I had about an hour to kill so I went to the nearby gas station and decided to wash and vacuum the…read morecar. We were greeted by a friendly attendant who presented me with all of the options for the car. I went with the $20 wash, the 2nd cheapest available. For $5 more, it came with a wheel polish and I didn't deem that necessary at the time! The driving mechanism is the nicest one I have seen, the belts are wide and flat and you just drive up on them for the entirety of the wash. The brushes were gentle, but the water pressure blast-y. The length of the car wash is good for the price! The car smells good and the lights were kind of fun, haha! The outdoor vacuums were not very loud, which was great, but the passenger side one was not working. I just passed the driver's side hose to my passenger. If you are a member, you can have access to their INDOOR vacuum garage which is AMAZING for a Midwest state. Overall, I happy with my decision to stop at Drive & Shine!

Short story, I'll gladly go back again. Long story, I went to Take 5 first and they said they…read moredidn't have any Economy grade oil for the least expensive change. All they had was the synthetic Core oil. I said no thank you and left. They had been very persistent, in an annoying way, about trying to upsell the synthetic oil. That's when I decided to try Drive/Shine. I'm so glad I did. The environment was professional looking as were the staff. Night and day difference. I'll never go back to Take 5.

Steve the Manager is a hardworking guy and always gets back to me with great prices! They get your…read morevehicle back to you asap and also make you aware of any safety issues while its on the rack. Thanks for all your hard and dedication to that company!!! Dano K

I was on a road trip when there were strange noises coming from the front end of my 2012 jeep grand…read moreCherokee. I contacted Brown Tire who would inspect and diagnose. They would be happy to replace the front sway bar ASAP. I had no time to shop around and agreed to the estimate and repair. That was a big mistake!! While the problem was fixed. The final cost was way more than reasonable. I have since found that the parts were on average 40% to 50% over actual cost from Mopar. Needless to say, this was very disappointing and while I visit the area periodically and have used brown tire services in the past, I will not use them again and advise others to avoid service there or at the very least get a competitive bid from another repair shop. Take it from one who was ripped off don't trust them

Solid. Quick…read moreservice, great washes and super clean facility. Fine here a few times for some services on my car that I can't easily do at home or at my work, Trans flushes and things like that or when I'm just lazy and don't wanna change my oil my self. Service has always been pretty damn great. Fast and while they do try to up-sell, they won't push things on you. If there's something they think you DO need they'll let you know though. The auto wash is awesome, it'll getcha all cleaned up in a jiffy. Opt for the more expensive packages and you'll be extra spiffy. Pull into the detail bays after a full service oil change n comped wash and they'll hit your windows and carpets with a good vac and window cleaning too. Definitely givin' it a good recommendation for a full service experience.

Decent facilities but they're always trying to pressure you into buying a membership. "May I ask…read morewhy you don't want a membership? I'm just trying to make it worth your while." Shut up, Connor, and give me my basic car wash. As if you care about my personal finances. You're just trying to reach your memberships quota.

July 2021 - It's not easy finding a good reliable automotive maintenance company but I think I…read morefound one this week. Leticia and the crew in Valpo did an excellent job! I received an oil and filter change and requested a change in the cabin filter. The service was thorough and quick. It was well worth the 16 mile drive from Merrillville. I had a chance to talk to a longtime customer in the waiting room and he was quick to endorse everything that they do.

In the "green room" there was a far far right militia magazine. The crew didn't put a sticker on my…read morewindshield. Overall the tone was that they were doing me a big favor. I will go somewhere else or change my own before I step foot into that kitty litter box.

Ryan was extremely helpful in making sure I had the correct services. Charles and the crew were…read moresuper knowledgeable and helpful with making sure I had what I needed. Thank you all for everything!

I was told they were going to take my tire off to repair the hole and put in a new tire plug the…read moreprofessional way which is why I was charged way overcharged the amount of tire plugs should be they had never removed the tire from the axle they clearly didn't feel any of my fluids check my brake fluids how's the last customer of the day so I feel like they were trying to just get home rush me out of there and this is my first time going there first experience thank God the next day I went back to talk to the manager of the manager did give me a free oil change so maybe I'll give it another spin and update review

I called yesterday morning to get an appointment for a tire rotation first thing when they open…read more They could not accommodate me at that time, but Butch was able to get me in later in the afternoon. I arrived early and was helped immediately. The rotation did not take long at all. Caleb, the tech, was very friendly. This is another reason why I continue to purchase my tires from this location and get complementary tire rotations. I highly recommend them.

If you are a woman, especially a young woman or the guardians of a young woman, do NOT take your…read morecar services here. Last month at the beginning of April, I was sexually harassed by an employee at this establishment. I will attach photos here of messages he sent me via my personal phone number by copying it from my profile that was made by the store. Without my consent or pre-approved knowledge this employee paid for a service that I was entrusting the storefronts mechanics to do. This is an older gentleman that had previously been speaking with me about his wife and elderly father in a friendly, NOT inappropriate, manner. Given the light hearted conversation, I consider his act to be one of generosity and age superior kindness. However, once I left the shop is when he began messaging me. As you can see from the messages, I offered to pay him back for this unexpected and unauthorized act he did of his own free will. He proceeded to request sexual favors in return for his decision to pay for my car service. I was dumbfounded and did not respond for a period of time, in which he repeatedly messaged me until I did respond. In response I reflected on how inappropriate the request was. I unfortunately had to encounter him again the next morning, as the shop's team was servicing my vehicle once more. He "apologized" over text and said he too would be professional. All in all this was a terrible, uncomfortable and outright disgusting experience that I had from this shop. It triggered experiences of sexual harassment and assault that have happened to me in the past year, recent and traumatic enough to induce a panic attack response the more I had to reckon with seeing this man again the next day. I would not recommend their services to anyone, but I ESPECIALLY would not recommend these services to any woman, young women especially, due to their own vulnerability. I was leaving the state and moving across the country, I was alone with no family near my home, and this employee tried to take advantage of that in a humiliating and degrading way. To all that read this, please stay safe.

If you are looking for a reliable, safe, honest place for an oil change, the Duke of Oil on Hwy 6…read moreis the place to go. They are friendly and informative and patient. They are attentive and honest. They give the best prices and they offer rebates and coupons. WAY better than jiffy lube or any of the other places around. 10/10 highly recommend!

been utilizing the Merrillville location for over 15 years .. been great …read more. However .. we utilized the Valparaiso location today as we were in the area .. attendant kept pushing synthetic oil .. we are trading vehicle in and just wanted a normal 5 w 30 oil change .. we change oil every 3000 miles .. vehicle is done and we go to pay bill .. its over $100 with a $15 coupon. I never ok'd synthetic oil .. and discussed with counter person .. Nothing he can do and was not helpful .. this is why so many businesses suffer .. from employees like this I have been in business for myself for over 35 years .. we live by referrals and reviews .. look up our last name and see how many oil changes we had done in Merrillville location .. will see what corporate does with this situation and review Larry Jaskowiak (219) 712-5020

I needed tires installed. Before I had them change the tires, I had another "house" mechanic…read morereplace my upper and lower ball joints. This guy quoted me a great price, so I let him install them. So Tom's replaces my tires and the mechanic came to me and said that he installed a "missing" bolt from one of the ball joints. First off, I was shocked it was missing and second, I was shocked Tom's mechanic even caught it, let alone replaced the bolt. There was no charge. The fact that he checked my suspension system and all I was having done was a couple of tires, really surprised me. But God only knows what would have happened down the road if he didn't see that bolt missing and replace it. No more "house" mechanics for me. If you want the job done right, go to Tom's. It's obvious to me now, that you get what you pay for! I'll be taking my cars to Tom's from now on.

They're the best in Valparaiso. Great quality of service and honest prices. I've been to a few…read moreothers in Valpo and Tom's is the best.

A huge thank you to the guys at C and C auto repair! I just bought a used truck four days ago and I…read moregot stranded today at Menards with a bad starter on my 6.7 L Ford F-350 diesel truck. I called them up at 4pm with two hours left in their workday and they said that they would be willing to stay late if possible to fix it. I was able to get towed there fairly quickly and they actually were able to get my starter replaced and get it going back on the road again 2 minutes before closing at 6 PM. It's my first time there, but since I'm moving to Valparaiso it will probably not be my last time. They seem like a great bunch of guys there! Stellar service and customer support, and really really helped me out in a jam. Thank you so much C&C!!!

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever