Supposed to be 10 Minute oil change. It ain't. First you…read morehave to wait your turn. Two bays two cars in front of me should be 10 min for them then me. Been here 20 minutes already and you have to stay in your car. Next time a place where you have a waiting room, bathroom, etc. value I'll add when they charge me. So it's minimum $103. And they only have one guy doing the oil change so one bay going. Next time grease monkey.

This location is Grease Monkey now and I am so glad that I stopped by to get my oil changed…read more It is hard these days to find a company that gives good service at a fair price. After my experience at this Grease Monkey location I can say that I have found a company that I can trust to give me a professional, courteous and honest recommendation of what my car needs to keep running smoothly. Jose and his team performed an excellent job checking out my car. I feel confident that this is a mechanic that I can trust with my car. Thank you!

DO NOT let this place touch your car…read more I asked if they could do a transmission fluid replacement since I had a coupon for it. First guy said no because my 4Runner doesn't have a dipstick. Then the assistant manager said he could do it. He put the wrong transmission fluid (Toyotas require Toyota WS TF). Immediately after my transmission started to slip in 3rd gear. After battling with the GM they agreed to replace with Toyota WS fluid but they didn't flush the system. The contaminants of the wrong fluid are still causing slippage in 3rd gear and I got a diagnostic from Toyota stating Toyota WS is required for my 4Runner and that the slippage is caused by the contaminant of wrong fluid. They still denied my claim. This company ruined my transmission and is refusing to take any ownership of their mistakes. This is our family vehicle and now we feel unsafe driving it. Valvoline has lost a lifetime customer because they won't own up to their mistake.

I would like to know, after I changed oil in 2 different vehicles (his & hers) I drive away after…read morethe oil change and check the sticker I get it shows next oil change in 3000 miles? The first time I noticed this I forgot to bring it up. But now, on a different car, it happens again. For evidence, see pictures. One is the mileage upon leaving Valvoline, the other is the next service sticker I received. 3000 miles is total BS. Mopar (Jeep) advice is 5 to 10 k miles. Especially (!) since I always take the better and more expensive synthetic oil. These modern oils can do easily between 5 & 10 k miles. Is Valvoline thinking their customers don't pay attention and just go back when the sticker tells them so? I hope Valvoline, you have a good explanation for this to help me to get a bad taste out of my mouth....... Looking forward.

Brayden is the best grease monkey. He's very professional and knowledgeable and has a great sense…read moreof humor. I was in and out

I've been coming to this Grease Monkey location on and off for quite a while and have never had an…read moreexperience like I did today. I came in around 2 PM on a Wednesday and was the only customer. From the moment I arrived, Austin was rude and seemed annoyed that I was even there. Normally, I'm greeted at my car window and asked what type of oil change I need. Instead, Austin stuck his head out of the door and yelled from a distance asking what I needed. I told him I needed a full synthetic oil change. I found it unprofessional to not approach the vehicle and to communicate by yelling across the parking lot, something I've never experienced here before. He told me to go to bay 1. When I began pulling in, I hesitated because staff usually guide cars over the opening in the floor. After waiting briefly and seeing no guidance, I slowly proceeded into the bay. Austin then rudely snapped, "I told you to go to bay 1, not inside it." I apologized, but I was honestly shocked by how he spoke to me. Perhaps if he had approached my car when I arrived, I could have heard his directions more clearly. At that point, I seriously considered leaving and taking my business to one of the many other oil change places nearby. I decided to give it another chance, assuming maybe we had just started off on the wrong foot and the holiday season can be stressful for everyone. Unfortunately, his tone continued to be abrasive. He asked me several questions one being whether I'd been there before (I know they keep records of this), and why I didn't have the sticker on my window, all in a way that felt accusatory and dismissive. Clayton, who appeared to be management, took over the rest of my service and was professional and kind. He recommended some additional maintenance that my car likely needs, and under normal circumstances I would have agreed. The total would have been approximately $400-$500. However, Austin's behavior and tone left such a bad impression that I declined any additional services during this visit. I would like to continue supporting this business, as I've had positive experiences here in the past. Unfortunately, Austin's attitude made this visit extremely unpleasant and will likely prevent me from returning. Customer service matters, especially when customers have plenty of other options close by.

Always honest and genuine about fixing your car. Used them many times over the years.read more

Doing work on my car without my au thorization and catching…read morethem. Quality was very poor. Jammed up my steering wheel, telescope and my turn signal then called me a liar twice on something I didn't do. If I do it I own it! Anyway, 3/4 of my car bill is labor and 1/4 over inflated parts, cars finally put back together but I can't pick up during the M-F 9am-5pm hours and closed weekends. So l told them to leave the car out and I would pick up but when I turned on car I had to shut down fast and get it towed out of there fast. It's like someone purposely played with the motor. I never let any shop know I have more mechanics skills than most there workers, they still think women are dumb. They loosened and flipped my alt belt, loosened and chewed up teeth on my lower two belts, damaged my new paint job. I never had a chance to put the corvette emblem back on...It's been at their shop for so many, many, months. Please, customers beware. I am sending pics.

Great service, great staff and great pricing all in a timely manner! No need to ever go to a…read moredealership and pay those high prices!

From the owner: Grease Monkey, located on N. Ponce de Leon Blvd, St. Augustine, Grease Monkey offers a full-service…read more15-minute oil change. Open Sundays for your convenience, we provide brake service, AC recharge, tire rotation, and tune-ups. Conveniently located near the Fountain of Youth Archaeological Park and Vilano Beach, our shop makes car care easy while you're exploring local attractions.

Used to love tires plus went there for any need or worry. Till I just called the store for a quote…read moreon a ac compressor. Carlos was very rude and acted like I didnt already verify the issue. Then proceeded to not quote me and tell me that the ac system is very difficult. And it might be the condenser. Which normally I would have agreeded with if it was in the shop. Never using tires plus again.

Honest, clean and friendly staff. Val worked with me to afford the 2 run-flat tires and offered…read moreadvice for extended tire life.