0 stars. I am extremely disappointed with the service I received at Take 5 #1209 in Round Rock. I had an oil change performed on 4/13 by technicians Charlie and Landon. When I returned to Take 5 #0206 in Pflugerville on 8/12 for my next service, Luke and Joe showed me that the dipstick was not fully inserted and there was no oil showing on it. They also showed me oil splattered throughout my engine compartment and that the plug/cap that should have been replaced had not been replaced. They used Take 5's coolant testing tool and showed me that my coolant required a flush, despite the 4/13 service documentation stating it had been checked and was safe. I contacted corporate on 8/13 and again on 8/18 after receiving no response from the Round Rock location. I was told each time to wait 48 hours for the district manager. I have also continued trying to contact the Round Rock location directly, but have received no response. As of 8/22, no one has contacted me. I feel taken advantage of as a customer because I trusted Take 5 to properly service my vehicle. I did not believe I needed to get out of my truck and independently inspect the dipstick or the work performed, especially when Take 5 advertises a "Stay In Your Car" service. I trusted that the employees performing the service would properly complete and verify their work. This is my daily vehicle, and I need to ensure there are no issues or damage resulting from the service. I am simply trying to get this matter resolved and ask that someone from management or the franchise owner please contact me directly to discuss a resolution. read more

They got the job done but my experience wasn't very pleasant. I was 2nd in line and waited for 20 minutes (fine). They gave me a hard time about when I passed on replacing the cabin air filter (which I can do myself for cheaper, even with the discount) and also complained when I used a coupon (which you get on the back of your receipt when you shop at Randall's next door). They also did not reset the oil indicator, so my oil change light on my dashboard was still on. When I went back to get it fixed, the person kinda made a condescending reaction. read more

Take 5 Oil Change - Prices - Oil Change Stations Near Me - Round Rock, Texas

Had a great experience at this Take 5 location in Round Rock, TX. Aiden was extremely knowledgeable and great to work with. First class service! read more

I used them yesterday, the pit man was having a hard time taking off the oil filter. He eventually got it off. And "replaced it". This morning going to work, my damn oil filter fell off and the oil liked out while i was driving. Now im stuck with potential engine damage. read more

Went in for an oil change and the assistant manager Brandon was top tier gave us the best customer service even took the initiative to tell us about our low coolant and took care of it not only will I come back I will recommend my family, and Friends 10/10 service read more

First time getting an oil change here and it went great! I would highly recommend this place. Big shoutout to Juan and Brandon for helping me with the BMW. These guys went above and beyond, and were straight up about the options I had. Thank you & I'll be back! read more

Had my oil changed today. Amazing how professional this small team of mechanics conduct themselves. Isaiah (Manager on Duty) did a great job of explaining each step along the way. This is the reason they have our business. read more

Fast friendly service. I pulled up a little after 9am on a Thursday and was serviced right away. I had my oil changed, fluids filled, air in the tires, new wiper blades and filters all done at the same time. The crew was friendly and they're even dog friendly as I had my puppy and they gave him a doggie treat. They can even check what maintenance your car has had which was convenient when making decisions on what service I needed. I'll definitely go back when I need another oil change. My experience was great so highly recommend. read more

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I went to the Round Rock location and there was around four people standing around with no customers. I told the gentleman said that it would be $100. I said I'm sorry that is too expensive. Then I go and look at your website and there's a $25 discount. It seemed to me that they really didn't want to work. I'm a director of recruiting and I just thought I would mention about the staff and Round Rock. If you have any questions or would like to talk to me, feel free to contact me. Sincerely, Helene Barnett OIL CHANGE CAR WASH ABOUT US CAREERS CONTACT US BLOG FIND A TAKE 5 $25 OFF ANY OIL CHANGE TEXT COUPON EMAIL COUPON Some restrictions apply. See store for details. Valid for retail customers only. Limit one coupon per vehicle. No cash value. Coupon must be presented at time of service and may not be combined with other banner, coupon or discounted offers. Offer not valid on customer's own oil or filter. Expires 2/28/2025. read more

The pros: You don't get out of your car, just pull in, roll down your window, and shut off your car. The cons: If you do this during the summer. They started by bringing out cold water and then ushered me in. All good, so far. I ask about the pricing and what I get with each. They tell me one of cheaper than the other but they are pretty much the same. After I go ahead with the cheaper version, someone else tells me it's half full synthetic, and it will only last three months. I asked which one gave me 6 months, which is what I've always gotten. He told me the one that's $20 more. Had I been given that information when I asked for it before the oil change, I would have gotten the full synthetic (which I am pretty sure is what my car requires in the first place.) And for just $20 more, I could get double the miles before paying another $80 for an oil change. Thankfully, they didn't push anything else. They showed me my clean air filter and told me it was good. Edit: They now have signage up that tells you what each price gives you! That would have been nice to have when I was there, though! read more

Great experience when I went to Take 5 oil today when I was introduced to the GM of the shop "Chris" Chris and his team excelled at customer service for my visit today in regards to my issue with my oil pan. Will most definitely be returning in the future for my oil changes due to the customer service provided alone! Thank you Chris and your team for your hard work in the dangerous Texas summer heat! Your hard work doesn't go unnoticed as someone who works outdoors in this weather as well! read more

Waited for 20+minutes even thought we were the next car. Once attended the worked had a bad attitude and while taking my information stopped to take a personal call and walked away for another 10minutes (before even asking for what oil we needed etc) Terrible experience will not go back read more

Service was decent but I wouldn't recommend this place overall, especially if you have a body kit or lowered the car at all. Crew was nice enough but took them 15 minutes of fumbling around to put my dirty engine air filter back in after realizing they didn't have any of my of my air filters in stock. Probably should've checked that before disassembling the air intake but oh well. They didn't charge me but no work was able to be done because their pits aren't big enough to get access to my skid plate. Again, service was decent but not the most experienced techs I've seen. read more

Fleet manager's, watch out for this place. Yesterday 11-19-25, I took one of our fleet trucks for an oil change. They said wipers are included in our service, they are not, they charge $29 each, I asked for the high mileage synthetic oil that's good for at least 7000 miles they put to return for oil change in 3000 miles on the window sticker they gave me. They also charge for a cabin filter which they did not install nor did I ask for. I have notified all our fleet truck drivers to watch out for this or take vehicle to another place that we can trust. I had them remove all items not asked for on invoice and the poor tech servicing my truck sheepishly said that his store manage told him to add these items to fleet vehicles. SHM, can't trust anyone anymore. read more

I've never been to a drive through oil change business and this was not a let down at all. From beginning to end the entire experience was pleasant, professional and quick. The first employee that greeted me handed me an ice cold bottle of water. They explained the different types of oil and what the recommended for my vehicle. Once they were done they also showed me the fresh oil and checked my tires and aired them. I was also informed that I could get my fluids topped off and vehicle checked if I came in before my next oil change (3000 mile mark). I will be using them for all my future oil changes and referring my family and friends. read more

Take 5 Oil Change - Sticker - Oil Change Stations Near Me - Round Rock, Texas

Three men working on one vehicle. Still sat there for 20 minutes before they told me they didn't have my filter. Seemed like they'd rather be on their phones, talking to one another and enjoying snacks over actually doing their jobs. read more

Tyree was very polite and professional Quick Efficient Easy stated in car whole time Prices same as most others I recommend it read more

from the time they popped the hood... it took 41 minutes... 2 other cars left by the time they completed mine... nothing special, reg oil change. might help of their friends werent there trying to sell shoes in the parking lot, or they stayed off their phones and did their jobs. Dont Go ! read more

My husband had a radiator flush done there and the radiator cap was not on properly. The antifreeze leaked out over a 2 week span! PLEASE MAKE SURE THE CAP IS LOCKED CORRECTLY read more

Went to get an oil change and the guy said he can change it ...then they took forever and then asked us to come the next day 30 mins later when we could of went to another place but now everything is closed! read more

I went to get just an oil change. First of all-way overpriced for just an oil change.!!!! As soon as I pulled in the manager gives me some attitude like he doesn't wanna work there. He gets another raggedy without uniform looking guy to do the job, he acts friendly but they only do that to upsell other crap you don't need. After they explain you the oil packages and I declined the higher priced one or mid one, I clearly see the manager whisper stuff to the guy who was working on my car, this isn't ok because I don't trust people who does that specially servicing my car, what did he say? I don't know. After that he came back and again tried to sell me other crap for my oil or gas treatment and wipers, you can tell in their faces they don't like it when you say no. Again you don't need that nowadays unless you have an old old car. There's a reason why people do this at home and don't go to places like this. Just do what people need, which is an oil change and filter.!! read more

just left. Dylan and another guy took great care of me while I was getting my oil changed and coolant flush. I'm not sure if I got a great deal because I have no idea how much these services should be, but I don't care enough to look into it because the guys were so nice and respectful towards me. I'll be back. read more

Worst experience ever, if you are a WOMAN don't go there... waited for an hour and a half for an oil change, second to the bay after opening my hood I had to wait for another 30 minutes with car turned off, my sister asked them why is it taking too long to get someone to even talk to us, he was so rude and told her if you don't like it leave. So I told him you want us to leave after waiting for 2 hours he turned around and told me I BARKED at him the last time I checked I am not a dog. I asked him to drop my hood and left ... will never go there ever. other than the fact if you are a woman you will be ignored, they were only talk to guy drivers.. read more

If I could give ZERO stars, I would! will NEVER go to this place again. I have been before but after today... My mother went to get and oil change. I waited by the building for her. I figured this would take too long and if I needed to I would move. LJ (that I soon later found out her name ) was standing outside of the building, staring at me. When I looked up again, 10 seconds later to see if she was still looking at me, she rolled her eyes at me and walked back into the garage. One of the other staff came up and said nicely "hey, can you move your car?" I told them "yes, but I'm just waiting on my mom. It is just hard to see her if I parked in the back when she was coming out."... She said she understood and walked away. So I thought, ok great, she understands, so I'll just wait, must not be too much longer now... when I look back to make sure everything was OK, the LJ employee was still staring at me rudely. Then she decided to come up to my window and mind you I was on the phone so when she mouthed to me, can you move and pointed away towards the back of the building... I gave her a thumbs up, and shook my head yes. Obviously this girl had a very big issue with me parked on the side of the building where I was not blocking anyone by a trash dumpster lol but ok! no problem... but she wanted to escalate the situation and stand there and stare at me like she didn't see me.. and repeated herself. I then gave her another thumbs up and shook my head vigorously YES. I guess because I wasn't moving right then and there when she wanted me to, she decided to STILL stay there and stare at me so I rolled down my window and as she repeated herself, I told her that I said "yes, I would move". Im assuming at this point she wasn't going to take my word for it??? because she's continued to stand there and stare at me like she wanted me to move right then and there as she was staring at me it was not going to move until I did. I then told her I said I would move, and she said well my employee said that you were rude to her and rolled up the window. I told her no, there must've been a misunderstanding because I did not do that and she proceeded to say, well you can't stay here I have customers coming and you need to move your car. We haven't even started on your mom's car yet. So this time I said very slowly. OK, I said I would move. Again, sat and stared and waited, instead of deescalating the situation and getting back to work.. She then proceeded to say well then I guess we will tell your mom that we can't do her oil change. And finally walked away.. so since she was there long enough, I got her name- let her know and she proceeded to then go to the garage and tell my mom (LOL?!?) that I was being rude to them and denied her service!! A PAYING customer who had no idea what was going on outside of the building ....My mother, who had nothing to do with the situation and mind you... I complied, said it was a misunderstanding and said I would move! Is this the way "Take 5" treats people? Insane! This LJ girl lost quite a lot of service I will tell everyone I know to NEVER go there or a Take 5 place. This is in no way to treat ANYONE. read more

Great Service at Indian Rocks RD!! Good Guys..They also handed me a water and made sure everything was done correctly! read more

Take 5 is right around the corner from my house. I saw its Grand Opening Special and decided to give them a chance. I drove right up and was taken care of right away because it wasn't peak hours. Staff was friendly, courteous and efficient. The staff is still learning how to work as a team but this is expected since this location is extremely new. I was out in about 15 min. Original prices are more expensive than my typical mechanic, but with the special it came out to be about the same price. Plus I didn't have to make an appointment and was out in half the time. I will be back when I need a quick and efficient oil change. read more

Came in to get an oil change on my high mileage truck. It had been about 6 months since it was last serviced so i just figured it was time. Erin checked and showed me my levels and said everything looks good for at least another few thousand miles and topped off my tire pressure also at no cost. read more

Everyone there was so nice. Super quick in and out. They kept me updated through the whole process and took great care of my car. For the price you pay it is well worth it for good customer service and getting the job done right. read more

Great crew led by Trey. They got the oil changed while I sat comfortable in car. Quick fast and worry free highly recommend.

I've been with Take 5 for years in Dallas. I just recently moved to Austin and tried out this location for an oil change. It was a blast! Servon and the boys really knew what they're doing, and they did it with a super caring and respectful attitude. They gave honest recommendations about what i should get for the car, including tire deflated advise due to the hot weather. What I loved most is when they noticed my coolant fluid level was below the minimum, they just filled it up for me without asking for an additional charge! Fantastic services that went beyond my expectations! I'd definitely recommend this place for your next oil change! read more

It took a while, but they were thorough. I got an oil change and replenished my coolant. The staff were very friendly. I'm a repeat Customer and don't see myself going anywhere else any time soon. read more

my dealership couldn't get me in for weeks so stopped here. I'll be back. Easy and friendly service.

My change oil light came on WE did not hesitate to take my Hummer H3 to hTakd 5. The staff was top notch, the manager is very knowledgeable,professional courteous. We will return and my husband is taking them Round Rock donuts tomorrow. I like spending my $$$$ in my neighborhood.....You deserve 10 stars . read more

This use to be a great place to get an oil change, friendly and helpful staff. I will never return to this particular one. After waiting 30 minutes and I'm next in line, I was told I had to let another car in front of me after 3 other cars have gone. Very unprofessional and me and my company will be using another business from now on. read more

The most unprofessional two guys that I've ever seen that I actually thought that these guys had hijacked kidnapped the original workers and were in there just taking money from customers. The guy had a white nose sleeve T-shirt. All nasty and dirty was on his phone all the time dripped oil inside my engine, didn't wipe it up. It burned off wasn't offered any water. The only reason I used to go to just take five was because of their professionalism there tap Phil and because they honor military discounts of another one in the area. read more

My daughter took her car to get annual inspection and gave them a five dollar off emissions test coupon and they would not honor it because they said it was for an oil change went on the coupon. It says inspection for emissions. Also, they replaced your air filter because they said it was yellow, I checked it last week and it was clean. What a bunch of greedy people take advantage of women I will not be using their services ever again and recommend nobody else does to. read more

Excellent service, Lacie was fantastic and made this experience super easy. I recommend this place, not just for the convenience of getting your oil change but the people here are great. read more

I always appreciate the experience here. They're fast, efficient, and professional. The price is cheap and I stay in my car. They also offer a military discount which I appreciate. I definitely recommend them. read more

Incredible service - Liliana, Jaydon, and Brett provided great service, recommendations, and care. Quick service too. Highly recommend this location for oil change. read more

Let's face it. If you work long hours and have to spend part of your day off getting an oil change, its a chore. NOT here! It was a pleasure! It was a deluxe service like having a waiter bring you the bottle of wine, showing you the label and letting you smell the cork, Deluxe! I'm never going anywhere else for as long as I live... Top off, check everything and show you its done... Not to mention the prices were not "deluxe". The store manager, Blake and his crew are courteous, pros and pleasant! Do it! read more