This store has Shiseido, Cle de Peau, and Synactif skincare lines. I am a product junkie and over the years I have never stayed loyal to a skincare brand but now that I am getting older, I am starting to stay loyal to one brand because I am tired of breakouts and inconsistency. I've decided to stay with Shiseido and Cle de Peau because I feel like their products are gentle on my skin. My favorites: -Shiseido White Lucent Cleanser (brightens my skin) -Shiseido Ultimune Serum (a must for my dry skin) -Cle de Peau Night Cream (a must for my dry skin) -Cle de Peau Radiant Cushion Foundation (Fine and radiant finish. Light coverage, doesn't make me breakout even with daily usage) Love how they give free samples with purchase so I can try new products and so I can use them for travel. read more

store in Burlingame,, I thought she was disrespectful and Bias, when I pulled up she locked her doors, I went across the street to the herbal store for a minute, and when I came back and got in my car she unlocked the door, all the time watching me, as if I was going to do something.. I didn't like how she made me feel as a Blackman read more

Dee Dee Boutique - Millbrae - Cosmetics & Beauty Supply Near Me - Millbrae, California

As a guy I don't know much about how to get a facial but I happen to stumble over Dee Dee Boutique through work . Frances and her staff are amazing at recommending what type of facial treatment to get and what products to use for my skin type. Now I'm a frequent client and I recommend this place for everyone! read more

I always come here every now and then for Shiseido products. The store is very modern contemporary and has very nice ambiance. I speak Cantonese and English and the staff are bilingual, we don't have any trouble communicating with the staff. I've been doing my facial at this place for 8 months and really enjoyed it. The staff are very attentive and responsive when you have questions or want to try other products. I was also invited to a facial workshop for members only and it was very information, I learned a lot. read more

Horrible eyelash extensions. I'd give this zero stars but there isn't any option for that. Seems the girl doesn't know how to do it. She put the lashes on my eyelids!!! She also cannot understand any English. Totally unacceptable!!! I complained and the lady manager asked me not to make a bad review and wanted to give me a sample sized shiseido sachet!!! OMG how insulting!!! I asked to remove it but she said I should come back another time, so unprofessional. What kind of place is this?!? I would never, ever come back here. read more

The products work! Got some products based on recommendation for my really oily skin, e.g., moisturizing gels, blotting papers, etc, and things are better. They have friendly services and great products. They also give you little gifts when you buy enough. read more

This review is only on the owner,Frances. I have been coming here for several years now for facials with Crystal who is amazing and always does an awesome job. Today I went in for a touch up for some moles I had removed. Frances with her usual unfriendly face told me no one complains about Crystal and she always goes above and beyond for customers, which i totally agreed with. However as a customer, Do i not have a right to address any concerns i had with the work done?! As a business owner, you should not take a customer's concern as a complaint but figure out how to resolve the issue to the best of your ability without the attitude. The issue was only brought up to Crystal to see if there was something she could do since she did tell me after she removed the moles that she would do a touch up if needed in the future. I never said anything to you directly to you to complain about the work or Crystal. After telling me she won't charge me this time but to make sure I tip Crystal (which I already did and always do), it made me wonder if As a business owner, are you telling me to tip her cause you aren't going to pay her because you didn't charge me? You should have better tact and work on your people skills since you are the face of the business. read more

NO WONDER this place is empty! I came in and an asian man approached me. he was very dry and seemed unhappy working there. i tried to crack a smile but it was not working. he asked me twice where i usually get my products, i said nordstrom and sephora and shiseidos website because of discounts. i don't think he thrilled to hear that. i will NEVER come back here! read more

I called to schedule an appointment for my first experience with eyelash extensions. I just purchased a great deal on Groupon! I was so disappointed to be told that they are not honoring the Groupon deal any longer. What is worse is Groupon won't refund my $65!! Deal gone south! Judging by the feedback here on Yelp, this boutique has many satisfied customers. However, I am absolutely disgusted with this young ladies poor customer service and her lack of concern for her growing business. Word of mouth is a powerful tool when maintaining a business, big or small. I don't want to give one star in this review, but apparently that is the minimum. Shame on you young lady. Shame on you. I now have flushed $65 down the toilet. I will never get it back. read more

I was invited to there Future Solution Yutaka Facial Event last week and decided to write this review. I've been using Shiseido products for a while but didn't start using the whole line until recently. The beauty consultant invited me for a facial and really took the time to explain the products and the key benefits. read more

I love this place and Dee Dee. I used to purchase products and here and received an email about their facial room in 2016.I have been to Dee Dee Boutique for a facial 6 times now and they are always renovating and changing the layout of the store, which is nice. I feel the staff are super friendly and knowledgeable, providing you with product and care suggestions without pressuring you to purchase. As for the facial, I noticed smoother and more radiant now looking skin. I have 3 times left and am considering to renew.The only bad side is their appointments fill up really quick so make sure you book at least 3 weeks in advance. Can't wait to go back for my next facial,hopefully they will honor the same price when I renew my 10 time package or give me a good price. read more

I loved the girl Crystal that gave me my facials. She is sweet, kind and caring about my needs. She doesn't speak English but it doesn't matter because she does a great job and is polite and professional. However, the young girl that runs the front counter seems to always be in a bad mood and rude or perhaps she just doesn't like Caucasians. I have been going in there for over two years and she is always this way. They had a special on facials a few months back so I bought 6 and thought I would try them since I like their product but I wont be using the remainder of my "special deal". Who wants to leave feeling crapy after just getting a relaxing facial. Not me. Oh and one more thing. I had to call back to change an appointment and she got irritated because each day and time I picked she did not have available. She said why don't you call me back when you can look at your calendar. Really? I WAS looking at my calendar while talking with her. Then she said, I am busy with a customer and hung up on me. OMG!! LoL hope she is the owner because if she worked for me I would be looking for her replacement. TERRIBLE customer service. I guess some "deals" are just not deals. Wish I could give them a minus 1 star just because of her attitude. Don't go here. Karma is a bitch. Good luck little sour lady, sign yourself up for some customer service classes and learn some manners while your there too. Update: Omg that same rude girl called me back a few days ago to confirm my next upcoming appointment (which I didn't make btw) how disorganized can you get. read more

Horrible! Do not go here. The facials cause acne. It took me a while to realize the issue and they won't refund my money even though I did not use three out of the six facials. It just took me a while to go to a dermatologist to figure this out. read more

Horrible! Horrible! Horrible! Unprofessional and unskilled service! They asked me to remove my review but I really don't want others to suffer as I have. Liars liars liars. Promised to refund money after extremely poor services and never did so. Did a fake credit card refund but the funds never were given back. Stated that they would provide a gift for my inconvenience but the sales lady decided to not give me the inconvenience gift. Don't go here. Eyelashes were glued to my lids and I had to pay to get them off. They woman was 2 hours late to our appointment and they woman tending the shopping didn't speak English so it was hard to communicate. Trust and believe! Don't go here for eyelash extensions. Wrong and horrible application and installment. My boyfriend's 5 year old nephew could have done better. The eyelashes are glued to my actual eyelid lDoes not look natural. Eyelashes are placed at least 2 cm or higher above my natural eyelash making it sooooooooo obvious. No communication among staff and 1 hour late for appointment. Saw this place on Groupon despite mediocre reviews on yelp I decided to optimistically try their eyelash extensions because no such review existed. Firstly, I arrived to learn that this is an actual store not a salon and the woman working there did not understand nor know that I had an appointment. She was so confused that I checked the address twice and called the store twice to verify that I was in the correct shop. After I insisted that I indeed made an appointment there she called and texted her supervisor, Dee Dee, to whom I had spoke with prior and to whom had scheduled my appointment. The woman's supervisor, Dee Dee sent her a text stating that she would be in at 12 but my appointment was scheduled for 11. Wtf. After leaving the store her supervisor, Dee Dee, called me and apologize for the confusion and reassured that the woman had 10 years of eyelash extension experience and did know what she was doing. Lies! Dee Dee asked if I could come back at 12p and although our appointment was at 11am I decided to relax and excuse it as a misunderstanding because maybe the misunderstoodoccurred because of a language barrier. But noooooooooooooooooooooooo. When she was finish I looked and saw eyelashes individually place way above my natural lash line. Wtf! I really did not want to pay but did out of common courtesy. I voiced my dissatisfaction to Dee Dee who was present but she only seemed interested in the money. She stated that other customers haven't complained and that they come back weekly for fills. Lies, lies, lies! Everyone knows that fills are usually every two weeks not once weekly! Also when I first lied down and asked why no eyelash reviews were provided on yelp Dee Dee said the just started doing them. So, how is it that you have established customers who never complained . Honestly, this shop or should I say store seems like a place where the supervisor Dee Dee asked her aunt to do some lashes and advertised it on Groupon. Don't go here. I kid you not. Now I have to walk around like wtf for two weeks looking a hot mess. To add to my review this morning. I woke up and half the eyelashes from yesterday installment were all over my pillow and bedding. They didn't even stay in pre-shower or pre-workout! A woman called me from the store saying that management will contact me regarding a refund yesterday but, no such thing has happened. Don't go there. Bad bad bad customer service and installment. read more

Love crystal here. Every time I go she does a great job and keep it consistence. She has knowledge of different kind of facial technique and apply on your skin. Love her and highly recommend her! read more

The facial was fabulous! This boutique just opened their facial services here late last year in 2016 and I received a call from Xin, the Shiseido certified esthetician, for a trial facial. My skincare concerns were a few pimples, pigmentation, and uneven color tone. She recommended the Moisture and Whitening treatment for me and a few White Lucent products and my skin was radiant and glowing after the facial! She also gave me discount for a 10-time package and told me to come and see her at least every month for maintenance. Anyway, look for Xin for a facial. read more

I love this place, I only have facial third time here and see a great improvement. They use all Shiseido products so I don't have to worry about my sensitive skin. The customer service are great. They provide true advice for me, telling me what products I should avoid, not like other stores just want to sell their products. I am definitely say YES to this place. I am going to introduce my mom and my friends try out this place. read more

I attended an event at this store and the beauty consultant gave me a skin analysis. She was very helpful and friendly and made the experience enjoyable.My kin is very sensitive and she provided recommendations for products suitable for my skin type that a purchased and the have been spectacular. It is a cheerful little store in a great busy location in Millbrae. I highly recommend!! read more

The service is great! They spent time to explain their products and not rush in selling them.

Try on the new member special facial skin tightening. Great deal, experience and service here. My face looks younger and brighter now. Highly recommend this place. read more

Melody could not have been more gracious. She has an amazing innate color sense. I brought in some Shiseido products I had purchased in Thailand and she was able to find a close match for every one. Plus, I got a delightful free gift. Melody encouraged me to call her with any questions. This place has a wide selection, is comfortable, and well-lit. NOTING to complain about! read more