I'm new to the area & needed a quick oil change. I was a little hesitant coming here because of an…read moreextremely distasteful experience I had with another "10 minute oil change" company. I 100% recommended this one. The men working were very respectful, accommodating, and I didn't feel like I was being upsold to. I didn't feel like they were taking advantage of me and made the whole process less intimidating. As a woman who was alone, I truly appreciate it. Seriously, thank you. I recommended this place to my husband and we will be coming here from now on!

I highly recommend Take 5 for oil changes. Brodey helped me out this week. He gave me a coupon and…read moreshowed me how dirty my air filter was. He was very patient, professional, and kind. They do complimentary top offs with the 10k mile oil change which is nice. They check your air in the tires, windshield wipers, and filters. It's nice to have all those additional things looked at while you take time getting your oil changed. I like Take 5 if Strickland Brothers. Take 5 just seems more knowledgeable and thorough. I hope the manager gives Brodey a raise or recognition for his superb service!

Made an appointment for an Oilchange. The service technician Ben was extreme friendly, professional…read moreand helpful from the moment I arrived. He was quick, efficient and still took time to explain everything. Did not try to pressure me into any unnecessary service.

Cedar Park Residents: DO NOT go to Express oil change. They over filled my oil and my car broke…read moredown. After &700 for tows, rental car, and repair work, they refused to help us pay for any of the charges. They told me, and mind you, this company only markets oil changes that they had a full repair shop. I said that they don't have anything on their receipts or marketing about that. So yeah, they don't know how to change oil correctly and don't help when you ask.

I want to give a big thank-you to the team at Strickland Brothers in Georgetown, TX, especially…read moreArea Manager Jason and Local Manager Shawn, for the way they handled an issue I recently had with my vehicle. After noticing an oil leak following an oil change, I reached out because I was understandably concerned and unable to drive my car until I knew what was going on. I was very impressed with how quickly and professionally Jason and Shawn responded. They were both friendly, helpful, and genuinely concerned about getting the issue resolved. I'm especially happy to say that the issue was resolved quickly, and I truly appreciate how seriously they took my concerns. Problems can happen with any business, but what really matters is how a company responds when something goes wrong. Jason and Shawn went above and beyond to make sure I felt heard and taken care of. Thank you, Jason and Shawn, for your excellent customer service and for representing Strickland Brothers so well! I'm very pleased with how everything was handled and am happy to give the Georgetown location a well-deserved 5-star review! Mary K. Local Georgetown Resident

I recently got an oil change here, and not long after, my car dumped ALL of its oil into my…read moredriveway because the drain plug/oil cap was apparently not tightened correctly. This could have caused serious damage to my engine and created a huge safety issue. An oil change is basic maintenance, and something this careless is unacceptable. Now I'm left dealing with the mess, stress, and potential repair costs because of someone else's negligence. I would strongly recommend NOT going here unless you want to risk serious damage to your vehicle from careless work.

0 stars. I am extremely disappointed with the service I received at Take 5 #1209 in Round Rock. I…read morehad an oil change performed on 4/13 by technicians Charlie and Landon. When I returned to Take 5 #0206 in Pflugerville on 8/12 for my next service, Luke and Joe showed me that the dipstick was not fully inserted and there was no oil showing on it. They also showed me oil splattered throughout my engine compartment and that the plug/cap that should have been replaced had not been replaced. They used Take 5's coolant testing tool and showed me that my coolant required a flush, despite the 4/13 service documentation stating it had been checked and was safe. I contacted corporate on 8/13 and again on 8/18 after receiving no response from the Round Rock location. I was told each time to wait 48 hours for the district manager. I have also continued trying to contact the Round Rock location directly, but have received no response. As of 8/22, no one has contacted me. I feel taken advantage of as a customer because I trusted Take 5 to properly service my vehicle. I did not believe I needed to get out of my truck and independently inspect the dipstick or the work performed, especially when Take 5 advertises a "Stay In Your Car" service. I trusted that the employees performing the service would properly complete and verify their work. This is my daily vehicle, and I need to ensure there are no issues or damage resulting from the service. I am simply trying to get this matter resolved and ask that someone from management or the franchise owner please contact me directly to discuss a resolution.

They got the job done but my experience wasn't very pleasant. I was 2nd in line and waited for 20…read moreminutes (fine). They gave me a hard time about when I passed on replacing the cabin air filter (which I can do myself for cheaper, even with the discount) and also complained when I used a coupon (which you get on the back of your receipt when you shop at Randall's next door). They also did not reset the oil indicator, so my oil change light on my dashboard was still on. When I went back to get it fixed, the person kinda made a condescending reaction.

I highly highly recommend Sun Auto in Georgetown TX. I just cannot say enough good about them their…read moreexpertise their patients with you when you're frustrated because your vehicle is broke, their compassion to help you get back on the road I give a huge shout out to Jacob and Javier thank you thank you thank you thanks does not seem like enough If you have any Auto problems you have to go to Sun Auto. They're just not a better place in Georgetown. I will never go anywhere else.

On March 23, my father and I brought his vehicle to Sun Auto for diagnosis and repair of an…read moreoverheating issue. We worked primarily with Karl K., who was professional and thorough. After receiving a detailed inspection report, we authorized repairs only related to the overheating concern. The initial estimate was approximately $1,400, later expanded to ~$2,100 with additional approved items. Approximately one week later, I was informed that additional labor had already been performed due to complications encountered by the assigned technician, Robert Martin. This resulted in an unauthorized increase of approximately $700, which was neither discussed nor approved prior to the work being completed. This raised immediate concerns regarding billing practices. After nearly two weeks in the shop, we were informed that despite the repairs, the vehicle continued to overheat and the shop was uncertain how to proceed. During an in-person visit, interactions with staff (excluding Karl K. and the General Manager, Travis) were unprofessional and defensive. While the General Manager acknowledged communication failures and removed the unauthorized charges, the technician was unable to clearly explain why the overheating issue persisted after the repairs. After being encouraged to allow additional work at no cost, we agreed. Two days later, we were told the issue was resolved by bleeding air from the cooling system. We retrieved the vehicle immediately. Upon pickup, the vehicle was returned with loose bolts placed on the windshield and a non-functional hood latch, an issue that did not exist prior to service. Despite photo documentation, Sun Auto has refused responsibility, attributing the damage to vehicle age and denying fault. While Karl K. acted professionally throughout, the overall experience reflects serious concerns regarding authorization, workmanship, vehicle handling, and accountability. I do not recommend this location. Should the overheating issue recur, I will pursue further action.

Copied from my Google Review:…read more Fantastic business. Called them about an inspection for my car. Gentleman asked me to come to their business. Showed up. Gentleman asked to see my INS Card. Showed him the app that had my policy. He was kind enough to escort me to their waiting area. Another gentleman came in to collect my contact information and discuss different aspects of my car due to its age/mileage. Great and comfortable conversation. A 3rd gentleman came in the office to let me know my car was completed and collected payment. Was in and out in less than 10 minutes. Talk about service! Very policy folks that work there and quick about their service. I will be back to visit them in the future.

I brought my GMC Acadia in for a state inspection. The whole time the technician was checking the…read morecar, he was friendly, smiling, and made it seem like everything was going smoothly, he even told me I was "ready to go." Based on that, I assumed it had passed. It wasn't until I went inside to pay that I was told the vehicle had actually failed. If that was the outcome, I would have expected the technician to just tell me directly instead of acting like everything was fine the entire time. Being smiled at and reassured out on the floor, then getting different news at the register, felt misleading. I still had to pay for the inspection despite the disconnect between how I was treated and what I was actually told. I'd rather have straightforward communication from the start than a good mood that doesn't match the outcome.

I was driving by and needed an inspection so I saw this place. coming from California and need a…read moreTexas inspection. This place was nice and quick and friendly. I simply pulled up to the back behind another vehicle and waited seven minutes. Great service

I go out of my way to the other side of town to get my oil changed here. The workers are always…read morevery professional and friendly and work quickly. This has been consistent for the past 12 year (so rare for a business in a growing city like Austin).

Got my oil changed here a few weeks ago. Asked if they topped off my fluids. They didn't. Now i…read morecan't drive my vehicle and stranded on the side of the road. Called in and spoke to three different people all unable to give any information. Marissa being the last rude one when you call into the call center. Also this locations phone line is down. Documenting everyone in case damage was done to engine from overheatin UPDATE: Got connected to customer service spoke with Latasha she was beyond excellent. Started a claim for me and got someone from the location to drive some coolant to me. After that, I drove to the take five location the manager there took amazing care as well fully topped out my coolant and my oil no charge. I will be returning here as long as those people are working.

I came here to have an oil change done and all of the guys who were working were very helpful!…read moreThere were a few of them that were there including Andrew, Jackson, Jarod , Julian or Ju, and Elijah. They were all working hard on my vehicle for me and got me squared away! Thank you to this Take 5 Team.