I'm a bit pissed off of the communication that was provided, I went there with help for my…read moresuspension, and found out at the end once time to pay it was a extra $$130 from an original $76 dollors, they need to be more clear and explain that a diagnosis on your suspension is completely different from a alignment, I would have no problem paying knowing but the communication is what pissed me off and caught me by surprise. potentially lost my service from now on

I was able to get an appointment same day. The waiting area is clean and very accommodating…read more Quality service was delivered quickly and with a great attitude!

I've gone to Century Automotive and Transmission on four different occasions one of which was for…read moremajor repairs. My daughters have high mileage cars (makers Japanese and German) and try to keep them in great condition. Century has proven to be a trusted automotive care source for both routine maintenance and repairs. Their service goes well beyond transmission repair to just about any concern related to cars. Their hourly rate is less than the dealerships and no attempts to upsell you on items beyond the immediate reason for the visit. The staff is very capable and do a great job of explaining any service or functionality of car's parts impacted. I especially appreciate the follow up after the service to confirm all is working well.

Overcharging by $700 without approval or written consent and no apology offered no refund for the…read morecharges a "free" oil change. A far cry from what needed to occur.

I found NuBrakes online and reached out to get a quote. I was originally going to put off getting…read moremy brakes replaced for another month but decided to make an appointment when they had reached back out offering a 25% discount. Edgar was my technician. He let me know when he was on the way and called me when he had gotten to my apartment. (Can confirm they can help you if you park in an apartment garage and don't have a driveway). He was very thorough in explaining what he was seeing with the inspection as well as after the service was completed. He seemed very knowledgeable and friendly. I got my front brake pads, front rotors, and brake fluid changed for about $530 including tax (after the discount). There is the added convenience of them coming to you as well, and the whole service took about an hour, during which time I was able to wait in my own home.

It was so easy to get a quote and set up appointment. I needed complete set of breaks on front and…read moreback. They even offered a discount on the first bid I received. The service provider showed up and explained everything to me and within 90 minutes, job was done. Technician was very nice as well. Last week on another repair, I had to uber home and spent 35.00 on round trip to that shop. Using NU Breaks allowed me to say home without that need to uber.

Serious Concerns with Billing Practices & Unprofessional Conduct…read more My experience with Sterling McCall Acura's service department raises serious concerns regarding both customer treatment and potential insurance billing practices. This specifically involves service advisor Antonio Mora and service manager Don Morrell. I brought my 2024 Acura MDX in due to a significant water intrusion issue that had already resulted in visible mold forming under the carpet. This is not a cosmetic issue -- it is a health and safety concern. From the beginning, the level of professionalism was unacceptable. Antonio Mora was consistently rude, dismissive, and uncooperative, to the point that even my State Farm insurance adjuster documented his behavior as rude in their official report. Now to the most concerning issue -- inconsistent and questionable pricing: Initial estimate (customer pay): * Water leak repair (including labor): $975.17 * Replace all wet/mold-damaged carpet: $2,353.05 * Replace missing rear carpet: $593.70 * Total: $3,921.92 After filing a claim with State Farm, the scope of work was reduced, yet the pricing structure changed in a way that raises serious red flags. Insurance-approved estimate: * $3,510 to repair the leak and clean the carpet * NO carpet replacement included Despite a reduction in scope, I was told that labor hours had significantly increased (for example, allegedly 10 hours just to remove the headliner) -- even though the original quote to repair the leak including labor was only $975.17. This creates a clear and troubling discrepancy: * Less work being performed * Significantly higher labor allocation * A similar total payout from insurance This raises the question of whether labor hours and repair costs were intentionally adjusted once insurance became involved in order to maximize reimbursement. Meanwhile, I am left with a vehicle that still contains mold-affected carpet, meaning the underlying issue impacting my health and vehicle condition has not been properly resolved. To be clear: * The dealership has received thousands of dollars * The repair was downgraded from replacement to "cleaning" * I am left with unresolved damage and potential health risks This is not acceptable, and it warrants further scrutiny. Due to these inconsistencies, I am exploring escalation options, including: * Filing a formal complaint with Acura Corporate * Submitting documentation to the Texas Department of Motor Vehicles (TxDMV) * Reporting the matter to the Texas Attorney General Consumer Protection Division * Requesting a full audit of the claim and repair billing through State Farm I strongly advise others to proceed with caution when dealing with this service department. Transparency, consistency, and professionalism were completely lacking in this experience.

I'm not sure what the deal with service was today usually there are people active and trying to…read moresell cars. Today, it did not seem like anyone was attentive. One guy was chilling in the back seat of one of the display cars too. Once we did get help he was great and not too pushy.

Here's a warm, heartfelt review that highlights Derrek's service, his family-oriented approach, and…read morehow he helped you choose the right vehicle rather than simply making a sale: I cannot say enough wonderful things about my experience with Derrick at Brookshire Hyundai! From the moment I walked in, I never felt pressured or rushed. Derrick genuinely took the time to listen to my needs, my family, and what I wanted in a vehicle. Instead of trying to sell me the most expensive option or simply the car I thought I wanted, he helped me find the car I truly needed for this season of my life. As a mother, teacher, and director of a Christian school, safety, reliability, comfort, and space were my biggest priorities. Derrick understood that. He treated me like family and made the entire process stress-free, honest, and enjoyable. I drove away in my beautiful 2026 Hyundai Santa Fe, and I couldn't be happier with my decision. It has exceeded my expectations in every way. Every time I get behind the wheel, I'm reminded that I made the right choice. What stood out the most was Derrick's character. He is professional, knowledgeable, patient, and truly family-oriented. Those qualities are becoming harder to find, and they made all the difference. If you're looking for someone who genuinely cares about helping you make the best decision--not just making a sale--I highly recommend asking for Derrick . Thank you for making what can often be a stressful experience into such a memorable and exciting one. I absolutely love my new Santa Fe! This version feels genuine, highlights Derrick personally, and emphasizes that he matched you with the right vehicle for your family's needs, which is exactly the kind of feedback future buyers appreciate.

So this was surprising. It was simple, fast, and stress free. I came in at 3, made a decision at…read more4. Came to agreement on terms by 4:30. Went into finance at 5, finished with finance at 5:45. My car was detailed, license plates were transferred from my other car, and everything was done to drive off the lot at 6:15. When I say this was my easiest car buying experience, I could not be more serious. I always try to do my homework before going, so I don't have to our time into extra process and negotiation I don't need or want. I worked with Fabian Canales as my salesperson. He did a great job, and made the experience simple.

I was on a road trip visiting family in Huston, When my check engine light turned on followed by…read moreengine not working smoothly. Lucky for me my cousin recommended Abadan auto repair, I went there and i forgot the guys name but he seemed serious but was also very nice and professional. After he scanned the car he told me the light was on because of a "bad coil in cylinder number 5". His price was very fair! He got me in and out the same day and my cars light is now off and my engine is running smoothly again. I believe his name was Sam...But I maybe wrong.

I went to Abadan because my brake lights weren't working. He replaced them and did not tell me it…read morewas going to be $70 until I came to pick up my car. After I paid him the money, I drove out of the parking lot and immediately the brakes on my car were locking up. It was not drivable. I went back to him and he said he would try to figure out what was wrong with it. He ended up messing with things under the hood, such as the brake switch. He said he didn't know what else to do about the car. I took my car over to HCS Automotive, and they told me that the reason the car was doing that was because of someone messing with the brake switch, which was Abadan. Sheri at HCS was wonderful. She charged me $50 to fix the brake switch that Abadan messed up. So, not only was $70 too expensive for him to replace the break light bulbs, but he also put me out another $50 for messing up my brake switch and me having to pay to get that fixed. Do not go to this place. This man will rip you off and mess up your car and you will end up paying more than necessary. I will never deal with this man again.

Do not bring your car here. I went through an extremely frustrating experience with the owner who,…read moreinstead of owning up to clear mistakes, dismissed my concerns and offered no resolution. I lost money, but worse than that was the way I was treated -- gaslit, ignored, and spoken to with complete disregard for the customer experience. The response I received when I brought up my concerns was, "Go ahead, matter of fact hire people to help you." That says everything. Save yourself the stress.

My car was hit the other day fender bender I needed it to get fixed asap they fixed it and I got my…read morecar back the day after the work they did was impeccable and they gave me a really good price for the collision repair 10/10 would recommend

Alex assisted with my purchase and make everything a breeze. he was very professional and…read morecommunicated effectively. this was the most smoothest process ever. thank you for everything Alex!

Sold me a car with the check engine light hidden and some other issues not mentioned. They then…read moresaid that they would repair it free of charge but in reality never repaired it and I had to pay a mechanic to get it fixed. Not an honest dealership.