Now recently it's apparent that this bunch has gotten into the smoothie game & today I tried it out. I made my own smoothie with chocolate protein, mangoes & whipped cream & if you remember what the bagel/coffee was about you not going to be disappointed with this & extra notes they (I suspect) make their special beverages for the month in I think a smoothie style as well & they still do well with everything else in this place & other things (service/ambiance) is still very top notch. Who knew? read more

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I love this place! Been coming for a few years now and the blue cheese and bacon breakfast sandwich never disappoints. The pricing is very reasonable and the service is great! The inside is super chill and great for studying in or just hanging out with friends in. Also they were playing John Mayer!! That's a 10/10 experience right there. read more

Tandem Bagel Company - Blue cheese and bacon breakfast sandwich with an iced latte. - Breakfast & Brunch Near Me - West Springfield, Massachusetts

I had a spicy breakfast sandwich in a jalapeño bagel. It was a decent flavor, but wasn't very spicy. My friend got a coconut lemonade spritzer but it honestly tasted like coffee. Pick up was pretty easy as the station was straight in front of the door. Was greeted by an employee right as I walked in so very easy going place to be. Super clean. read more

Tandem Bagel Company - Spicy breakfast sandwich on a jalapeño bagel - Breakfast & Brunch Near Me - West Springfield, Massachusetts

Love Tandem. Closest to an authentic NY bagel in the area. Here for my bagel run. Service is quick. Super clean. On street parking. read more

Tandem Bagel Company - Tandem Bagels - Breakfast & Brunch Near Me - West Springfield, Massachusetts

The food is always excellent and the folks who work there always seem to care about getting your order right and timely even when busy!

Once again, the food was good, but the service was simply beyond terrible. It's as if there is no management nor leadership and it's all college age students wandering around aimlessly without any unifying purpose. Walking in and placing an order for a bagel should not result in a twenty minute wait. Sad to say, avoid at all costs unless you have unlimited time to spare. read more

this is my favorite place to go. Every single time I go. I am very happy and my stomach feels very happy.

LOVE Tandem, but very sad about my smoothie this morning. I usually go to Tropical Smoothie, but I decided to try something more holistic. I got the Green Goodness smoothie. It was a BEAUTIFUL color, however..... this was blended bananas with some milk. Literally straight bananas. I don't think anything else was put into the smoothie besides bananas. It was gelatinous and not very cold. I tried to get through it, but ultimately had to throw it away. $9! That's too bad. read more

Tandem Bagel Company - Green not so goodness smoothie - Breakfast & Brunch Near Me - West Springfield, Massachusetts

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how is it possible to order a coffee (self serve cram & sugar) and a bagel (not toasted) with cream cheese and wait 22 mins before finally walking out without the bagel because it still wasn't ready? I counted at least 7 people working. Unacceptable for someone on any sort of schedule. last time I'll subject myself to that. read more

We decided to get breakfast from here one day so we ordered online and went to pick it up. I got the spicy egg sandwich on a garlic bagel, which comes with jalapenos, spinach, bacon, cheddar, and chipotle mayo. I didn't get it with bacon, and didn't substitute it with anything else. It was good, but it did feel like it was missing something. I loved all the options for bagel and cream cheese flavors, and would've loved to try their double olive or jalapeno cream cheese. It was busy when we arrived but our food was ready on the pickup shelf. Seems like a great choice for a local breakfast spot! read more

Tandem Bagel Company - Spicy egg sandwich on a garlic bagel, no bacon - Breakfast & Brunch Near Me - West Springfield, Massachusetts

Small chain bagel spot serving up a wide variety of fresh bagels and cream cheeses They also do bagel sandwiches, have a wide variety of coffee & espresso drinks, & make their own smoothies Lots of seating inside I got a sesame seed bagel with veggie cream cheese & a vanilla late. -The bagel was high quality and very fresh, but it must have been too hot when they put the cream crease on it because it was all melty and falling off when I got it. -The vanilla late was not the best 8 read more

Love coming here with the family. Best bagels around by far and the coffees are always good too.

Just ordered two bagels this morning, somewhat disappointed didn't taste any Asiago cheese just a hint of garlic and didn't see any spinach. My favorite is the cheese garlic bagel which they were sold out of. Would have given 5 stars but this bagel fell flat. read more

Tandem Bagel Company - New Florentine Bagel with Asiago cheese,spinach and garlic - Breakfast & Brunch Near Me - West Springfield, Massachusetts

Stopped by for breakfast and did not disappoint at all. The store is very clean with a good amount of seating. The breakfast sandwich tasted super fresh and I really loved it. The person who took our order was very polite and kind and even let us know that there is a 20 minute wait which is nice to know ahead of ordering. To skip the line and not waste any time, just order online. read more

Tandem Bagel Company - Sweet Tandem Sandwich - Breakfast & Brunch Near Me - West Springfield, Massachusetts

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Unexpectedly in Springfield and needed a caffeine hit. I randomly found Tandem Bagel. Instead of a bagel I had an apple bacon scone. The scone was served quickly when I paid but I had to wait forever for the drip coffee. Lots of workers behind the counter that didn't seem to be in sync. Many other folks waited too for their beverage. The dining area was full and everyone seemed to enjoy themselves but I think the key takeaway is don't be in a hurry! read more

The bagels are great, but shockingly the "egg& cheese" is just a dry, premade egg pattie that doesn't taste anything like an egg. I can't believe a breakfast bagel place doesn't use real eggs and make them fresh read more

Really? Who in the food/service industry thinks this would be delicious? I bet their cost are sewed due to excessive butter. read more

Tandem Bagel Company - Really? More butter than bagel. YUCK - Breakfast & Brunch Near Me - West Springfield, Massachusetts

We used Tandem to cater a brunch. I cannot say enough about how great everything was! The bagels came sliced and fresh, the lox platters were beautiful and inviting. Fresh fruit was cut perfectly and well ripened, just right! The hummus was greatly enjoyed along with the veggie platter it came with. The catering person( whose name escapes me) was wonderfully communicative and professional. The food which we opted to have delivered, came 15 minutes early and was thoughtfully all carried and placed on the tables. I cannot say enough about how great Tandem was to work with. read more

GREAT BAGELS and will continue to go to the West Springfield store but probably not as often (2x week) as they are pricing themselves out of my market.....2 breakfast sandwiches and a lemonade for $36 and change. The culprit was adding bacon on the sandwiches. $4.59 each for 2 small thin slices. I won't make that mistake again! But the food is good there. read more

Love their bagels! They're always so fresh and delicious! The cream cheeses go so well with them as well. My favorite is their spicy sandwich on an Asiago bagel! read more

The BEST bagels made fresh daily! I love all their egg sandwiches and how they have so many different options for bagels. If you love bagels I highly recommend trying Tandem :) read more

Tandem Bagel Company - tandem cream cheese and bagels - Breakfast & Brunch Near Me - West Springfield, Massachusetts

tandem bagel company store in west springfield, ma has excellent customer service and bagels and espresso coffees. i tried it yesterday and went back today for my pretzel bagel sausage, egg and cheese sandwich and the most delicious tasting iced mocha toasted marshmallow espresso since society coffee bar in taunton, ma. the employees are very patient and helped me find the iced espresso drink that i was looking for and even suggested if i wanted even sweeter they could add a few liquid sugar pumps in and that made it even sweeter ( i love sweet chocolate drinks) and it tasted deliciously. i now have a local food and drink shop that i love read more

Tandem Bagel Company - LARGE ICED CHOCOLATE MOCHA WITH TOASTED MARSHMALLOW AND 4 PUMPS OF LIQUID SUGAR LATTE - Breakfast & Brunch Near Me - West Springfield, Massachusetts

I grew up with the best bagels from New York. These are like bread - not crispy hard crust - it's like eating a bread sandwich . Not something I would eat again . Sorry read more

Didn't know till today they had a Tandem bagels in West Side!!! Absolutely love this place! Bagels are magical. read more

Tandem Bagel Company - Breakfast & Brunch Near Me - West Springfield, Massachusetts

I come in to order some bagels for my wife and myself. The guy taking my order was very rude. I ordered my food (asking with no egg because of allergies) and then he comes out of the kitchen with attitude telling me he can't make my bagel anymore because somebody else ordered it before me... I asked him what that means and he had a little fit while explaining. So I asked for another bagel. He brought me out my sandwich 15 min later with egg on it. Would not recommend ordering here. read more

Excellent menu. Very nice courteous staff. Very consistent with products and service.

Love the decor, so beautiful and spacious, workers were very nice. Delicious bagels. I have a bagel with cream cheese and it was excellent. My sister had egg sandwich on focassio bread. She didn't like the egg which was pre formed, instead of freshly scrambled. Not sure how they cooked it. But we enjoyed sitting there, great ambience. I would go back. read more

Good bagels - but they NEVER get an order correct. Forget things, and make bagels incorrectly. Their Hadley location is a lot better.

All I ordered was two bagels and it took me over 25 minutes to get them. I do not suggest coming to this place to get a bagel. Better off going to Dunkin' Donuts!!! read more

We reside not far from this new location which opened up across the street from the U.S. Post Office and is around the corner from Town Hall and the West Springfield Police Dept. There is ample parking for free on the street directly outside of Tandem Bagels. Or, you can park on the street around the corner with a 30 Minute Limit. Staff here is young and polite and they show a willingness to work. The Bagels were pretty good and good in size as well. Price was fair for what they give you. Per the staff, they start preparing Bagels around 1:00 AM EST in their South Hadley, MA location and then they load them up in their trucks and deliver them to the other locations in the region. It's a cool inside, comparable to a Starbucks with clean lines, clean interior and also spacious interior. Stop by and order some Bagels and eat there or take some To Go. These Bagels make great Tuna Fish or Chicken Salad Sandwiches. Also, you can cook up some Eggs, Cheese, Ham or whatever you want and make your own Breakfast Sandwich that none of the Fast Food Places can compete with. If you know what you are doing and don't burn your home down. If you don't know what you are doing in the Kitchen, get these people to do it for you. They will gladly do so! read more

just dined here and had a very bad experience. while ordering, ani s took about 10 minutes to take an order for two bagels with cream cheese and two coffees. she asked me how I would like my bagel toasted (???). she could not figure out how to use their system and kept adding things to our order that we did not ask for. she then proceeded to ask me three (3) times how to spell my name. I have a rather simple name, and I spelt it out for her each time. when they FINALLY called my order, after a long wait, my name was spelled incredibly wrong on my coffee. minutes later, my bagel order was ready and my name was yet again spelled wildly incorrectly (a different spelling than on my coffee). Steer clear read more

Tandem often messes up orders and is WAY overpriced. The food itself us meh but the service is really bad.

I visit this location regularly and I think they do a great job from top to bottom. Staff is on point, product in on point, just a solid establishment! Great addition for West Springfield. read more

Best bagels in the valley hands down! I'm always blown away by how tasty and fresh their bagel sandwiches are. I used to always stop by when I was near the Easthampton or Hadley locations. Super happy they finally opened a location closer to me. This will be my new regular bagel spot. 1,000/10 read more