Dan's the man! Quick and easy oil change, no appointment, just pull up! Plus the inside is nice,…read morewith free water and coffee!

Great group of guys here, all knowledgeable and courteous. Came in for a oil change and with a very…read moreshort wait I was out of there. The waiting room is clean and outfitted with a television, coffee & drink station. I highly recommend this location, the service was fantastic and prices seemed on point.

I've always had difficulty trusting mechanics with cars, either because they don't check everything…read moreor try to overquote you for things. Mike (the service advisor at the Webster location) is not one of those mechanics. He is honest and transparent about his work, and he will go the extra mile to make sure everything is fixed and ready to go. I had a thumping noise issue that was affecting my car for weeks, and one Firestone location made repairs but not the right ones to remove the noise - and they also refused to look at the car any further. Thankfully Mike at the Webster location made sure he inspected the car in full (which the other location didn't do), and he was able to locate the cause - a rusted-out rear parking brake. Despite a delay in getting parts, once he received them, Mike made sure the work was done right away. He also drove the car to make sure the noise was gone. When I picked it up, I didn't hear the noise either. If you're in a pinch for repairs and you're in or near Webster, I would recommend visiting the Ridge Road location - and I hope Mike is your advisor. He will look into the issue, find the cause, and make sure the right work is done. I highly recommend him. Thank you, Mike, for being an awesome help!

Overcharged for replacement of rear brake light bulbs-- changed-- didn't want the oil change- did…read moreit anyway- charged for high mileage oil without explaining this. over two-hundred dollars. called Kia dealership after the fact-- quote for bulb change around 80.00 as opposed to approximately $120.00. Upgrade on oil change not disclosed $79.00 I will never use this Firestone nor any other Firestone for service. This is supposed to be a national company. A consumer expects a degree of similitude in pricing. Never again- Firestone has lost all credibility. In addition, after calling Firestone Corporate, the customer service representative informed me that this Firestone location would not provide a quote for the service in question. Understandable -- sort of- not completely though. Now- this is the puzzling part- the neighboring Firestone Service Center was able to provide a quote of $75.00 for the service. This is in alignment with Kia DEALERSHIP's quote. Takeaway- There is nothing to be explained away-- here. Maybe they used a higher quality bulb- A High Mileage Oil No matter- an establishment does not make decisions for another's possessions. It is simply not good business practice. Selah

This has to be the friendliest Valvoline I 'be ever been to. Joe was the manager and was super…read moregenuine and created a wonderful experience. Will certainly be returning here for oil changes!

Would give it a zero if I could. Took our Nissan Murano for an oil change. They recommended that…read morewe change our rear differential fluid. We had 44,500 miles on the vehicle. They said it was due every 20,000 miles (lie). Then they stripped the fluid screw and said they couldn't change it. Called Nissan Service and were told in this climate it is recommended to be changed every 60,000. So now we have to pay to get the screw removed and a new screw. Shysters! STAY AWAY!

I went there today for an inspection and brakes. Everyone was very polite, and the bill was less…read morethan what I expected. You can trust Ron.

Dan truly is wonderful. He is respectful, kind, and extremely knowledgeable. I was able to get my…read morecar fixed in no time. I don't trust any other place!

I had an inspection appointment for noon on 9.12.2023 (made a week ahead) at Monroe Auto Service at…read more903 Ridge Rd Webster. I entered the shop to drop off the car key and waited for the guy before me to finish. When it was my turn, somebody called to ask for information. They talked for about 5 minutes on many issues, and they were done, the receptionist asked the customer which part of the country is he moving from. It turned out the receptionist had lived there, and then they started a lengthy conversation about this and other areas and how nice it was there. After a few minutes of a fun, relaxing talk, I reminded the receptionist I was waiting and in line in the shop before that guy called. Do I have to stay in line to listen to the personal experiences of the receptionist in the past? I told the receptionist that I needed the car at 3:15 p.m. He said there was no way they could finish it by 3 p.m. since they had other cars. Why did you make my appointment at noon if you can't complete the inspection for 3 hours? He offered me to reschedule my inspection for the next week. Does my experience suggest I make another appointment with you?

Go see Taba at this location in Webster. He's awesome! Quick to help, friendly and good at what he…read moredoes.

I had an appointment to get my tire patched they got me in quick and showed me the long screw and…read morethe good patching that he did to my tire. very satisfied and I would definitely recommend this tire shop to others. also very friendly. Thank you wahid for fixing my tire!

I've gotten tires here for multiple cars over the years. Always got a good deal on great tires and…read moreright away service.

I've been a customer for years, through several cars, old and new. They never try to upsell me and…read moreeven offer cash back for loyalty! The place is super clean from customer to car bay and everyone I meet is kind. They give me honest recommendations regarding tires, etc and maintenance. Hours of service are convenient, no appointment necessary and a sense of security in your vehicle... you can't put a price on that.. Once I went somewhere else... forget it..Clearly this team knows what they are doing.

Amazing amazing amazing! The staff here is super kind and helpful. We popped by hoping to get an…read moreappointment for an inspection - they got us in right then and there. 30 minutes later we were out the door. Seriously these guys are great!

Have been going there for a little over 5 years now. Always get in fairly quickly and prices and…read morebeyond fair.

Michael Gruttadaro did a great job drying off my car, very efficient and professional!read more

With winter soon approaching, I had to get "Black Nell" prepped for it. I stopped by Webster Delta…read moreSonic and had the Wash and Wax, plus the interior cleaned. A young man by the name of Jake Sossong did the job for me. I was really impressed with him. He knows the detail business and did an excellent job. If you live in the area call out there or go in and ask for him, it's well worth it. 5 stars for Delta Sonic and Jake.