It's time to shop at another store for my business items, such bad customer service. I was just…read morehere last week what a big change in attitude. You can find anyone to help you find what you're looking for, if you're lucky with the dry attitude they act like they really don't want to be there.

Thank you Ariel! I phoned this morning five minutes before opening and to my surprise the phone was…read moreanswered. That is a good sign from any establishment. Ariel was very helpful, I had many questions on a new venture, I have never done Diamond Art before. She shared my passion in everything art. She gave me some very valid advice on proper tools to use and even offered to price match. This is GREAT customer service! I love Michael's!

Here I am writing a glowing review of a... frame shop? Alas I am! In the week leading up to…read moreChristmas, I called multiple frame shops (some of whom had done work for me in the past) to have two painted canvases stretched. When I compared quotes, Impulse was the most inexpensive by SEVERAL hundreds of dollars. Impulse also quoted an extremely short turnaround time compared to others (literal days vs. weeks and months), which I frankly thought was overly ambitious and probably too good to be true. Nevertheless, I delivered my canvases to their store on Tuesday afternoon and to my absolute shock and delight, I received a call late Thursday morning informing me that my work had been completed. Reader, that was a TWO DAY TURNAROUND. And how was the work? INCREDIBLE. The service? EXPERT. The in-store selection of framing options? VAST. Will I absolutlely be doing business again with Impulse? WITHOUT A DOUBT.

We have been working with Paul for more years than I can remember. I was with him today and I…read morerealized that I have been singing his praise for years but have never posted a review. Sorry Paul. I am going to post the same words I said to you today. Paul takes things (pictures, Collectibles, special items, unusual and precious items) and creates art. Yes, he can frame anything, even a Picasso but, thatnot what makes Paul's work special. Paul can take an everyday item and make it art. He is amazing. Paul has framed just about everything we have in our home. He really is a gifted artist and a hell of a great guy. Thank you

The staff here is amazing!! Went in to try and find some beads to make matching bracelets for my…read moremom and sister for mothers day. Not only did they help me find what i was looking for but even took the time to give me pointers on how to build it myself. Been meaning to get around to take a class just been hard with my schedule but from the looks of it the classes are extremely worth the reward. The bracelets i saw them make were absolutely beautiful and cant wait to make some soon!!

Where has this place been all my life! The selection, variety, and in stock items is almost…read moreoverwhelming. Neat, organized and very well represented by your staff. The woman knew her stuff and helped me for a good while to match a few beads. This was my second visit out to the 'burbs' from The Heights inside the 610 Loop and it will not be my last.

This Place is very much affordable I purchased an Engraved Marker with picture it came out…read moreBeautiful... The problem I did have with this place was the fact that they our open 2days out of the week for a total of 6hours it is impossible to get in touch with them I sent multiple emails after giving my deposit and was never contacted back until about the 20th phone call.. The facilty is just a dirty building with 1very disorganized room...the lady is very rude once she receives the money she has a really bad attitude unprofessional

Taynya helped me out on sunday and did a great job! I love the piece me and my husband painted and…read moreso excited to see the outcome!

I came here for some me time and had such a relaxing time. Staff is kind and attentive and the…read moreoptions were great.

Although I previously lived a cool 5 minutes up the road, I'd been avoiding this Michael's location…read moreforever due to the location. It's situated across from a very busy Starbucks, and the confusion and chaos where the two meet can be overwhelming. On a mission for some faux flowers, I put on my big girl pants, and braved the angsty uncaffinated crowd with the greater mission of finishing my work craft. While Michael's florals are pricey, it's always a treat to find the occasional 99 cent bundle, or seasonal 50% off sale. That being said, there are always items on clearance and always coupons, deals, and sales. Although a bit lacking in their traditional florals department (well, in terms of the selection of reds), this location is calm, organized, and everyone I've encountered has been helpful and friendly. Honestly, what more can you ask for?

My sister's birthday party is today, so we brought in some balloons to get inflated with helium…read more First off the prices are ridiculous, but even beside that we had brought in a balloon we just bought to be filled with helium, so we were charged $10 to fill up the number balloon and it didn't even float. They said there might be a defect with whoever made it and so be it but we asked for a refund because we had bought a replacement balloon there and we had to spend an extra $10 on another number balloon and more helium. And then on top of now spending twenty dollars for two balloons, one of which didn't even float, every latex ballon is $2. They never refunded our balloon that didn't float and said next time to buy a balloon directly from them.

I love going to the mall and spending hours painting. I would give this 5 stars if there weren't so…read moremany loud kids. They don't have a lot of places to sit and get away from the kids. They do have nice pieces, good service, and it is one of the cheapest ways to spend the day.

Bring your own smock. Their smocks are nasty. I'm sure you can catch a disease wearing theirs…read more Cheap place for kids to paint. They enjoy it so I guess it's a winner. I've seen cleaner places.