Great service while I waited and nice staff. I would tell my mother to come here for an oil change.read more

Attention all military and retired service members: If you're looking for fast, professional, and…read morereliable oil change service in Rapid City, look no further than Take 5 Oil Change at 803 Saint Patrick Street. Not only do they offer top-tier service, but they also proudly honor a 25% military discount--a meaningful gesture that doesn't go unnoticed by those of us who have served. I bring over 40 years of engineering and maintenance experience in the U.S. Navy, including 25 years of active duty and 15 years in government service working directly on U.S. Navy warships. When I say I know good maintenance practices, I mean it. While visiting my granddaughter (and by default, my daughter), the maintenance light came on. With my son-in-law out of town, I stepped in--something always seems to come up on the home front when the service member is away. I was grateful to be in town to take care of this, especially considering how often I wished someone had been there for my own family while I was deployed. From the moment I pulled in, the experience at Take 5 was top-notch. I was offered a complimentary bottle of water while Jacob walked me through each step. He verified the oil type, clearly explained the pricing, and ensured everything was fully transparent. The entire team operated like a well-oiled machine--thorough, professional, and in sync. They didn't just change the oil. They: * Replaced the air filter * Checked the wipers * Checked and adjusted tire pressure * Topped off all fluids What truly impressed me was their communication--loud, clear, and confident call-outs of each step and condition, followed by repeat-back confirmations. As someone who's spent decades in engineering, I appreciated the use of repeat-back procedures, a fundamental practice in high-stakes maintenance and operations. The final safety check was exceptional. Jacob verified: * Oil filter tightness * Drain plug secured * All fluids topped off Then, Denver, the lead mechanic, presented the dipstick for visual verification of the oil level and reviewed all completed maintenance before resetting the maintenance light. The quality assurance process at the end sealed the deal. It's rare to see that level of diligence and pride in work, and it reflects strong leadership and a commitment to doing the job right. I was thoroughly impressed and told my daughter she can trust them with her car. I would be proud to be the owner of this shop--and I'm proud to recommend it to anyone looking for honest, competent, and respectful vehicle maintenance. Take your vehicle to Take 5 Oil Change at 803 St. Patrick Street. You'll be glad you did and more importantly you will regret it if you don't

Took the our Escape in for an oil change and tire rotation, made an appointment…read more The appt was not scheduled correctly but they had a guy come in on his day off and completed it anyway! Because of the confusion they did not charge for the rebalancing. We thank you for your kindness!

Service was fast but the mechanics barely spoke to me which was very awkward. They only changed my…read moreoil. Did NOT do anything they marked on my receipt, didn't even give me the token or whatever they offer for the free car wash. Maybe you have to pay extra for them to check all your fluids etc but if that's the case they should have explained that. I have never only had the oil changed. I will go elsewhere from now on. I have been to Grease Monkey in the past and never had an experience like this.

After visiting three other locations, I finally found the one on N Lacrosse and from now on, this…read morewill be the ONLY location I trust with my car. Mike and the other team member were incredibly attentive, professional, and communicative throughout the entire visit. They went above and beyond by cleaning my windows, filling my tires, checking all my filters, and taking care of my oil change efficiently and thoroughly. What stood out most was how comfortable and confident they made me feel. They took the time to explain everything, answered my questions, and made sure both my car and I were well taken care of. It's hard to find service like that these days. Hands down, this is the BEST Grease Monkey location in the Black Hills, and I highly recommend them to anyone looking for honest, reliable car care.

These guys work their butts off. I know what I was paying for and got what I paid for. Fast oil…read morechange. Got it done while my hands were tied. I hope they get better AC though (for their sake).

Wow. First, I was just impressed that they answered their phones. The man who answered, was so…read moreprofessional and able to give me a quote that was very favorable. I showed up soon after, and they took care of changing my oil in less than 10 minutes, These are some of the most polite and team-oriented service people I've ever had the occasion to engage. After the work was done, they offered me a first responder/military discount that made my price even lower. I would so gladly let them repeat the service in another 5000 miles!

I read some of the previous reviews and not sure why they were poor. The guys did a great job. I…read morehad a transfer case with low fluid, and they topped it off for me. they were quick with their work in the break room, offer some great cappuccino

Thank you everyone at the Deadwood Avenue location. Visiting from out of town, and had an issue…read morewith my front drivers side brake, screaming like a banshee. The problem straightened out, but I felt I should get it checked out anyway. Wonderful experience starting with Drew, who scheduled me in within hours (2) of my call. My truck checked out, and I was out of there in less than a half-hour. Thanks again, and I appreciate the birthday hat!

Always polite with fair prices Honor all warranties…read more Good checks when getting service and oil changes

Great service! Quick and efficient. Matt even was kind enough to give me recommendations on where…read moreto get my window fixed locally. 5 star

I brought in a 2008 vehicle with 140,000 miles with the possibility of the piston rings leaking. I…read morepointed out the car originally had 5 w 20 oil as recommended oil but I wanted to go up to 5 W 30 to help seal the piston rings better as that model of car had a noted issue with piston rings. They get all done and present me with the ticket and it says 5 W 20. I look at the little window sticker and it also says 5 W 20. So did they do what I asked and mislabeled what they put in , or did they put in 5 W 20 as the recommended oil and blew me off as to what I wanted? Either way, how can I trust them? Fortunately they are not the only place in town.

The work Bob's Auto Service does and the service they provide is amazing. They have taken care of…read moremy vehicles for several years now and they always provide excellent service. Thank you Bruce and Steve and crew for being honest and efficient. Ken

Best place in Rapid to get your vehicle fixed. Reliable work and trustworthy mechanics.read more

The gentleman at this location was very kind. We have a rental car that had very very little oil in…read moreit and he topped it off for us at no charge. What a kind man.

we have had our oil changes here's for both our vehicles. However when I had an oil change a…read morecouple of times my van was heating up and the oil was low? Then it happened to my sons car. I quit going there but my son stuck with them. He had the oil changed about a month ago and his car was overheating. guess what low on oil. They are not putting enough oil in our cars which can cause engine damage and whatever else. My son is convinced now not to take his car there any more.

on a road trip in 1984 vw camper van, Clutch quit working, fit us in same day and had us on the…read moreroad within an hour! and showed us how to moniter break fluid level while driving home! LOTS of experience with vanagons !!! and only charged us $20 !!!!

Ed and his team are top notch. Efficient, mechanical experts, and always professional. Exceptional…read morevalue.

We were driving through Bear Country on the first leg of a major road trip when we heard strange…read morehonking noises from the front end of our CRV. Called several places in Rapid City to get it looked at at 4:30pm. No one could see us for several days except this great place! They found several things that they said had to be fixed or we'd not be able to get where we were going. They lent us a car(thank heavens!) and we spent the night and were able to tour around the area as planned. We picked up our car with the repairs completed sooner than expected. They found that some things weren't done correctly in Fort Collins when we had had it looked at and repaired before our trip. These folks were so nice, reasonable and fast that we were amazed! Wish that they were closer to CO since we would love to go to them for every car problem. Thank you Betty & team!

I needed my driver's door window regulator replaced in the middle of an epic journey with my son…read more I did not bring a drill to drill out the damn rivets ( thanks Ford ), and brought one that I bought to install for me. The job was done well, minus to greasy fingerprints all over the inside of my Van. A fair price was charged. Betty B and Eddie Boy were very friendly. I'd recommend going to Millstone to eat while you wait. I recommend this shop and would definitely return if I had the need. Good luck Betty to your grandchildren, and stay strong!!!