This review is specifically for Tamy! I have been going to Tamy for has to be over 5 years now and I can't believe I have not written a review yet. She is truly a professional. She loves what she does, punctual/sticks to her appointments, and listens to her clients. When I first went to her, I had full natural hair--super boring and I wanted to do something fun. We did a full chop to shoulder length hair and did babylights. Looking at her portfolio, and consulting her about what would look good on me, we decided to do babylights with money pieces to really brighten and frame my face. It was a hair transformation I didn't know I needed! I've been hooked ever since and now only trust Tamy to work her magic on me. And obviously when I had my wedding in December 2024, I of course booked with Tamy to get me looking my best. I asked for my hair color to be close to my natural hair color, I didn't want anything too different for my wedding pictures. Tamy knew exactly what to do, and even cut framing pieces for me so that my hair/makeup artist would have pieces to work with for my up-do. I will continue to go to her because she is professional, her prices are very reasonable, and she listens and exceeds my expectations every time. For the salon itself, I've always had friendly interactions with the staff there. Parking can be tough on the weekends, but parking lots and structures are readily available for a few dollars so I always pay for the 3 hours that I expect to be in Tamy's chair. Location is also amazing being in downtown Burlingame. read more

Love Tamer Mickel Salon. Staff is very sweet. There a couple woman who always say hello and Armando one of the few men who work their always has a huge smile on his face & the owner. I make sure I always buy my hair products from here due to a small business and how I'm personally treated. Front desk Tawfiq is my favorite! He's always positive and has a warm loving very kind attitude and he's always nice to anyone and everyone who walks through the salon greeting them asking if they want some sort of beverage, very nice to be greeted by such nice people. I will always come here as long as Tamer and Tawfiq own the salon, I love supporting a family owned business especially in these hard times. read more

Tamer Mickel Salon - Cut & color by Lexi Baba - Hair Salons Near Me - Burlingame, California

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This review is specifically for Marwan. I recently had went to him and wanted to do balayage to my hair. He then told me he doesn't use bleach on his clients. So i didn't know what to expect. My hair came out like old school highlights. I told him this is not what i wanted. I do not recommend anyone to book with him at Tamers salon. Even his customer service wasn't pleasant. I even paid to blow dry my hair and i walked out with wet hair. I won't be coming back. read more

This is the tale of three sisters who were born with beautiful curly hair and as they aged and got busy struggled to stay pretty. About 7 years ago, a gorgeous , magical hair fairy, named, Janna Dughman worked her magic and tamed their locks with perfect cuts, and for me keratin treatments, and kept the grey away. Janna is an artist with color and blending highlights. She is professional and a perfectionist. She is also a very kind person who listens to her customers but will give good advice and superb product recommendations. Janna works mostly weekends now, as she is raising young girls, but she puts so much care into everything that she does, that it is worth waiting for an appointment with her. I am the oldest and most spontaneous sister. Occasionally i get frustrated with my hair and i wait too long between appointments and act on a whim- I am always sorry and pay the price for " cheating " because i was on vacation, or saw a Groupon. Alex my middle sister is loyal and methodical and always follows the rules. She knows what works for her and never goes more than 6 weeks between appointments. Vanessa, our youngest sister, who got the enviable wavy, honey colored, least frizzy hair is the most like Janna herself, a perfectionist with super high standards. She was a city girl for decades and probably would have continued to trudge to San Francisco had we not raved about Janna. She was wary prior to the appointment, but has been a faithful customer since. My sisters and I are tough customers with tough to style hair. We have a lot of it and it is curly and frizzy to varying degrees. My sisters are natural blondes and I am brunette but all three of us are battling gray at 52, 49 and 43. The middle sister has the blonde ringlets and Is the one who found janna Dughman first. Seven years later, most weekends at least one of us have an appointment with Ms. Janna at Tamer Mickel. The salon is great and I have heard good things about other stylists,... But this story is about Janna and how the Lehr sisters love her and how, due to Janna's magical powers and superior skill with curly hair, they are all living happily ever after! read more

Tamer Mickel Salon - Hair Salons Near Me - Burlingame, California

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Such a great salon and I'm grateful that Laura Wells takes such great care of me and my hair. Highly recommend.

I see Laura at Tamer Mickel and love the services that have been performed. Hi lites, color and cut have been great. She is super friendly and really listens to what her clients want! Always pleased! read more

This review is for Tamy! I've tried quite a few hair stylists for the past few years and I finally found the one!!!! I told her I wanted to get my hair ready for engagement shoots, so slightly back to my natural color but with different tones for dimension, and she totally did that for me! She's really good at her job and does it quick but well! She is also incredibly friendly and wonderful to talk to. Booking was super easy and she was very responsive to all my texts. The salon itself is very clean and spacious. There were a handful of clients when I was there but I still felt like I had my own space. There's mainly metered parking nearby so make sure you put in enough time for your session. read more

I followed Laura, an amazing stylist, to Tamer Mickel Salon, I highly recommend her and this calming salon! Laura is the ultimate hair care professional, and she's very responsive with scheduling requests too. read more

I got full highlights done by Marwan last week and I have gotten so many compliments on it!! I highly recommend this salon. They did such a good job! read more

Tamer Mickel Salon - Hair Salons Near Me - Burlingame, California

Laura Wells does a fantastic job with my naturally curly hair. She also has a very gentle touch. And so I can heartily recommend her for men's styling on top of the many endorsements of her styling for women that you can see her as well. She's also really good and flexible with scheduling and providing a reminder before each appointment. read more

My favorite and only hair expert, Laura Wells is now at Tamer Mickel Salon and I cannot recommend her talented skills and great chair side manner enough. Her patience and care, as well as her warmth and wisdom, make every visit enjoyable...and my hair looks fantastic ( no small feat) as well. read more

My hair is curly. Not a little curly, VERY curly. Brazilian blowouts have been a godsend and I get one every 3 months like clockwork. Many salons offer the treatment but to truly appreciate the transformative nature of the product the application is *really* important -- you need a stylist that is patient and thorough enough to carefully get every strand. So when my long time stylist stopped doing hair (gasp!) it took nearly a year of trying out different high-end salons and getting satisfactory but not great results before I found Christina. Christina is AWESOME. She's a pro. She did the same treatment I had received at other salons but the difference noticeably better after doing the Brazilian treatment Christina. And now that she's at Tamer Mickels salon she has access to even better tools for the job -- including a giant air machine that sucks up the fumes. It's like my favorite superhero got even more super powers! I can rave enough about her, I can only say I am so grateful to have found her because Brazilian blowouts are a time-consuming and pricey treatment and having the right person do them makes a world of difference. It's also a long time to sit in a chair so it doesn't hurt that she's an absolute sweetheart. read more

LEXI BABA is truly amazing. I went to get a re-touch, cut/ style for myself, and H/C for my 2 daughters for the first time. Lexi was able to get us in right away. She knew exactly what we wanted without us having to explain so much. It was an amazing service. We LOVED the results. She was super fast and efficient, and all 3 of us got done in less than 2 hrs. She is also an amazing therapist, haha, listening to me the entire time venting about personal stuff... I can't wait for my next appointment with Lexi. I highly recommend her. read more

I've been seeing Camilla Lips for color for years. She's quite skilled and experienced. She's efficient and meticulous and the end result is impressive. I highly recommend her! read more

We come here to see Armando for my son's hair cut. We followed Armando from his previous salon. He does a great , smooth fading job for men. Seamless :) And the salon staff is so warm and friendly. They are all just so great. I love coming here. read more

Brittni has been doing my cut and color for years! She is always happy and excited to see me when I come in for my hair appointment. Brittni is extremely passionate, talented and educated in different hair trends and techniques to make her clients feel amazing. Brittni is EXTREMELY clean, sanitized and organized to make her clients feel safe and healthy. She will listen to the needs and wants of their clients with having you leave the salon excited to show off your hair. SHE IS THE BEST! read more

I've been following Stephanie around like no other! This salon is great, has the most up to date products but aren't pushed on you like at other salons. I've been commuting to see Stephanie from the South Bay! She gets my blond needs without bleaching my whole head! read more

Tamer Mickel Salon - Hair Salons Near Me - Burlingame, California

This review is for Tamy. It's been a long time since I reviewed her, so I think it's time to update my review. I've been going to Tamy for more than 5 years. Each time, she cuts my hair just the way I want it. The amazing thing is, my hair just falls into place after she cuts it and it grows out beautifully! She has cut down on her work hours, but I'd definitely wait for an appointment with her rather than to chance having somebody else cut my hair! Thanks, Tamy!! read more

It's a very unwelcoming place. The receptionist was hard to hear, didn't ask how things went and didn't even know how my stylist accepted payment. My hair stylist was in an odd mood that made me feel so unwelcome as if she wanted to hurry things up and move on. Sure enough, the moment I finished and got up to thank her, she had already moved on to her next client without any farewell. It was so rude. read more

Paul has been my family's exclusive stylist for many years. He's very friendly and takes the time to understand what you're looking for. I need a reliable cut that is both trendy and professional, and Paul never fails to deliver. The salon itself is clean and nicely appointed. I typically have weekday evening appointments when it's pretty quiet. It's located on Burlingame Avenue which is very walkable and has several spots for food and shopping. read more

my hair was in need of help, it was dry and brittle and of course I needed to get it revitalized thru some color. Age tends to really damage women's hair along with not using the right products. Tamer Mickel's salon turned my hair back to a bouncy, shinny, and soft mane. It has been almost three months and my hair still feels amazing . thank you Tamer. you and your staff were very kind and friendly. it's time to go back, the greys are coming back up but my hair feels soft and bouncy... awesome hair Salon. read more

Sonia Huertas is finally in Burlingame! I have been seeing Sonia for years in the Marina and she's made the move to Tuesdays at Tamer Mickel! I can't say enough about how talented Sonia is. She is a master colorist and gives precise haircuts. She has taken my hair all around the color spectrum throughout the years and has managed to keep my hair silky and healthy with her extensive product knowledge. She's sweet and relatable and I am so glad I found her all those years ago. Sonia- you're a pro! I'd follow you anywhere! Ps- Although I've never received extensions, Sonia is certified in hair extensions as well, and they're beautiful and seemingly seamless every time. read more

Got lucky and just happened to walk in when Tamer got a cancellation. He typically books 1-3 weeks in advance and I can see why. We talked about what I wanted (I'm clueless) and he had some suggestions. They sounded good and he got right to work. A few clips here and a few clips there. Here a buzz there a buzz. Then a wash wash here and presto. I looked amazing. I know! Not even possible but true. He gave me a great new style that fit me very well. He was quick and held up a great conversation. It's not a barber shop so prices are a bit higher. But you get great results and that, my friends, is what it's all about. I highly recommend this place. Just be sure to book in advance. read more

Tamer Mickel Salon - Hair Salons Near Me - Burlingame, California

Ask for Marisol! She did a miracle on my hair! Love this salon. Parking takes some time so make sure you get there a few minutes earlier. Marisol listened to what I wanted and really listened!! She took time to consult me on what options were best so that I would receive the color and cut I really wanted. I have curly brown hair so it's always a hassle to get the results I want and dream of....until today! I'm so happy!! I can't stop checking my hair out lol. The setting is great! Professional, tidy, and everyone is friendly! read more

April Ann is AMAZING! I recently moved to Peninsula and was looking for someone who specializes in Balayage, Ombre and Asian hair in my area. My hair was long, black and boring for many years and I wanted something different and fresh. I spent weeks researching for the right hairstylist and waited 2 weeks to get a weekend appointment with April Ann. I'm so happy that I found her! I went with a lob (long bob) with some texture and Balayage/ombre. April Ann was really good at communicating and educating you about your hair...from shampooing, styling, and what your expectations are, etc. She is so sweet and you can tell she is passionate about doing hair, especially coloring. My cut and color came out exactly what I requested. I really love my new do! It's been 3 days since my visit and I'm still getting compliments. As for the salon itself, the place was clean and organized. I liked that each station was spread out and spacious. I can talk to April Ann without having to feel that others are listening to our conversation. I will definitely be back here! And thanks to April Ann for an amazing experience and making me feel fabulous! read more

I've lived in California for almost 10 years, but I have always flown back to Chicago to get my haircut...due to some awful cuts I've gotten from stylists who "specialize" in curly hair. So glad a friend recommended Tamer's salon to me for oh so many reasons! Clearly, I could go on forever about Tamer and his fabulously sweet mother!!!! In short, if you have curly, thick hair and haven't found a place that you feel "safe" getting your hair cut-you must go to Tamer Mickel Salon! 1. Amazing People! I got married on Easter, and about 2 weeks before the wedding I still hadn't found someone who could manage my super curly, thick hair. That was, until I meet Nuha and Tamer. This sweet son/mother duo agreed to take care of me even though it was Easter Sunday. I went in for my consultation and felt right at home. WIne, smiles, encouragement, and an hour later a pretty good looking up-do. 2. Great at what they do!!!! Although my trial updo looked pretty good, Nuha insisted it would look much better if I got a trim and some highlights. I HATE cutting my hair and have never highlighted it, but for some reason I trusted her and Tamer. He agreed to fit me in, one week before the wedding. Their confidence had me feeling sold! 3. Patient I was nervous to cut my hair, but I had no worries once I had in the chair. I enjoyed some wine and Nuha and Tamer seamlessly took turns working their magic. I'm pretty sure Tamer had 4 clients at once, but I never, not even for a minute felt like he was busy. 4. Knowledgeable Again, I've never been big on hair salons, even thought I was a receptionist at Salon in college. I don't buy salon products because I had never found something that actually worked. However, Tamer took the time to explain to me ways I could better care for my hair as well as "sure to work" products....and yep, my new shampoo, conditioner, and hair serum have made such a huge difference in my hair! read more

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My review is specifically for April Ann. I absolutely love her, so much so that I followed her here from Reconnect Salon. She did a balayage ombré on my hair a few months ago and did an amazing job. She is super friendly and is not afraid to make suggestions, which is good for me because I am really indecisive with my hair. She really takes her time and does not make you feel rushed at all. Go to her! The salon itself is very clean and modern. Which is a plus. read more

Tamer Mickel Salon - Hair Salons Near Me - Burlingame, California

This review is for HAIR BY DINNA ! I'll keep it short and simple. Dinna is amazing. Dinna is sweet. Dinna makes you feel calm. Dinna can have awesome conversations. Dinna does great hair. Dinna is looking for long term clients, so will put in the extra work. I came here for an ombre & cut, and enjoyed the experience. I knew that I was taking a risk by picking the absolute lightest red. I wasn't too sure about it when I was done, but thought I'd give it a try anyway to be bold. As warned by Dinna, the lighter it is, the quicker it'd fade. Soon enough, it did fade. So just some friendly advice, do not go the lightest shade if you want it to last more than a week or so. I remember she had mentioned something about glazing in a couple of weeks, so I asked her about it. She squeezed me in early in the morning (for the 2nd time in a row), and that is always always always appreciated. She put some more color into my hair, and this time a deeper red. It looked beautiful, and I was even happier than the first time! What's even crazier? I knew she didn't charge me any money this time, but I definitely pulled out a tip. SHE WOULDN'T TAKE IT! Said it was a part of the service. Now that is true customer service right there. Way to get repeat clients! I'll definitely be returning. read more

Tamer Mickel Salon - cut, ombre, style - HAIR BY DINNA - Hair Salons Near Me - Burlingame, California

If you have hair, you need to hit up Jenna Sulzer at Tamer Mickel Salon in Burlingame. Both my sister and I have had semi complicated haircuts and styles done by her, and she's nailed both. Not only is she great at her craft, but will work with you to help come up with a cut that's going to compliment your features and personality. I'm 20, and getting a cut from her was the first time I left a haircut feeling that I got something even better than I had hoped for. After hearing about other people's experiences with her, and getting styled myself, I can confidently say that Jenna knows what she's doing and is a blast to work with. read more

Jenna is perfection. If you're looking for someone who is truly passionate in her work and will treat your hair like her own masterpiece, you have to go to Jenna. I have been going to her exclusively for almost 2 years now. She's so good, I am willing to drive 2 hours to the bay to get my hair done by her since I've moved. As a girl with curly hair, I have had my fair share of horror stories. Jenna has not once disappointed. I truly can't speak enough praise for her work. Jenna takes her time to get to know your hair and listen to you. Her work, which is already amazing, is always improving. In addition, she spends her free time to keep developing new skills and stay up to date in trends. I would 10/10 recommend going to Jenna for any of your hair needs! read more

Many (many) years ago, I met a 'new' stylist at a salon in Burlingame named Christina. She was just starting out and although she was old enough to be my daughter, I was very impressed with not just her skill set, but her personality! She had 'sass' (which is a compliment!) and she was 100% authentic and honest, something I realllly appreciate in the 'beauty arts!' As is common in the industry, she changed salons a few times and I always found her as she was the total package and worth the drive from Pacifica every four weeks. Life threw me some curve balls which caused me to move out of the area for the past 11 years. Fortunately for me (and my hair), I moved back and am living in the East Bay now and decided to track her down again, finding her at Tamer Mickel Salon! Despite the distance, I just knew that I had to see her as my hair just hadn't been the same since I moved (despite living in a trendy, big city), so I booked an appointment which took place earlier today. Beyond the joy I felt in reconnecting with her as a human, her skill set has only gotten BETTER (which is hard to fathom since she was already the best I'd ever had)! There's a reason she is a Master Colorist/Stylist and I greatly benefitted from not only her talents, but her integrity in doing what works best for me. I trust her judgment 100% and just let her run with it and she hit it out of the park! I'm an older person (61) who is not ready to give in to the gray hair I've had since I was 18 and she literally transformed my color with highlights, base color and new layers and I still cannot get over how amazing my hair looks! It exceeded my high expectations and I felt the need to share my thoughts and experiences here as a truly talented hair/beauty professional is so hard to find, but I'm so grateful to have found mine. She is worth every minute of the two hour round trip and I'm already counting the days until I see her again! read more

I got a hair cut by Gianna. I have gotten hair cuts from Her before and have always loved them! Long over due I asked her if she had any appointments and she fit me in RIGHT away! All I wanted was my long hair cut short and I gave her freedom on shape and the length I wanted and man was I not disappointed! 14 inches cut off! My thick curly hair looks adorable in a blunt bob with slight layers, either straight or curly! And almost a month later I am still absolutely obsessed with it! Her creativity and visions of what hair can become makes her one of the best stylist I have ever gone to! Her easy breezy personality and straight forward suggestions made me feel so comfortable with giving her the reins with only a few request from me. The staff was warm and inviting and I saw them all pitching in to keep it clean and well maintained! Can't wait to go back and add highlights and color at my next trim! Hands down one of the best salons in Burlingame! read more

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This review is for Beverly Michelle. I've been coming to her way before she came to this salon. She loves what she does and the final product really speaks for itself. I've always had virgin black hair and was kind of nervous dying or even bleaching my hair, but I took a chance and I'm glad I did. I don't trust just anyone with my hair ( I have trust issues. LOL) and I must say Beverly is gifted and one of the best hair stylist's I know! She explains the process each and every time to calm your nerves!! She is also great at keeping the conversation going and sitting in that chair makes time fly. I would recommend her to my family, friends, and also co-workers! I get so many compliments on my hair! I LOVE IT!! Please go see Beverly if you want your hair to look fabulous! She's AMAZING!!! read more

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If anyone is looking for someone to revive your hair and make your hair look gorgeous you MUST MUST MUST go see Beverly!!! Without a doubt she has AMAZING TALENT, she's the BEST hair stylist I've ever had. My hair before going to Beverly was horrific, terrible, bleached, damaged, and had no life to it. My natural hair is jet black, thick, wavy and a lot of it. I went to my previous hair stylist 4 times to go blonde and I never came out blonde. The top layer of my hair was very brassy and my hair underneath was still black and the bottom of my hair was was red.....all of that after 4 times of going to a blonde specialist! My hair never grew because it was so damaged from the ends. Beverly honestly SAVED my hair! My hair never looked this good!! I've got so many compliments on my hair, something I've never experienced before. But the BEST part of it is that my hair is finally blonde, healthy, shiny, and full of life. I can actually run my fingers through my hair. I went to Beverly with high expectations and she delivered amazingly, she surpassed my expectations. Not only is she amazing at doing hair but she has a BEAUTIFUL personality! I was at the salon with her for 5 hours and it honestly felt like 2 hours. I had a great time talking to her and getting to know her. She's a great listener and genuinely cares about her clients. She's very friendly, approachable, funny and attentive. Beverly also has wonderful recommendations to keep your hair looking nice, healthy and strong. By the way I've only been to Beverly once and she already won me over by her amazing talent. Never going to another person! Remember if you go to the salon....ask for BEVERLY!! You'll never regret it!!! Let's all have BEAUTIFUL hair by Beverly! read more

First hair salon I go to ever and I couldn't have chosen a better place. Customer service very friendly! Marwan did my hair and he did an amazing job. I went from black to highlights and I love my hair. My hair didn't smell nothing like hair dye or any strong chemical, he put something that made my hair smell so good. Amazing place! read more

Tamer Mickel Salon - Hair Salons Near Me - Burlingame, California

I do not trust many people to cut my hair. Gianna at Tamer Mickel Salon does a great job every time. She is friendly, nice, and she cares.

I purchased a single process hair coloring for Tamer Mickel with Gianna Cavalieri from Living Social After meeting her for a free consultation, I booked a single process color and partial highlights for February 16 at 11am! When I arrived on 2/16 the guy at the front looked at me funny when I told him I had an appointment today. He asked me, "are you sure it's today?" Well Duhh!!!! Why would I show up on my only day off this week? Apparently Gianna booked me for March 16!!! She just shrugged and said "Well I don't know how that happened." She asked me to return an hour later, because she's working on someone else's hair, and she could squeeze me in! Great! I left to run some errands. I decided to return a little late and not come right at 12 because I figured if she started working on the other chick's hair at 11am I'm pretty sure she would not be done by 12pm. While I was driving back she called me and asked me to reschedule because she only had 45 minutes to work on my hair and I was late. WTF!?!?!?! Does she seriously think I would come back at 12 so she can do a single process color, partial highlights, and blow dry in 45 minutes?!?! I would rather go to another salon that would take the time to work on my hair instead of rush to do a single process color and partial highlights in 45 minutes!!!! What a waste of time and gas! Thank goodness Living Social gives refunds! She also never apologized. As if it was my fault that she booked me for March 16 when I clearly told her last week that I wanted an appointment for February 16!! Also, I lost $2 because I had already paid the meter! read more

Here's the thing, I've had Tamer before and he's OK, but Brooke on the other hand, EPIC FAIL. I just don't understand how a young hairdresser does not have the concept of something as simple as style? I received the exact cut that I told her I did not want! Why couldn't I just get a trim at least? It's not even nor does the cut even make sense. As for the colour, thank god I didn't get highlights. I told her I did not want chunky striped highlights on the top of my hair, but rather I would like subtle peek-a-boo low lights. Instead I got chunky highlights everywhere but the top of my head. She even put highlights on the baby hairs on the sides of my head. The base colour she used was a plain brown even though she told me she would keep my base (ash medium brown). And now you can see the dye over my roots didn't lift. I was worried when she asked her coworker what precise number of product to use while I was at the sink. I started thinking why would Tamer hire her if she didn't know what she was doing? I put my trust in Tamer and got over my worries. When I went to pay, their square wasn't working. They swiped my card so many times that my bank blocked my card! I looked at them like, don't you know the bank blocks the card when you swipe more than 3 times?! I remained calm as I called my bank. Not to mention two employees, Brooke included, treated me differently when my card wasn't going through. They made me feel like I couldn't afford to pay them when that wasn't it at all. It was the salon who's square wasn't working. Tamer's wife was the only decent and professional one who tried her best to handle the situation. Afterwards I went to the bank and as the teller shook her head at the fact that the salon had swiped my card a total of 7 times! The teller was very understanding and sweet. Why would a high-end salon hire someone who has no sense in style, a person who isn't confident to give her clients what they ask for? Her work was so low class. I wouldn't be this irritated had I went to a random lower-end salon. Finally, Brooke consistently kept asking me my age. I found it really strange that's he proceeded to ask me. The subject eventually changed and after my wash and back to my chair she proceeded to ask me again! I felt like I was forced to tell her my age! Advice: take some more classes. Learn how to bayalage and if you hate your job, don't take it out on your clients. read more

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I called and spoke to the receptionist and explained that I had a bad highlighting job and wanted a stylist who was an expert with blondes. I was booked with K. She seemed to understand what I was looking to fix and was confident she could create positive change. Now, when I left the salon I thought my hair looked pretty good. The stylist worked really really fast which was alarming but I figured she was a professional. I've gotten highlights for many years and the reason they take so long is because sloppy ends up looking really bad. I told her "wow, you work really fast" to which she replied she had been doing this so long it was second nature to her. Thinking back on my experience looking at the stylist's face at the station next to me, I thought her expression was kinda off as if perhaps she may not like K since they didn't really speak to each other. No, way wrong, she looked like that because of the HOT MESS this woman did to my hair. When I got home and put my hair up I almost had a nervous breakdown. I had TWO HUGE streaks on the right side of my head like the Bride of Frankenstein except they were blonde. AND I had a HUGE STREAK on the front of my head. I wear my hair up often so for the past several months I've had to wear my hair down all the time. The highlights were not blended at all and she basically added larger pieces of a brighter color to my already messy head. It just looked so bad and because this was suppose to be a fix it job....I can't and couldn't do anything about it. What really makes me upset is that the receptionist booked me with this "expert" because "she is a blonde herself so she really knows color"....blatantly untrue. read more

I'm so disappointed that I have to be disappointed in this place. I was coming here for about a year, to a stylist who's no longer there (Zizi) . My hair is naturally dark brown. I have a LOT of gray hair and at that point, needed a touch up every two weeks. (now every 10 days). My stylist took it upon herself to make my hair darker and darker because she thought it looked good on me. I told her it was getting too dark, and at one point I went back to another hair dresser to have her bleach my hair and apply a lighter brown. Then went back to Zizi for touch up. And guess what happened?... She made it dark again!!! The damage to my hair by bleaching it, all for nothing. I never went back to her after that and have been living with the dark hair that everyone refers to as "black" I can't take it anymore, so I went into the salon yesterday for a consultation with Roxy. She, like everyone else here, was extremely pleasant. So kind, and I can tell she knows what she's doing. The cost of this service will be $300, and I'm sure worth every penny. In addition, I'll need a hair cut which is $70, plus a tip.. We're looking at almost $450 to get my hair back to what it was the first day I walked in there. I called today and spoke with Tamer's wife, explained this situation and asked if they could help me out. Even with the haircut. She told me that each stylist is an independent contractor and that they cannot ask any stylist to discount their rates. TOTALLY understandable. HOWEVER, my feeling is this.. If you own a salon, who's name is your own, every stylist is a representation of your name. As a customer, I have an expectation that every stylist representing the owner's name is skilled. I'm looking for a standard. In this particular situation, I would have said " Since Roxy is an independent contractor, I cannot ask her to discount her rate, but what I can do, is have Tamer (the owner) cut your hair after the service. We want you to be happy".. And I would have totally been happy. read more