I found NuBrakes online and reached out to get a quote. I was originally going to put off getting my brakes replaced for another month but decided to make an appointment when they had reached back out offering a 25% discount. Edgar was my technician. He let me know when he was on the way and called me when he had gotten to my apartment. (Can confirm they can help you if you park in an apartment garage and don't have a driveway). He was very thorough in explaining what he was seeing with the inspection as well as after the service was completed. He seemed very knowledgeable and friendly. I got my front brake pads, front rotors, and brake fluid changed for about $530 including tax (after the discount). There is the added convenience of them coming to you as well, and the whole service took about an hour, during which time I was able to wait in my own home. read more

It was so easy to get a quote and set up appointment. I needed complete set of breaks on front and back. They even offered a discount on the first bid I received. The service provider showed up and explained everything to me and within 90 minutes, job was done. Technician was very nice as well. Last week on another repair, I had to uber home and spent 35.00 on round trip to that shop. Using NU Breaks allowed me to say home without that need to uber. read more

Infuriating experience. Stayed home from work Friday for an appointment between 8:30am - 1pm. I call to confirm at 8:20 Friday morning and am told the technician had to reschedule. A new appointment was made for Saturday morning between 8am - 10am, priority window. I call Saturday morning to confirm and am told the appt is still on. A few minutes later I received a text saying appointment is now between 8:30am - 1pm. I call again. Now the technician is coming at 11am. Appointment cancelled. I dont have time for this nonsense. Learn how to honor the appointment you give your customers the first time. I'm taking my business elsewhere. read more

Well done and fairly priced Knowledgable and communicative technician Easy to schedule and done timely read more

The epitome of a hot mess. Booked a week ago when I got my oil changed at my independent shop for my bmw. My shop said I'd need new brakes in a couple months so wanted to get in front of it now. Found NuBrakes online and decided to give them a try. With me working from home, having someone come to me would be amazing. Also the price looked very good. I booked for Saturday afternoon. Cleared my calendar and made sure I'd be there for it. The tech arrived and got started. Found out they came with the wrong parts. So they had to find the correct parts for my brake job. They stated they would need to go to the dealer and could reschedule after they found the correct parts. They found the correct parts and texted me. They asked when the tech would come and I told them to send him that day to knock it out. No response. I got another text from NuBrakes asking about me rescheduling and I told them I asked for yesterday with no response. That went unanswered. I got another text the next day from the original NuBrakes number asking when I'd like to reschedule. I told them I asked for Monday but they didn't respond. They said they never got it. I sent them a screen shot of my request. I asked them to come Friday. They said they were booked. I said next Monday. They said that works. They then said I'm confirmed for Friday. I told them they just said Friday was full. They within two minutes chanted their stance and said it's open now. I booked Friday. Today is Friday. The tech arrives after going to the bmw dealer for the brake pads and rotors. He gets started and guess what again? The wrong parts. They text me saying wrong parts sorry. Tech leaves to get the correct ones again. He returns and completed my brake job. The tech was amazing. NuBrakes customer service is sloppy, disorganized and chaotic. I definitely would not use them again. read more

Don't waste your time with these guys. They gaurantee you an estimate, ask all kinds of questions, then ghost you without the estimate they promised. A big waste of my time. Sounds like they saved me a big headache as they don't seem to care about customer service from the get-go! read more

This is an amazing service! The technician was very nice and professional and fixed my brakes while I was at work. Because I was a first-timer, I received a discount. I am a single mom with 1 vehicle that we rely on for everything so it's very hard when it's down for a few days at the repair shop. The mobile repair is so convenient and ensures I can keep driving my car without having to rent ont. I will definitely use again and have already recommended to several people! read more

My husband and I had driven almost 13hrs to get to MD Anderson following a very recent bladder cancer diagnosis. When we rolled into Houston, my back brakes started grinding. With my husband having surgery the next day, I was already super stressed. I messaged them for a quote and they were amazing! They were able to come to us, on the side of the road by our hotel, and changed our brakes. Emanual was beyond pleasant and accommodating. (Sorry if I misspelled his name) with in 40 min from start time we were up and running. The price was wonderful! I wish there was a way to show how grateful we ate for the help during this crazy stressful time. Thank you so so so much. read more

NuBrakes - Auto Repair Near Me

This is a genius concept. Its hard trying to find a place to fix your brakes on a weekend. The communication while setting up an appointment was spot on and they knew exactly what needed to be done based on the information I gave them. The worker was really nice and did a good job with the work. He even showed me that whoever did my brakes before put it on incorrectly. He gave me good information on how to make my brakes last longer and just how the brakes work. I would have given 5 stars except when the worker dropped my car back down from the car jack, my car was in neutral and it almost rolled down my driveway. Luckily I was there to help hold the car so he could get in position to stop it from rolling while I put the emergence brake on. I still would recommend them because the service was good and convenient. read more

Instead of going to the shop, the shop came to my job. My vehicle needed new front break pads and oil/filter change, and that's what I got in the comfort of my office. I found Nubrakes.com while searching online. They were very clear in their quote. No gimmicks. They didn't try to sale me services that I don't need. Edgar, my service technician, was knowledgeable and friendly. He was awesome! He did a great job! I'm highly impressed and satisfied with their service. They go wherever you need them to go. I will be a returning customer! www.nubrakes.com read more

NuBrakes - My vehicle been worked on by Edgar from Nubrakes. - Auto Repair Near Me

I recommend this company. They quoted me the same price that other companies were but they came to me. They were early for their appointment and did the job efficiently. I will be using them from here on. Kudos read more

Used them for front brakes and rotors on 2011 Ford F-150. Got estimate quickly. Competitive pricing. Tech showed up on time. Work was done quickly, less than an hr. Did not try to up-sell anything. Will definitely use in the future. Huge time saver. read more

I had my brake pads and rotors replaced with NuBrakes and I can tell you I will never again sit and wait in a mechanic shop. The entire process was painless. Everything was set up via text and price was given upfront. Day of service my tech, Kyle, was professional, timely and had tons of knowledge about my vehicle. The entire process took about an hour, all while I was inside my office building. read more

Wow, what a convenience! Edgar was my technician. He was prompt and polite. He answered all of my questions, also. My service was completed so quickly, I almost thought it was too good to be true. Almost a week later, I'm still running smoothly and I hear none of the bad brake sounds I once heard. I got front brake pads & rotors. Price was competitive, not bad for on-call service! HIGHLY recommend. read more

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It was a quick Google search and bam the service was scheduled and taken care of, all in my driveway. A scheduler contacted me minutes after providing my info online and I was given a schedule friendly repair time, although I could have done it days earlier at my job but that didn't work for my place of employment. I think I will always do this going forward, based and no payment was exchanged with the service tech directly. I was given a quick "proof of completion" test drive when he was done. read more

I had brakes that were grinding and a road trip on Saturday, so I hit up the NuBrakes website on recommendation from a friend on Thursday evening, and they had my pads and rotors replaced *IN MY DRIVEWAY* by Friday afternoon. The price was completely reasonable, and what I was quoted is what I paid, no sneaky upsells. Would highly recommend this service to anyone who needs new brakes. read more

I originally had a 3pm appointment for Sunday the 26th after a few hours past my appointment time I was contacted saying they were not going to be able to make it so I was like it's fine things happen I was able to make a new appointment for the following day Monday the 27th again the mechanic never showed up never called never texted just didn't show up!! Very unprofessional and still I have yet to hear from them after a few text I sent out Do not recommend!! read more

Great service from my tech Edgar. He was actually early which was great. He inspected my car and recommended front and rear pads and front rotors. It took about an hour and the price was about 40% less than a quote that I received from a repair shop. read more

NuBrakes - Auto Repair Near Me

I wish I could give 0 stars. I had a scheduled appointment that they had to cancel because of staffing problems. Their staffing issues are not my problem. They wanted to reschedule for a few days later when I couldn't afford to wait. And then offered a discount for my inconvenience that was an insult! I canceled the appointment and went with a different company that charged less! Never again will I use these clowns! read more

I used NuBrakes previously and everything was great. I had to use my warranty twice. I used them again in October of this year and my warranty was expired so I had to pay full price again. I wanted to initially do a split payment so I used a card online. I then decided to use a different card for the full payment and asked them to refund my other card for the partial payment which was 267.67. I spoke with someone on the phone about it and she assured me that my refund was processed. I waited a week and still no refund so I contacted them again through text. They apologized for the situation and said to keep them posted. I contacted my card company and they said to wait 10 business days. I waited again and still no refund. I contacted NuBrakes again to let them know I still hadn't received my refund and that I would have to file a dispute against them. They completely ghosted me after that, no response to my text messages, completely unprofessional and shady. I contacted my card company and filed a dispute and my card company issued me a refund within a couple of days while investigating the situation. They lost me as a customer! I will use a different mobile brake company next time. Also my brakes squealed many times after they replaced the front pads and rotors and they had to replace them twice. Caveat emptor! Buyer beware! read more

From start to finish it was a smooth transaction. I made an appointment online. Within a few hours Tommy was at my place. Super Nice Guy. The job was done within minutes. He was even Patient when there was an issue with my card. The best part is these guys come to you. Easy, Fast, Efficient, and Friendly. These guys are amazing. Give NuBrakes your Business and tell all your friends. read more

I found NuBrakes online and was immediately drawn to their Mobile Brake Repair Service. How great! I won't have to take my car anywhere. I was not disappointed. Jimmy, my repairman, was incredibly nice and personable. The kind of person I would feel comfortable enough with to invite him to my home for dinner. He didn't try to upsell me anything. All I needed was new pads. NuBrakes pricing was fair, less than I would pay at a brake shop. I would highly recommend this company for your brake repairs! read more

Update: I use the Snapshot plug-in device to monitor driving habits. While using NuBrakes I was getting multiple "hard brakes" warnings on nearly every trip. After repair by another, reputable, "brick and mortar" auto repair shop I no longer have this problem, and will qualify for a discount on insurance rates. Many insurance companies are utilizing this or similar technologies, so make sure your brakes are working correctly. read more

Mechanic brought with him the wrong size rotor and he had to cancel on-site which lead to me being charged $150 cancelation fee. That's unacceptable! read more

Nubrakes was amazing! I highly recommend them! I needed a brake job! I hate waiting and paying auto garages or waiting and not trusting the work! I found Nubrakes on line by just searching. They gave me quote in less than 5 minute! A price you can't beat anywhere AND they come to you! Tommy my tech! Professional,courteous, on time! Great w and was done in less than a hour! Paid on the spot with my card. No hassle/ or bargaining. You know what the price is up front! That's exactly what you pay. Plus you get. warranty on parts and labor! Definitely will be using Nubrakes from here on out!!! read more

Response time was great in getting quote and answering questions/setting up appointment. I had gotten a quote and requested prices on brake pad replacement, new rotors, and brake fluid flush. After comparing the quote with several of their competitors, the company agreed to match the competing rate. After agreeing to go with this company, it took 3 days for the parts to be available. On day of service, tech was on time. The thing that gives me some hesitation is that immediately the tech said I needed new rotors and brake pads without looking at all the wheels first. Seems this is a common occurrence. Also, no brake flush was done or even recommended by the tech - who in all fairness was efficient. Price overall was about 900 dollars for pads and rotors. read more

What an amazing job. I've been putting off getting my car serviced because of the long wait times and the fluctuating negotiated costs at most shops. I sent in a request for an estimate and received the estimate within minutes. By booking same day he discounted me $80 off my total and I booked my services for the very next day. Edgar came very early and walked me through everything he had observed and showed me cost differences based on his diagnosis. I was able to restore my car to top shape and he took me on a test drive to ensure everything was ready to go before leaving. This guy is the best! read more

I had never heard of nubrakes or any mobile mechanic for that matter and was somewhat skeptical but Jorge was extremely professional and reliable. No shady work, no upcharging, just professionalism, friendliness, and prompt quality work. Price is very affordable, and payment plans are offered. Whole process took a hair over an hour and was extremely convenient. I will be recommending nubrakes and Jorge to anybody i know, very pleasant and convenient experience all around. read more

Jorge was awesome and took care of my car like it was his own. Brakes were done and he explained as he went through the process including showing me the old part's compared to the new. Great service! read more

Great company! Convenience was epic and my representative was extremely knowledgeable and professional.

Excellent Job !!! I can't say enough good things about this car repair experience. Nothing like what you usually go through. Ryan S my technician arrived early, communicated through entire process, was very response to texts. He was professional and knowledgeable. He explained everything carefully. Showed up with correct parts and tools to complete the job quickly. He was fast, neat and thorough. Nice work Sir. read more

Jorge was very communicative and came in a timely manner! He was quick and explained everything clearly. Super convenient as well!

They came to my house and changed my brakes in about 30mts! That was great in itself. Price was half what dealer was going to charge. And the pro was nice and courteous. A++ read more

Edgar was great! He called to see if he could come early. Arrived when he said he would. Was very informative and helped me understand the work being done. Wvwdything was done quickly. Super professional and easy to work with. I'm never going to a brake shop again! read more

When the technician came out to see me, he said my front brakes were in good shape and that it was safe to drive across the country. Driving over the mountains in AZ, my steering wheel started to shake due to brake pads. I had to stop in AZ and get them fixed. SMH highly don't recommend read more

These guys are amazing. They respond quickly and get the job done for a great price. Kyle who worked on my vehicle was extremely professional and great at his job. I would highly recommend their services to anyone with car issues. read more

I was stressing out because my brakes were squealing loud and I knew it was probably pads and rotors, I did some research and decided to try nubrakes... They were great!! Came the same day, in the rain and told me it was only something minor and even saved me $. Had everything fixed in less than an hour in my driveway and made sure I test drove it and the noise was gone. They were through and transparent and honest, I recommend them highly!! read more

Got in touch with them last Thursday, mentioned that my vehicle has Brembo brakes, they gave me an estimate (was a bit surprised), Saturday afternoon was available, so I took it. I was then called 1 hour before appointment to say that it was getting dark, rescheduled for Monday morning. Got plenty of texts reminding me of the appointment, but none telling me they were not going to show up. My appointment time came and went. No call , no text, just ghosted! Wasted almost a week. read more

The team was super responsive when setting up the appointment and made the whole process pretty painless. Kyle was punctual and performed the brake pad replacement with no issues. I came across NuBrakes on Yelp and the pricing and service was right in line with what many of the reviewers have been saying. Would definitely recommend them to others. read more

Super convenient, and super fast. (And on a Sunday!) They did a great job, and they were thorough. Didn't try to over-sell me and took care of my need which was the rear brakes. The front brakes were still good. Highly recommend! read more