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    Take 5 Oil Change

    4.7 (3 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 1 month ago

    Services - Take 5 Oil Change

    Oil changes

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    5 months ago

    Helpful 11
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    2 years ago

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    3 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (27 reviews)

    South Riverdale

    I've never had a bad experience at this Firestone until today, and it was disappointing. I have a…read moreFirestone credit card that I don't carry because they've always been able to look it up. I sometimes freeze my credit cards for security reasons (unfortunately, I forgot that I had frozen this card since I last used it), so when my husband and son went in, the system couldn't pull it up. I called the credit card company myself, and they told me the store could call if needed. They never looked up my information when I called but only told me to either order another card or have a store representative call for access. When I passed that along, the employee helping my husband, Mike, got irritated and said, "I don't know why they told you that." Very unprofessional. When he called, he got even more frustrated and said, "I shouldn't be doing this." That is completely unacceptable to say to a customer. On top of that, the credit card company gave him incorrect information about my account needing a letter to unfreeze it. That's not true, it's literally a quick toggle in the app. I wasn't privy to that conversation as I had already hung up the phone. But, because he said this, my husband just used another method of payment. I am not negating the role that I played in the confusion by not remembering that I froze my card, I just believe the whole situation was handled poorly by the representative. I'm not expecting perfection, but I do expect basic respect and patience. Mike's attitude was unnecessary, and it has changed how I feel about this location. Customer service is never easy and that's why it's not a job for everyone. Today it was not for Mike. Do better, Mike. Sometimes you simply need to step away and allow someone else to handle confusing or irritating situations when you lack the capacity to do so in the moment.

    This has to be the worse ripoff shop in America. Never fix anything, always finding something else…read moreto charge you for. Slow business is an understatement. I had a scheduled oil change and it took 2.5 hours. This place really needs to be investigated. I given them chances after chances And I always end up disappointed

    Express Oil Change & Tire Engineers

    Express Oil Change & Tire Engineers

    (21 reviews)

    Highly recommend this place! 5 stars all the way. I just…read morehad my first oil change here & they will all be here now. Fastest I've ever had. Told me everything as they did it, showed me the dipstick with fresh clean oil after. Print out had a recommendation for maintenance, but no upselling at all. The $20 off coupon online is used with ease. The employees were professional & polite. The location is easy to get into & out of. Will be sending my kids & friends. We need more of this-no bs, just get the job done well for a reasonable cost & send you on with your busy day. Told me my air filter was perfectly fine, but they will watch for future replacements when necessary. Checked all lights/signals/etc. if you're looking for a straight forward, no frills, no massive charges & extra add on unnecessary junk, then you'll find it here. I will choose to come here for other services as well after having such a great experience with an honest oil change. Thank you Express Oil Change on Winchester~ you're doing it right!

    I needed an oil, and filter change. Service here is excellent. Was promptly greeted by a gentleman…read morewho told me where to pull in. The attendant was very friendly. The manager Nate was great as well. I haven't been to too many pull through oil places that let you sit in the car. I like these as you can see them legitimately change your filter, and oil. I got my windshield fluid topped off, and within 20 minutes, I was out of there. Value was great. I know full-synthetic oils are a bit more pricey. Was not disappointed. Come here you won't be disappointed!!

    Christian Brothers Automotive Germantown

    Christian Brothers Automotive Germantown

    (37 reviews)

    Got my oil change here. Picked vehicle up and smell burning oil when I cranked my car. But I said…read moreno biggie maybe a little oil was spilled. I drove directly 5 minutes home. Next day I went to the store and I received the oil pressure warning while driving. When I checked my oil stick it had no oil on it. I got a tech to come and check it out. When he removed the oil filter the O ring gasket was broken. How was this broken and it was brand new? This caused the oil to leak out. I called and spoke to Michael Sullivan , manager, in attempts to explain this to him , he gets rude and upset because I stated it wasn't put on properly. He then say "He gets upset when someone say we didn't do our job correctly".. I just wanted him to show some empathy and at least give me a discount for the inconvenience. I could have lost my entire vehicle do to this issue, but no accountability was taken. I will not be back to this location and I hope you don't go either.

    Cost of everything is higher now, and technicians are harder to come by, but Christian Brothers…read moreheld true to their European Oil Change coupon price, installed the cabin air filter and new LED headlights I purchased online for the price of labor. Up front pricing is very helpful and doesn't cause any stress upon checkout. You accept the proposed pricing via text. They text when your vehicle is being seen, and when it's ready. Diagnostic fees go toward any repairs that are made in-house. They run a clean, smooth business and haven't yet talked down (how mechanics often do) to this woman.

    Christian Brothers Automotive Collierville

    Christian Brothers Automotive Collierville

    (50 reviews)

    Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

    They've been maintaining my 20-year-old truck beautifully since maybe 2012. Sometime in 2021-22…read morethey did a complete brake overhaul--a flush, new rotors, pads, etc. I've NEVER had a complaint about their work, they're very competent and competitively priced. Here's the problem--they do a routine inspection checking all the fluids, brake pads, tires, alignment, etc., but the last time I was there, less than 18 months and 7,000 miles after my complete brake job, their "inspector" reported that my brake fluid was SHOT, and needed to be flushed. He even furnished a picture of the test strip he supposedly used. Remembering that they had just done all of that work on my previous visit, I declined the unnecessary service, and just had them change the oil, rotate the tires, and replace a belt. When I asked the manager, WTF? He stood by the technician's report and even "postured" a little like he was daring me to question it. I just rolled my eyes and walked away. He knew he was busted. I've attached the pictures they sent me. One end of the test strip is for coolant, the other is for brake fluid. The "technician" swapped in a bad brake fluid test strip from some other car for his photograph. I took the vehicle home, bought a GOOD brake fluid testing unit online. It arrived the next day, and showed that my brake fluid was like new. I checked it again last week (July 2025), it's still in great shape. I drive It less than 5,000 miles a year and it stays in a very well insulated garage. I could tell you about the time they stripped the threads on my oil drain plug, and how it leaked all over my spotless garage floor on Christmas Eve. Or how they sent me pictures of oil leaking out of the pan (I delayed having this repair done and it magically cured itself!) Or the time they replaced my spark plugs twice within a 20,000 mile period (because I wasn't paying attention and said to go ahead and do it) --but all of that is water under the bridge. So basically, in May of 2024, a tech and his manager both tried to trick me into paying for an unnecessary brake flush. Not the first time they had tried something like this, but it was the first time I noticed. I see the reviews since then seem to have declined, as well. Maybe I'm not alone? Not a very Christian thing to do, IMO. I read a Book once that said it's against the rules to violate or misrepresent the "name, image, and likeness" of the Almighty. Somebody will have to answer for that someday. Not my place, not my problem. I'm selling the old truck soon anyway, won't be going back to CBA. It's a shame, because like I said, they did very good work for me, they did it fast, and were very polite.

    Take 5 Oil Change - oilchange - Updated May 2026

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