I love it here the place is awesome and the manager here is awesome as well I want to come every…read moresingle time

I came here for a birthday party. This place was packed!. There seemed to be no room to really walk…read morefrom the front to the back where the food area is. Now I brought my baby with me, but the party was upstairs in a room. Problem was, there is no elevator so I can't wheel the stroller in, I had to take it up the stairs. Now, I would have left if downstairs and be done with it, but there was no designated stroller area, and it honestly did not seem secure to be left unattended. I did try the churro bites. I was a bit annoyed since it took well over 20 min to get my order. Not only that the photo has the churro bites with chocolate dipping sauce. When I got my order it was just churros, I asked the lady where the sauce was, she said is EXTRA.. no where does it indicate that the sauce was extra.. but oh well. I passed on the sauce, and ate them plain (cinnamon and sugar). They were okay.. nothing really to mention.

The photos in their website are very deceiving. We were there yesterday, April 2, 2026. The…read morefacilities, play areas, and the floor area look OLD and UNTIDY. There are a lot of things need to be fixed. About half of the playing area is DARK/DIM. There are NO blocks and ball pit. We will never go back here. It was such a 'scam' because the money that we paid is not worth for kids and whole family experience.

This place is all beat up! The equipment everywhere is torn, the paint on walls is peeled, I…read moreunderstand things get torn after so much use but they should keep up with the maintenance of this place. We only came because we are POGO pass (GetOut Pass) members and had 1 free hour of play. And I am so glad I didn't have to pay anything because it is not worth it. Unfortunately we did spend gas coming all the way over here since it was a 35 minute drive. Also, there's a place that is dark because the lights aren't working, it's just strange for kids to be playing in the dark. And only reason people give it a 5 star review is because they want something free

Let me be the first to say: I fear trampoline parks. Truly!! I've heard so many horror stories…read moreabout bringing your little ones here and there not being enough enforcement with separating age groups in the trampoline jumping section. The older kids easily get too excited and trample the little ones without meaning any harm. That being said, we were invited to come for a birthday party and made a promise to ourselves that we'd leave the second it didn't feel safe. Plot twist: our kids spent soooo much more time enjoying the parts outside of the trampoline area. They went nuts for the ball pits (boy did I have to get over my ick of germs fast) and crazy slides. They had a blast!! This Urban Air is huge so you need to keep a close eye on your kiddos at all times. But we really did have a great time.

My kids were harassed by the employees here. They told my elementary kids they would help them on…read morethe zipline only if they paid them money. And said Indians were racist. What the heck??? How can they say this to children who don't even know what racism is?? It's attitudes like this that cause division in folks who don't even see color. We will never come here again!

My grandkids love this place! And I love that I feel more comfortable in this space with them than…read moreother activity places. The staff is helpful and very nice. The center is clean. The staff monitors areas so big kids are not overpowering the little kids areas. There's three levels of climbing/sliding for the kids to enjoy.

Personally, I would rate this place a 3.5 or 4 star, but I am leaving myself and my opinion out of…read morethis review. This is about the kids, and the kids absolutely LOVE it! I gave them a choice of places to go to and they chose this, even over that mouse place. What's more, they actually ate the pizza here, and they won't eat it at the other place. Overall, if the kids love it then I love it!

Kiddos had an absolute blast! Clean facilities…read more Friendly staff The food was soooo reasonably priced lol I was shocked! My only wish is that they had wall sockets so parents could work.

On a weekend especially after everyone's been home-ridden from the winter storms, it was a terrible…read moreexperience. Very crowded and infractions everywhere. The trampoline area specifically had a sign saying no "flips" and I see this black kid flipping continuously smack dab in the middle in plain view. This is my first and biggest critique. Staffers need to enforce their own rules better. I will say though later on I did see more staff presence eagle-eying the areas. Wonder if someone brought it up to them or what. In any event, just a lot of brats and parents who probably could care less not following the rules. For example, in the warrior course area.. kids were entering from the exits, cutting in line, and their parents just chuckling like it's just swell.

We had our first visit this weekend, and our daughter enjoyed it very much. We like the fact it…read morewas not overcrowded, very clean, and welcoming. Their prices for admission is comparable to other play gyms for kids, but they do offer packages if you intend to go more than once. The staff were really nice and welcoming as well. They had two separate play areas - one for littles and one for bigger kids - which both included chairs for parents to sit and watch. We like that they had a hand washing station in the play area and promoted cleanliness for all attendees. We would definitely take our daughter back if we are in the area.

We stumbled across this hidden gem just by driving by, and we're so glad we stopped!…read more Admission was $17 per child. They don't offer a military discount or multiple kid discount, but you can often find great deals on Groupon. Everyone is required to wear socks, which they sale for $3.75. Hot food isn't allowed inside, but you can bring in chips and other packaged snacks. The facility was very clean, and the staff was incredibly friendly and welcoming. There were plenty of snacks and drinks available for purchase, lots of seating for parents, and I especially liked the party rooms and arcade area. One thing that really stood out was the toddler section. It had seating for parents and a nearby bathroom, which made it much more convenient for families with little ones. We arrived around 1:00 p.m. and stayed until 3:00 p.m., and the kids were still having a blast when it was time to leave! It's a great place to let kids burn off energy in a safe, clean environment.

The teachers worked hard for kids , but unhappy with the management !…read moreAfter we informed them , more then a month ago that we taking a break by mid of April , they demanded a payment today for the whole month , blaming us that they lost that email ... After we said we can show our emails they refuse to do any adjustments and keep demanding a payment for the whole month . When they said our 2 boys have to leave a class , if we don't make a payment for the whole month , it was not about money anymore its just show you real face and your bad attitude to our kids .

Dropping my rating after attending a 2nd birthday party here (for a kiddo, in case that's not…read moreobvious). Many of the notes in my original review still apply, so check those out for the full details. Again, I do NOT have a kid attending The Palaestra for gymnastics. This is JUST a review based on attending birthday parties here. Since our original visit, the lawyers got a hold of this place. This didn't affect the kids' fun very much, but it did but a little damper on us adults and made the place feel more uptight. Last time we had multiple people in our party hurt themselves, which, hey, was because when adults try to do crazy kid stuff on trampolines... that sort of thing can happen. Nobody sued because our group is cool like that, but it was notably more uptight this time. I can't really blame the place for making this move, but I'm just being honest - last time it was super fun and this time it was... a more typical experience with more rules. So... ya know... Other minus one star: they have recycle bins that are a joke. I'm the guy who snags water bottles sitting neatly on top of the rest of the trash and transfers them to the recycle bin. Here, I found out that their recycle bins are a joke. Literally. They're just more trash cans with labels to make people feel good, thinking they're recycling when they're not. As someone who goes out of their way to not be wasteful, this genuinely pissed me off. Either recycle or don't. Don't lie to me about it. I'm happy to throw plastic bottles in the back of the car to recycle at home. Don't put out "recycle" bins to make me unwittingly trash something that's perfectly recyclable. The kids had a great time, just like the first birthday party I attended here. I think it'd still be a good place to have kids' birthday parties, if you go in knowing there are plenty of rules, etc. But this time I left with a sour taste in my mouth.

My 2.5 year old daughter loves this place. It is clean and functional. This has helped her play…read morewith other kids and in group activities. Highly recommend this place.

My child loves coming here! It's a favorite part of his week. He asks to come here all the time. We…read morehighly recommend!