I had requested a quote on a new roof. I wasn't having any problems just thought it was time to get a new one. Eugenio came by to inspect the roof and gutters. He was on time, thorough, and informative. He said I didn't need a new roof but the gutters needed to be cleaned out. When does a contractor tell the truth and say you don't need a new roof!!!!!!! This was huge for me. I definitely would recommend them. read more

My building has used Tan's several times over the years with 100% satisfaction. I just had a skylight replaced, also with 100% satisfaction. read more

Our condo unit has used Tan's for several projects, including a roof tear-off. We've been consistently happy with administration, cost & services. I called them yesterday about a minor snafu with a previous job; the workmen were here this morning to correct it! I recommend Tan's Quality Roofing. read more

I don't know when I got to the point in my life where I would be excited to leave a review for a roofing company, but, well, here I am Tan's has been fantastic where several other companies have failed. The flat roof on my two flat has been a problem for ages and after multiple attempts at fixing it with other roofers, Tans was the one that finally got it done - and they've always been great about following up with me when issues have come up. Recently had them put up a new garage roof and I couldn't be happier with the price, quality, or speed with which it was done. Communication is great - and considering I know nothing about roofs, they are really good at answering my dozens of questions clearly and quickly - plus they always send good photos of everything for documentation purposes. Definitely recommend these guys. read more

We currently have a flat roof on our front balcony that was replaced by Tan. They also did the synthetic deck above it. The deck looks great. The reason for the toof replacement was due to leaking in our front bedroom ceiling that poured out of the ceiling light. After having the roof and deck replaced, 2 years later, same situation. We called Tan's yesterday and have not heard back from them yet. I do not even know if they are still in business. It's crazy that you pay so much for work to have it fail after a large storm a few years later and receive no support from the company. read more

Came to fix our leaky roof and a couple weeks after it started leaking again. They said they can do the work over for an additional cost! Stand by your work, if you can't do it right the first time. read more

Have had them do several pieces of work, including a comprehensive garage roof leak repair that involved resealing brick walls and moving a pergola. Most recently had them repair leaks around a skylight. They have professional crews that do great work at a fair price. read more

I have a concrete stucco home from the early 1900's that is atypical for the Chicago area. I talked to a lot of roofers about how they would detail the flashing, sealants, and other details that truly make a roofing system water tight. Tans was the only company that really took the time to understand the specific construction of the home, and provide feedback about how they would approach the work. They were not the cheapest bid, but it was a fair price for thorough and professional work. Recommended. read more

Great communication from Larry and Ryan. Estimator came out when he said he would. We had a balcony and roof that was leaking. Once they took apart the roof there was way more work to be done. They gave us a fair price and got the work done in one day even though it was a 12 hour day for their guys. Overall good experience. read more

They did a GREAT job replacing the flat roof portion of my home. You can't go wrong with this company. They are quality.

Had a garage roof replaced, every step of the process was perfect, fair and competitive price, great communication and the weather did not cooperate... worked were awesome and the work was first rate. Highly recommend Tan's Quality Roofing! read more

We had a roof leak so we called Tan's Quality roofing who was recommended in a neighborhood group. Horrible experience. The gentleman who showed up, Adrian, was rude and dismissive. He seemed put out when I asked him to wear a mask inside our house and he wasn't prepared with one (had to go out to the car to get one). We showed him the crawl space in the attic where the leak was. He "took pictures" standing outside the crawl space. He didn't even look inside or take pictures of the inside. Then he said he couldn't get up on the roof because it required a harness which he doesn't do. He then said someone from the company would send us an estimate (I have no idea how considering he had no way of knowing what the problem was in the less than 2 minutes he spent in the house). Over one week later...still waiting for the estimate. Not that it matters, after that interaction we were never going to give them our business anyway. read more

Needed a small job doing on my garage siding and some soffit work. Most firms turned done the work as too small. Tan's were efficient in getting me a quote and scheduling - even got it done early as window came up in their schedule - work looks great and was done on time. Tradesman were polite and efficient and cleaned up. Will be going back for my next project. read more

We were quoted $4500 to replace the roof on a small attachment off the back of our condo building. The guy who came out to do the estimate put very little effort into looking at the roof other than making some measurements and spending 20 minutes or so talking about his cat. In the end we got a bill for $8000 so their estimate was off by almost 100%. I pointed out that I would have gone with someone else had a known this was the total cost and that I was shocked the guy who did the estimate didn't do a better job. The response from the Tansey's was that the guy who did the estimate wasn't really very good at estimating but that he was good at roofing! I would avoid them in the future. read more

I contacted them via email on their website and got in touch pretty quickly. They came over to give me a quote on time and were fairly priced and finished the job the first opportunity the weather allowed for. It was a small job but if anything goes wrong with my roof again I will be contacting Tan's again. read more

I would have rated him zero if I could. Emailed, called to request a quote. He came out to see our leaky roof but then nothing! After calls, emails multiple follow ups to him but no response. Don't waste your time with him!!!! read more

I had made an appointment for an estimator to come out and look at a problem we are experiencing with our roof. I became unable to meet the estimator but was able to secure another person in the building who could meet them same day/time. I sent this updated information via text to Paul who went absolutely berserk accusing me of wasting his time by not giving him contact information for the appointment. This was in response to me giving him contact information for the appointment. I am still in shock from the psychotic call that happened subsequently. There is something not right with this person and would not want him in my home. Steer clear! read more

We have used Tans for my house and my mother's house - they are always friendly and accommodating! Their work is excellent.

They are great for your roofing needs. Not the highest nor the lowest priced. They do quality work.

If they have to service their warranty, expect a runaround from Paul Tansey, himself. If he assures you that you are "on the top of the list" it is probably worth asking to see said list. If he schedules a time to meet, it is probably worth calling to confirm prior. Basically, he's full of it. read more

I had an excellent experience with Tan's Quality Roofing. It was a major job with 2 new roofs under 2 roof decks. All decking, pergolas and railings were removed in order to replace the roofs under the decks. Three walls around one of the decks were also replaced. The crew was very experienced, always in good spirits and worked non stop. The office continually updated me on the process, and I was shown photos of all of the damaged wood that needed replacement. I highly recommend Tan's Quality Roofing. read more

Just awful service - we had used them in the past and thought it would be ok to use them again. Awful idea. LEsson learned - get a contract from this firm - your own contract. They came back three times wanting more money. And they wouldn't return our deposit. Larry Tan is a horrible businessman. Steer clear. read more

Truly a terrible customer service experience(solely a comment on the experience). Calls not returned, emails not responded to, proposals sent to other non-related parties, etc. I wish I could say better things. Perhaps they are just too busy, but after trying to be in contact for weeks, I found this to be a theme - disorganization and poor service read more

We had a leak in our skylight. They came out and fixed the problem same day and were very reasonably priced. I would hire them again.

Tan's is the only roofer out of 7 I called this summer who sent a real estimate and actually showed up and did a great job. They even took pictures so I could see what was going on up there. read more

I called for an old and leaking front porch roof to be replaced. Larry was very professional and responsive, very easy to deal with. The guys arrived in time and were very nice. The work itself seems fine but I wasn't hovering over their process . I assume they did what they said they would do in the estimate and used the materials quoted. The price came out the same as the estimate so no surprises. I'm not sure I'd call them perfectionists (the ridge cap shingles curve a little--no big deal) but it seems like a decent job, and the price was fine. This part of the estimate "Install individual tin flashing metal intertwined with shingles at base of walls" : not sure if they used an easier/shortcut method but that's the only part I'm not thrilled about. 'the tin flashing is beige and my building is dark red brick. The porch posts are painted beige so I can tell they were trying to coordinate but I wish I had a choice as I would have said match the brick instead (it's not a decorative thing-- but not the worst eyesore either), or use a different technique to seal between the brick and the porch roof that looks a little more refined. I would say that my interractions with Larry Tansey and his workers were positive and so I do appreciate that. I can't stand contractors that are difficult to deal with and unlike some other reviews I had a pleasant experience with TQR. Maybe they made an effort to improve their customer service after a couple bad reviews. I even charged the wrong credit card for the 1st installment and he was really cool about refunding it to charge my other card after the job was done-- did not act like it was a problem at all so that was nice. read more