This Sephora in San Francisco is unlike any other Sephora. It seemed unusual to be in Penney's. There was only one sales person I saw on the floor. I had come in since my Hawaiian environment was way different from the chill in the air of California. My skin was in desperate need of a hydrating moisturizer. I ended up buying a really good smelling jar by Origins and a mask. The salesperson came to me after she finished helping another customer. She gave me a sample of an IT moisturizer but it wasn't the one I came in for featured in an email that morning. Strangely both products rang up higher than signed. Twenty dollars more had me question the ring up. While she called for her supervisor on the phone, I went to get the price sign. They seemed hesitant to honor their signage but eventually did. read more

Sephora - Cosmetics & Beauty Supply Near Me - San Bruno, California

Service is hit or miss. Usually it's a miss. Teens referring to clients as "hun" / "honey" really makes me feel some type of way. It's unprofessional, this is retail not Mel's Diner and you're not Alice. Even after their renovations & extended services (Brow Bar, etc) the actual merch within the store leaves more to be desired. I do, however, understand that this is merely an Annex within JCP so one can't expect as many products as a full service, stand alone Sephora. That being said, when I'm in a pinch and need to pickup something asap, I appreciate the convenient mall location as well as the option to order online on JCP'S site for pickup, usually available same-day in store. read more

Sephora - Great for winter woes: dry skin be gone! - Cosmetics & Beauty Supply Near Me - San Bruno, California

This place still gets a one. Unfortunately i can't give no stars. I'm now being called a lair (basically) and now my experience was just feelings. No it was factual. Honestly the message was pointless Kiana was wrong. She called security who turns out I know. So joke was on her. And my co worker and I kindly paid for our things and left. Another thing that is hilarious. She's not racist because her boyfriend is black. Only reason? I never called her racist. Maybe she's racial bias or even a little prejudice. But I didn't say racist Gina did. Only reason she's not racist is because her relationship with her black boyfriend. Salve owners had relationships with salves and still were racist. #FoodForThought you said it I didn't. Next time pick better words. Or a better excuse for poor customer service. I'm very educated. So I'm never quick to just call someone flat out RACIST. read more

Sephora - Cosmetics & Beauty Supply Near Me - San Bruno, California

Yikes! I'll have to come back here to update my review because in it's current state, this spot is ROUGH. This location is going through renovations, so they've setup a small section of the store to house the items. This would be fine, but everything was out of stock! Lame! The sales associates were helpful, but I'll have to revisit to give this location more stars. read more

Went there today to get a product that I clearly needed help with. Three workers,, no customers, the cashier was on her phone. Texting I'm assuming. Told her what I needed she quickly said some brands and went back to her phone. She could of taken the time and shown me what they had and discussed my options. Truly disappointed. Walked out and I'll never go back. read more

I'm poor...so I can't resist a freebie, especially when it comes to cosmetics! I saw a freebie print out online for Lorac your choice of a sample size bronzer or lip gloss, valid only at Sephoras inside JC Penney locations. I went today and noticed all of the sales girls were busy, so I went up to the register & waited in line as the woman behind the cash register had to re-ring a customer who changed her mind & wanted to use her JC Penney card. She kept telling me she'd be right with me or ask one of the other girls to help me when she was freed up. Turns out they were out of the Lorac samples, but the woman on the register said she could make me samples of anything liquid. I looked around for a couple minutes & was on my way out, when the woman stopped me, and asked me if I wanted any samples or had any questions. She was extremely knowledgeable and helpful and gave me 2 Sephora foundation samples & some Murad samples that were behind the register. She goes beyond customer service expectations! I unfortunately did not get her name, but guaranteed, if she's there you'll notice her! The location is small, but it gets the job done if you're shopping for the Sephora staples that can be found at any of their shops. read more

This is probably the best thing inside Tanforan in terms of retail stores. However, due to its size of about a third to a quarter of a regular Sephora store, it has very limited amount of products. Their counters include Smashbox, NARS, Bare Escentuals, Too Faced, Stila, Hello Kitty, Murad, Anastasia, Korres, etc.; about 4-5 shelves of fragrances; and a nail bar. If you're looking for the popular brands, you'll probably find your items here easily. There's very few traffic hence the store is quite organized. On the right hand side of the cashier, you'll find all the sales items based on the store's inventory. Sometimes, you can redeem coupons that are only applicable at Sephora inside JC Penney, so this location is perfect! Then again, you'll find the most hardselling associates here, which can be a shopping misery. read more

If I could give negative stars I completely would (and so would you)!! I've had an ongoing problem with pretty much all Sephora stores but this one takes the cake. If you enjoy feeling like a thief then this place is Heaven for you. The other day my daughter and her 2 friends (all 14yo) went in to look for a new concealer/foundation, my daughter bought something then as they were exiting JCPenney they were stopped by loss prevention told if they didn't come with them the police would be called and they had video evidence proving that they shoplifted!!! Scared, they went, backpacks were searched and they walked out with nothing but a half assed apology!!! I do not blame loss prevention they were going on the word of the "ladies" that are employed by Sephora. I have called Sephora to file a complaint... not one person has gotten back to me. I have over 3400pts remaining on my account and have been a VIB member for I don't know how long. I'm at the point where I wish they would let me gift out all of this just so I could never step foot in another Sephora again, alas that is not the case. Lucky for me I still have Ulta, Nordstrom and the Derm Store (for my Drunk Elephant products) soooo Farewell Sephora... it's not me, it's completely and utterly YOU! PS, if you see a Tina or Sophie, give them a one finger salute for me please! read more

Sephora - Cosmetics & Beauty Supply Near Me - San Bruno, California

I'll be honest. I usually get drug store cosmetics. I don't normally step into cosmetics specific stores. I avoid them because I enjoy saving money with cheaper cosmetics and I hate being approached with hard sales. Thanks to Tina, my experience was awesome and I left happy. I did this one particular day I did go to Sephora because I wanted to get nice gifts for my middle sister. I know she loves makeup, especially Kat Von D cosmetics, and I searched online for the nearest store that had it. I went to this location with my pre-schooler and infant along with a good friend of mine. My two girls were feeling under the weather and anxious after being in the mall for so long. They just wanted to be held and cuddled by me, even though my friend offered to help. When I entered the area, Tina greeted me warmly and asked how she could be of help. I let her know what I was looking for and she gave great suggestions. In fact, I took the first suggestion for my sister and asked for Kat Von D cosmetics to add to it. I also asked about her foundation because her makeup was flawless. My favorite foundation cream was discontinued and I couldn't find it anywhere. I wanted a replacement. Tina was very helpful in finding the right shade and type of foundation for me. She was patient and understanding about two skirmish girls being on my lap while she tested the foundation on my skin as well. I appreciated that she was so pleasant and understanding the whole time. In the end, I decided I would wait on getting foundation for myself as my sister was priority. She didn't push the sale on me at all. Instead, she offered to make me a sample of the foundation to take home and when I was ready, I can purchase it. Wow! How nice not to be pressured into buying. Tina made checking out very easy and she was very informative. She explained the rewards program as well as the JC Penney card. She offered free gifts for my birthday (my middle sister and I were both born in April) upon signing up for the Sephora rewards. She's a pro at her job! I enjoyed my experience at Sephora thanks to Tina and I'll be returning soon! read more

If I had an option, I would give this Sephora ZERO stars! The customer service here is terrible. As a person who works in the retail industry as well, I could tell the workers here didn't give a shit. My friend and I came in for one of those 10min makeover, I wanted to expose her to makeup and I was in the market to buy some new stuff. Mind you, BOTH of us wanted makeovers done, there was some miscommunication with the workers so only my friend got help. The girl that was helping my friend was so nice, she was wearing glasses, and had longer hair(I'm sorry I forgot your name). She told me that she originally worked for JCP then switched to Sephora, she was so so sweet. When she left to go on her break, i expected another worker to help me, but I had to flag one down to help me. As she was helping me, she was very informative but she said one thing that stuck with me to write this. As she was doing my brows, she kept saying "omg your brows are so hard to work with." In my head, I think to myself,"I would never say that if I worked here, there are ways to rephrase that. I think I know my brows are hard to work with." As she was concealing some of my brow hairs, I was trying to converse with her, but she messed up and then said,"wow! You talk too much, look what you did" My friend immediately looked at me, and made eye contact. HOW RUDE! On top of that, I still bought something, and she had the audacity to say,"don't forget to give me that fantastic review!" Well here it is, if you're reading this, you know who you are. TLDR; service here was terrible, love Sephora as a company but this specific location was just sad. read more

Besides the Sephora in downtown San Francisco and Stonestown Galleria, this JC Penney carries a Sephora since they got rid of all their beauty counters and replaced it with a Sephora. Though I'm not a fan at all of JC Penney, I've come here about three times to visit their Sephora. First off, they have poor customer service. The area is small already yet they fail to acknowledge their customers.. secondly, I always think they beauty experts hire the best, in service and in beauty obviously... and not to sound too rude but the cashiers weren't very admirable as much as the make-up artists at the downtown location. If you want to be perceived as a great make-up artist, or believed to know a lot of knowledge within beauty, wouldn't your first task be to presentable to others first? read more

Shannon, store manager is unfortunately not working at this Sephora location or any other Sephora location. If you happen to read this Shannon, I just wanted to express my gratitude to you for being that Sephora Beauty Advisor/Store Manager who Always made me Feel Welcomed at both your store locations: Serramonte JCPenney and San Bruno JCPenney. As a Continued VIb Rouge Client, I am so Saddened to had heard Shannon had left. But believe me when I say, honestly this extraordinary young lady will have no problems securing another job! Shannon, always goes Above and Beyond her Customer Satisfaction not only with me as her regular customer but as I was told by others that she helped in the past years! *** New Sephora Store Location at Serramonte Shopping Center**** the gals are way Friendlier than the San Bruno location..it's like they can't interact with customers! Straight up reality! Sad these young ladies are representing Sephora this way! They desperately need harder management Skills assessment one to one's... Just read all the reviews! read more

Just purchased a heavy foundation to use as a tattoo coverup. Kimberly was amazing! She taught me how to cover up the dark tattoo to be unnoticeable to the average person. Wonderful customer service, wonderful education of people like me (make-up impaired). Thank you Kimberly! read more

It was a good idea for Sephora to carve out a section inside JC Pennys. The staff at this Sephora mini-store is so much nicer than any of the other ones I've been to, 10 times nicer than the Sephora store in the Stonestown Galleria who don't even acknowledge you. I came in for my free birthday gift - a sm box with a small sample lipstick and mascara inside. It's a benefit for being a Beauty Insider member, whichis also free. They were also giving out small samples of the fragrances they carry in the store, so I got a tiny sample of Michael Kors Gold and since she didn't have enough to fill the tube, she gave me a full tiny tube of the regular Michael Kors. Hubby got me a sample of Miss Dior with the sample tube he received. If you're in Tanforan and need to shop at Sephora, I'd recommend this one. read more

I only go to this location if I'm already in the mall and bored, or really need something that that I know they sell. The younger girls that work here are usually friendly, but know NOTHING about makeup. They cannot do their own makeup nicely, let alone do yours. They aren't even very knowledgeable about the products they sell. No joke, I know more about Sephora products than they do. Be warned, they are not make up artists. They are young girls/ women who just applied for a job at the mall. They are not "beauty experts." They are recent high school graduates with no prior makeup experience, and definitely not cosmetologists. They do not do special occasion makeup. The only rude person I've seen here was an older woman, maybe in her 40's. I think she is the manager. If I come here in scrubs after work, she treats me better than she does when I come in on my day off in a t shirt, jeans, and sneakers. No joke. Overall, avoid this location unless you're really in a fix. Spend the extra few minutes to drive down to the Burlingame location, or better yet, the Powell or Union st location. At least you will get people who know what they are doing, and a better selection of brands. read more

Both times the SA's that helped me were super helpful and nice. I asked for a sample of something and the SA did not skimp on the sample as it was so full it was starting to leak from the container. Thank goodness for the bag it was in. I came by earlier this week to inquire information about the new urban decay palette and SA that helped me was super informative. I have noticed walking by this place that they have a little sale shelf that can be hard to miss if you're not paying attention which has some good deals sometimes. The only downsides to this sephora is that it's not a regular store so it doesn't have everything and with all the lights and it being such a small area, it gets hot in there real quick. read more

This place blows. I love Sephora and am willing to spend hundreds of dollars, but the customer service here is non-existent and that sucks because I really needed help with a new product today. On top of that, the lady at the register was really catty, which I don't understand why because I paid roughly $90 for product I had to search for myself. Not coming back to this place. It sucks! read more

FORGET THIS PLACE EVER EXIST! AVOID COMING HERE! DARN STAFF TOO GOOD TO HELP WITH COLOR MATCH.ONE GIRL PASSED ME 3X NEVER ASKED IF I NEED HELP-THEN I ASKED FOR HELP SHE DISAPPEAR SOMEWHERE!Then I asked another girl whose fixing her make up and she was like ahh is anyone helping you?? i said no ! and i told her I need color match and I wanted to try the new Rihanna Fenty .She pick the foundation and disappear again! like seriously?? wth!! if you cant damn assist people you should not work in customer service! smh! I left and I swear never to ever come back to this SEPHORA location!! lame and tired! read more

I am an avid Sephora shopper- pretty much the one store I shop at the most. This Sephora in Jcp is one I do not at all recommend. The customer service is horrible, the workers just gossip amongst each other, and also give dirty looks and make you feel like you are stealing. I am a VIB Rouge member, and they act as if I'm about to rob the store. One thing I do like is that it is more spacious than it use to be and the makeup studio is good sized. Other than that, go to the Sephora in Burlingame or San Mateo. Burlingame's Sephora has very friendly make up artists and also employees. The only reason I'm even giving two stars is because I love Sephora the company, not the San Bruno location. read more

Haven't been inside a JCPenneys since I was a little kid. However, a beauty emergency had me looking for the nearest Sephora and according to the website, it was INSIDE JCPenneys. Wow! Totally separate and totally packed with the good stuff. Thanks to the extremely attentive and knowledgeable service of the perfect complexioned beauty guide, I found my impossible-to-find product + got samples for a new product + (!!!) got a great deal on a fragrance (80% off retail) that Sephora has decided to no longer carry. Will be traipsing through JCP much more often!! read more

I visit this store quite often. It's small and doesn't carry some brands that the regular Sephora's carry, but it works. And, it's convenient. Most of the time I get pretty decent customer service and some of the workers have begun to recognize my face. But today, Sunday 4/12, @4:30pm I asked for a sample at the register. The girl ringing me up was super sweet and offered so I took her up on it. Her other coworker who happened to help me was pretty rude. She seem liked she was annoyed I even asked. I thought her being condescending was all in my head until I got home and opened up the sample she gave me. As you can see, it's practically empty. This isn't even enough for me to try the product. I'm definitely going to avoid this store now and go to the bigger Sephora's. Their customer service always seems on point. read more

Sephora - Practically empty foundation sample I asked for. This isn't even enough to cover half my face. - Cosmetics & Beauty Supply Near Me - San Bruno, California

As you can see from my photos, make up is the last thing on my mind. It's not that I'm not a fan but it's bc I don't have the artistic hands and creative minds to mix and match these colors to create a new me! But I applaud you women who do bc damn!! That shit takes so much time and effort!! An outing with my sisters led us here. Surprisingly the workers aren't heavy on their make up as Mac ladies are. There were three ladies on the floor, assisting anyone who walked into their area, genuinely sweet and pleasant. What caught my eye was the Kat Von D selection and honestly their prices are somewhat cheaper than Mac. *Being that I go to Mac for my concealers, mineralizers, mascara and lip gloss, I had to rethink my options the next time I need a refill on my daily necessities. Located inside JC Penny's at Tanforan Mall, it's a definite stop shop for my ladies who love to get dolled up on the regualar or date nights. read more

This location is such a hidden gem especially since it's in a mall that is nearly deserted lol They just renovated the space and it definitely offers the Sephora experience regardless of it being located in JC Penny. Everyone is always attentive, fun, and the environment is always upbeat. I've hated to be 'that one customer' but they always go out of their way to ensure I leave with the desired product or at least something similar and they never fail. I always get my beauty essentials here to avoid hauling to the flagship store on Powell and let's just say I haven't been to Sephora on Powell in awhile. read more

I came here during the VIB sale and it was decently crowded (6-7 customers). This branch has certain brands that regular Sephoras do not carry, such as TooFaced and Lorac. This was the purpose of my visit because I wanted an item that the Burlingame one didn't have. I made eye contact with a sales associate and expected her to greet me, but instead she looked away. I approached her and asked if they had my item in stock, but she snapped at me and said they didn't. I felt unwelcomed and annoyed so I left without buying anything because I did not want to contribute to this branch. I'm a big Sephora customer but this location is the worst one I have been to. I hope they get their act together soon read more

the older italian looking lady (possibly a manager? shes always got a clip board) with the inappropriately low cut shirt is aloof, rude, and when you ask her a question, you are clearly bothering her. the younger girls here are ok, they stay up by the register. i was checking out next to an elderly lady, who was looking for her beauty insider card, and the girl checking her out was being super condescending. no samples given / offered, no one asks if you would like any help, and the older lady really is quite quite rude. i saw her twice last week, once to purchase something and once to exchange. both times, rude as F read more

Sephora should be completely embarrassed to have this store as a part of their franchise. Not only have they stopped carrying many high end brand name products, the girls that work there are complete IDIOTS! I called ahead of time on three separate occasions for three different products to check if they were in stock before I made the trip to the store. I was told each time that they did in fact carry the product & that it was in stock. I was even reassured by one girl that she was "looking directly at the product, & that there was plenty available." Each time I headed to the store to pick up my product I've been told with an extremely annoying blank scripted face, "I'm sorry we don't have that." Customer service is completely non existent. When expressing my annoyance that this has happened three separate times, all I can be offered is a emotionless, "I'm so sorry. " Why bother to even call before making the trip??? This place needs to seriously get it together. read more

My girl, got some eyeliner, had Geraldine? help, pointed us to 2 different kind, one water proof and a non water proof one. My girl went with the water proof and had a complaint with it, hard to remove even with make-up remover. Geraldine offered us a stronger makeup remover and pointed out how effective it (yay freebie). Super helpful and if the makeup remover works, most likely going to have to pickup a bigger bottle :) read more

The Sephora is dirty and the customer service is horrible. My friend and I asked a tall brunette girl wearing glasses for help and she was very impatient with us. The attitude I got from this employee infuriated me enough to call the store to speak to a manager. After being on hold for 10 minutes only to be hung up on I decided to write this review. That employee needs to be retrained on customer service and not roll her eyes when a customer is being an inconvenience to her. We will be going to the Daily city Sephora from now on. read more

Easily one of the worst customer service I've ever experienced. I'm a person who tends to brush these things off, so this will be my first time writing a review for any matter. I had an issue with an order that I placed at this store to be sent home. I was told it would be delivered in 3-5 days. Never got a confirmation email. Came back in 5 days later to confirm if the order was even processed. The young lady behind the register offered no help. I wanted to check if they had a record of it in their system, but she told me to wait for the confirmation email until the next day. Really? For a confirmation email? When I urged for a better answer, she seemed irritated at me, then she rudely turned to her associate who was more professional but not any more helpful. I ended up having to call JCPenney customer service, and I was told it was delivered that morning. Never received the package. I just don't understand why it's so difficult for people to do the job that they applied for and are getting paid to do. It won't hurt you or anybody to be a little more pleasant. read more

This Sephora is placed in JC Penny's. I do not shop at JC Penny's at all. To me this location is fairly small, but it is very clean and pretty okay stocked whenever I randomly walk past it. I usually go to the Sephora at the JC Penny's at Serramonte mall, but I am glad I went to this one today. I went into Sephora not really having a direction to what I wanted to purchase. The only available associate that I ran into was the beautiful Geli. When I walked up to her, she was finishing up on making a sample for another customer. She smiled at me and said she would be right with me, and to have a seat at the mirror station. The mirror station was very clean and well organized. Geli approached me, and said, "Hello!!! How are you? My name is Geli, and what can I help you with today?" I explained to Geli that I am taking headshots tomorrow, and I am in search for a very light and natural looking foundation. She was very thrilled to help me with my search, and she explained to me how her foundation was powder and not liquid. I couldn't believe it because it looked so natural on her face, and she quickly introduced me to the product. Before introducing me to the product, Geli got a special gun to match my color properly. After scanning my cheek, forehead, and chin she accumulated the perfect powder for me. She also introduced me to a very soft and amazing moisturizer. Geli put the boscia clear complexion moisturizer on my hand and told me to rub it all over my face. After applying the moisturizer, she picked up a clean brush and started to swirl the brush into the powder foundation. She informed me the proper way to apply the powder was to shake it a little, swirl the brush on the top part of the powder, and to slightly tap the brush on the edge of the container before applying to my face. As she applied to my face, the powder begin to come on smoothly and very lightly. The powder left my face looking very bare as if no makeup was applied. After applying my foundation, she took it a step further by contouring my face, as well as, adding blush and a little highlighter to my cheeks. Geli was so welcoming and well taught how to apply my makeup that I wish I could of had her do my makeup fully before attending my headshot photoshoot for tomorrow. Great customer service is so hard to come across, and I'm glad I asked Geli for her help because she gave me that in more. In conclusion, I am pleased with the outcome of my makeup. Geli was well trained and knowledgable of every product she applied to my face, allowing me to know which products cause wrinkles, will keep my makeup looking fresh all day, and will not break out my perfect skin complexion. If you visit Sephora, please go in to see Geli! She will make you feel so comfortable, give you her honest opinion on what products work best for whatever you need, and make sure you leave out of Sephora with a smile on your face. read more

I visited this location today inside of JC Penny to pick up items I'm out of. The store is a complete mess. Items are all over shelves and very unorganized. Many of the staff were actively trying to get out of assisting customers. I had one walk away from me as I approached her. I could only find two of the items I needed due to the disorganization. The staff would stand in groups and talk to each other. The sister of one of the staff was there with about 5 of her friends, and they stood in a group and chatted for 15 minutes. I was in shock and became frustrated, so I left the store without purchasing anything. I wouldn't recommend this location. read more

I absolutely LOVE this Sephora! I go here frequently, because I'm constantly changing up my look... And I also tend to return things frequently (sorry!). I appreciate the GREAT customer service I receive when coming here-- The ladies who work here are patient with me and don't ever give me any attitude; despite my many questions and returns-- I truly appreciate that! My go-to people are Kim and Maria-- They ALWAYS help me and have great suggestions on what product would be right for me-- I'm very grateful for their help, because I want to make sure I'm in the right hands when it comes to purchasing the right product or trying something different. Thank you, ladies! read more

Yesterday I went to this establishment to get assistance with filing in my eyebrows. I lost most of them due to chemotherapy. I can't remember the girls name who helped me but her associate number on the receipt is 0243. She was very helpful and made me feel very comfortable. I will do my business there again and I highly recommend this place to anyone. Thank you for making my shopping experience a good one! :-) read more

This Sephora is literally always DISGUSTING. Never stocked, lipsticks always unshaven, foundations dirty and the Beauty Studio is never stocked with brush cleaner, makeup remover nor alcohol. I went in yesterday just to browse around and barely wanted to buy anything. The Beauty Studio's makeup remover/alcohol pump bottles were all broken with no caps; how are clients supposed to take off makeup/sanitize makeup to try on?? I wanted to buy the Lolita liquid lipstick which I assumed would be out of stock, but to my surprise the drawer in the bottom literally had BAGS and BAGS of Lolita lipstick. I was tempted to up-stock things myself! I also wanted to buy an eyelash curler which I know Sehpora gets TONS of and there were none! Again, opened the drawer and BAM! TONS of eyelash curlers! I just do not understand how such a tiny space cannot be kept clean and organized by the staff there. Then to make things worse, I went to try on a highlight from Becca and when I opened, it was completely shattered inside and got all over the place! This Sephora is always so dirty, good thing the staffs kindliness makes up for the lack of aesthetics. read more

Always friendly and helpful. I love Sephora, lately Ulta has been grabbing a hold on my money but Sephora will always be my first love haha, great customer service and all the girls are sweet. read more

Really bad experience. There is only Lancome there, no YSL, no Dior, no Chanel or any other brand I usually buy. I don't know why this Sephora is so bad. I didn't buy anything and go hone. Waste my valuable time! read more

This is always my quick stop when I need to get anything for my face. I don't know why everyone else is saying that the service is bad because I've never had a problem. Tommie, especially, is a gem. She's always informative and I'm never disappointed in what she recommends me. I'd give them another star but they run low on a lot of the products I use but I guess that's to be expected because it's a mini store. Other than that, they're great! read more

This is honestly my favorite Sephora I go to ! They are so welcoming & full a smiles there :) ! They are so helpful by teaching me new techniques in makeup & also finding new products, that I love so much ! I been to many Sephora's before and never felt so welcomed until I came here ! The Sephora workers make you feel right at home ! I highly recommend you come here to shop :) read more

Ladies! How was my customer service here? Horrible! Not a hello or nod my way. Was in that place for a good 20 mins and it was like I was invisible! Place was dirty and a lot of product not stocked. Decided to take a 5 min way to Ulta for my cosmetic needs. read more

I love Sephora. I was pretty excited to hear they were opening a Sephora inside JC Penny. Yes, this one isn't as big as the other ones but the staff is very courteous and friendly. They do answer your questions and are honest with you, and are willing to assist you on whatever you need. I will definitely be coming here because Ulta is usually out of everything you're looking for! read more