My 2019 Toyota Camry is showing only 37k miles in about 6 years, unfortunately the engine light was…read moreon. My diagnosis indicated a failure water pump. Toyota dealer rejected my claim for warranty, though power train warranty covers 60k miles/5years.Fortunately I met Jim at CincoAuto. He is a very kind person and patiently listening my comments. My car has been fixed and works well. Jim gave me a two years/24k miles warranty for both parts and labor. Highly recommended car shop.

I have been going here for a while but one of my latest visits they were not honest with me, they…read moreovercharged me and took forever while I saw several employees just talking and not really working while I waited for 2+hours. moving forward I will take my business elsewhere

Kym was very nice to me when I arrived. The construction threw me off and I came in the parking lot…read morekinda weird. Lol. She asked me what I needed and helped me right away. No wait. Mr. Patrick came by and showed me my filter and educated me on what to look for in the future. Told me my wipers were too big for my car that auto zone installed and what my car needed and when. They were all veryyyyy thorough even the gentleman that took my glove box off to check something. This was my first visit and I will never go to another location. Great customer service is hard to find especially being new here. I would recommend this location for anything they offer simply because you'll be treated like a normal person while getting your car repaired. The best car service I have had in a long time. Nothing was forced on me to buy. Nothing was majorly exaggerated to scare me into a service. Enjoy the photo of my not happy to be moving in Texas heat face.

Came here recently and usually the service is good but I got an inspection and one of the workers…read moreleft the cover for where the coolant goes loose. My engine started overheating cause all the coolant sprayed out and called to complain and they said to bring it in to top it off. I had to top it off myself because there was no way it was going to make it back without it. I still brought it back because it was still overheating and they did fix the issue, gave a free transmission fluid change, and half off next oil change (though I do think it should be free given how severe this could've been).

Where do I begin, Cinco Tire and Automotive is amazing for so many reasons I couldn't list them in…read morethis review but I would like to share my initial experience. Outlining the knowledge and experience this shop processes. First and foremost the customer service I receive from Tony and the entire staff at Cinco Tire and Automotive each time I return is exemplary. My first experience with this shop started from word of mouth by an automotive technician who mentioned rates and services performed at Cinco Tire on many occasions to me at my job. Eventually I reached out to them for help and they were right there for me. I originally thought I had a stuck thermostat but they quickly discovered my problem. Not only was Tony able to work a fantastic price, but I could sense he really cared about my circumstances; going above and beyond with service and leading me the right way on repairing my 2012 Jeep Grand Cherokee, which unknown to me at the time had a blown head gasket due to a manufacture defect in the casting of my engine block which had broken away from one of the through bolts holding the driver-side portion of my head gasket. Through intensive diagnostics and experienced technicians they found the flaw in a very short time and rushed for my parts and Tony even planed a rental car for me and my daughters school function. They also had my vehicle towed to specialists on a flatbed truck that could correct the bolt issue by means of a coil insert to the faulty casting. After the completion of this in depth repair Tony recommended I file a claim with Chrysler I did have a current extended warranty and eventually had Jeep Chrysler reimburse me for all charges and fees But it doesn't stop there, this shop is a FULL service shop with skilled techs that perform everything I could ask for including regular maintenance like a synthetic oil change .I feel rest assured it's performed correctly and they beat anyone's price in Katy, TX and always honor coupons by Goodyear and their own as well. Cinco Tire and Automotive has made a believer out of me that not all garages are alike. And I will remain a loyal customer for life with Cinco Tire and Automotive.

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.

I went here to get my oil changed. I love that they had so many open bays that you just drive up in…read moreand stay in your car and they do everything for you. Don't get me wrong, there was a lot of embarrassing moments too. I totally kept hitting the rails driving my car up, just like I do in those drive thru car wash places, and they had to keep correcting me...and I couldn't figure out how to high beam them so they could check my lights and kept spraying my windshield with water instead...I mean, I know I know how to do this stuff but the pressure is on when someone is watching you! They pull up a Carfax sheet to let them know what you have done recently for your car and what things you should do now or soon in the future and give you a run down of all their prices for everything but never pressure you into getting anything. Didn't even ask if I wanted anything extra besides oil, but gave me prices for everything else and checked my filters, fluids, lights, oiled my door hindges and washed my windows. By talking to you and doing all of this extra stuff, the ten min oil change was done before I realized how much time had passed and it was actually cheaper than some of the other places I've gone in our area. Very convenient and efficient. I would definitely recommend them!

Great service thanks Vincent .he was ok use my own type of oil for my truck because I like that…read moreway lol much Aloha, until next time or next season.

I just cannot stop saying amazing things about Tony and his team at Long Meadow Car Care! From the…read morevery first moment we spoke, even before my car arrived at the shop, I knew it would be in great hands. That initial interaction alone gave me complete confidence. Tony and his team are genuinely great people who truly care about their customers and their business. That level of care and professionalism is hard to find, and it shows in everything they do. I have already shared their business information with everyone I have come in contact with and will continue to do so. This was an outstanding customer experience all around. I am wishing them nothing but the best and will definitely be keeping their contact information in my back pocket. Highly recommend!

Awesome service always. I highly recommend this family owned business. They have earned my trust.read more

Noticed a leak on my driveway. Couldn't tell if it was oil or transmission fluid. Took my truck to…read moreJiffy Lube because I had the transmission serviced there a couple years ago. They pulled it into the bay and looked underneath and found the transmission wasn't leaking. The leak was coming from the oil filter only being hand tightened. The oil change was done by someone else. They tightened up the filter and added oil. No charge. Thanks! I'll be returning to this location for any future work including oil changes.

I've been coming here for a year. Always fast, friendly honest service. They offer advice but…read moredon't push the sale. I go for oil change and basic maintenance. They do offer tires but generic brands-- no Michelin no Firestone. They have cold water and charging station for electronics while you wait.

I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

Excellent. Fulshear Goodyear, Katy . Tara and Jason were…read moreProfessional, courteous, patient, emphatic, knowledgeable, experienced, informative.

I've come here consistently for oil changes for about a year now. Service here is done very…read moreefficiently and quickly. There's always coupons available too for discounted rates. I came here last week for a state inspection and only waited for one car ahead of me. Once it was my turn I was done in about 10 minutes.

Worst location ever. Waiting for over an hour just to even be spoken to. They have teenagers…read morerunning this place and clearly don't know what they are doing. Don't come here if you want things done properly and in a timely manner