

If I can give them no stars I would. I am absolutely disgusted with this store. My father accompanied me to this target in Jersey city he is handicap to be clear he has an amputation of his right leg. I should have listened to him when he told me they do not have any electrical carts when speaking to an associate she told us that they do not have any carts at the moment more like never. "So what would happen if my father were to fall"? I asked and all she did was chuckle. I was just disgusted after that and we walked out definently will be calling corporate. These targets aren't catered to the handicap. Zero stars!!!! read more

Great for Playdates on rainy days. My kids think it's better than Disney!! Fun awaits on every aisle!! read more

Shout out to Deja and Toni at the Jersey city store. Saturday was a busy shopping day and ran in to buy some Outdoor Patio furniture for our new backyard and both of these women were extremely helpful and very accommodating..hands down this JC store has the friendliest and most helpful staff during this difficult time. I look forward to my weekly excursions to this location read more

Try to avoid this place for pick up during the pandemic. Management probably does not realize that they need to increase staff at Pick Up and Return during the pandemic because many people choose to pick up instead of shopping in the store. I was the first person at the return line but I still had to wait about ten minutes, which is not too bad comparing to people in the Pick Up line, because I was talking to the person next to me, who was in the pick up line, and found out she was there for half an hour already. There was only one person working at Pick Up and Return when I was there. I feel sorry for people in the Pick Up line! When I left, people waiting for pick up were already lined up all the way out the door. So again, you might want to avoid pick up at this place during this time! read more

I honestly hate this Target, but it's close so really unless you want to go deep into the burbs this is it. Here's the skinny on this place. Things are always out of stock, nothing is EVER in the right spot. So that widget you want for $7.99 is actually $127.99 because whoever stocks the shelves never puts stuff in the right spot, or doesn't label things correctly. There are times when crap is just all over the floor, just in disarray while the employees talk on their phones. The grocery section is fairly pitiful. The customer service is non-existent and they never have enough cashiers open and I don't think in 8 years living here I've ever seen the express checkout open. So if only have your $127.99 widget you'll be stuck in line for awhile as people buy carts of stuff. Last time there one of the Starbucks employees kept asking the woman in front of me what she had done to her leg, the woman had an obvious disability and was not walking around with just a broken leg. Maybe they knew each other, but I was blown away by this, never mind the fact she kept asking her this while trying to get my coffee. Even if she knew this lady it was inappropriate and sums up the customer service level of the entire store. read more

I normally don't write reviews, but I had too on this one....i just moved to Jersey City downtown from Cliffside Park where I practically lived at the Target in Edgewater!!! lol...Target has always been my go to store for EVERYTHING!!! So I was pleased to find a Target close to me in Jersey City !!! Well...omgosh...this Target is AWFULL!!! No stock,everything messy and mixed up,no selection, the associates...well if you can get there attention away from their phones,are rude and totally clueless!!! I will NEVER go here again!!! What's going on guys???!!! I take the trip to Wal-Mart in Bayonne now for my shopping a little far,but I can get what I need with no hassle.. This store is a disgrace to the Target name. read more

There are never any available carts because the staff just stuffs all loose items in them and then lines them up in the outermost aisles rather than restock shelves. If they are too lazy to restock shelves, the most basic retail task from a business standpoint, then you can imagine what the rest of the store experience is like. read more

Target - Rather than restocking shelves the carts are just left full of crap in the outermost aisles - Department Stores Near Me - Jersey City, New Jersey

In the spring I came in and was shocked to see 2 people freely shopping with their dogs. I'd never seen this in a Target store. Was thoroughly disgusted when I came across this dog turd on the floor not too far from the food department. Health code anyone? I spoke with a manager. It seems to be a problem although they have a sign posted. However, the sign isn't large enough and these violators need to be escorted out of the store. Today I was shocked to see another customer with his nasty dog IN THE CART WHERE FOOD GOES. Please post a larger sign and have employees stop these entitled idiots at the door. read more

Target - Apparently your dog can take a dump in Target Stores these days. Health code violation. Target, please enforce the rules. - Department Stores Near Me - Jersey City, New Jersey

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There's nothing special about this Target, and I've read some bad reviews about this location, BUT I usually find everything that I need here. First, I drink A LOT of LaCroix and this Target has many more flavors than the Shop Rite in Hoboken. They even had the special mixed flavors (the melon grapefruit one is life btw). I honestly haven't had any issues at this Target...yes, there are times when I walk through the aisles and things kind of seem bare or off. But like I said before, I've managed to find everything I need, including jalapenos. I recently went because I needed to find a black one-piece swimsuit last minute, and to my surprise, I found one in the clearance section! read more

This target is convenient though manic. The store is understaffed so the staff is mostly very busy and kind of unhelpful. My main star reduction comes from my opinion that they should be asking their customers if they want a receipt. Printing receipts on thermal paper is extremely wasteful and if chains like Target started asking customers if they wanted one printed, not only could Target save A TON of money on receipt paper but all of us could save the earth a great deal too! (Most receipts are not recyclable). Most chains should consider this if they're not already doing it. read more

You ever see that youtube where the girl goes into target looking for one item and comes out with everything BUT that one item... yeah. Target has everything you need, and a lot of things you don't need, but you MIGHT need, so you should probably buy them, just in case. It's probably a good thing I don't live closer, because I would be here all the time, buying just about everything. "dish towels? I have dishes!" I like that this target has self checkout. I don't like that only three of the four self checkouts are in service. Why have four if only two-three are in use? The lines are always super long because only two cashiers are open (aside from the self checkout). My biggest issue though is, I was in the store and there was an employee, an older woman, on the floor putting items out. She had a radio blasting a political talk show. This is unprofessional, you are at work, this is not your private time. What you do on your own time, your personal time, is you business. If you are at work, especially at a job like this where you are on the floor, you should not be listening to you own personal radio, through headphones and especially not through a boombox. Remember that scene from 'The 40 year old virgin' where Paul Rudd tells his manager that he would rather listen to Fran Drescher than listen to the Michael McDonald DVD again? Exactly. He was forced to listen to it even though he wanted to poke his ear drums out. Not his own personal video picks.That's how work is. Other than that, they usually have almost everything I need, and for good prices. Also love the price check corners. So helpful! read more

This is the worst Target ever! I only come here because I live 2 minutes away. They are always out of stock on whatever you need. Especially those really rare and obscure things that noone would ever need, such as salt, flour, milk, or sugar. I literally only needed salt, eggs, and milk, and they were out of salt... 33% of my list. I can honestly say that in the last 4 trips I've made here, they've been out of at least one thing on my list. What kind of inventory control is that! There must have been a sudden run on salt today! I forgot about those Monday night salt parties! Secondly the lines are atrocious! I stop by after work, as most people probably do. If you go on a weeknight between 6-7 you can expect 4-5 registers to be open and lines 10 people deep. This is NOT a one time thing, like they had some employees call out sick. This is literally EVERY TIME I come. The management is clearly trying to improve their productivity numbers by keeping staff to a minimum, to the frustration and annoyance of their customers. Finally, the service is terrible. They may have trouble finding dedicated, hard working, caring staff. But I find it so insulting when I am trying to ask an employee a question and they are texting or looking at social media on their phones. It is also really annoying when the person at the checkout (already slow because only 4 registers are open when 50 people are in line) is going slowly because they are chatting with the person at the register next to them. Pay attention to your customers! Avoid if at all possible. Good luck. read more

Seriously, I love Target and will go every chance I get. But this one has gone waaay downhill. People who work there will blatantly ignore you, or treat you like you are annoying. They run out of stock of things constantly and don't restock until days later! Boxes will just be sitting there. Garbage all over the place. And what the hell happened to the gluten free section in the freezer isle? No I need to take a separate grocery trip. Whatever I'll go to the Clifton or North Bergen one. read more

It's what you'd expect from any similar store - mediocre quality stuff at relatively cheaper prices, convenience- a buy everything at one place type deal. That being said, out of all the Target stores I've been to, this one is definitely the messiest, most disorganized, and least stocked. I'd normally give a store like this 3 stars, because it's just A-OK and gets the job done when you need to hit the shop, but I had to take one off in this case. I will say that regardless of it's condition, it is convenient to have it in the area. It's like an island of suburbia holding on in the ever-growing urban atmosphere of Jersey City. read more

Horrible rude employees. Encountered two female employees blocking the middle of the aisle in the food section, not wearily masks properly, not working, just loudly talking. Wouldn't move out of the way when I said excuse me. Just stood there with stupid faces, noses sticking out of mask, giving attitude. Useless rude lazy low IQ employees. read more

This Target has improved tremendously since my previous review 4 years ago! Would suggest opening both self checkout areas instead of having one area open and a huge line. read more

Bruh. This is target. All these negative reviews out here expecting apple level service. Y'all stupid.

This location was very clean and organized. Everyone was so nice. The registered are kept under control. They were fully stocked and maintain control over merchandise by having restrictions read more

This store is Extremely understaffed and majority of the staff they do have are rude & inconsiderate. You ask yourself, who's doing the hiring? Clearly someone is dropping the ball. Lisa is a floor leader to my understanding but to be honest.. doesn't meet the requirements. Lisa has a lot to work on (especially her attitude) and needs training. This store is missing leadership and needs guidance. The cashiers here need a lot of training and roll playing. So that they can better attend to their customers. Also in a timely manner and provide a great customer experience. Instead you receive nothing but nasty body languages and eye rolling and nasty mouths. I ask my wife all time, why do we continue do give TARGET our business, if we are not appreciated nor valued. read more

It would be nice if it didn't take 10 years for an employee to come to self check out when instructed by the monitor. Employees are always moody and move on their own time. Oh Jesus! Hopefully you don't ever have to ask for stock in the back (always) because nothing is out they have the worst attitude ever. Idk what goes on with the overnight stock team but they surely aren't stocking anything. Every other aisle you walk down it's nearly empty. ... expected around holiday season but it's Mid March. read more

Roses are red Violets are bluish I love me this Target and it's still kinda newish. Targets are mostly the same except this is my Target. Convenient from Hoboken, JC and even NYC. I used to drive to the one in Edgewater, but that was a pain in butt. Big parking lot, Starbucks inside and it's right on my way home from work. Woohoo, life is good. Wheelchair access: Good parking, bathroom up front, wide aisles, helpful staff. read more

Worst Target of all time. Untrained employees especially in electronics who tried to sell me a n brand new phone released in 2016 . And asset protection manager who tried to explain to me return policies on cell phones when in fact they have to be activated at the register upon being paid for! You can even use them . He even accused me of the phone I had of being stolen! This target is trash in the dirt (cardi b voice) I'll pass thanks read more

This Target is a hot mess, but the convenience keeps me coming. It gets very busy on the weekends, which is to be expected near a city, so be prepared to wait in line or go on a weekday. But my main complaint is that the store is messy and understocked. Merchandise is very unorganized and is often literally heaped up in piles on the shelves, so it's hard to find what you need and to see what items cost. However, the pros are that it's super convenient to get to from jersey city/Hoboken, has a big parking lot, and doesn't seem to mark up its prices, all of which outweigh the flaws to me. read more

Target - What a mess! - Department Stores Near Me - Jersey City, New Jersey

Don't even waste your time here. Want to get groceries? Morton Williams down the road is a better choice. For household items pop into Newport Mall instead. If you're looking for electronics don't even think about it, we had the absolute worst experience. After much deliberation we find a TV at target that we like. They bring out a packed box from the back and we find ourselves going home with a nice new smart TV. When we try setting it up we realize they had sold us a tv that wasn't the one displayed on the box but only a few models older and it wasn't even a smart tv. Bummer right? It only gets worse from here. We lived pretty close by at the time and decided to take it back. We re-enter the store within 20minutes of leaving it and explain our situation to the cashier that checked us out. At this point not only were they refusing to take back the tv they started blaming us for somehow duping them by trying to switch the tv and trying to return back an older model to them. This went on for about 2hours till it finally came down to checking the security footage and verifying that we left the store with the box that we came in with. After it came down to reluctantly agreeing it was their mistake we didn't buy the tv and just took a refund instead. We didn't even get an apology from them. I don't think I've had such a bad customer experience ever. They have an absolute disregard for their customers. I've never shopped here since then. read more

Anyone that knows me knows I prefer Walmart but I have to say I liked this Target. One it was super organized, everything was on one floor instead of two like others that I been to, there were no lines and there were plenty of employees walking around in case you had a question. read more

Only three registers open at 5:30 on a Friday. This store sucks. No carts inside ever. They are always scattered around the parking lot and on a rainy day all are wet and they do not supply paper towels to dry them off. Employees wander around the store doing nothing and there is no one working registers. read more

A whole lot of nothing. Never have what I need as big as this place is and everything is mis-labeled/mis-price. So you have 0 idea how much something is until you scan it or ask. read more

It's a Target that is open till midnight during the week. Good if you have some late night urge to shop, especially since they also sell groceries. However, the staff is pretty useless. I ordered something online and arranged to pick it up at the store. I used my common name on the order, which happens to be my middle name. Even though my driver's license had my middle initial, last name, and matching address, and even though I had the email with the order number, and even though I had the original method of payment, the lady at the customer service register refused to give me my order. Talk about a waste of time and a lack of common sense. It's hard to fault an entire store for one experience, which is why I gave this Target a 3. Make sure you bring your birth certificate and a sworn affidavit if you ever pick up an online order, though. read more

This target just completely sucks & is pathetic! Every time I'm here there's always a probably, attitude & mess. This day I needed to use the bathroom so I went into the bathroom. Not ONLY was the bathroom disgusting; but hair all over, seat up, tissue on the floor. Why is it that we're in COVID & the bathroom isn't clean!?!?! You walk into target needing a mask, but walk in the bathroom to mess! Disgusting!!! read more

After almost 10 years of Manhattan living, we moved to Hoboken and got a car and well, this is our Target and since there's nothing else to compare to in Manhattan (that Target all the way up on 117th St doesn't count), I rate this 4 stars. Here is the single reason why: CLEARANCE I can't remember the last time I paid $0.30 for a roll of wrapping paper (bought 2). I also saw a package for 10 metal knobs (nice enough I thought about getting them) for $7.98 (that's $0.80 a knob, even cheap by online standards). As was mentioned in previous reviews, this is a Super Target that has a grocery section. What that means is you can get a dozen large eggs here for $1.79 (regular pricing). A pack of 2 pillows was $5.34 (just over $2.50 per pillow!!). I also bought 3 Coppertone Sport aerosol sunscreen (30 and 50 SPF) for $3.26 each on sale. The ridiculous pricing just goes on and on.. And while I agree that customer service is not why you come here, the great thing about how disinterested the staff here can be is that they are more than willing to cut corners. During checkout (you can prob guess I had a full cart), the checkout guy had an item not ring up. Instead of calling someone to go find the price, he just entered $3.99 for an item that was priced at $7.49 (I have a good memory when it comes to numbers). Anyways, if you need help with something, this may not be where you want to go. On the other hand, if you've just moved and have to buy a bunch of stuff, this is where you'll find prices lower than Big Lots/Walmart, etc so long as you're willing to look for it yourself. read more

This target is kind of a mess and I have spotted moldy beef jerky in a bag before but it's good for when you need $12 shoes or some cheaper tea! Last time I went someone left an item on the belt, the cashier scanned it and I told him it wasn't mine. He was acting like a frustrated child that couldn't have a candy bar the way he started whining. It was so weird. It seems to be emptier now on weekends due to the credit card scandal. read more

Oh Target Pharmacy Jersey City, How I hate thee let me count thy ways I do love target but this Jersey City store has got to concentrate the dumbest employees in the country. This store is perfect for New Yorkers who want to put New Jersey down. The pharmacy staff is unfriendly, unprofessional and plain rude at best. The only reason I have to go to this pharmacy is that my health / prescription program no longer works with Walgreens and Duane Reade. As you can imagine in the Tri- State area that is an issue. I could go to CVS in Hoben (washington and Newark or 14th St and Willow). The problem in Hoboken is of course parking which this Target has plenty of. However whenever I have to request refills or have an uncommon issue these Target phramacists remind me what basic service Target can offer when they really try. The Starbucks in this store will also win the Rookie of the Year award. There is always a new employee who is completely lost and make you waste precious time. read more

This is my go to Target store for my one stop shopping experience. As an added bonus there is a Starbucks right inside for either getting a nice drink on the way in, way out, or sometimes both, depending how long I spend inside as I end up getting many more things that were not on my shopping list. They have a huge parking lot so you are always guaranteed a spot, there is two entrances so either side you park you will be close to one of them. The produce and meat is fairly decent here, although they tend to run out quick. Over the past few years they added lots of healthy items so my trips to whole foods and trader joes are much less now. I get milk and eggs here too and prices for a lot of items are hard to beat elsewhere. The deli selection and section is not great but if in a pinch it can do. Also they could have had better bread and water selection, its tough to find a sparkling water that isnt flavored with something. For big ticket items there is the 3.5% sales tax here which can add up to significant savings. Shelves here are well stocked and things are organized and not cramped together as I find in some other Target stores. I prefer this one to a lot of others in the nearby areas. read more