I go out of my way to the other side of town to get my oil changed here. The workers are always…read morevery professional and friendly and work quickly. This has been consistent for the past 12 year (so rare for a business in a growing city like Austin).

Very liable family oriented and very reasonable and not to pricey I recommend to the fullestread more

Lady took the car first and asked few questions about the need of service but she was rude bc I…read moredidnt want transportation fluid bc already had it done and she just didn't see it in her company computer and then the filter I didn't want pay to change it and she she didn't are to handle with care and toss it and I didn't like it the care she given , then a man took over the oil change and took long time and didn't even update me on what what was happening and no communication was done well . I didn't like the cold attitude was given today to the car and could have been better service to the person like me .

I had such a great experience at Valvoline Instant Oil Change thanks to Edmundo and Benito. Both of…read morethem were incredibly attentive and thorough while checking my car. They not only completed my oil change quickly, but also took the time to inspect a few other things on my vehicle. Edmundo noticed that I needed a headlight replaced and new windshield wipers, and they helped take care of that during the visit. They were also thoughtful enough to offer coupons, which helped keep the cost reasonable when adding those items onto my oil change. When I went to ask about the rings, Benito mentioned it was actually his training day. It was really impressive to see Edmundo guiding him and setting him up for success, making sure everything was done correctly and that the service stayed efficient. It showed great leadership and teamwork. I'm also about to go on a road trip this weekend, and without me even mentioning it, Edmundo made sure my car was ready for the weather and safe to drive until my next oil change. That level of care really stood out to me, especially since my vehicle is over 23 years old. I truly appreciated their professionalism, kindness, and attention to detail. Thank you Edmundo and Benito for making sure my car is road-trip ready!

Copied from my Google Review:…read more This place has no way to get an inspection done at this location. I called this location a while back to see if they had time for me to drive up (10 minutes) to get an inspection. I was told to come on up. Got there and there was a vehicle in front of me. Gentleman came out and explained it would be 30 minutes. I told him thank you and left. This happens. Business's get busy. Decided to drive by today. When I got there, another gentleman came out and let me know it would be about 30 minutes. So I asked why? He told me that they were having problems completing the vehicle in the building in front of me. I told him I understood. I asked if I could go get my grocery pickup from Walmart and come back in 30 minutes? He said yes. I left, pick up groceries, dropped them off at my house and was back 3 minutes early. A different gentleman came out and let me know it would 45 minutes now. I told him I was told that I could come back in 30 minutes. He went in the building and then came back out. Told me that it would be an hour. I have now wasted my fuel and my personal time twice! Never again! This is ridiculous. This place is horrible. Beware!!!

The nicest service ever. I think out of all the Jiffy Lube's that I have gone to since my 15 years…read morehere in the state, this is the nicest, customer service and friendly employees ever. There was only one young man working at the time that I could see. He addressed my concerns immediately and made adjustments to my tire pressure. I am so grateful that they are very close and convenient. My favorite thing about this location is the great customer service I continue to receive.

The stud was free floating on my rim and Discount Tire gave me a referral to Rush Automotive. I…read morecalled and spoke to a very friendly person who was able to fit me in same day. (They are closed on weekends.) They're very friendly in person too and offer a very clean and comfortable waiting area with recliners, a giant tv (Ghostbusters was playing, which definitely beats the news!). There are interior restrooms and complimentary coffee and water. The air conditioning is going so if you're chilled easily bring a sweater. If you run hot you should be comfortable! Would highly recommend for auto needs!

These folks are thorough, honest, good mechanics and fine people…read more I take my car to the dealer for its maintenance checks, but if there is a big, outside of warranty repair, Rush can always do it for less and more quickly. Plus, they are good citizens and kind and friendly. If you go once, you'll be going back!!

Another great experience with this team today. Needed tires replaced and an oil change, and was in…read moreand out in under two hours. Good price and guarantee along with it. Very responsive, very courteous, and this location in particular had earned my trust. Could I go cheaper elsewhere? Maybe. But you can't put a price on peace of mind. There's another location closer to my house, but these guys give me the warm fuzzies that I was missing there (any Dave's will always give good service, but they were just not as personable at that location for whatever reason). Thank you to Jason and the whole team!

I've had two different experiences at this store. The first time I went, 10/10!! A million out of…read more10!! I had an oil leak scare and they quickly fixed it and explained it to me as well as next steps. The second time I went, I called around 7AM and asked if they could fix a side mirror I knocked off really quick. They said yes. I bring it in & ask for a diagnostic. They return it to me with the mirror still broken telling me I'd have to spend around $3,000 and wait two weeks to get fixed. I asked if I could bring a cheaper used mirror I found & pay them for labor and they said no - making me think this was beyond easy repair. I took it home, and my boyfriend fixed it easily with no tools. Disappointing.

Honest, reliable, reasonably priced, trustworthy and friendly. They have worked on our domestic and…read moreeuro cars. A quick oil change, turned into a longtime customer. I wouldn't trust my car to anyone else!

Awesome service got the job done quickly and they were all very respectful. I WILL return!read more

Needed help. Came in and they helped me out no problem. No issues with the car and no charge for…read morethe help. Just good people helping people. If you have car issues this is the place to go.

You can go to other places and hope they do you right on your repairs. But are you getting a peace…read moreof mind that you are getting the best price and repairs done right? Here at Austin's Automotive Specialists. You are getting peace of mind and great care. I have been a long-time customer with trusting Austin's Automotive Specialists with our only car. So, no matter what you drive you can trust them to get looked at here and get the peace of mind you need. Thank you, Emery and the team that worked on my Traverse today. I have peace of mind on the family ride.

They quoted me $565 for a piece that cost $80 for the right product and piece needed for my car…read morefrom MOPAR, and they didn't like the review I gave them so they harassed me on Google saying I was looking at the wrong piece when I know what my car needs and the just want to upcharge the shit out of everybody. Bad business coming after those who reviewed ur company because of ur Pettiness.

A/C went out on Friday. Called CB on Monday, said to drop…read moreit off. Dropped off on Tuesday, they had cold air blowing on Wednesday. Very happy with the speed and service I got.

Stopped by the oil well yesterday to have my car looked at before I sold it to another couple…read more After waiting for about 45 minutes for the guy to even start looking at the car (I had an appointment that he completely forgot about), he took about another 45 minutes to check it out. He comes in after looking at the car and proceeds to tell the couple who was going to buy my car that the vehicle has some serious issues. One of his major concerns? The wiper on the back window needed to be replaced. He also mentioned that there were problems with the brakes, shocks and that the car would shake uncontrollably when applying the brakes after getting it up to 60 MPH on the highway. The prospective buyer and I took it for a ride after his crazy rant and none of the issues happened that he described, especially the shaking. He also mentioned that the tires (which I had purchased 10 months beforehand) were dangerously low on tread. I smelled a scam from the start and took the car to a mechanic by my house right after I left the "Oil Well". The mechanic there looked it over for 20 minutes and told me he found no issues with the brakes or the tires. He said that the shocks MIGHT need to be replaced in 20 or 30k miles but that all shocks are worn and these were no worse than most cars. I had a feeling that the owner of the Oil Well was trying to come up with an expensive list of issues to get the potential buyers to spend $1500 to fix the car when it wasn't even needed. Thanks to the scam, I now know that there is nothing wrong with my car that you wouldn't normally see on an 8 year old vehicle. If you've ever worried about being ripped off by a mechanic, stay far

I recently took my 2001 Buick to The Oil Well for repairs to two of my automatic windows. From…read moreprevious replacements, I was expecting - no, make that "I was dreading" - the repair costs to be around $450/window. At least that was what I had been charged previously by another mechanic company who was not as gentle as the name of their company would indicate. Frantic for a way to save on the cost, I asked Carl if he could "stake shut" my windows or use cut-cost components. Thankfully, he explained to me that those were probably not the best solutions; used components would likely soon fail, and even to stake shut the windows would cost in labor more than I was hoping to spend. He asked if I could give him time to come up with a quote, and he called me back with a price that was - after tax and a State Inspection - less than half of what I had expected to pay for the work! Not only was the work done inexpensively, it was done well. Instead of the hobo hillbilly fix that I had initially suggested, I have functioning power windows, professionally maintained. The mechanic even gave me tips as to why the windows likely failed and how to keep it from happening in the future. Definitely will return.