My husband and I took our son to the Plano Tx location . We were greeted by Marissa M . Time stamp 1/19/2026 2:22pm Marissa greeted us with a warm smile . Dispute she was extremely busy at the front counter. With no assistance . The building was fairly full with kids and adults . Marissa kept everything running smoothly and clean ! Definitely will return again ! I am writing this review because I believe Marissa deserves a raise for her hard work and dedication to provide excellent customer service! read more

Tried this place for the first time as an alternative weekend activity for our 6 year old grandson. Great experience! Priced better than Urban Air, with better food available, and more games that actually award prize tickets. The staff was pleasant but stretched a little thin. They stamp hands upon entrance to provide extra security for the little ones and monitor the exit. It wasn't operating-room clean, but seemed like it was cleaner than that other place I mentioned. The claim to sanitize the equipment weekly (see pics). Although we didn't order the pizza, it looked tastier than either Chuckie Cheese or Urban Air. All in all, a great experience and our grandson had a blast! Again, the only note is they seemed to be a bit understaffed. We will definitely be back! read more

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KidMania is every kid's dream come true! The play structure is HUGE - honestly one of the biggest indoor playgrounds I've ever seen - and it kept my kids entertained for hours. There are tunnels, slides, climbing areas, and so many places for them to explore. It's the perfect spot to let kids burn off energy in a safe, fun environment. As a parent, I really appreciate how clean and well-managed the whole place is. The staff does a great job keeping an eye on things, and there's a secure check-in/out system that makes you feel at ease. They also have a separate toddler area, which is a lifesaver for families with little ones who aren't quite ready for the big structures. The café area is another plus - plenty of seating for parents and a good selection of snacks and meals so you can actually relax while the kids play. It's also a great spot for birthday parties; I've seen how organized and fun the staff makes the celebrations. If you're looking for a place where kids can have non-stop fun and parents can actually sit back and breathe for a bit, KidMania is the place to go. We'll definitely be back! read more

This place was way bigger than I expected. The prices are reasonable, and the food was delicious... get the onion rings. The pizza was HEAVY, very filling. We had four kiddos with us and they do offer military discount, which was amazing also. Parking was great and it's ample space especially if you have a party here. I did see five party rooms. There is a level for arcade games and a level for little kids. They even had a room for 18 and up if you want to take it away from all the madness. My advice is to use the bathrooms on the second level. Thank me later. The staff were polite and I truly love Grace. She was helpful from arrival to exit. Kids do need socks to play, but they sell them for $2. It was a great outing! read more

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KidMania hosted my daughter's 3rd birthday and she and all 15 of her little friends had a BLAST. The pricing was very reasonable compared to all the other options I explored. I enjoyed that they had an area of the kid maze designated for smaller kids which was perfect for my little one& her friends who weren't as adventurous as some of the bigger kids. The food was reasonably priced and pretty good & it catered to both kids and adults. It was an added bonus that all the kids got a 1/2 off coupon for a rerun visit. We will definitely be back for a play date and future birthday parties. read more

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Playing daily? It's a reasonably priced indoor jungle gym suitable for 3-8. Party wise? You get what you pay for in comparison to cheeky monkey or safari run. We had to ask for water, we received no assistance with the decor despite that being promised. We had to ask for our game cards, so they pretty much ease some of the stress of planning a party, but you will definitely end up doing some work. BUT again, it is cheaper so there's that, all the games worked and all of the areas were assessable read more

Fridays are slow here! This place is definitely an MVP when it comes to any holidays kids are out of school but bored at home. The quiet room is great little nook to hang out and work remote. read more

It's lots of fun for the kids and the food isn't horrible. The biggest complaint I have is why do you make a calendar for the FULL month and don't put it out until sometimes a week in. That's ridiculous. It's not like you don't know the next month is coming. It really needs to be more consistent. If you all can't figure it out, hire someone who can. read more

My son loves going to this place! It has a large air conditioned jungle gym that is well kept and comfortably accommodates large groups of kids and is even big enough for adults. There is a second play structure for little ones to keep them from getting run over by the larger kiddos. If your child tires of the jungle gym they can play in the upstairs arcade area, however, you must load money onto a KidMania game card to play the arcade games. If you get hungry there is a snack bar downstairs that sells kids favorite foods such as hotdogs, pizza and burgers. If the building gets too noisy for you there is an adult only room upstairs that overlooks the entire play area. It is equipped with tables and chairs, a sofa, and pay per minute massage chairs. Each time I visited the building was clean and well maintained. The staff were always friendly and my kids always had fun. I too had fun having a few moments to read and catch up on things I would otherwise not have time to do. This place is definitely worth a visit if you have never been to an indoor play place. My son is already looking forward to his next visit! read more

Young kids would give this 5 stars, but paying adults that have raised a few kids will give it 2 stars, so I've averaged the score, reluctantly. (As my technical advisor on this review is a 4 year old granddaughter going on 18 who reads at a 4th grade level, I'll include her views and opinions. I had to explain averaging of stars and "reluctantly" so she is happy with the rest of the content.) From a kid perspective, this place has lots of really cool 20 plus feet tall climbing features, lots of arcade games, a couple of rides for smaller kids, an area for smaller kids (3 and under), party rooms and a snack bar with an extensive menu including kid finger food (burgers, hot dogs, corn dogs, chicken fingers, fries, goldfish, etc...) custom pizza Including gluten free crust (which the granddaughter said was "disgusting"), salads, party trays (give them a week's notice) and all kinds of drinks. No adult beverages (which the granddaughter informed me are bad for people). Kids love this place! From an experienced paying adult, it can get very crowded, chaotic, lines are slow, and the indifferent unfriendly very young staff don't add anything positive. I think the staff could if they were trained in some basic customer service and given incentives. I saw none of the staff enforcing the age limit on the smaller kid area and none helping keep order at the high climbing features that shouldn't have had parents/older adults. (60 year olds climbing in a maze at 15-20 feet off the ground to help protect kids is comical and ungraceful and no, it wasn't me.) This establishment is like our society. Some of the kids go wild (uncalled for screaming, littering and inconsiderate) while others become bullies (pushing, shoving and cutting in front of the smaller kids). A lot just suck up the behavior of the misbehaving kids. The entrance has signage saying no outside food, but that isn't enforced. The schedule on the party rooms is not really adhered to. The entire floor is trashed with food and litter. The party rooms were fairly clean, however. The food is okay for kids but adults will not be impressed. Kids, have fun! Adults, be wary. read more

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Makayla was the manager on duty during a birthday party we attended. My son has celiac and she was more than accommodating to make sure he had everything he needed. She even gave him an ice cream cup because he could not eat the cake. The playscape was clean and the kids had a blast. The staff were friendly and welcoming to our family and we will definitely be back. read more

KidMania - Play area - Arcades Near Me - Plano, Texas

Great place to bring your kids. Their jungle gyms are enormous and looks super fun for kids of all ages. The games are fun too. You win tickets in exchange for prizes 5/5 read more

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Absolutely amazing the people there gave three free pop rocks packets us and they rounded our tickets because I didn't have 60 I had 50 tickets and they gave me what I wanted still and said it's OK. if I could give it a 10 out of 10, I would I'm gonna give it the max. definitely recommend. read more

I made a comment earlier today about being charged for my older teen. Well the manager called me back same day and apologized for the mistake and refunded my money! Really appreciate them correcting the error and reaching out. Thank you! read more

I would normally give a 5 star however today we came in and I clearly said 2 adult tickets and two kids and the girl up from charged me for 3 kids. I went back and said hi there my oldest is 18 and he's not playing he is sitting with me why did he get charged the child rate of 12.99 instead of 1$? she told me that now even 18yr olds who aren't playing get charged in the child's rate. I've never been charged for him before. even last year when he was 17 they allowed him to sit in the booth for 1$. Not okay with this change. read more

The place is rather dirty. From the restroom, to the floors, to finding trash in the play areas. It's quite crowded too with no level of personal space etiquette and distancing responsibility. A lot of the games were broken and too many kids running into mine without so much as an "oops" uttered. And just when we thought we could get some shred of a win, when we wanted to go trade in the little tickets we had to see if there was a prize we could get, the line was too long and we just wanted out of there as fast as we could. read more

I had my daughter's bday party here. She had so much fun! The two hour time slot included a room that holds 15 kids(max) and they have tables outside the party room to accommodate all the adults while the children eat. If you have more than 15 kids you can rent two rooms next to each other. Our party host was so bubbly and enthusiastic! She clearly has great organizational skills that were very much appreciated. The young girls who checked us in at the front were so helpful and patient explaining all the food options to me. As guests walk in, they are able to place gifts on a rolling cart, which really eased the transportation process to the car. The food itself was definitely a lot tastier than what I'm used to having compared to other "kid party" places. They also had more variety, including fruit platters, pizza, chicken strips, mozzarella sticks, wings, amongst other things. I would also say how much they go above and beyond! We left a cell phone there and they had it in a safe and were willing to go above and beyond to make sure we could coordinate for pick up! Even though it is quite a drive for me, I would definitely book again! read more

KidMania - Decorated room - Arcades Near Me - Plano, Texas

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Very busy on the weekends but my daughter loved it! - clean restrooms - very friendly staff members - private room ( noise block) for parents only ( 18 and up only) Which is located on the second floor also, the private room has windows to see everything to keep a eye on your child which is a plus! (Downfall - not all of the arcade games work ) Overall it's a very fun experience for kids. read more

KidMania - Indoor kids' play zone with colorful structures, tables, and children playing, viewed through a safety net. - Arcades Near Me - Plano, Texas

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KidMania is a large space for little ones to run wild, climb high structures, and zip down steep slides. They also have a small arcades area on the second level with some ticket games for prizes at the end. The coffee and food isn't exceptional but who would really expect that from a concession? The structure is pretty old and sticky so maybe sanitation isn't a priority for them. We went when it first opened on a Saturday and it wasn't busy. If you have a few hours to spare and your kiddo isn't afraid of heights, this is the place for you. read more

I'm not sure about the other views but I absolutely loved kids mania. I booked a room for my daughter's 5th birthday and the host was attentive, helpful and nice. Not only was the place its self clean and fun but I was able to reschedule the time and the room to accommodate my needs and preferences, which I really appreciate. My daughter was happy and loved the place. The prices are reasonable and not expensive at all. I will go be returning just for weekend fun . read more

KidMania - Cake - A jungle-themed birthday cake with animal figurines and green foliage decorations, accompanied by a teddy bear wearing a birthday shirt and gift bags in the background. - Arcades Near Me - Plano, Texas

Not too busy at all! Came during the evening around 8pm. All the staff were involved,working, and cleaning up getting prepared for tomorrow. It was quiet and just about as clean as it could get. 10/10 recommend. Especially for busy parents that have to work!! read more

KidMania - A large indoor play area with multilevel climbing structures and slides is visible, with a seating area featuring colorful chairs and tables in the foreground. - Arcades Near Me - Plano, Texas

Great place to let your kids run free. Clean and very spacious. Indoor fun............. read more

My kids had the best time!! Very inexpensive place to play for a couple hours. Staff was kind as well.

I was very impressed when I first walked in with my 18 month old daughter, but the management and employees are NOT in control of the place at all! My daughter could barely play in the under three areas because of all the older children running around in that area. It was not monitored by the staff and no one enforced safety, rules or anything. When I places my daughter on one of the rides, multiple children were jumping on and off the moving rides. I admit the parents are to blame, but the complete lack of oversight by the staff was insane! Too many people in the place made it unbearable. A place that I thought would be terrific for my children turned out to be terrible. I DO NOT recommend this place to anyone. read more

We did not have a great experience here, to say the least. First off, the "toddler" section was a tiny little spot against the right wall of the building, with only a slide and things to climb on for the younger kids, nothing more. So we really didn't think it was worth the money or the time we spent there. In addition, the signs said "toddler age children only," and there were bigger kids coming in and out and playing pretty rough around our 18-month old, and while we tried to brush it off and just keep close to her, it really didn't allow her to feel the freedom to play with confidence. There was no one watching (parents or employees) to see if the older kids were keeping to their section. The cleanliness of the place was also concerning. While I obviously didn't see piles of dirt everywhere, there was absolutely a general feeling that everything was sticky, the equipment wasn't well cleaned between kiddos playing, and with COVID-19 concerns, we just didn't feel quite safe. The worst part was when I stepped on a massive ROACH in the toddler section... yep... and we're all required to be in socks. Needless to say, that left me with a pretty bad taste in my mouth. I was disappointed when I alerted the young man working at the counter of the cockroach, and instead of apologizing or seeming to have interest in be safety/comfort of our children, he, without saying anything, just grabbed a paper towel and went to go pick it up. The other man working behind the counter didn't seem to care either. There just seemed to be a pretty blatant disregard for the customer. Nobody really seemed like they enjoyed working there... All in all, we will not be returning, and we are pretty bummed that we wasted our money here. Thankfully, it's cheap. But, I guess you get what you pay for. read more

Based on Yelp reviews I was hesitant to come here as I wasn't sure about cleanliness of the facility and friendliness of staff. But I have to say the money I paid for admission was totally worth it. Even the one dollar for myself. The seating area for adults are all conveniently located in the center of the play area. So you can keep an eye on your kiddos while reading books, working or just relaxing while the kids are having fun. Just a heads up. There is no staff who supervise the children and there are signs throughout that states :"play at your own risk!" So if you have very little ones it is recommended not to let your eyes off them completely. They also offered a special on game cards but a 20$ game card get 10$ extra. Perfect! For a hot summer day and playing outside is not an option in the morning or mid day. This is a great option. Plenty of parking and easily accessible off 75 and central expressway. 4 stars! It's clean, great game options, the obstacle course is challenging and fun for all ages! read more

Pretty cool place to let the kids run off some energy. There were a few things that could definitely use attention. *Candy and trash all around the claw machine game with candy in it. My 1 year old kept picking up trash and trying to eat floor candy. Not once during our 3 hour stay did we see anyone sweeping up the floor. *Some of the play areas in the jungle gym were worn down and broken. One area was held together by a bike lock. I saw nothing that could injure a child but still could use attention. Also lots of dust and debris on the structure and underneath. Candy, trash, dust bunnies, socks; ect. *Their ticket and gaming structure leaves a lot to be desired. $30 later and my kids left with 1) bottle of indivisible ink and 1) single jolly rancher. The infamous mess making candy claw game will give you 1 piece of candy for .50 cents. You might be lucky and get 2? Also to be fair some of that $30 was spent on games that were rides. Those 2 were- .75 cents (Jet) and .75 cents (spinning tea cups). For the price they were on for a while and the kids enjoyed them! If we came back those would be the only games we would use. I feel like chuck e cheese is a better value on the gaming side. Overall I will bring my kids back to burn off some energy. I wont be spending $$$$ on games next visit. I do hope it will be cleaner next time. read more

KidMania - Arcades Near Me - Plano, Texas

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My daughter had tons of fun ! She conquered lots of fears and had fun doing it! The playground structure had quite a few fights between bigger kids and the bigger kids would be a little mean to the younger kids. The electricity went out when we went so that wasn't ideal but not their fault. read more

Great place to burn off energy when it is frigid outside. Make sure to bring sanitizer gel and wipes as there was plenty of nose picking going on! read more

Visiting on Monday evening before dinner... it was BUSY! So many kids and adults. Place was a little under staffed so the tables, chairs and floors were a bit dirty. The playground is big and my kids loved it although the kids were all pushing each other to try to get through. Arcade was pretty empty. They served food although I did not get any. read more

Meh- it was my first time there with my toddler. Only one small play area for under 2 year olds. Staff doesn't wear a mask and want to get a foot away from your child to stamp their hand at entrance. I'm all for your freedom of not wearing a mask but if you're gonna touch my kid, you should be more mindful since kids aren't vaccinated yet. But it seemed like the staff could give two shits about anything, so wearing a mask is probably the last thing on their mind. The place is kinda dirty and the arcade upstairs is not handicapped accessible. read more

My first time there and it was meh! Would not go back again especially on a Saturday afternoon. I gave it 2 stars because my toddler love the slide in the toddler section. My reasonings for the 1 star is for the lack of cleanliness, the amount of people (adults and kids) they allow in to the facility, the staff can't seem to keep up with controlling the environment, and the safety of the little kids. The lack of cleanliness comes from none of the staff cleaning and disinfecting the play areas, tables, bathrooms. Everything felt dirty. I had to clean up my own table that had trash and luckily I carry my own disinfecting wipes because I have kids. Cleanliness also comes seeing other kids not wearing socks. That was one of the rules. I think an important one health wise. If the company put X amount of staff members to each area of the facility, it would be better controlled by the staff rather than the customers. Along with that, there was some drama ensuing. Again, could be controlled by the staff. Last few things, there were so many kids in this place. It was hard for them to go through the whole course without pushing other kids and running. They really need a capacity limit. My older kids couldn't make it through the courses. read more

So, first of all, this place is an awesome way for me to get some grad school work done when we're visiting my in-laws in Texas. My little guy can play for hours, and the cafe keeps both of us fed and hydrated for not-as-bad-as-they-could-be prices. What bumps this to 5* for me, though, is the customer service; when we arrived, Courtney at the front desk was kind, courteous, and welcoming, and played along when my five year-old asked if she remembered us (we'd only been in once this past summer when we visited the family). When we were leaving (after FOUR HOURS of continuous play for the little guy), Courtney called my son by name, thanked him for coming by, and absolutely made his day. The play structure is great on its own, but fantastic employees like Courtney make KidMania a must-visit when we come to the Metroplex. read more

So fun, we love Kidzania and all the fun things to learn and do. We have been here so many times and just can't get enough.

We just had my daughter's 6th birthday party here on 11/10/2018. The party itself was great - she and her friends had a great time, my 8 year old son also had a great time. No complaints there. They'd get a 4-5 star review, if that's where this story ended, but alas it did not. The first part of the continuing saga is 100% my fault - I take responsibility for the fact that we loaded up and left without checking out properly with the facility. I mistakenly thought that the credit card I had used to book the party with online would be charged for the balance of the party automatically, and that is not the case. So the following day (11/11), I get an email from the general manager saying basically, we don't store card information, and we need our balance. No problem. I immediately call the location and since the GM was gone already, I paid the balance and got the receipt. Story over, right? Well...not so much. I get ANOTHER email on 11/16. Again from the general manager. Again saying I have not paid the outstanding balance. **And threatening to escalate it to the police department** WOAH. We just went from 0 to 100 MPH here. We are less than a week from the party. I've gotten exactly TWO emails now, and *I HAVE ALREADY PAID* Now I'm getting threatened with the police??? So I of course call to the location and this time speak with the general manager himself. He looks up my account in their system and of course confirms that yes, I've already paid. He gives me an excuse of "well no one told me." Needless to say, this whole interaction has spoiled my daughter's birthday experience very much. It would have taken one quick minute to check facts before sending such a hostile communication LESS THAN A WEEK following a party, and especially when it was not needed. read more

Great place for the lil people in your life. This is a big place and very cute, the place is super clean, lots of stuff to play on, the food selection is good along with the prices, they have what most kids like, the entrance fee is good. Bring your family here and let them play, play and play!! read more

KidMania - One of the play structures! - Arcades Near Me - Plano, Texas

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Like all things shiny and new, Kid Mania was clean, well-kept and organized when it first opened. We visited often, taking all three kids to burn off some steam on rainy shut-in days. We liked being able to join in the fun, or watch from a table as the big kids ran around, climbed and played games. However, our last two trips have no been positive. The place appears to have been neglected. The floor, on both occasions, has been FILTHY. The firs time when we questioned the manager about the cleanliness of the place, she replied their vacuum cleaner was broken. That's no excuse when kids are rolling around in a week's worth of crumbs and dirt. There's a WalMart half a mile away, BUY A VACUUM CLEANER! On a more recent visit two months later, we noticed the floor was again filthy. When questioned about the issue, the manager advised they just vacuumed. (Note: this was 30 minutes after opening.) When pressed on the dirt we were seeing directly in front of the counter, she told us their vacuum was broken. I also noticed many torn safety nets, ragged and re-taped bumpers and worn out nylon covers on much of the play equipment. I guess they just don't care anymore? I posted a couple of pictures are evidence of the situation. We will not be back. There's no excuse for the lack of consideration when kids will be running shoeless in filth from last month, week or even last night! read more

KidMania - This place is dirty. Here's a picture of the floor 35 minutes after opening. The entire floor is as messy. - Arcades Near Me - Plano, Texas

My niece and I had a ball here!! I think as long as you don't come here with super high fantasy expectations for some over-the-top hospital-grade cleanliness and remember this is a high traffic kid zone (which means lots of noise and probably some level of chaos), you'll be just fine. My niece is 9 and enjoyed every ounce of her time here. She played for hours. The admission is relatively affordable...less than 10 bucks per kid for unlimited play and only $1 per accompanying adult. There's plenty of seating, wifi, an adults room, and an upstairs arcade/play area. There's a designated zone for younger children, t-shirts for purchase, and a snack bar. The snack bar has multiple options and dessert. There's also unlimited water available for everyone. As far as the play area itself...it's huge! Multiple stories, multiple obstacles, several slides and swings, and tons of fun all around...for kids and adults alike. You can play with your child or just monitor from down below. I think this place is a fantastic option for anyone seeking a way to burn their little one's energy and to have some opportunity to relax while doing so!! Check them out. read more

Seriously this place is every kid's dream...and at first was my worst nightmare...until I got used to the sound of kids screaming and realized those were sounds of pure joy! Kid Mania totally lives up to it's name. When you walk in, you are greeted by hosts that stamp you and your kids (we don't have kids, and therefore were not stamped) but this is to make sure no one walks out of the building with kids that aren't their own. Super smart! There is a small entree fee (I believe it's under $5 per kid) and there's no limit on how long kids can stay and run around...expend all their energy! We were here for my nephew's first birthday party and it was a big hit. Kids of all ages can go wild in the tunnels that span across the entire building. There's a section for kids that are a little younger, and another section for older kids (and adults that are kids at heart). Upstairs there's also an arcade if the older kids aren't exactly into the running around in tunnels and sliding down concept. In the middle of the play area, there is open seating, and a small food court where you can order all kinds of snacks and soft drinks. The menu wasn't huge, but you can order typical snacks like nachos and buffalo wings, and pizza for your meal. Our party ordered a variety of pizza, garden salad, and mozzarella sticks which were all pretty decent! Kids were satisfied, and adults were seemingly content as well! The party rooms are a bit narrow, so a little suffocating for my taste, but the service they provide is very good. We had an associate helping us with everything from decorating, to serving the cake at the end. She was incredibly friendly and patient the entire time, which is definitely needed if you're going to work at a place like this. The party rooms are available for one hour reservations, so it's more of a short and sweet experience which allows the kiddos to get back to business running around and tiring themselves in preparation for naptime. One genius addition to this place...they have a QUIET ROOM upstairs for adults with glass walls which allow you to seclude yourself in silence but still keep an eye on your kids!! How cool is that? Overall I would definitely take any of my "kiddos" here in the future (but only after fueling up with a large cup of coffee). read more

Awesome, massive climbing play area for kids... and adults. Climb, jump, dodge, slide, swing - basically wear your kids out. Ice cold AC. Small collection of video games. Free iced water. Previously, the place was just dirty, with lots of idle employees. It has since improved dramatically, with a friendlier staff and much cleaner facilities. I've held both of my sons' birthday parties here, and it's a great experience. The kids are off playing, and you can chill out with the other parents. It is loud, but that just means the kids are having fun. For birthdays, you're only allowed to bring the cake and party favors - no outside food or drink. Makes sense. You do have to supply the cake, and you can choose to purchase party favors from Kid Mania, or you can bring your own. You bring everything through the front, and your items are placed on a cart. Anyone attending your party will leave their gift on the same cart. The first hour of your party is dedicated to kid play. So, if you're party starts at 2, the kids play from 2 - 3. At 3, an announcement goes out over the loudspeaker, and you meet at you're assigned room. If you ordered pizza, the pizza and drinks will be served. The pizza is decent. The cake is next. You have the option of opening presents at the party - we did it the first time, but skipped it the second time. It can take a long time, and at some point you'll need to load everything into your vehicle. It's much easier to load up unopened gifts. Also, you don't embarrass the kid who wrapped her favorite toy, because she lives with grandma and grandma is on a fixed income. It's the sweetest thing, but kids can be brutal. Next, they'll take the kids out for group photos, then hand each child a game card loaded with $5. You can pretty much stay as long as you want afterward. You will be presented with the bill at the end of the party. There are no hidden costs, but a 15% gratuity is added to your bill. Of course you can choose to tip more. The best part - the kids have a fantastic time. There were some birthday parties in the public seating areas, and I don't think those were "paid" parties. The parents pulled tables together, laid out table cloths and set the tables themselves. Great way to save money, but on the flip side there wasn't enough seating for our group. Outside of the parties, I bring my kids here once or twice a month - sometimes more, depending on the weather. There's a room upstairs where kids aren't allowed, and I chill out in there while my sons play. Some parents will have their kids in the room with them, and that kind of sucks. I understand infants, but why keep your older kids in there when you have all that play area? They offer free wifi, but it can be slow at times. I'd like to come here and work in the summer, while my kids play, but need more consistent wifi speeds. I've had a few instances where my sons were bullied by older, bigger kids. My son was struck in the face on two different occasions, and punched in the stomach another time. In each case, the bully was a few years older and at least twice as big. Once the kid was at least three times his size. Management will talk to the other parent, but it turns into a he said/she said situation. One bully refused to come down. In every case, we ended up leaving the facility early. I managed the situation by teaching my son how to recognize and avoid assholes. The food really isn't that great. The pizza is decent; but the burgers, calzone, wraps, etc... were pretty subpar. I just take my sons here to play, and we eat elsewhere. I'd give this place 5 stars if they could solve the wayward child problem and serve better food. Would love to see a membership option, and faster wifi. But all in all this is a great place. read more