Didn't take my insurance. But theirs plenty of drs. That will when I did go there they didn't tell…read moreme everything I had to get a second opinion

This is my favorite urgent care facility ever! Everyone is so nice from receptionist to nurse to…read moredoctor especially! You can tell they really care about their patients and willing to do everything they can to be helpful. This is the only urgent care place I will go to from now on . Thank you!

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).

Very thorough. Did not use medical terminology, made sure u understood the procedures. Did not…read morehave to speak with a nurse or assistant. Spoke with directly. Very personable. Also followed up post surgery. I would defiantly recommend

This Dr. performed uneccessary sinus surgery on me a few years ago …read more This was confirmed by my MRI. She nicked an artery in several places and refused to repair it leaving me with blood in my lungs. I had to have several blood transfusions and had the artery ligated at another hospital. The bleeding starting the same day she pulled out the gauze packing yet she said she could not help me and to go see my primary because the bleeding had nothing to do with the surgery she performed. The bleeding artery was the main sinus artery... She deserves to be sued and jailed. I almost lost my life and have delt with severe trauma from this. I spent 9 days in ICU.... She is lucky I am not the suing type although I contemplate it often.

We see Dr. Tumma, and we really enjoy coming to her. She's very thorough, friendly with the kids,…read morejoyful, and personable. She explains everything, and takes her time. The kids get a sticker at the end, and the office is clean. The appointments are always on time, and the nurses are nice too. The office staff smiles and welcomes you as well. I would recommend coming here.

We have Dr. Rizvi for our pediatrician and absolutely love her! She was patient with us when we…read morefirst met with her and "interviewed" her before our baby arrived and we had a great first appointment with her and our newborn. She anticipated most of our questions and had great bedside manner. Would definitely recommend!

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.

Canceled me a week before appt after waiting for 9 months!…read moreUnable to reschedule for another additional 4 months. Unbelievable.... No words but ... Rude & incompetent!!

Big fan of this new shiny facility. It's clean and all staff has always been pleasant. I have had…read moreseveral imaging, ortho and GI appts here. All experiences were top notch.

Anyone here was top notch and everything ran like clockwork. Very impressive set up for my hubby's…read moreshoulder surgery. Their operation runs like a well oiled machine. I highly recommend Dr. Asan he is very meticulous and caring for his patients.

Today my twins went in for their flu shots, and to our surprise, their nurse was Ms. Laura the same…read morewonderful nurse who's cared for them since they were babies was present. I immediately felt relieved because I knew this wouldn't be an easy visit. Ms. Laura was as patient and kind as ever, taking her time to explain everything while my son put on quite the show. Thanks to her calm and gentle approach, he eventually let her give the shot and later told me he did so well because "that nurse was so nice." She then talked my daughter through her turn with the same care and reassurance. I just wanted to share how grateful we are, and how lucky you are to have such an extraordinary, compassionate nurse on your team.

Just went there yesterday for my teenage son who had the FKelly Karas-Hedrick who is a DNP a (nurse…read morepractitioner with a doctorate degree), is the kindest and coolest professional urgent care provider with a bedside manner so positive, it's rarely seen in urgent care! We have seen her once a year or twice a year for three years for my two son's various flu and other injuries. We are so grateful she is there. Please don't leave, Dr Kelly! If every provider were like her, our medical field would be serving all patients SO well. Here's why: She always thinks of everything without me even asking, from meds, to at home things to do, to a school note, without hesitation. She always makes a little bit of small talk with my sons, but it's like she really cares. Bonus: The place is clean, the front desk staff is friendly, calm and efficient. They smile and are efficient and great with insurance and I haven't ever received a crazy bill from them ever. The wait time has never exceeded 15 minutes. We are out within 45 min including payment and lab tests. I am not getting paid by them to say all this stuff LOL haha! I don't know anyone there either....but I just have to call out this example of urgent care DONE RIGHT. Dr Kara's-Hedrick, DNP, please always continue being the best urgent care provider we've seen! To the staff: Stay well and take care of yourselves and know that your job MEANS A LOT to the community. Your kindness and helpful demeanor makes all the difference when we are feeling ill!

Stephanie took great care of me. I came in for a tetanus booster and thats what i got. She examined…read moremy cuts and scrapes, and gave me good advice. No nonsense, in and out.