I really want to warn small businesses like mine.
I just got horribly horribly ripped off by them. This has been an on going thing. I was always patient. But it is unbelievable. Not only did they not refund nor send me my books. They wanted to charge me for something I didn't owe. Then their "help" was just "clearing" what I didn't owe and not giving me anything back. But what hurt me the most, was their completely inhuman way of handling the situation. I asked them very politely to please NOT CALL ME if they weren't going to help me because I was going through a lot. Guess what? they called me to repeat the same thing. No, we're not giving you your money back. No. We're not sending you your books, and yes, we will charge you what you don't owe us.
I'll put pictures in the comments if I can find how to do this. read more