Took a long dress to be altered. it had 2 layers. She pinned it and while I had it on, she said it…read morewould be $120 total to hem both layers. I told her that that was more than I wanted to spend. I was going to then go change but to my horror, she began cutting at least 2 inches off the top layer. Still in shock, I dressed, paid and left it there. Upon reflection, I decided to go back the next day and pick it up for a refund. She still charged me $20 to do nothing but cut the bottom layer off and pin it! Won't ever return.

Yun tailor/alterations is a dirty and ill kept retail establishment. Windows and floor are dirty…read moreand my clothes came back covered in stray thread pieces, dust and grime. Barely even folded! Work performed was satisfactory but had to take new clothes to cleaners after they had spent 7 days there.

Song sewed casings on my three carpets…read more She wanted to know exactly why I wanted the casings to be sure that everything would work. These carpets are now hanging on my office walls. Song is a very nice lady.

Song's is a reliable seamstress, she does excellent work. My entire family has been coming to songs…read morefor over 12 years and we've always been happy with the quality of work and the timely service. Song is also very good at understanding an idea or concept if you explain it to her. Many things I want don't have patters, but after explaining she's able to deliver.

Fast and efficient, did a simple repair for me on the spot, fairly priced. Great location as well!read more

I left my pieces at Tangs & when I picked them up she didn't even start on my items & I came 2 days…read morelater than I was supposed to get it. Beware if you drop your clothes off Tang will just let it sit there & it's super overpriced! ZERO stars!

The alteration was done without properly measuring the length or using pins. I was simply asked to…read morestand there while the employee walked around me and cut the skirt directly with scissors. I shocked but I believe she had plan and experience. When I picked it up, I found that the front and back lengths were uneven, and the lining underneath was even longer than the outer skirt. She made my new skirt to trash. I moved from California just one month ago, but I was charged $35 plus a credit card fee. This is actually more expensive than the prices in California. The most terrible thing is this place was really rude. Pleae do not go.

Awesome experience for me and my bridesmaids. Mrs. Tang as well as her assistants is so…read moreprofessional and good at what she does! Her expertise and knowledge had us feeling so comfortable in our dresses when we were done.

We have utilized Tang's Alterations for several years. They have always done beautiful work in a…read moretimely fashion. For men or women, they do high quality work at a fair price.

The absolute nastiest attitudes here and what a shame. They do good work but I can no longer deal…read morewith the lack of customer service. For clarity it's not the owner it's Tiffany the manager or customer service lead at the store - however attitude definitely reflects leadership because it's allowed. Train your employee to provide accurate information so that there is no confusion. And if YOUR EMPLOYEE makes a mistake make it right with the customer, especially a customer that's patronized your business for over a decade. If you hate your job and don't value customer service please find a job where you are not working directly with the public. If you can deal with a nasty attitude consistently then this is the place for you!

This is owned by a really nice Asian lady, she is pleasant and very nice. She tailored a suit for…read moreme and it fitted perfectly. The place is always clean and looks like a little bit of her home country inside. I'll be continuing using her service for sure.

We had a solid experience at Juns alterations. The tailor does not budge on her prices but at least…read moreshe is consistent. The work is clean and precise. She also communicates very well about what day the item will be ready by. Patrons also have the option to pay in full the day the items are dropped off or to pay half on drop off day and half when you come to pick up the item.

Great place for alterations! The quality is top notch and affordable. The little man that works…read morethere has military stories for days.

The entire store is covered with cat hair... cats everywhere. I can't walk into the store without…read morehaving a sneezing fit. I rented mess dress for an outrageous price only to get a cat hair covered uniform that smelled like crap. Never again

STORE OWNER IS VERY RUDE! I'm not going to call her the obvious but yeah I'll take my dollars…read moreelsewhere. She literally saw me walking into the store and wouldn't even let me inside the store to ask questions. She told me her machine couldn't fix my zipper and closed the door in my face! This isn't the first time but most certainly my last!

I've used this business for years. They do great work and I've always been satisfied. Location is…read moregood. Plus they are COVID responsible and I appreciate that.

The lady was super rude to me for no reason when I came in to ask about an alterationread more

I was in a wedding that was less than 3weeks away. My dress had just come in (which took 6 months…read moreto arrive). It was suppose to be an off the shoulders. But my neckline was cut lopsided, the sleeves were too small plus they were sewn on too close to the chest part (it looked similar to a dolphin clapping its fins pretty much), the chest area was too big but the back was too small, extremely snug around the waist, & the zipper did not work properly. Every alternation's shop within Montgomery, AL had told me No. I didn't know anything about Patsy's or Prattville,AL. I found them online, I called, & I was told to bring the dress in. I was an Out of State grad student at the time. I can't remember the lady's name but I think she said she was Patsy's daughter. I brought the dress in on a Friday it was ready Sunday evening y'all. She was truly my fairy Godmother. She definitely Bibbidi Bobbidi Boo-ed on that dress. She also let me study on their patio (Omg such a beautiful scenery by the way) as she did some final touch ups. I will travel near or far to have my alternations done at Patsy's again. She was super nice and new exactly what needed to be done. They were also inexpensive. I THANK GOD FOR THAT LADY for making an ugly dress so beautiful. Definitely worth it!!

Military friendly! I needed stripes sewn on with a one day turn around. She took care of me and…read morewould not accept additional payment or tip. You are the best! Thank you for taking care of my needs, truly appreciate it!

The lady who is the new owner has an attitude problem. She had it when Joy was there too…read more Unprofessional, talking about Joy. Now she has someone helping her. Hope they don't talk about her the same. Also, simply asked she keep scrap for me after cutting off and hemming dress. I actually saw her write and put the note on the dress to keep scraps. When picked up...no scraps and didn't seem too bothered about it.