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    Harbor Freight Tools

    3.4 (22 reviews)
    ModerateHardware Stores
    Open 9:00 am - 6:00 pm

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    Photo of Z P.
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    7 years ago

    Helpful 1
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    8 months ago

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    2 years ago

    Helpful 1
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    7 years ago

    Helpful 9
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    2 years ago

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    2 years ago

    The staff at this store are very helpful. Laura helped us out when we were in a bind. Thank you.

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    2 years ago

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    10 years ago

    Helpful 2
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    8 years ago

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    4 years ago

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    13 years ago

    Helpful 1
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    14 years ago

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    9 years ago

    Helpful 1
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    7 years ago

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    6 years ago

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    10 years ago

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    10 years ago

    Helpful 1
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    7 years ago

    In stock priced right great customer service. Great prices, great selections of tools

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    8 years ago

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    11 years ago

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    8 years ago

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    15 years ago

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    Ask the Community - Harbor Freight Tools

    Review Highlights - Harbor Freight Tools

    They wished me merry Christmas and so sweet and left within ten minutes.

    Mentioned in 2 reviews

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    The Home Depot

    The Home Depot

    2.3(49 reviews)
    2.3 mi
    $$

    This is strictly the home delivery department- I find it…read morehard to believe a 14 hour window is needed for deliveries. This is absolutely absurd. Even a 6 hour window would be more acceptable - 4 - 6 hours would be ideal and is issued by anyone I've had deliveries, from furniture to lumber. Update: They were suppose to call 30 minutes in advance. They texted less than 10 minutes before they arrived. As the driver unloaded I went to view the items and open boxes, I mentioned to the driver-this did not look like enough material-let's look at it. As I opened a box...it was damaged tile in addition I was supposed to get 18 boxes-I only received 6, and they were damaged. By the time I looked up, the driver left. He hit our neighbors mailbox in doing so and never returned. The driver ignored me and any communication. I informed home depot, they initially wanted my neighbor to handle the repairs of the mailbox-? Really- I was instructed to contact Sedgwick using a phone #, when I called I received an extortion type survey question; it ask if I would mind...then leaves no option except to complete a survey-then you speak with no one. it needs to be fixed, at home depot's expense. I received a call about an hour later- that delivery was just a partial-they were going to send this delivery in 2 separate shipments. We weren't told this from the beginning either. Home depot needs Another logistics team-this has been very disappointing and discouraging. we had plans for a kitchen remodel - after this -We might be going to someone else to do the work. I will be willing to issue feedback after this is resolved. It seems like surveys and feedback should be requested after a customer receives the service that is expected and an attempt to actually resolve the issue. A survey isn't what is considered customer service in my book-just more red tape.

    Herman was of great help. He helped me find what I needed. He knows great customer service and went…read moreabove and beyond.

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Hamilton Hardware - The product I was trying to return, not dirty as he stated in the store.

    Hamilton Hardware

    4.4(14 reviews)
    4.4 mi
    $

    Ace is a great company unfortunately Jeramie at this Hamilton Hardware does not appreciate…read morecustomers. He refused to take back and item that didn't work. He said it's used and I don't have a receipt. I am part of ace rewards and all transactions are held in the system, which he refused to took up. When I pleaded my case he threatened to call the cops on me. I did not cuss or raise my voice. I had purchased over $300 from Ace in the past month and he thought returning a $25 item was unreasonable. It us unimaginable that Jeramie is in charge of customer service. I will never shop at this store again.

    I recently stopped at the 5230 Highway 6 N. Houston, Tx location. I had so much anxiety going in…read morebecause I had an idea of what I needed but didn't know exactly what it was called. I have had bad experiences with hardware stores as a woman lol. As soon as I walked into your store Jeremy greeted me with a huge smile and a friendly "Hello, how can I help you?" While I fished the screw / bolt thing from my pocket, another smiling face came to greet me (Valerie). I explained to them that I didn't know what the size or what it was called , but i did know that i needed 28 of them. Jeremy gave me a friendly smile and Valerie smiled and put her hand out & immediately said " Right this way." She was quick to help, kept the conversation light and was so friendly. Definitely gave me small town vibes and reminded me of home. I come from a small town where there are more cows than people. This was refreshing for Houston. My trip was quick and painless! Until I was almost finished with my project and realized I needed the same bolt/screw but slightly longer. So, I made the trip back to your store and as soon as I walked in, I got the same friendly service from another employee. Jeremy came from around the corner and recognized me and said, "Welcome back." I said yall were so nice i had to come twice LOL. He helped me get exactly what I needed, and Valerie saw me walking through the store and greeted me once again. These are small things but are so meaningful and set your business apart from The Home Depot / Lowe's etc. You have two great employees in Valerie & Jeremy. Please do something nice for them because when you have happy employees, they will make sure your customers are happy too. I will be visiting your store for all of my future hardware purchases. Thank you A lost & confused woman in a hardware store

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    Hamilton Hardware
    Hamilton Hardware - Out front

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    Out front

    Harbor Freight Tools - hardware - Updated May 2026

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