Lily H.
Dentist Natalya Safonova was recommended by my physician, who was also her patient. My family doctor is a remarkable professional, hence, her recommendation meant a lot. Surprisingly, doctor Safonova exceeded my expectations. To be precise, after a year with my new dentist I can list five strengths of her practice, which have impressed me.
(1) Dr. Safonova can listen. She takes time to hear out the patient, discusses options, then she makes her honest recommendations based on what she learnt from the patient and what her (high!) expertise requires
(2) Dr. Safonova can explain what and why she is going to do, and then proceeds, with the best results possible, so far. Her dental expertise, in my modest opinion, has been above my expectations. Her treatment has never been painful, and the positive outcomes have lasted.
(3) I did not register that Dr. Safonova prioritizes commercial/financial aspects over the benefits of the patient. In simple words, and according to my observations, she does not recommend expensive treatments when they are unnecessary. As an educator, I am used to assessing the efficiency of communication and what constitutes the reliable well-done job.
(4) All of her stuff, as I observed, has been well-trained, friendly and tactful.
(5) Her office is not only impeccably clean but decorated with the cheerful colors and images, to reduce her patients' stress.
I'm grateful to my family doctor for her recommendation and reference, and certainly thankful to Dr. Safonova for accommodating and treating me as a new patient, who so far has been very satisfied. read more