I called ahead and spoke with Mel regarding my shipment since it was going international. When I…read morearrived a few hours later he knew who I was and was right on top of getting everything together. He took special care and the time to make sure everything would ship correctly, patiently waiting while I confirmed physical address where items were to be shipped. I highly recommend them. Easy access and friendly. Mel even took the time to try and figure out a way to save me some money on the shipment.

I got the pleasure of being helped out by Mel Phillips. Started by opening the door for me as I'm…read moretrying to get this 80 pound package through the door. He automatically knew I didn't have what I needed for my customers parts to ship. Instead of turning me away or brushing me off he took care of everything. From making sure I had all I needed, to just being super informational and willing to help. Mel is on his game at all times. Thanks again boss man.

Ok, watch this place. They always say, just drop your stuff and we will take care f it.Well I got…read morecharged back 40.00 for something I dropped off and never got back to Amazon.when I asked them about it, they where really rude.Make sure you get a receipt so they don't keep your returns

After Bank of America couldn't notarize our form for us, we walked across the parking lot to UPS…read more They can attach a notary page if there's no spot for the form to be notarized which is what we needed. It costs $5 per form you need notarized which seems crazy for something that took less than a minute, but we had no where else to get it done for free. It was a quick in and out for us. They were friendly. No major complaints.

The customer service here is terrible; the person behind the counter is rude. Apparently if you…read moredon't fit a certain demographic you're supposed to scan your own packages.

The 3 gentlemen at this store are seriously the nicest group of men ever. They're always so…read moreprofessional, so FAST and so efficient. I walked in and there were 9 people waiting to be seen.. I kid you not they worked so well and so fast that the line moved in mere minutes. I didn't wait for more than 5 minutes! They always provide great notary service for a great price too.

I have been using Postal Route for my online Etsy Shop "NoirVeda" business street address. As a…read morebusiness owner I want to keep my home address separate, so this works perfectly. I sell Ayurvedic organic skin products and growth serum for hair. So far I have not had any issues. If something is returned to me they will scan and send me a email. I can decide if I want to pick up the mail, or have them deliver to me at home. So far Im a happy customer! @glampedlife

Top notch customer service! I can't say enough good things about this place. I drive an extra 4…read moremiles instead of going to the Fort Mill post office. They are quick, friendly, and reliable (unlike the PO). I receive a transaction email as well as an email when a package has shipped.

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

I stopped in here to complete some office work. I need it done at SAP and the young lady Yvette was…read moreso patient helpful with me. It took me a while to get through the screens on my MacBook in order to print out my work. She was able to take her time and help me. I looked around and as always every time I need office supplies and school supplies it's here!

Copy Express printed a small order (12 copies of 280 pages each) for me. They took great care…read morethrough every step of the process and suggested several approaches such as best paper weight, best binding, best cover material, etc. Also explained how to keep the cost down. They offered the lowest price of all printing companies I contacted. I highly recommend their services.

I am working with Ben for the 1st time and he is so great! Not only is he extremely responsive and…read moreable to do a quick turnaround job for me, he called to walk me through how to set up the document for printing. AMAZING CUSTOMER SERVICE!

This is probably the best print shop I've ever been to. They were so kind and reasonable. Would…read morego back here in a heartbeat.

I stopped by on 7-14 to ask if they could do a small printing job. An Incredibly rude woman…read moreinterrupted my request to ask that I "start at the beginning" She was unwelcoming and impatient.

Unfortunately when you live in Fort Mill, you have VERY few options for office supplies…read more In the past, I've been to Office Max in Rock Hill but there selections are not great. It's also near impossible to get someone to assist you. I was looking for desk drawer organizer and all the ones at Office Max were so small. I checked Amazon and the big one that was adjustable was made of bamboo and was over $70 bucks, bamboo, really? Before COVID there was a Staples in Rock Hill but it didn't survived the pandemic. I liked the store though, easy to navigate web, easy to order on line, friendly staff and good prices. So I decided to make to make the drive to Pineville, NC which is about a 30 minute drive for me. It's in a dense heavy traffic area near the Atrium Hospital so I usually try to avoid that area. It was worth the drive today. I had a relatively good experience except for when I entered. There was no trash can at the store entrance. When I walked in, I looked around and again no trash can. I had just eaten some fast food and hand my hands full and didn't want to be walking around with all that in hand. I walked behind a service desk looking for a trash can and some guy, said 'hey, what are you doing'? I said looking for a trash can. He said 'there is one in front of the store'. I told him I looked when I came in and didn't see it. He said 'oh, you have to go around the corner'. OK great, I did but it was such a pain. Not a good experience, I know there are trash cans in the store somewhere, he just didn't want to help me. I found several options for the drawer organizers and picked out three different options. I figure one had to work and if not, I would return the others. Turns out, they all worked great. The check-out was a bit challenging. It was soooo busy, of course two days before Christmas, to be expected. There was only one lady on the register and she was actually taping up a box to go out with UPS. When she got to me, she apologized and she asked if i was a member of their Rewards program. She explained the benefits and features and I could hear people behind me complaining. She signed me up and as I walked to my vehicle, there was a shady character who was following me. I turned around to confront him and he walked away. Parking in this strip center is TERRIBLE! There are no stop signs where there should be and signs where there shouldn't be. All to make a busy parking lot prime for honking horns and angry shoppers. All I could do was hum 'peace on earth, good will toward men'

With all the technological advances sometimes you still need copies of documents, posters, mass…read moreprinting, business cards, etc. Use these services so we can keep them on a budget. Computer programming and desk/office supplies readily available for purchasing. I saw two computer for access documents perhaps for your email so you don't have to travel home etc. Copier machines available as well. I had some papers laminated for ongoing referencing and cheap. Staff is quick and ready to help.