Folks behind the counter identify the part / manufacturer by looking at a rusted nub or blurry picture. Amazing human knowledge. And relatively friendly folks. Don't waste their or other customer's time! More parking in the back. read more

Outstanding service provided to give me assistance in finding a part for my sink - only $20 - but all my questions were answered. I'd highly recommend these folks - easy parking. Tip- Be sure to bring in the old part read more

U-Plumb-It - these parts all look the same to the average Joe - Hardware Stores Near Me - Houston, Texas

This is my go-to spot for unusual plumbing parts or advice. Yes, it's a small shop crammed with stuff, and they stay pretty busy, so be prepared to wait. But numerous times after foolishly wasting time at the HD or L big box stores I've gone to U-P-I, come away with a solution, and kicked myself for not just making the drive in the first place. As a bonus I've learned stuff just by listening to the transactions in front of me while I waited. Amazing selection of fittings, etc, not all of which is out on display so wait and ask. Yes, the prices on easy stuff like toilet float kits is a bit higher than Big Box or Amazoo but not unreasonably so. Knowledge=Value. read more

I called looking for a specific Noritz Propane tankless water heater and their store rep. Chris was extremely knowledgeable and efficient. He went above and beyond in assisting us with locating this product. We will be working with U-Plumb-It in the future. I highly recommend U-Plumb-It! read more

Best place ever. Only issue is slow service sometimes. I have been using U-plumb-it since 1997 when I moved to Houston in Montrose then moved to the Heights. I now live in Spring area. I will take the drive to do business with them, most of the time. If you need a special part, Big Box Stores are not going to have it. I truly love U-Plumb-it. Everyone there knows what you will need to fix your problem. I say give them a try and chance for your business. Its a small family business. read more

Service is the best and always right on target. They go above and beyond in helping you accomplish what you need to get done. Their pricing is good on all parts and products. read more

Came for a simple tool. No greeting or help, and there was a long line with only one person seemingly working. Store is a mess and so disorganized you can't find anything on your own so you have to ask for help. When I asked, the short Hispanic guy working didn't look at me and just said the tool was "in the back". No further instructions, and no way for me to find it. Don't need to frequent a place that treats customers like that. read more

The best. If you need a plumbing part, this is it. It's where plumbers go to buy their stuff. You wil be standing inline with them at check out. read more

Best plumbing supply store in the state of Texas. Chris knows his shit sometimes can be busy as hell but worth it.

Chris at U-Plumb-it went above and beyond to help me find the right part for my shower. He did not have the part, but he still took time to find someone on eBay that could sell it to me. I highly recommend going to these guys for any plumbing part needs. read more

They are helpful and know they are helping the do-it-yourselfer and even the pro that comes to their shop. Luckily, they are open on Sundays with parts that even the pro plumbing places carry. Don't come here looking for fancy displays and a shiny, new, orderly looking store. They have been around for a long time so you come here for the knowledge and the basics. Parking is very limited but you can park around the corner and walk back to the store. It's worth it. read more

If you need anything related to plumbing, this place probably has it. I was in there earlier this week looking for a replacement valve cartridge for my shower. I was getting only super hot water from the shower, making it completely unusable. I brought the cartridge in, and the guy at the counter knew immediately what I needed. It was fast and easy. The downside is that I paid $66 for it here, and the same item was $40 online. I'm still giving them 4 stars because it was in-stock, the customer service was excellent, and without his help, I really wouldn't have known which cartridge to order anyway. Also, they play pretty good music in there. I recommend this place for your plumbing needs, especially if you need expertise. read more

Has lots of parts. Prices inflated. Knowledgeable. Storefront and interior could be a lot nicer. Attitudes are very off-putting but they did get me what I needed in a pinch. read more

U plumb it saved my weekend. I was on a DIY Plumbing project, well over my head, and found out I was missing some important hardware. I took my mess, and my concerns to them, and they quickly diagnosed my problem, and found the missing pieces and parts for me to complete my project. read more

Had been looking for a specific part and was unable to find it online, had been looking for nearly a week for an outdated part. Came into U-Plumb-It and within a few minutes of talking we were able to find the replacement part and extra stuff we didn't know that we needed. The employees here are super knowledgeable and are willing to help. Definitely recommend this place over Lowe's, Home Depot and ace hardware! read more

I spend 2 days at big box stores getting and returning parts from incorrect advice on how to repair a minor plumbing issue. The team at U plumb it was amazing. Knowledgeable and immediately told me what I needed, actually selling me less than I asked for. The job is.done thanks to u plumb it. And the prices on par or lower than the big box stores I visited. Thank you! read more

I really like this plumbing supply store. I own a small business and home; they always help me with all my needs and treat me kindly. They have a huge selection of fixtures and items in stock. They have great toilets for a good price ADA approved and for residential. I purchased 3 water heaters for my businesses and special water pumps. The prices were very reasonable. Check here before purchasing anything from HomeDepot or Lowe's. Chris special ordered matte black fixtures for my restrooms in my house and they were delivered quickly and looked amazing. Thanks U plumb it and Chris! read more

As the DM's state,.. my husband was 12 people from the door when someone hung the closed sign on the door at 3pm. It's just good Business etiquette to inform people you are closing early so people can look elsewhere for what they need instead of wasting their time standing in a line because they all thought they were going to get inside to find what they needed to fix their pipes. Have a blessed day sir read more

U-Plumb-It - Such great service - Hardware Stores Near Me - Houston, Texas

Thanks guys for being stocked and open. There're a lot of people needing part, and y'all had them. See you Monday! read more

U-Plumb-It - Hardware Stores Near Me - Houston, Texas

We own a small family-owned plumbing company and we work with several suppliers. I decided it was important to write a review for U Plumb It. Out of all the suppliers, this one has the BEST customer service!!! They are friendly, very helpful and they work hard to get the parts we need. If they make a mistake, they fix it and make it right. As a woman in the business, here they treat me with respect and don't look at me crazy! (that's a plus) They answer the phone, even if they are about to close. I appreciate this supplier and will continue to support them! Shout out to Chris - he works super HARD! read more

This store has everything you could ever need in the way of plumbing supplies and the people are super knowledgeable and friendly. And the pricing couldn't be more reasonable. read more

This place is awesome! We called everywhere in Houston and even a few places out of state for our hard to locate part. Julia called us back instead of making us wait on the phone which was great! She called back and had our part. We drive down and it turns out we had the wrong part number which was slightly different and Julia and Fernando both helped us find the right one. Not only were their prices better than anyone else in Houston, they had everything we needed. Excellent service that went well beyond what you typically get. Can't recommend them more! read more

U-Plumb-It - Just one small part of this store! - Hardware Stores Near Me - Houston, Texas

Buyer beware! Caveat Emptor, they do not accept returns. I have been buying here for over 15 years, so it was only natural that I would buy my water heater here (despite the fact that it was $50 more than at Home Depot). When my plumber came to the house, he realized that the issue I had was not the water heater, but rather the water pressure. Since I didn't need it, I tried to return it to U-Plumb-It (within 2 hours of purchase). They, however, would not accept the return. This despite the fact that it was never installed nor connected to the power. The only issue was that my contractor had opened the box. Had I purchased it at Home Depot, Lowe's not only would it have been considerably cheaper, they would have gladly accepted a return. I will never go back here again not even for a $0.50 washer. read more

My father in-law turned me on to this place!! It's the kind of plumbing supply and information source that is sorely needed and incredibly useful!! I failed to get the guy's name but he was knowledgeable, friendly and extremely helpful!!! I can't say how impressed I was and...as my wife sees me writing this....said "Boy you must have been impressed to write a review!" YES I was!! I'll say this... My next project is replacing the disposer and piping under the sink in my kitchen...I know where I'm going.. No more triple trips to the box hardware stores with crappy parts and no help!! read more

Horrible place! Went there first to get my parts. No help at all. Had to go to Southlands because they are such asses here. Thank God for other hardware stores where they want your business! read more

These guys bend over backwards to help you out. I visited this store a few times about a decade ago when I was a little short on cash and doing my own plumbing. The level of customer service I received has been unmatched by anyone anywhere ever since. I've pointed a few people their direction over the years and I'm glad to see they're still in business. I still do some of my own plumbing - and it's a lot less painful now that I know what a basin wrench is (thanks to these guys). read more

The worst service ever. As soon as I walked in the store with no other customers i was told it would be an hour till they finished eating. It was 3:30. Wanted to buy threaded transition from 1/2 to 3/4 inch. Received Belligerent, rude, and incorrect information. Didn't sell me the pipe. Why anyone would ever give business here is completely beyond me. read more

My recent experience at U-Pumb-It was terrible. After numerous promises, the part I needed was never supplied nor ordered. I support small business owners like U-Plumb-It whenever possible vs big box stores and have had good experiences in the past. Most recently, after waiting several minutes in line I spoke with the counter about my needs. The senior employee (owner?) was impatient, rude and vulgar, in spite of my patience in line. He even spoke badly about the junior staff saying they have no knowledge of the business and are just "go-fors". Other customers (professional plumbers) confirmed this behavior is not uncommon and even provided suggestions that the counter failed to offer. I continued to wait but I was impolitely ordered to leave the building and that someone else would assist the next day. I made 2 followup calls which were unsuccessful. I would not recommend anyone use this business. read more

I can no longer recommend this business. Remembering the great experience I had with U-Plumb-It several years ago when we purchased a black kitchen sink and some faucets, etc., I called them on Tuesday to ask if they sold toilet tanks; the gentleman asked "what brand?", which I did not know...and told him I would call back once I got home. I called the next day (Wednesday) and spoke with the same gentleman, gave him the brand info (Crane) and provided the numbers found inside the tank. He then told me that he would have to "look it up" and would call me back. Thursday...no call. Friday...no call. No biggie, he probably got busy. Saturday morning...I decided to pay a visit and made the 5 mile drive, fully intending that if they could not sell me a toilet tank, then I would buy a complete toilet...and relieve my two teenagers of having to turn the water valve on and off every time they used the toilet! When I stated the reason for my visit, the clerk then asked "what is the bolt spread?" What??? Bolt spread??? This is a new twist. What is this, a game of "Gotcha???" Funny thing...I KNEW that it was 5-1/4" and told him! He then thrust his hands into the pocket of his hoodie, rocked back on his heels and, with no remorse or apology, told that he could not help me. Wow. Nice. I thanked him...and expressed my dismay that he didn't bother to ask that one important question during one of the TWO phone conversations that we had earlier in the week. Buy a whole toilet from him? I WOULD have...if he had not been such as jackass. I spent my money at Lowe's. Have a nice day, sir! read more

They had everything you need for plumbing. They are opened all day on Saturday. Very helpful staff that will take care of your needs. They had 3-4 people working on Saturday no need to wait. read more

The counter man had one job, to hand me the correct part. After I got home with it, I discovered that he failed to do his one job. I returned and swapped for the correct part. No apology was offered, which prompted me to give him a piece of my mind. He wished the Covid upon me, which was good for a laugh, and off I went, never to return. read more

Bought a shower set from Home Depot that was missing all the necessary components(this actually happens quite often), so I came here to buy the same one at a slightly cheaper price and the comfort of knowing they don't accept returned items with missing pieces! Best place to go for any plumber, professional or amateur. Knowledgeable and friendly staff will almost definitely solve your plumbing problems. read more

Does this place EVER answer their phone??? I've been calling all day. I don't know how they stay in business.

I'm visiting my BFF's from Dallas. They're sink faucet was nothing but a dribble. Plumbers thought there was debris in the line, low water pressure, etc. The Hispanic guy determined the diverter was the issue and it was. These folks are truly amazing and knowledgeable. Great service and prices! read more

If I could rate U-Plumb-It with more than 5 stars, I would. I've been dealing with a leaking shower valve off and on for years. I would call my plumber, he would replace a gasket, and it wouldn't last. Because of the age of the valve, he said they don't make them anymore and he recommended a complete new shower which would require tearing out the wall behind the shower. I went to U-Plumb-It and they had a brand new valve that exactly matched my old one. The staff gave this novice some brief instructions on how it worked and I installed it in less than 10 minutes. No more leaks. U-Plumb-It has impressed a new customer and I will definitely recommend them to others and use their services again. read more

Very helpful staff, got us what we needed. Everything worked perfectly. Highly reccomend

Tried to go in here to find a simple part for my diy project and the front desk guys acted like I didn't know what I was talking about and should have let other customers (i.e then men) go first since they would be faster. read more

No masks, no gloves, no courtesy, no help. When I owned an old house, the U-Plumb-It on Bissonnet was helpful and courteous. Though I was the only customer in the Montrose store and 3 people saw me waiting at the counter, it took a while to be waited on. The person who eventually 'assisted' me was rude - just plain rude. Instead of trying to fix what is broken, I am going to buy new and have a professional plumber install. I lost my job at the start of the pandemic, but, despite the cost, I will not go back into that store and be treated like that again. read more

These people know their isht! Great folks here, they have a good answer and the parts for most diy projects I blunder. They are usually fast and polite with the occasional snarkiness buts its usually so funny that you cant be offended. Might wanna consider a computer system to track your sales, special orders etc. Might be able to see that taking a return might be more valuable in the customer loyalty or being able to tell me when I could expect my special order instead of waiting for the right person that has the right notepad that has my info. I keep going back because the staff ultimately gets it done right. read more

U-Plumb-It is a one-of-kind family owned and operated plumbing supply store in central Houston. The inventory and customer service are unmatched. If any plumbing needs - including replacement parts, toilets, sinks, water heaters, etc. - are not on the showroom floor, just ask. The item will be in the warehouse or available via special order. The staff is knowledgeable and readily available to offer suggestions for repairing or replacing plumbing needs. It's a go-to store for plumbing professionals and plumbing-naive homeowners. read more