Let me start off by saying I love this franchise, but this location in Conroe is by far the slowest…read moreof all of them from BCS to Louisiana! Not sure why...several times I've waited and drove off and today I thought I would try again. Got in pretty quick but waiting for them to start in the bay and it's been 20 minutes. Been here 30 min so far. If I don't drive off I surely won't be back to this location, which sucks cause it's the closest to me.

Claim service in 10 minutes but I've been sitting here for over an hour have not got to me yet 2…read morevehicles ahead of me I don't get it why advertise what you know you can't do I'm still waitin

Never felt more welcome, informed while getting my AC unit repaired. They kept me in the loop on…read moreeverything that they were doing. Did not try to charge me or upsell me on anything. Which I know my car needs extra work. This is now my go to shop for automotive beads!

The service deal staff were very friendly. The waiting area AND the ladies room were very clean! I…read morewas in and out in no time! Will definitely use this business again!

My wife and I have had one of our cars in here four times. It was a circus every time. I didn't…read morepersonally wanna take it here, but my wife likes to help family owned businesses so we gave them many times to prove themselfs. One time we need a battery swapped out it's pretty hard to get to under the fender when we came to pick it up the fender and the will well were not put back together correctly, so I had to tell the young man at the front desk that the whole unit is loose and he copped an attitude and put it back in his shop and had his guys fix it. Another time we were here our car kept stalling. I told them that it seemed like it was the security system that needed to be rebooted, but they had to try every other option and kept the car for four days charging us almost $1000 to reboot the security system and give us a new key pad. Another time I asked him if they could check the brakes on the vehicle, cause they were acting strange and would offer them to pay for a new brake job when I get there the young man at the desk tells me that they have to charge us to look at it. Who charges to look at a vehicle's brake pads to see if they're good or not. I guess this place does and the only place that I could find that does. At this point I realized all they care about is the money they don't give a crap about the customers. When I found out, they want to charge me this astronomical price just to look at the brake pads and give me an estimate. I told them that I would come get the keys and take it somewhere else and the young man at the counter said good take it somewhere else .real professional. To everyone that reads this beware.

They always do a great professional job. We've been doing business with them for over 15 years…read more Thank you gentlemen

Good Service very professional service! Five Stars severs! Love these guys! Safety First!read more

I have need a very loyal customer to this location for over 9 years. I was greeted by service tech…read moreMalik by what I needed, I told him a synthetic oil change and the he immediately started selling me on wipers (I just replaced last month). He then suggested to replace a couple of air filters which I just replaced back in Feb and did not look that dirty. He seemed very unhappy about not selling me anything. Then after changing my synthetic oil he hands me the new sticker which only had 3,000 miles until the next oil change, not the normal 5,000 miles. When I asked about it he said it wasn't that big of a deal. That's just what the system recommended. I asked to speak to a manager. Then Brandon (the manager) appeared and I informed him my concerns about the sticker to remind me for the next oil change was only 3,000, not the normal 5,000 for using synthetic oil. He said that Valvoline had changed the system at the first of the year 2026. I pointed out that my last oil change was in February 2026 and was good for 5,000 miles?? He had no explanation and told him that lying about the information I brought up wasn't appropriated. When I looked up how many miles synthetic oil should be replaced I found out that the mileage should last 7,500 to 10,000 miles. I find it very sad that Valvoline would hire people of low integrity. I have lost trust in this company and they are hiring people of low morale integrity.

I drove in for a car wash only. Once I got into the bay the car wash equipment looked old. They…read morealso had no person guiding you to park on the automatic roller that pulls your car through the wash. Eventually a worker came to that part of the wash to rinse the car and start the wash but I would guess we sat there 5 mins or more. I tried to call inside but no answer. The equipment needed cleaned and maintenance and brushes washing cars need to be replaced. I won't be back just based on the equipment not being taken care of and lack of employees working, and it looks so ran down. But for $10.95 wasn't a bad price for the wash.

I broke down here and they kindly let me park in their parking lot and Oscar helped me fix my car…read more My mom tried to pay him but he refused the money. Kind people work here.

Been going here for a decade since it was kwik kar…read more Lots of changes - not just the name - you stay in your car now and drive through yourself. Was pretty busy today so oil change took a little longer than usual. Service was great. About 4 employees total messed with my car because they were so busy. Needed the 'service required' computer message to be reset. Sadly I bought my car used and it had no manual. One of the two female employees knew right what to do after three males didn't. We need more females in automotive positions. Overall great experience. Told me what services were recommended by the mileage but I hardly drive anywhere so I didn't do any of them at the time but did make a note of it so I could keep it in mind.

I give this business my highest approval to date. I went to other oil change places only to…read morediscover they did not have the filter in stock. The staff here got ur done. My salute to Andrew for busting his butt to save mine. Wifey is a happy girl now. If Manager here was a professional wrestler he would have the belt. Many Thanks all! CGM

Great service at Valvoline. The staff was friendly, professional, and very quick. They explained…read moreeverything clearly and made the whole process easy. I will definitely come back again. I got an oil change at a great price. I will definitely be back!

overall, great customer service fast, friendly, and efficient, these guys are the gold standard…read morewhen it comes to quick lube service centers highly recommend will not be taking my vehicles anywhere else except the Valvoline on loop 336 from now on.

Express Oil Change in Montgomery Texas is the only place I trust with my vehicle. I drove an hour…read moreto get here after being told I needed new brakes, only to find out I did not. Terrance explained everything on the phone to me they would be checking on my vehicle, the rotors, brake lights ads and exactly why they recommend them at the same time with a warranty. I've been to this location in Montgomery right off of 105 for oil changes and engine problems, skipping the dealership. If you're ever questioning someone's advice for your vehicle, I highly recommend you come here for them to check it out first and get an estimate or just go here the first time and skip the hassle.

Dalton and Deon changed my oil today. They were very friendly and happy to accommodate. I just…read morewanted the basic oil change and they did not try to up charge me which I greatly appreciate. He also made sure all my fluids were topped off. They are good genuine people. Been getting my oil changed since they have been open at this location. Much better then vavoline.

Tried to overcharge me by a fair margin for a repair that was fairly inexpensive. Initially quoted…read moreat $800 after some back in forth they finally dropped it to $200 with me covering the cost of the part, which was $230. The redeeming factor of this is that Josh was very nice, even if they did try to overcharge me initially. They did the service as stated and everything works perfectly. Just don't let them quote you blind, give it some research before blindly accepting estimates

Rated 1 for being responsive…read more I stated the reason for visit was- a) reduce acceleration - drive with care warning light on b) Service ESC warning light on c) rattle and clicking noise from engine There was never any mention during the full inspection identifying the cause of either warning light and/or how it could be resolved. I declined a lot of repairs that I did not ask for. I did approve repairs and diagnosis totaling $1104. It was advised that I get an engine replacement for $16K, which I assume was causing the engine rattle. Regardless, all the warning lights are still on and I'll need to take it somewhere to find out the cause and the fix. ... And the truck has a recall that was never mentioned as a potential cause of the engine noise.

The service this place has is very deceptive. They'll pretend to be nice and that they're trying to…read morehelp you out with problems with their car and they pretend to show you parts that are broken when it actuality they're fine. I went in for a routine oil check (which they took an hour and 40 minutes to do) they then proceeded to quote me for 300 Dollar drive belts, a $300 cooling flush, a $500 valve cover gasket, and $3000 to remove and replace a suspension control arm. Not even to mention the realizing that they said they didn't include in the quote. When I went to a dealership to get this all checked, the only thing is I was wrong was that my battery was a little bit slow, which is something they didn't even find. TLDR: they will up charge you to hell and back and not even spot the things are actually wrong with your car. They will take too long for the things that they actually do and don't make up for an quality.

The team at Service Street is high integrity, and they do quality work. I have taken my cars in…read moremultiple times and each time I felt listened to, communicated with, and felt their integrity in the way they handled each service. I had an aging vehicle and they put more time/attention than I paid for in trying to help me identify and fix the issues. I will be a long time repeat customer because I don't feel like I'm being taken advantage of due to my auto ignorance. I highly recommend this place!