Wonderful place to get my lash lift. Clean, professional and beautiful setting. I get to relax and…read morenot worry about a thing while I'm pampered for the hour I'm there each month. Highly recommend!

She was able to help me out doing my make up at the last minute. The look she gave me was perfect…read moreand exactly what I wanted. She was super nice and made me feel comfortable through the whole process.

I went here for a spray tan a few years ago and it was one of the most unproffesional treatments…read morethat I have ever gotten anywhere! I was led to a back room that looked more like a storage area than anything else. The room was dark and crowded with boxes and I was asked to take off my clothes and stand on what appeared to be a dirty/ stained carpet sample. I recieved my spray tan and waited there for it to dry enough to put my clothes back on, pay and leave. This was the second time that I have been to this place and I won't go back nor will I recommend it. The tan was ok but could have been better applied.

I went here with my mother in law for a nice afternoon. She had a facial that was great. I had…read moreschlack polish done by Ronda. She was mean distracted and did a terrible job. My nails have bubbles in the polish. My skin was painted to my nail. The tips weren't covered all the way and look cracked after an hour. We both got pedicures as well and Ronda did my mother in law's. It was the most unrelaxing pedicure ever. She pulled at my mother in law's leg and seemed irritated the entire time. My pedicure was done by another woman and it was quite nice. Overall our experience was not a good one. The building had little parking and looked a little run down. The inside looked 'artsy' with an unfinished floor and poorly textured walls. I will not return here ever.

DO NOT GET SPRAY TANNED HERE. This lady is a scammer that didn't know how to be accountable that…read moreshe didn't do a good job. It would be nice if even one business owner could just own up to their mistakes. I'd never been tanned before. I've seen it done good and bad. I was willing to pay anything and do anything I had to just to get a good one. Got to the business she asked what shade I wanted and I showed the makeup pallet that was the right tone, she didn't even ask to look at it closer. I said I wanted my body and legs to match my already a little tanned arms and we get going and it was about 5 mins long and it was over. Before I got dressed I pointed out some blotches of uneven spray, she says oh skin absorbs different sometimes. When it was clear she was just spraying my skin closer in those spots.. I mean we've all sprayed painted.. so I left with concerns already. I followed everything you said to a T. Went home and took a nap, didn't sweat, didn't wash my hands, didn't touch it, wore loose clothes, rinsed after 8 hrs in cold water and it looked like crap. I literally didn't use soap or lotion or anything for a whole day before this and exfoliated my skin both the night before and the day of. Every single thing she asked and some in my opinion. I've seen people get bad tans before so I took it pretty damn seriously to not look stupid. When I left the appointment she said oh feel free to contact me if you have any questions or concerns. So of course I did send her pics of my displeasure. She opened it and didn't respond. So two days later I sent another message saying I wasn't happy she didn't respond and all I get is some generic message as to why it didn't work for me, when I know full well she's just making excuses instead of offering me a touch up. Blamed everything down to hormones as to why my tan didn't hold up. So I was pretty unsatisfied with that considering I drive two hrs for this treatment living in Oakridge and it being in Eugene. She later said: "Based on your messages It was made clear that you wouldn't have accepted a touch up. (Which is bull) Your messages have been unkind and youre threatening a bad review rather than communicating effectively. I've been an aesthetician tanning for 8 years. I've never had an issue with my solutions. If you'd like me to tan the rest of your body I can do it at 445pm today." She said this knowing I was on vacation as I had said it many times in talking and after I had already needed to get frustrated from her lack of customer service. She also made it very clear no matter what review i leave that she and her associates will respond "appropriately" but the only response is that she did a bad job and instead of responding to my messages when I shared my displeasure she makes every excuse she possibly can to not make it right. She's young with four kids so she thinks she's worth $40 for 6 minutes of crappy work... idk what her "associates " would have to say considering no one else was in the shop at the time.. so once again a warning this is a scam.

i had the most amazing lash lift/tint & brow wax! could not recommend more! clean space (lots of…read moreparking!), friendly atmosphere and great prices! ps....also a small female owned business and that is important to support as well!

Stay away! And if…read moreyou are THINKING of getting a gift certificate for someone here, reconsider. I received one and have had nothing but issues trying to redeem it. I wanted to do a spa day with my daughter, but three years later we still haven't been able to. Too many reasons to list them ALL. If I didn't mind throwing away a $300 gift certificate I wouldn't step foot through their doors.

Diva for a day (a non profit organization gifting cancer patients with a spa day) gifted me a spa…read moreday, and I got to pick ANY spa I wanted to go to in the state of Oregon, and I chose Gervais, based on reviews, even though I've never been! The spa is supposed to make the cancer patient feel like a complete diva, and make it a very personal experience, and I did not experience any of that at the salon, as a matter of fact, it was quite the opposite! Almost every other salon I have seen cancer patients go to all throughout the United States, have made this experience wonderful for other cancer patients, and have even gifted them a bouquet of roses. I did not get greeted personally and nobody had any idea why I was even there! Not the massage therapist (who was extremely kind and wonderful by the way, and the massage was decent), not the aesthetician for the facial or even the nail tech (who is completely unexperienced, and it was probably my worst pedicure ever)! The facial aesthetician actually tried to upsell me, until she found out all of my services were prepaid for, and then she literally stopped talking and took me back to her room and started her facial process, which was extremely odd, especially considering the fact that she constantly kept checking her phone and then touching my face, very unsanitary, and she was extremely loud opening and closing cabinets, and it was very non-relaxing! Kesha should not be allowed to even touch her phone while she's giving a facial! I am very bummed. I decided to pick this salon over other ones I was considering. I feel extremely ripped off, and do not feel like I was taking care of properly or even acknowledged for the reason I was there, or the experience! I do not, and will never recommend this salon for anyone! They clearly do not care about their clients or organization sending clients their way for special days!

I was super nervous too go to a beauty store honestly, I'm not a super girly type of lady but I've…read morebeen trying to embrace myself a bit more! Everyone was amazing I wish id gotten the girls name who helped me first but everyone had amazing recommendations and was super sweet. loved the girl with dyed hair, super sick look! I ended up buying the philosophy fresh cream red velvet and crumb couture and love love them! Thank you for the amazing recommendations!

I was here today and wanted to shout out staff member Krystal who was so helpful and kind!read more

Excellent service -great facial Convenient- good parking…read moreGood availability Recommend

I got a facial here and an eyelash tint/lift; they were both amazing! Great service and relaxing…read more Nina was kind and attentive during the whole service. Overall, I definitely plan on coming back here again!

It had been awhile since I got a Brazilian and I was just visiting my hometown and Kayla was lovely…read moreand made my experience that much better by just making small talk and not being in silence the entire time which I really appreciate. So thank you

Visiting Eugene and turned to Yelp for a waxed suggestion and came across Urban Waxx and I wasn't…read moredisappointed. Amazing experience with friendly staff, clean facility, easy to find location in great area of Eugene. Even though my appointment was quick I was offered drinks and snacks always a nice perk. Things to know: The doors are locked and 20 minutes before your appointment you are given a door code to enter. Super easy. Lot's of parking available in 5th street market parking up to 3 hours.

I went in to see Sophia for a tattoo removal, and it was an amazing experience! She is extremely…read morekind and knowledgeable, and even though I was a little nervous, she made me feel very comfortable with the whole process! Highly recommend!

Thank god I found this place. I shopped around for laser treatments and I was really stressed…read morebecause all of them seem to have these high pressure sales situations where they try to get you to buy a million sessions for the rest of your life. This is LITERALLY the only place I could find that had their prices clearly stated - and honestly those prices were also the most affordable I could find. The place is super nice and clean - high end for sure but the people working there are so nice and welcoming I didn't feel out of place for someone who isn't used to that type of setting. I truly CANNOT recommend this place more - I wish every beauty treatment place treated me like this . Ale did my treatments and she was AMAZING. Made me feel very comfortable and she was so kind. She also had me in and out of there FAST and I mean FAST, without sacrificing quality. She made sure every inch of my treatment area was covered which I have had an issue with in the past with other places. She makes sure you get your money's worth and covers everything. Sorry for the long review but I just am so glad I found this place. I just am so pleased.