The lady was super rude to me for no reason when I came in to ask about an alterationread more

I was in a wedding that was less than 3weeks away. My dress had just come in (which took 6 months…read moreto arrive). It was suppose to be an off the shoulders. But my neckline was cut lopsided, the sleeves were too small plus they were sewn on too close to the chest part (it looked similar to a dolphin clapping its fins pretty much), the chest area was too big but the back was too small, extremely snug around the waist, & the zipper did not work properly. Every alternation's shop within Montgomery, AL had told me No. I didn't know anything about Patsy's or Prattville,AL. I found them online, I called, & I was told to bring the dress in. I was an Out of State grad student at the time. I can't remember the lady's name but I think she said she was Patsy's daughter. I brought the dress in on a Friday it was ready Sunday evening y'all. She was truly my fairy Godmother. She definitely Bibbidi Bobbidi Boo-ed on that dress. She also let me study on their patio (Omg such a beautiful scenery by the way) as she did some final touch ups. I will travel near or far to have my alternations done at Patsy's again. She was super nice and new exactly what needed to be done. They were also inexpensive. I THANK GOD FOR THAT LADY for making an ugly dress so beautiful. Definitely worth it!!

I asked for button replacement and jacket hem repair…read more Wonderful service great price and was done very quickly. She repaired a school uniform jacket then repaired buttons and loops on a 15 year old heirloom dress. I was very impressed with the quality and cost. I'll be back.

*I visited Ocana's on Zelda in Montgomery. Not the one in Prattville…read more Had suit sleeves shortened. Left buttonholes that look ridiculous! Sleeves are still a little long, plenty long enough to have shortened above those buttonholes. Plus they're different lengths though my arms aren't different. Owner did not care. Said she doesn't do buttonholes, that someone else does them. So she's not responsible? Said they could fix but would cost more and take more time. Was $50 to shorten sleeves and pants. I will find another tailor.

I have never dry cleaned any piece of clothing in my life, but after a trip to New York in…read moreDecember, I decided that my winter wool coat needed to be cleaned. I dropped my coat off by itself for a regular dry cleaning. When I arrived on the date it was supposed to be ready, I was informed that they had lost the belt that cinched my coat and that they were looking for it and for me to come back three days later to see if they had found the belt. When I arrived three days later, they still had not found the belt. The employee told me that I could continue waiting, I could go ahead and take the coat as it is without the belt, or I could file a claim for the missing belt. I decided to continue to wait because the employee said that a lot of times the pieces are found in production. After a little bit more time, I arrived again to check on the belt and pick up my coat. I was informed that they still had not found the belt. My options were to leave the coat there and file a claim for the whole coat or file a claim just for the belt. I decided to file a claim, but did not want to leave my whole coat there so I filed a claim just for the belt, but to be clear the coat is not very useful without the belt that cinches the coat together. After I filed a claim for the belt, I was still required to pay the $27.70 that it cost to dry clean my now useless coat. I will never be using this dry cleaning service ever again and I wouldn't recommend it to anyone who values their clothing. Their customer service policies are horrific and problematic to say the least.

Very friendly staff but do NOT bring military uniforms...twice now they have improperly ironed my…read moreblues shirt creating the "railroad tracks" look of two creases going down the sleeves. I'm an instructor at Maxwell so attention to detail matters. First time I thought it was maybe a fluke and just fixed it myself, but it happened again yesterday and, based on the other reviews here, it seems to be a consistent problem of theirs.

Took a long dress to be altered. it had 2 layers. She pinned it and while I had it on, she said it…read morewould be $120 total to hem both layers. I told her that that was more than I wanted to spend. I was going to then go change but to my horror, she began cutting at least 2 inches off the top layer. Still in shock, I dressed, paid and left it there. Upon reflection, I decided to go back the next day and pick it up for a refund. She still charged me $20 to do nothing but cut the bottom layer off and pin it! Won't ever return.

Yun tailor/alterations is a dirty and ill kept retail establishment. Windows and floor are dirty…read moreand my clothes came back covered in stray thread pieces, dust and grime. Barely even folded! Work performed was satisfactory but had to take new clothes to cleaners after they had spent 7 days there.

STORE OWNER IS VERY RUDE! I'm not going to call her the obvious but yeah I'll take my dollars…read moreelsewhere. She literally saw me walking into the store and wouldn't even let me inside the store to ask questions. She told me her machine couldn't fix my zipper and closed the door in my face! This isn't the first time but most certainly my last!

I've used this business for years. They do great work and I've always been satisfied. Location is…read moregood. Plus they are COVID responsible and I appreciate that.

Highly recommend--very professional and timely!!! I am a repeat customer, and I have always…read morereceived high quality service!

From the owner: All kind of Alterationsread more

Wonderful work hemming a long gown. My new seamstress! Nancy is very friendly. Fast turn around…read more Check her out!

Nancy often "loses" the clothing and then has to find them to do a hurry-up job while one waits…read more Between her and Sew Unique, alterations in Wetumpka is a fckng bust. I go into Montgomery. I pay more in Montgomery yet the seamstress has a guarantee that the items are done on the agreed day or it is free. It is worth it to pay more.

The best in the city. She is so kind and has a good heart. She works so hard to put her kids…read morethrough college to provide them with a worry free lifestyle. I absolutely adore her.

I left my pieces at Tangs & when I picked them up she didn't even start on my items & I came 2 days…read morelater than I was supposed to get it. Beware if you drop your clothes off Tang will just let it sit there & it's super overpriced! ZERO stars!