For almost three years I've trusted this shop with my truck, and I genuinely appreciate the…read moremanager. She stays on top of everything and runs a tight operation. Last month, though, I was disappointed. Three guys were working on my truck when a businessman pulled up in a big 3500. Suddenly everyone shifted to his vehicle. I could not help but wonder if it was because I am a woman. I stepped out, looked under my hood, and asked, "Are we done here?" They said no and quickly came back to finish my service. I value the work they do, but I hope in the future all customers are treated with the same priority and respect.

If I could give this place 0 starts I would! Twice now I have tried to get an oil change at this…read morelocation but each time I am turned away because "my oil plug is leaking". Their evidence is caked oil around the plug. The first time I took it back to my previous provider they verified the oil levels weren't low and they changed the plug. I also monitored where I park my vehicle and I have never found oil stains. This time however after they turned me down again, I went home to verify what they claimed and when I looked under my vehicle I found one of their technician had tagged my vehicle "Fake 5"! If this is how they treat potential customers vehicle's I'm glad they didn't service me. Who knows how poorly they service other customers once they've already duped them into buying their sorry excuse of an oil change.

Had oil changed before we left. Great service and recommendations. I will use them again and better…read moreprice than most.

Oil change took way to long. Did not have oil change sticker. Did not reset service light on bmw.read more

Had a motor in need of being replaced, went to another shop 1st and was given a price of 9K+ to…read morereplace my motor. That shop had the truck for 2 days but have yet to look at the motor. I was told they'd get it right in. That didn't happen. When I told them I'll take it to another shop they charged me for a engine diagnosis the but no report or no diagnose for engine problem. Called Gene at Conroe's Choice Automotive in Conroe, TX. and then went to talk directly with him at Conroe's Choice Automotive in Conroe, TX. I explained I had the truck at another shop and decided to replace the motor, as my motor had a lot of miles on it. I purchased the motor and had it shipped directly to his shop, and he could replace the motor with the re-manufactured motor. He said he could and quoted me a price that was reasonable, he also replaced a radiator with a larger cooling system. Total price was $4000.00 less than Milstead's quote even with the cost of the motor and radiator. The work was completed and 2 days later, the truck is running like a top and cooling system is not gone over the normal operating temperature for that engine. So the truck was done at the date stated and was not released until they made sure it was running right and no codes were showing. Happy so far, Thanks to Gene and mechanics.

My wife and I have had one of our cars in here four times. It was a circus every time. I didn't…read morepersonally wanna take it here, but my wife likes to help family owned businesses so we gave them many times to prove themselfs. One time we need a battery swapped out it's pretty hard to get to under the fender when we came to pick it up the fender and the will well were not put back together correctly, so I had to tell the young man at the front desk that the whole unit is loose and he copped an attitude and put it back in his shop and had his guys fix it. Another time we were here our car kept stalling. I told them that it seemed like it was the security system that needed to be rebooted, but they had to try every other option and kept the car for four days charging us almost $1000 to reboot the security system and give us a new key pad. Another time I asked him if they could check the brakes on the vehicle, cause they were acting strange and would offer them to pay for a new brake job when I get there the young man at the desk tells me that they have to charge us to look at it. Who charges to look at a vehicle's brake pads to see if they're good or not. I guess this place does and the only place that I could find that does. At this point I realized all they care about is the money they don't give a crap about the customers. When I found out, they want to charge me this astronomical price just to look at the brake pads and give me an estimate. I told them that I would come get the keys and take it somewhere else and the young man at the counter said good take it somewhere else .real professional. To everyone that reads this beware.

Stopped by to get an inspection, as it was the only one open at the time. The techs were super nice…read moreand accommodating upon our arrival. We were in and out in less than 20 minutes. They offered us water and the waiting room was quiet and cozy. One of the guys waiting mentioned that he brings his 3 cars in and they have excellent service. I didn't even realize that they did more than oil changes and inspections. The tech mentioned that they are a multi-point service facility. Sure enough, I looked outside and there was a sign stating that fact. Info that is good to know, as I didn't even know such a thing existed. I would definitely go back for any auto service.

Brought my truck here the other day for an oil change real quick. Everything went smoothly, I was…read morein and out of there in about 20-30 minutes. No complaints, I will definitely be taking our cars here for an oil change from now on.

Great customer service! Just got an inspection and oil change. This will be my go to place for…read morequick service!

An employee stole items out of my SUV. All of my change, a money clip, a car lock key, and a small…read morenotebook with valuable notes used in Loss Prevention; thief must have thought it was credit card numbers, and all of that is AFTER they tried to scam my wife on services. DO NOT GO TO THIS PLACE!

I drove in for a car wash only. Once I got into the bay the car wash equipment looked old. They…read morealso had no person guiding you to park on the automatic roller that pulls your car through the wash. Eventually a worker came to that part of the wash to rinse the car and start the wash but I would guess we sat there 5 mins or more. I tried to call inside but no answer. The equipment needed cleaned and maintenance and brushes washing cars need to be replaced. I won't be back just based on the equipment not being taken care of and lack of employees working, and it looks so ran down. But for $10.95 wasn't a bad price for the wash.

I broke down here and they kindly let me park in their parking lot and Oscar helped me fix my car…read more My mom tried to pay him but he refused the money. Kind people work here.

Been going here for a decade since it was kwik kar…read more Lots of changes - not just the name - you stay in your car now and drive through yourself. Was pretty busy today so oil change took a little longer than usual. Service was great. About 4 employees total messed with my car because they were so busy. Needed the 'service required' computer message to be reset. Sadly I bought my car used and it had no manual. One of the two female employees knew right what to do after three males didn't. We need more females in automotive positions. Overall great experience. Told me what services were recommended by the mileage but I hardly drive anywhere so I didn't do any of them at the time but did make a note of it so I could keep it in mind.

I give this business my highest approval to date. I went to other oil change places only to…read morediscover they did not have the filter in stock. The staff here got ur done. My salute to Andrew for busting his butt to save mine. Wifey is a happy girl now. If Manager here was a professional wrestler he would have the belt. Many Thanks all! CGM

Thanks to the entire team! My initial request for service was an inspection and tire balancing…read more They went above and beyond diagnosing the problem as flat spotting. They only charged me for the inspection and in turn earned my respect as well as future business.

The service this place has is very deceptive. They'll pretend to be nice and that they're trying to…read morehelp you out with problems with their car and they pretend to show you parts that are broken when it actuality they're fine. I went in for a routine oil check (which they took an hour and 40 minutes to do) they then proceeded to quote me for 300 Dollar drive belts, a $300 cooling flush, a $500 valve cover gasket, and $3000 to remove and replace a suspension control arm. Not even to mention the realizing that they said they didn't include in the quote. When I went to a dealership to get this all checked, the only thing is I was wrong was that my battery was a little bit slow, which is something they didn't even find. TLDR: they will up charge you to hell and back and not even spot the things are actually wrong with your car. They will take too long for the things that they actually do and don't make up for an quality.

I am a couple weeks behind in giving this review, I was going to write one the day I brought my…read morewife's car in, but life gets in the way. I noticed their card today in my wallet and thought let me do this before I forget again, because they definitely deserve one. I have brought my truck here several times in the last few yrs and they have always treated me fair and with great service. The young lady up front I believe her name is "Cheyenne" is always very polite and informative and I have also dealt with a young mechanic "Dillon" several times, always polite and very knowledgeable. So to get to the point, there was nothing wrong with our vehicle after Dillon looked at it, they let me know what I could do at the house to address the issue and I left with a smile. The point here is they could have charged me to look at my vehicle and then for service and or parts, that we didn't need and so on. But they didn't! That's hard to find these days unfortunately...a fair, honest and client first type of business. So I highly recommend their service, knowledge and skills, but most of all their honesty! 5 stars ***** Airborne ATW!

The service deal staff were very friendly. The waiting area AND the ladies room were very clean! I…read morewas in and out in no time! Will definitely use this business again!