Customer service here was exceptional ! Informative, friendly, efficient... Everyone on the team…read moreworks together and does a great job.

We were in and out for an oil change in no time. They didn't check our tire pressure as we were…read moretold they would. The people under the bays did not like the car next to us and they kept complaining about the car. It was very unprofessional. They also did not offer to reset the car's oil change light. It could have been better but they got the job done. One other thing, it was gross when they insisted on tapping the credit card on their own with their oil gloves on.

shorted me a quart of oil, the lite came on 2 days after i just had the oil changed…read more disappointed. took it to another Jiffy lube. yikes.

I attempted to be a returning customer but when I told them the noise my front brakes were making,…read moreI was told "take it to Firestone or Meineke down the road because we aren't doing any more diagnostic." I asked why and the man stated that his manager told them not to perform any diagnostics. I stated that it made no sense and reiterated that I just got work done to the back brakes and struts at this location, and that I am a repeat customer and he told me to take it somewhere else and "good luck." I'm not sure what this guys problem is.

I've trusted this repair shop for at least a decade. Yesterday I took a car there purchased "as is"…read morewith an incomplete maintenance history. The dealership outlined repairs costing several thousands of dollars. After paying for an inspection ($10 to $22-ish depending on whether you're a Firestone credit card holder) to determine the car's immediate issues vs. longer term repairs, it was hundreds not thousands. After the inspection I was emailed their findings with an itemized cost estimate. There are additional discounts and special pricing for Firestone credit card holders. Over the years, I've found those deals helpful for tires. My review is specific to this Firestone location. Locally, this the only Firestone I have experienced. I've visited other locations out of town and had good experiences because they can look at my car's repair history. That's another benefit.

I honestly don't trust my vehicles anywhere else (we've tried quite a few of the shops around…read moreCastleton). Myk is always great to work with, and we've actually established a great relationship (I've got my own nickname and everything). Myk has never tried to upsell me on nonsense repairs for my kids beater cars (even though that's their job, to sell stuff), just getting them fixed and running. I'm sure everyone has a bad experience with someone they do business with, but we trust that if something happens after the fact, they will take care of it and make things right. Trust is a huge thing, and Myk at Firestone has my family's.

We're able to give me a great deal on 4 new tires. They beat prices elsewhere, and was a better…read moretire w/ a warranty!! The squeezed me in same day, and had great customer service. Left my car clean! Very impressed and will go back with my other vehicles.

These guy are honest, transparent, and affordable. They're the best. They can do just about…read moreanything.

This is my go to for oil changes, the fact that you don't have to get out of your car, and they…read morekeep it moving with getting you in and out, which I love. When I visited this time, there is a new crew headed by jay, he runs the place like a well oiled machine, but doesn't seem to be drill sergeant like which is cool, can't say enough good things about the service they offer! Check them out for your oil change needs! I'll be back, and I've even asked my parents in FL to consider going to a take five near them!

This is the only Take 5 location I've ever been to, and I cannot rave about this place enough!…read moreFirst off, I've always found having to take my car in for service a little annoying, but the team here makes it SO easy. From the moment I pull up, they greet me with a smile and offer me a water--it's the little things! You can really tell they love what they do, or at least who they work with. The good vibes are contagious. I'm not sure if Take 5 existed before COVID, but staying in your car while getting an oil change is honestly a game changer. I remember the old days of sitting in a waiting room, but those days are OVER! And if the garages are occupied when I arrive, I never wait more than 10-15 minutes. They're speedy and efficient. I cannot recommend this place enough--if you're looking for convenience, friendliness, and top notch service, Take 5 is the way to go. Bravo to the entire team!

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

I walked in to get tires as my back driver's side one had blown out on way home from Christmas in…read moreOhio. So I was driving on my doughnut spare. They fit me in to their schedule, got me a good price on a nicely ranked tire, and got me in & out during a hectic day. Plus walkable distance from a couple of restaurants and the Castleton Square Mall, where I needed to take some presents back anyway. Worked out all the way around!

Dave was amazing. I made an appointment but at the wrong…read morestore, but he still honored it. He also texted to keep me posted on status as I grabbed dinner down the road with friends. Matthew went above and beyond to show me how bad my battery was damaged, despite just having been to a dealership last week. His candor and positive attitude were super appreciated in a stressful situation. Highly appreciate these guys!!!

I took my vehicle to multiple shops and they could not figure out my concern. This Midas was able…read moreto find a solution and get me back on the road safely quickly. Very friendly.

Lucas did an outstanding job today! He helped me understand what was wrong with my car and gave me…read morethe information I needed to make a decision. My car drives like it's new and I couldn't be happier. Midas of Castleton will get all my car repair business!

I had what is called a run flat tire. I originally went to Big O Tire and they quoted me a price…read morethat I thought was high and it would take a week to get the tire in stock. I called Goodyear and their price was much lower and they already had the tire in stock. I made an appointment for the next day. I went to my previously scheduled appointment and I was the only customer in the building. I was greeted by a Service Tech. They require a mask and social distancing. They pulled my car back for inspection...checked all my tires and replaced the bad tire. When my car was returned to me, they had everything protected with paper. Although I was expecting to pay one price, when I received the bill it came up about $50 cheaper then I was expecting. Great service and very affordable price. I'll be taking all my vehicles to Goodyear from here on out!

Signed up online for a "free car care check" that is being promoted on their website. When I…read morearrived at the appointment time, the guy acted like I was an idiot and said "I don't know what you're talking about." Tried to explain to him what I had seen/literally scheduled an appointment for on the web and he said: "things like this are more complicated than free. We charge $135 for that and you have to leave it over night." Classic example of corporate and local branches not being on the same page. Don't be lured here by "free" offers: even if they were free, dealing with rude staff at the branch and dishonest advertisement by corporate is not worth the savings.