Great service while I waited and nice staff. I would tell my mother to come here for an oil change.read more

Attention all military and retired service members: If you're looking for fast, professional, and…read morereliable oil change service in Rapid City, look no further than Take 5 Oil Change at 803 Saint Patrick Street. Not only do they offer top-tier service, but they also proudly honor a 25% military discount--a meaningful gesture that doesn't go unnoticed by those of us who have served. I bring over 40 years of engineering and maintenance experience in the U.S. Navy, including 25 years of active duty and 15 years in government service working directly on U.S. Navy warships. When I say I know good maintenance practices, I mean it. While visiting my granddaughter (and by default, my daughter), the maintenance light came on. With my son-in-law out of town, I stepped in--something always seems to come up on the home front when the service member is away. I was grateful to be in town to take care of this, especially considering how often I wished someone had been there for my own family while I was deployed. From the moment I pulled in, the experience at Take 5 was top-notch. I was offered a complimentary bottle of water while Jacob walked me through each step. He verified the oil type, clearly explained the pricing, and ensured everything was fully transparent. The entire team operated like a well-oiled machine--thorough, professional, and in sync. They didn't just change the oil. They: * Replaced the air filter * Checked the wipers * Checked and adjusted tire pressure * Topped off all fluids What truly impressed me was their communication--loud, clear, and confident call-outs of each step and condition, followed by repeat-back confirmations. As someone who's spent decades in engineering, I appreciated the use of repeat-back procedures, a fundamental practice in high-stakes maintenance and operations. The final safety check was exceptional. Jacob verified: * Oil filter tightness * Drain plug secured * All fluids topped off Then, Denver, the lead mechanic, presented the dipstick for visual verification of the oil level and reviewed all completed maintenance before resetting the maintenance light. The quality assurance process at the end sealed the deal. It's rare to see that level of diligence and pride in work, and it reflects strong leadership and a commitment to doing the job right. I was thoroughly impressed and told my daughter she can trust them with her car. I would be proud to be the owner of this shop--and I'm proud to recommend it to anyone looking for honest, competent, and respectful vehicle maintenance. Take your vehicle to Take 5 Oil Change at 803 St. Patrick Street. You'll be glad you did and more importantly you will regret it if you don't

Great service! Quick and efficient. Matt even was kind enough to give me recommendations on where…read moreto get my window fixed locally. 5 star

I brought in a 2008 vehicle with 140,000 miles with the possibility of the piston rings leaking. I…read morepointed out the car originally had 5 w 20 oil as recommended oil but I wanted to go up to 5 W 30 to help seal the piston rings better as that model of car had a noted issue with piston rings. They get all done and present me with the ticket and it says 5 W 20. I look at the little window sticker and it also says 5 W 20. So did they do what I asked and mislabeled what they put in , or did they put in 5 W 20 as the recommended oil and blew me off as to what I wanted? Either way, how can I trust them? Fortunately they are not the only place in town.

Service was fast but the mechanics barely spoke to me which was very awkward. They only changed my…read moreoil. Did NOT do anything they marked on my receipt, didn't even give me the token or whatever they offer for the free car wash. Maybe you have to pay extra for them to check all your fluids etc but if that's the case they should have explained that. I have never only had the oil changed. I will go elsewhere from now on. I have been to Grease Monkey in the past and never had an experience like this.

Super fast and convenient oil change. The staff was knowledgeable and friendly. 10/10 recommend…read morethis place and if we lived closed by I'd definitely return. If you show your receipt to a rapid wash you get a free car wash! Thankful for their help and getting my car ready to roll on to Virginia! They even offer a nice military discount for what already seemed to be a discounted oil change.

I read some of the previous reviews and not sure why they were poor. The guys did a great job. I…read morehad a transfer case with low fluid, and they topped it off for me. they were quick with their work in the break room, offer some great cappuccino

Wow. First, I was just impressed that they answered their phones. The man who answered, was so…read moreprofessional and able to give me a quote that was very favorable. I showed up soon after, and they took care of changing my oil in less than 10 minutes, These are some of the most polite and team-oriented service people I've ever had the occasion to engage. After the work was done, they offered me a first responder/military discount that made my price even lower. I would so gladly let them repeat the service in another 5000 miles!

I needed my driver's door window regulator replaced in the middle of an epic journey with my son…read more I did not bring a drill to drill out the damn rivets ( thanks Ford ), and brought one that I bought to install for me. The job was done well, minus to greasy fingerprints all over the inside of my Van. A fair price was charged. Betty B and Eddie Boy were very friendly. I'd recommend going to Millstone to eat while you wait. I recommend this shop and would definitely return if I had the need. Good luck Betty to your grandchildren, and stay strong!!!

Have to agree with all the previous reviews. Had a check coolant indicator on our MB van. No…read moredealers within 300 miles. Was able to get fluids filled quickly that we were able to get at a local NAPA store. Friendly and quick for an out of towner. greatly appreciated!

I have had to have a car repaired when I was put of town, they handled it like pros. Had the driver…read morebring the car in ,they did the work, and called me to have it paid. No fuss, no muss. Ron has taught his technicians to do really good work. Yes,.my son works there, but that isnt the reason I like them. (OK, maybe one reason.) Ron doesnt let the guys slack down there, he truly believes the old saying " if you have time to lean, you have time to clean." He has pushed my son, and the other techs to improve their times and their proficiencies. I wont take my trucks anywhere else, and that will even be after my son leaves for the Army. They really are pros.​

My man took the day off to take his car in for diagnosis in the morning. They didnt call us for 6…read morehours so we went to the shop to see if his car was ready. They hadnt seen the car at all. They said, "we were juggling a lot of things didnt get around to it." Then they misplaced his keys which took them fifteen minutes or so to find. Never again. If I could, no star rating really, I would.

Five stars! We had a great experience with this mobile mechanic. Our mechanic was professional,…read moreknowledgeable, and got the job done right at our location. I highly recommend this mobile mechanic to anyone in the Black Hills area who needs dependable auto service at a great price!

5 star service all day. Promptly came to our house for a repair on my truck that wound up being…read moreway more difficult than it should've been. Not at all his fault, was due to age and rust. Only bad thing I would suggest is getting a larger vehicle for more tools so no extra tool trips. Excellent job overall! Highly recommend.

My experience with Meineke was tremendous. Bryan is very kind and took the time to explain what I…read moreneeded in a way I understood. And the best part? He didn't Rey to sell me an air filter. I will definitely be going back. I would like to add to my initial positive review... I have changed from 5 stars to one star because I got a second opinion. I had another technician look at my brakes, it turns out I didn't need to replace ALL the pads, the discs, and the drums. Turns out I only needed to change the front pads. So the $1600 Ryan wanted to charge me was really just the price of 2 pads and labor. Was this because I am female and I don't know much about cars? It's really a shame that people think it's ok to take advantage of others because they know we often don't know what they do. Shame on you Ryan. I don't know how you live with what you do to hard working people like me.

Very impressed with this location. They were honest and upfront with me when diagnosing the issues…read morewith my vehicle. It ended up being a very minor problem and they got me on the road in no time. Thank you for your help and kindness!

We were passing through Rapid City and suddenly our Sprinter wouldn't start reliably. The good…read morefolks at Thomas fit us in on a Friday afternoon and helped us figure out what was going on. After doing a very thorough job, they sent us off to a battery place that could do a more thorough test. Lane was friendly, professional and knowledgeable. Thomas auto service gave us excellent service! Oh, and then they didn't even charge us!

If you looking to get ripped off that's your place to go! They replaced completely unrelated to the…read moreproblem part. Car was a liability to drive tho mechanic reassured me it was safe. For your own safety better find a different auto shop!

Broke down with my Truck and Airstream in the Badlands SD . They towed me to Dave's Shop , hes on…read moreof the nicest and helpful people I've met. My truck was under warranty for GMC so Dave was not allowed to do the job,even though he let us keep the RV there for two nights gave me water and electric hook ups . I wound up buying a new truck David is a 10 in my book. Im heading back to NYC I told him if he's ever in town I would I accommodate him. thanks David

Would not go anywhere else. He's extremely reasonable and honest! Taken all my vehicles and does…read morefantastic work. Meineke quoted me 1700 for brakes, he got them done for under 1000. Live saver!!