AMAZING embroidery floss selection, the ladies at the store helped me out with the few that were…read moreout of stock but they carried nearly all of the available DMC colors. Absolutely the best sewing and fabric store i've been to ever!

Customer service was just ok. I did not feel valued as a customer and certainly there was no…read moreconversation with me as a "new customer". No mention of a rewards program, or what brought you into our store, what project are you working on, how are you today, etc. I traveled quite a distance to get to the store to check it out. They do have a large selection of notions but only a small fabric selection. One employee was complaining about winding thread.

I visited Tricoter for the first time today. I had a completely lovely experience and will…read moredefinitely be back the next time I am in town. I was greeted immediately by Beryl and given plenty of time to get acquainted with the shop. I bought two skeins of a yarn to finish a project (originally bought online from Tricoter) and shopped around for other interesting possibilities. I ended up working closely with the staff to select yarn and swatch for a sweater. Everyone I worked with was super encouraging and helpful (it was a complex pattern for a discontinued yarn, so there were potentially lots of issues that they simplified for me). I learned a new trick for the long-tail cast-on (I had always resisted it in favor of the cable which is what I learned years ago) and the brioche stitch which I had never done before. I humbly offer the following tips: 1. I think the charms of this place are best evident if you go without a specific agenda, especially on your first visit. Think generally about treating yourself, or making a special gift for someone rather than looking for this yarn for that project; the latter won't be as much fun. 2. I have historically been annoyed at yarns being arranged by color, but at Tricoter it doesn't really matter. The shop is more about encouraging people to make the project that calls out to them rather than shopping randomly. There are lots and lots of store samples to get your inspiration going. In addition to an array of hard-to-find designer patterns and yarns, they can design a sweater just for you. 3. Give yourself plenty of time. I had most of the day to myself and spent all of of my free time (around 3 hours) there happily swatching and chatting with others. Bonus: there was a Tahki Stacy Charles trunk show on, with the man himself showing off the newest collection! 4. Let them help you. The team are literally expert knitters. If you go with the general idea of wanting something special but nothing in particular, you will have the best experience. They will encourage you to swatch. They will wind balls for you to try. If you don't like it, you get to try again. Ask questions. Have fun. Let go of every other yarn shop experience, however lovely it was. This is different and special. 5. Yes, be prepared to spend some money. You're not just buying beautiful yarn, you are buying a project that some smart and helpful people worked with you to select. I swatched, they blocked my swatch for me and measured me for sizing and will wind my skeins and ship them home for me. I never felt pressured to buy anything; rather, the staff seemed sincerely interested in me having the best result for my time and money invested in the project. 6. I could not imagine a better place for a beginner to learn or an intermediate knitter to enhance his or her skills. The staff are super patient. Be patient with yourself as you watch yarns and/or try new skills. If I could sum up my experience in a single phrase, it would be that I spontaneously hugged Beryl on my way out.

I hate to give such a negative review to a store that has so much to love. I had read the negative…read morecomments before, but the employees I had previously interacted with were super kind and I bought some circular knitting needles on one's recommendation. I went in today planning to get some supplies for another project - my first since knitting 3 of the same basic triangle scarf. I had some wool already (some beautiful merino from "So Much Yarn" at Pike Place), but assumed I'd need some new needles or perhaps some different wool if I wanted to use my current needles. I went to the back and when I put my coffee down on a shelf to take out my yarn to show her, the employee (or the owner, perhaps) very testily told me NEVER to put coffee down near the yarn - especially cashmere. It made sense that they were cautious, but her attitude was very rude - as if I were an inconsiderate child who needed scolding. I moved my coffee to the garbage can lid where she indicated I could put it and I explained what I was there for and she said - well you already have yarn that you purchased somewhere else. We can sell you some yarn, but we don't have time to get an inexperienced knitter set up on a project with wool they didn't buy here. I was shocked, and said - gosh, I'm feeling pretty unwelcome. I wasn't expecting anyone to get me set up with anything. I already have a pattern and was expecting to buy some needles at least. She started to say how she's "happy to help" me, but I felt so humiliated, I just left. There are so many knitters in there sitting around and talking and I had honestly hoped to be one of them one day once I became a better knitter, but I'll never return. I have never been treated so rudely in a shop in my life.

If you need something framed in Seattle, go here! Even if you are in another neighborhood--it's…read moreworth the drive. Excellent work and they have a great eye as to how to frame everything from photographs, fine art, contemporary, unique pieces, etc. The added bonus, the shop is friendly and welcoming to all. Jon is incredibly talented and I can't recommend Molly and Jon's enough! 5 Stars and Beyond

Good people, quick turnaround time, and excellent quality. I've done about 3-4 frame jobs with them…read moreand they've all been great. Never tried to upsell me and would make good suggestions when I needed advice on framing ideas.

I needed a couple sweatshirts printed & Rob was able to help me out. Fast & great service here!read more

Rob at Armageddon was truly amazing. I gave him a hand drawing for my first printing job and he…read morenailed it. He was very quick to respond to email and was very interested in having me approve the proof before moving forward with the printing. For my second printing job, I was most impressed on how he was able to change the color very last minute and gave me no grief about it. He is reasonably priced! He runs his business out of his garage, which can be hard to find but I am really happy I found him. Not only was I able to the things I needed printed but I also contributed to the local economy.

I have been a Kinokuniya Bookstore member for many years and recently renewed my membership while…read morepurchasing 10 books. At the time of purchase, I specifically asked about the return policy and was told that returning books would be "no problem" as long as they remained unopened in their original plastic wrapping. When I later returned to exchange or return three of the books 10 days later, I was told that I could not do so because I did not have my receipt. This requirement was never mentioned when I asked about returns. As a longtime member, my purchase is documented through my membership account, so it is disappointing that this record could not be used to verify the transaction. I find this level of customer service unacceptable. If a receipt is required for returns, customers should be clearly informed of that at the time of purchase, especially when they specifically ask about the return policy.

One of the smaller Kinokuniya Bookstores that I've visited (it's a corner shop in Uwajimaya grocery…read morestore), but it still gets the job done! Studio Ghibli merch area right upon entering the shop, of course, of course. Decent selection of pens (I got a couple). The second level is dedicated to English-translated manga books as well as anime/video game art books and knick-knacks (sorta all in random assortment.....gotta do some thorough browsing). Since it is a small shop, the aisles are a little cramped. Kinda stuffy too, especially on the second level. Polite staff!

Thank you for the best experience Shannon! The girls who work here are the absolute sweetest and so…read moremeticulous!!!! I brought them a matching white PJ set for my bachelorette party to embroider my new last name and wedding date and a photo for inspiration and they ABSOLUTELY NAILED IT!!! I am so happy and satisfied with not only their work, but their level of customer service. Truly, they added to my bridal era moment and I'll always use them in the future. They have so many colored thread options and hundreds of digital fonts to choose from. Beyond all of this, the turn around time was faster than any other local shop or Etsy. I can't wait to wear these PJs again on my wedding day! 100/10 experience and craftsmanship

I had a small order- had only one piece -but Shannon was very communicative and had excellent…read morecustomer service. Even willing to show me samples and thread colors in person. Product turned out amazing!! Would definitely use again and recommend.

A local shop that had my church logo digitized closed it's doors. We lost our artwork as well as…read moremy company artwork that had been digitized. On a very short notice Outhouse was able to digitize our church logo and embroider a vest as a gift for our new pastor. The work met my expectations, but the time it took well exceeded expectations. Oh, the dog in the office is extremely well behaved, and does like head scratching. No jumping, no barking, just a dog that is happy to see you. We are working up an order at church fog more embroidery,

They printed birthday tees on short notice. Great quality tees and service! Great communication.read more

Such a beautiful store! Katy has curated a great selection of quality brands and designer pieces…read more Everything is very well organized and easy to peruse, and Katy and her staff are really helpful and friendly. I bought a beautiful silk skirt which I can't wait to wear!

Katybird is a fantastic place! Thoughtfully curated with everything from high (Gucci, Celine) to…read moresmall batch (Clare V, Jenni Kayne). A neighborhood place, but also worth the trip. I've had great experience as both as a customer and a consigner. Katy is so encouraging and kind.