Had so many issues with trying to find tires and they were the only store in Hammond that could…read moreorder me one in time. Helped me tremendously and was very communicative with the whole experience. Thank you Brad, Gage and a few other people. You guys are the best. I will be back for all other car needs in the future.

DO NOT HONOR THEIR APPOINTMENTS!!! Yesterday, I made an…read moreappointment for 1 pm today to get a wheel alignment. Today, I showed up at 12:40. I was informed that I would have to wait 4 hours, because someone came on before me. It was 3 Charter Spectrum vans. I explained that I had an appointment, but they did not care. I was asked to come back tomorrow. I most certainly will not be coming back tomorrow or ever! The business model has online or over the phone appointment bookings. That is clearly how the business plan is set up. However, the workers do not honor that. It was more important to them to milk the cable company on a four hour break job than to keep a good name for their business. Clearly, there is no point in the appointment system. They did not value my time, so they will never get my money! The worker told me it was first come, first serve. That completely undermines the booking system! I will spend my money at places that value my time and honor their word!!!​

Dropped by for an oil change, air filter replacement, and tire rotation at Grease Monkey in…read moreCovington and had our usual good experience. Nice people, efficient service, and competitive prices are the norm.

I was overcharged on parts and labor. They did not fix problems…read more Very rude and was lied to many times. They kept on saying there mechanic is the best in the state. And there prices were inline with the Ford dealership pricing. I am glad I have pictures of parts they said were replaced and/or repaired. As it proves they did a lousy job. On there website it says they give a military discount, I asked about this BEFORE work was done and was told yes. And several days later when I went to pick up my truck and pay the bill they tell me they no longer do that. And the same error codes and check engine are still there after I picked up truck

I took my 2000 Ford Excursion in for A/C check and inspection before driving to California and back…read morefrom Louisiana. It's hot in Louisiana but even hotter as you drive through the Southwest & Mojave Desert in July. The repair was expensive but thorough, cheaper than the dealership, and well worth it. I had my compressor and a few other items changed after multiple conversations with Jim who walked me through different scenarios of replacing different parts. He also was able to send me detailed pictures and comments from his technician via the internet (examples in photos). This made my decision easy to pay to keep this future classic on the road and running well. He also warranties his work,and I received a text thanking me for my business. The A/C kept us cool even in 115* temps in Las Vegas. Will absolutely give an opportunity to do my mechanic work again.

asked for tires mounted and aligned, took over a day and was told they might not be able to put…read moretires on(should've realized how unprofessional it was right there). A week later I moved into college in Hammond and realized my alignment is terrible and tires tread was beginning to be uneven and pulls to the left. I called to see when I could get it fixed being that my free time is very limited. Was told only one guy could do a decent alignment job. I went in on the only day I was able to make the drive from Hammond and he just so happen to "drop something on his foot and had to leave" by this time my warranty for the alignmen has expired due to miles and my tires are suffering, I am a broke college student who now will have to pay for another alignment and most likely two new tires sooner than I would have if they could have done there job correct.

Got the check engine light to shut off. Had to replace O2 sensor in bank 2. Was about an hour…read moretotal. Thanks brothers.

A HUGE shout out to the amazing men at Car Wash Depot automotive and tire!!! I am so thankful for…read moretheir help, quick service, and care of my car! I was leaving for a wedding and hit a curb, so I went to Car Wash Depot with a busted tire and walked in to tell my dilemma! (Let me mention it is 30 minutes before closing on a Friday evening). They quickly looked at my car, changed my tires and had me back on the road in no time! I made it to the wedding on time!! Their service and friendliness is top notch!! Thank you so much!

5 stars is not enough! Rick, Richard, Cierra and the mechanics are top notch people! We all know…read morethat having a broke down car or just needing repairs and diagnostics can be scary. What choice do we have but to trust what mechanics tell us needs to be done. I can honestly say that in my 55 years of living and dealing with repair shop, Riverside is the most honest, fair and timely company I have ever dealt with. Trust me folks, if you have need for a super great and honest repair shop, this is your place! I can't express how grateful I am for these guys. Don't look any further, reach out to them and you will not regret it. My Dad will be bringing his older Astro van in soon to have them check it out. These are my go-to guys for now on. 100% trustworthy, honest and fair! Can't say enough! Let your light so shine before men, that they may see your good works, and glorify your Father who is in Heaven!

My vehicle AC was blowing warm air while I was traveling from Texas to Alabama for a family trip. I…read morehad just been treated rudely and ignored at the local Hyundai dealership a few miles up the road. I pulled into this location and asked if they could look at my vehicle. The tech immediately said he would take a look at it. After a few minutes, he came back and explained that I had a Freon leak and needed to get it serviced for a long term repair. Then offered to fill it for the trip to keep cool in the car. We need more businesses like this in the world. If you need service at a fair price and you're in Covington, LA, go see the techs at Riverside.

All of the folks were friendly, helpful and professional. They took care of calling the warranty…read morecompany, got the necessary approvals and scheduled the service at our convenience. They explained what needed to be done and walked us through the process. They gave us a ride to the rental car site and completed the repairs the same day. Thanks everyone for making our car repair a pleasant experience!

DO NOT WASTE YOUR TIME AND MONEY HERE! I made an appointment online at 11am on a Monday and…read morespecified the exact part I needed for my broken drivers side seatbelt and asked them to look into the loud cranking noise coming from my dash. I dropped it off that night and put my keys in the box outside the door that had multiple other keys in it. There was a slot in the door but it was labeled FOR ENVELOPES so I did not use that. I did not receive a call on Tuesday at all (despite having an appointment in their system and my car physically outside) so I called them Wednesday around lunch to see if they had gotten to me yet. They stated they were unaware of my appointment and could not locate my keys. After a few minutes they found them in the box that I left them in and said they would try and get my car seen that day but it would be a $200 diagnostic fee that would not go towards the cost of repairs (it does not state this on their website or when you book your appointment). I did not hear from them that evening or on Thursday at all. At this point, they've had my car for 3 full business days so I called again around lunch on Friday to be told they had texted me a quote on Wednesday, but I had not received anything. I had them send me another text and confirmed they were not coming through to my phone so they emailed it to me. I asked how long it would take to just fix my seatbelt and he said they would need to order the part (that I had specified on Monday in my appointment notes) so it would be the following Tuesday or Wednesday at the earliest. That would put my car at their shop for over a week and would bring my total up to around $600 to change a seatbelt. I declined the service due to overall disappointment with how everything had been handled and went to pick up my car. It was now $250 (not the $200 I was told) and my AC was no longer functioning at all when I got in my car. It was completely fine prior to bringing it here. So, they charged me an extra $50 than they stated, had my car there for multiple business days with no communication, laughed off my frustration, and broke my AC. It's pretty bad when the dealership is cheaper and more efficient.

I stopped by the store with a tire light on in my my elderly dad's car. Billy came right out and…read morefixed me up immediately. He was kind and helpful and didn't charge for his services. I highly recommend the business.

This place is a joke. They left me sitting in the waiting room after showing up for my 3:00…read moreappointment on time (early, actually) for well over an hour, not once bothering to tell me they were running behind/short staffed until I finally went to the shop door to ask if my car was almost done, only to be told they hadn't even pulled it into the shop yet. I was stunned. They couldn't have been less professional. I gave shared some "unprofessional" language of my own, grabbed my keys and left. I'm NEVER going back to this horrible excuse for a "service" business ever again, and wouldn't recommend anyone else waste their time or money at this dump either. Plenty of other oil service businesses around. This was already their 2nd change to earn my business after jerking me around a couple of years ago. Fool me once, shame on you, fool me twice... Lesson learned.

Blue Harbor is first rate, we used them for months. The service and value is well worth the money…read more After my husband's death I contacted them to cancel his membership and they called back the same day to help with the issue. Customer service second to none. Thank you, Blue Harbor!

Just switched car wash membership from Pelican Point. It takes entirely too long to get through the…read moreturnstiles to the wash here. Have to decline a receipt, have to decline interior cleaning every time. Was behind the car in front of me for over five minutes while she talked to the girl hitting the buttons. It's a car wash you are negotiating middle east peace deals make a damn selection.